45373 Courses

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Non-Invasive Ventilation Course CPAP and BiPAP Training Respiratory Support Course NIV Techniques for Nurses Cough Assist and High Flow Training CPAP and BiPAP Certification Non-Invasive Ventilation for HCAs/Carers Home and Hospital NIV Training CPAP and BiPAP Online Course The CPD Standard Office Accredited NIV Course Revalidation

Discover how carbon pricing, tax, and trading policies shape the energy transition. Join Energy Edge's course for insights into global carbon policies today!

The course covers research design principles and all main quantitative evaluation methods: randomised experiments, instrumental variables, sharp and fuzzy regression discontinuity designs, regression methods, matching methods and longitudinal methods (before-after, difference-in-differences and synthetic controls).

Elevate your skills with Energy Edge's classroom training on CSOV and WIV charterparty management. Learn essential maritime laws and enhance your professional journey.

Are you ready to take your career as a Legal Secretary, Document Control & Minute Taking specialist to new heights? Look no further! Our comprehensive bundle of courses is designed to equip you with the essential knowledge and skills needed to excel in these crucial roles. With three QLS-endorsed courses and five CPD QS-accredited courses, this bundle is your ticket to success in the legal and administrative fields. Enrolling in our Legal Secretary, Document Control & Minute Taking bundle is the smart choice for professionals looking to enhance their expertise and advance their careers. Whether you're a seasoned legal professional seeking to broaden your skill set or an aspiring administrative professional looking to break into the industry, this bundle caters to your needs. Don't miss out on this exclusive opportunity to boost your career prospects. Enroll today and embark on a transformative learning journey that will open doors to new opportunities and success! Key Features of the Legal Secretary, Document Control & Minute Taking- QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Legal Secretary, Document Control & Minute Taking- QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Document Control QLS Course 02: Legal Secretary QLS Course 03: Minute-Taking Executive Training 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Office Skills Course 02: Email Writing Training Course 03: Business Writing Course 04: Meeting Management Online - CPD Accredited Course 05: Microsoft Excel Complete Course 2019 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Legal Secretary, Document Control & Minute Taking- QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: By completing this bundle, you will gain: Proficiency in document control processes and systems In-depth understanding of legal secretary responsibilities and tasks Mastery of minute taking techniques for efficient meetings Enhanced office skills for increased productivity Effective email writing and communication abilities Polished business writing skills for professional correspondence Comprehensive knowledge of meeting management techniques and strategies Elevate your career as a Legal Secretary, Document Control & Minute Taking professional with our power-packed bundle of courses. This comprehensive collection of QLS-endorsed and CPD QS-accredited courses equips you with the essential knowledge and skills to thrive in these critical roles. From mastering document control processes to honing your minute-taking skills, our courses empower you to excel in the legal and administrative domains. Enroll today and unlock a world of career opportunities! CPD 290 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Legal professionals seeking to broaden their skill set Administrative professionals aspiring to enter the legal field Individuals interested in document control and minute-taking roles Those looking to enhance their office skills for increased productivity Career path Upon completion of this bundle, you can pursue various rewarding career paths, including: Legal Secretary: £20,000 - £35,000 per annum Document Controller: £25,000 - £45,000 per annum Minute Taker: £18,000 - £30,000 per annum Administrative Assistant: £17,000 - £25,000 per annum Office Coordinator: £20,000 - £30,000 per annum Business Writer: £25,000 - £40,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Interior valeting is often overlooked as 'simple' but it is a vital skill for any detailer to master - the difference between an acceptable job and a fantastic job can be vast. With the range of materials and surfaces in modern vehicles, navigating the most efficient way to care for interiors is sometimes difficult. Learning the chemistry behind stain removal, the correct tools for the job and how best to employ them, and how to deal with unusual and stubborn tasks is the aim of this course. We push your knowledge further and advance your skillset through technique and demonstration, enabling you to reduce time spent cleaning and re-cleaning interiors, increasing efficiency, and advancing your interior valeting skills to a new level.   Availability  If no dates are showing as available in the calendar, you can sign up for updates to find out when new dates are released and new course developments. Interior valeting is often overlooked as 'simple' but it is a vital skill for any detailer to master - the difference between an acceptable job and a fantastic job can be vast. With the range of materials and surfaces in modern vehicles, navigating the most efficient way to care for interiors is sometimes difficult. Learning the chemistry behind stain removal, the correct tools for the job and how best to employ them, and how to deal with unusual and stubborn tasks is the aim of this course. We push your knowledge further and advance your skillset through technique and demonstration, enabling you to reduce time spent cleaning and re-cleaning interiors, increasing efficiency, and advancing your interior valeting skills to a new level. You will cover: Interior materials - identifying, cleaning and their issues. Removal of components for deep cleaning, including seats, trim and steering wheels. Cleaner Chemistry and how it applies to different stains. Vacuum, steam and wet extraction technique and efficiency. Specific stain removal; such as Biro ink, oils, sand, tannins, paints, and hard-to-shift materials, such as sand, and chewing gum. Pet hair removal and allergen information. Glass cleaning and access. Odour removal and biocidal sanitising treatments. Surface protection - hard surface, leather and fabric protection and application. Screens and delicate surfaces - including HUDs, touch controls and binnacles. Finally, we teach a proven and methodical checklist to run down with each vehicle to ensure complete thoroughness, whilst sticking to an agreed schedule with a client and upselling additional services.   Course Length 1 Day (0930-1600) Location UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY Group Size Up to 5 people

