8021 Courses

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: System installers System integrators System administrators Network administrators Solutions designers Overview Upon completing this course, the learner will be able to meet these overall objectives: Describe the system architecture of Cisco WAN Automation Engine and Cisco WAE network abstraction Plan and deploy Cisco WAE Planning components, including Collector, WAE Design, and WAE Live Plan and deploy Cisco WAE Automation and explain the basics of Cisco WAE APIs Explain how to deploy changes to the network using Cisco WAE and XR Traffic Controller (XTC) Explain how to use the Cisco WAE Design application to solve problems and achieve business goals WAE200, Operating and Implementing Cisco WAN Automation Engine v3.0 is a 5-day course that gives you the basic knowledge necessary to plan, deploy, configure, and maintain the Cisco© WAN Automation Engine (WAE) solution. Extensive hands-on labs help you gain the necessary skills to install and maintain Cisco WAE systems.This course will help you:Learn to install Cisco WAN Automation EngineGain confidence with WAE configuration and basic troubleshootingPractice designing and managing bandwidth and traffic engineering WAE Solution and Architecture Overview Examining WAE Examining WAE Architecture and Design Examining WAE Applications and Use Cases WAE Solution Implementation Planning a WAE Deployment Deploying WAE Describing WAE Integration Options Network Model Configuration Describing the Collection Process Describing Network Interface Modules Creating Network Models Configuring WAE Modeling Daemon WAE Automation Bandwidth Applications Deploying Bandwidth on Demand Application Deploying Bandwidth Optimization Application WAE Design Fundamentals Getting Started with WAE Design Describing Demands and Traffic Tools Modeling Interior Gateway Protocol (IGP) and BGP Describing Failures and Simulation Analysis WAE Design Traffic Engineering and Optimization Engineering Traffic by Using Metrics Engineering Traffic by Using Resource Reservation Protocol with Traffic Engineering (RSVP-TE) Engineering Traffic by Using Segment Routing-Traffic Engineering (SR-TE) Engineering Traffic by Using Latency Constraints Modeling Quality of Service (QoS) Introduction to WAE API Introducing WAE Design Remote Procedure Call (RPC) API Introducing WAE Optimization and Prediction Module (OPM) API Introducing WAE Server Representational State Transfer Configuration Protocol (RESTCONF) and Network Configuration Protocol (NETCONF) APIs WAE Live Deployment Describing the Components of WAE Live Configuring WAE Live Explaining WAE Live Features Maintenance and Troubleshooting Maintaining WAE Troubleshooting WAE Additional course details: Nexus Humans Cisco Operating and Implementing Cisco WAN Automation Engine (WAE200) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Operating and Implementing Cisco WAN Automation Engine (WAE200) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for people in a variety of roles and fields who have a basic understanding of Microsoft 365 and want to incorporate digital note taking and note collaboration by using Microsoft OneNote. Overview In this course, you will develop note-taking skills by creating, modifying, and managing OneNote notebooks that work with other Microsoft 365 applications. You will: Navigate and customize the OneNote environment and create your first notebook. Add and format various types of notes and note elements, including text, links, and drawing objects. Add images, video, audio, Excel spreadsheets, and other types of files to a notebook. Organize, categorize, and search notebook content. Finalize notebook content by checking spelling, printing copies, and password-protecting notebooks. Manage notebooks by exporting content and working with history and backups. Share notebooks using Outlook and collaborate with colleagues using OneDrive. In our fast-paced digital world, the need to capture ideas, meeting notes, and to-do items is ever present. Microsoft's OneNote app provides a way for you to efficiently create and collect your notes in an electronic notebook. This course will help you use OneNote notebooks to store a wide variety of content in an organized structure, access the content from anywhere, and also share it with others. Additionally, learning how OneNote and other applications in the Microsoft 365 suite are integrated will increase your productivity. Lesson 1: Getting Started with OneNote Topic A: Navigate the OneNote Environment Topic B: Create Notebook Pages from Page Templates Topic C: Customize the OneNote User Interface Lesson 2: Adding and Formatting Notebook Content Topic A: Format Notebook Content Topic B: Add Quick Notes and Linked Notes to a Notebook Topic C: Use Drawing Tools in a Notebook Topic D: Use Dictation in a Notebook Lesson 3: Adding Files to Notebooks Topic A: Insert Images, Video, and Audio into a Notebook Topic B: Embed Excel Spreadsheets in a Notebook Topic C: Attach Other File Types to a Notebook Lesson 4: Organizing Notebook Content Topic A: Use Tags to Categorize Notes Topic B: Organize and Search Notebooks Lesson 5: Finalizing Notebooks Topic A: Proof and Print a Notebook Topic B: Configure Password Protection and Notebook Properties Lesson 6: Managing Notebooks Topic A: Export Content from a Notebook Topic B: Manage Notebook History Lesson 7: Sharing OneNote Content Topic A: Send Notebook Pages to Others Topic B: Work with Integrated Outlook Features Topic C: Collaborate on Notebooks Additional course details: Nexus Humans Microsoft OneNote (Desktop App) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft OneNote (Desktop App) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants and Business Process Owners/Team Leads/Power Users. Overview This course is organized in a fashion that mimics the step by step process planners will undergo in executing production planning tasks on a daily basis. We start with setup up alert profiles to manage the day to day exceptions. Participants will walk through a detailed analysis of the net requirements calculation process that is executed during product heuristics. Gain an understanding of how scheduling is performed as new orders are created. This will include analyzing source determination rules as well as scheduling strategies. Participants will analyze the pegging functionality and the master data parameters that can control the outcome of pegging. Additionally, we will perform an analysis of process, service and REM heuristics. Lastly, perform an overview of the detailed scheduling activities involved in developing an execution schedule. In this course, students gain an in-depth understanding of the advanced topics required to implement production planning in SAP SCM APO. Introduction to Production Planning in SAP Advanced Planning and Optimization (SAP APO) Planning Demand in the Supply Chain Using Production Planning and Detailed Scheduling (PP/DS) Production Planning Results Evaluation Evaluating the Planning Run Results with Alerts Evaluating the Planning Results Evaluating the Planning Run with Advanced Tools Planning Procedure Configuring Basic Parameters for Planning Executing the Production Planning Run Planning a Product Using the Planning Procedure Order Creation with Product Heuristics Using Demand Management in PP/DS Planning Make-to-Order Production Using PP/DS Using Firming in PP/DS Configuring Product Heuristics Managing the Reuse of Procurement Proposals Using the Lot-Size Calculation In Production Planning Scheduling in Production Planning Determining the Source of Supply of the Order Scheduling Operations with the Strategy Profile Scheduling a Planned Order for Production Pegging in Production Planning Configuring Dynamic and Fixed Pegging Additional Heuristics in Production Planning Planning Production Using Process Heuristics Planning Production Using Service Heuristics Configuring Bottom-Up Heuristics Planning Production Using Repetitive Manufacturing (REM) Heuristics Outlining the Integration of Supply Network Planning (SNP) in PP/DS Detailed Scheduling Scheduling Operations with the Detailed Scheduling Planning Board Planning Production with Detailed Scheduling Strategies and Heuristics Managing Setup Times with the Setup Matrix Managing Scheduling with the PP/DS Optimizer Using MRP-Based Detailed Scheduling Additional course details: Nexus Humans SCM250 SAP Production Planning in SAP APO training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SCM250 SAP Production Planning in SAP APO course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This class is designed for individuals responsible for implementing a new B2B Commerce Cloud on Classic storefront or providing functional storefront maintenance in a support or administrative role. Overview Understand the different types of products and how to configure them. Set up different pricing strategies. Understand how to implement Marketing and Pricing Strategies. Organize your storefront by configuring Categories and Menus. Understand how the B2B Commerce Cloud handles Internationalization by setting up additional currencies and languages. Grasp Attribute Driven Commerce. Configure Facetted Searches. Take the next step toward a B2B Commerce Administrator Accreditation. Design, build, and launch a business-to-business (B2B) commerce solution that enables retailers, wholesalers, or distributors to purchase goods or services from your brand. In this 2-day class, our Commerce Cloud experts will walk you through how to set up and configure the essential elements required to manage a storefront, so you can deliver a buyer experience that satisfies your organization?s unique requirements. Platform Overview Understand the Features and Functionality of B2B Commerce Setup Administer Commerce Cloud Adjust Sharing Settings Configure the Storefront Secure Domain Style Your Storefronts with Themes Add Widgets to Storefront Pages Leverage Indexing Enable Caching for Storefront Pages B2B Buyers Manage Contacts Create Buyer Users Understand Community Licenses Enable a User Create Account Groups Create Price Lists Manage Storefront Access Products Add Standard Products to a Price Book Create a Product Bundle Create a Product Kit Create an Aggregated Product Create a Dynamic Kit Create an Assembly Product Marketing and Pricing Strategies Show Related Products Create Subscription Products Set Up Promotions Offer Coupons for Discounts on Storefront Purchases Offer Tiered Pricing to Give Customers a Price Break Configure Attribute Pricing Configure