***24 Hour Limited Time Flash Sale*** VAT, Tax & Commercial law Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unlock the world of finance with our superior bundle "VAT, Tax & Commercial law", curated to unfold complex financial and legal facets for you. This impressive bundle includes 8 comprehensive courses designed to sculpt your understanding of VAT, tax accounting, and commercial law. The package includes 3 exceptional QLS-endorsed courses: 'Introduction to VAT', 'Advanced Tax Accounting', and 'Commercial Law'. With these, you'll dive deep into VAT, master the art of tax accounting, and get to grips with commercial law intricacies. What's more? You'll also receive a hardcopy certificate for these QLS-endorsed courses, solidifying your credentials. But the learning doesn't stop there! Five additional CPD QS accredited courses on 'Cost, Revenue & Tax', 'Insurance Agent Training', 'Financial Analysis', 'Financial Investigator', and 'Investment' are included. These will broaden your understanding of VAT, tax & commercial law, making you a sought-after professional in this field. Riding on the twin pillars of relevance and comprehensiveness, this bundle on VAT, Tax & Commercial law is your ticket to knowledge supremacy. Elevate your skill set, build an impressive profile and get ready to shine in the world of finance and law! Key Features of the VAT, Tax & Commercial law Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Introduction to VAT QLS Course 02: Advanced Tax Accounting QLS Course 03: Commercial law 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Cost, Revenue & Tax Course 02: Insurance Agent Training Course 03: Financial Analysis Course 04: Financial Investigator Course 05: Investment In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our VAT, Tax & Commercial law courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive understanding of VAT, tax accounting, and commercial law. Master techniques for financial analysis and investigation. Grasp fundamental aspects of cost, revenue, and tax. Acquire knowledge on the role of an insurance agent. Learn principles and strategies of investment. Understand the key aspects of commercial law and its implications on business. Obtain QLS-endorsed hardcopy certificates, adding value to your professional credentials. Delve into the complexities of VAT, Tax & Commercial law with our 8-course bundle. This meticulously crafted suite offers both a broad overview and detailed insights into the world of finance and law. In addition, the hardcopy certificates for the QLS-endorsed courses enhance your professional standing. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to enhance their knowledge of VAT, tax, and commercial law. Finance professionals seeking an in-depth understanding of financial analysis and investigation. Aspiring insurance agents who want to expand their skill set. Anyone interested in investment strategies and principles. Career path VAT Analyst (£25,000 - £45,000) Tax Accountant (£35,000 - £60,000) Commercial Law Consultant (£50,000 - £90,000) Insurance Agent (£20,000 - £45,000) Financial Analyst (£30,000 - £55,000) Investment Advisor (£40,000 - £80,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Chasing & Repousse Metalwork Weekend Workshop

Manual driving lessons with friendly, patient, experienced and fully qualified male and female driving instructors.