Contract Pricing Storefront Organization Show Your Featured and Spotlight Products Plan Your Category Structure Add a Menu Component Create Page Sections Customize Storefront Headings with Page Labels Localization Add or Change the List of Available Languages Add or Change the List of Available Currencies Localize Objects Advanced Configurations Enable Effective Accounts Split an Order with Line Level Independence Additional course details: Nexus Humans Salesforce Administer and Merchandise a B2B Commerce on Classic Store (B2B101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administer and Merchandise a B2B Commerce on Classic Store (B2B101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This one day course provides a comprehensive overview of macOS, complete with insider tips for getting the most out of the operating system. The course shows how to configure system preferences, navigate around the finder, personalize the interface and as well as achieve fluency with all the operational functions of the macOS. Meet The macOS The User InterfaceUser PreferencesThe Menus and Menu Paths The Toolbar Scroll Bars The Sidebar The Go Menu, Utilities Folder The Clipboard Launching Applications The Finder The Launchpad and Mission Control Finder Essentials The Desktop Quick Look Different Viewing Options Spring Loaded Folders Creating an Archive Customizing your Finder The Desktop Customize your Toolbar Organizing your Desktop Labeling your Documents and Folders Creating Folders Smart Folders The Dock Opening Applications from the Dock Dock Preferences and Customizing your Dock Choosing which Applications appear in the Dock Accessing Folder content using Stacks Your Home Folder Moving, Copying and Deleting Files Emptying the Trash Switching Between Applications Showing and Hiding Applications. Closing Documents vs. Quitting Applications Using Continuity - Mac and iOS Interfacing with your Mac and your Apple mobile devices Messages and answering your iPhone Windows Closing and Minimizing Placing documents in the Dock The Keyboard Control, Option (Alt) and Command Keys Keyboard Shortcuts The Dictation Function Gestures and Voice Mouse and Hand Gestures Using Text-to-Speech Searches Finding Files and documents Advanced Spotlight Searches Widgets & Notifications The Dashboard Enabling and Viewing Widgets Enabling and Viewing Notifications Using Spaces Switching between Spaces Running applications in full screen mode Installing or Upgrading Applications Buying from the Mac App Store Downloading from the Internet Sharing Files Sending files using AirDrop Dropbox File Synchronization Enable File Sharing Getting OnLine Understanding the Apple Airport Connecting wirelessly Using Ethernet Creating a Network Connecting through outside Network Servers and VPN Staying Current with Software Update Troubleshooting Application Crashes Force Quit Deleting Preferences The Key Chain Internet Connections Backing Up Time Machine Setting up Time Machine Performing Backups Shortcuts How to better use and access Files and documents Basic shortcuts for speed and efficiency New User Account Creating a New User Switching Between Multiple User Accounts Additional course details: Nexus Humans Getting Started With the Mac Operating System training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Getting Started With the Mac Operating System course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for technical professionals who require the skills to administer IBM MQ. Overview After completing this course, you should be able to: Describe the IBM MQ deployment options Create and manage queue managers, queues, and channels Use the IBM MQ sample programs and utilities to test the IBM MQ network Configure distributed queuing Configure MQ client connections to a queue manager Define and administer a queue manager cluster Administer Java Message Service (JMS) in MQ Implement basic queue manager restart and recovery procedures Use IBM MQ troubleshooting tools to identify the cause of a problem in the IBM MQ network Manage IBM MQ security Monitor the activities and performance of an IBM MQ system This course is also available as self-paced virtual (e-learning) course IBM MQ V9.1 System Administration (ZM156G). This option does not require any travel.This course teaches you how to customize, operate, administer, and monitor IBM MQ on-premises on distributed operating systems. The course covers configuration, day-to-day administration, problem recovery, security management, and performance monitoring. In addition to the instructor-led lectures, the hands-on exercises provide practical experience with distributed queuing, working with MQ clients, and implementing clusters, publish/subscribe messaging. You also learn how to implement authorization, authentication, and encryption, and you learn how to monitor performance. Introducing IBM MQ Exercise Getting started with IBM MQ Working with IBM MQ administration tools Exercise Working with IBM MQ administration tools Configuring distributed queuing Exercise Implementing distributed queuing Managing clients and client connections Exercise Connecting an IBM MQ client Advanced IBM MQ client features Working with queue manager clusters Exercise Implementing a basic cluster Publish/subscribe messaging Exercise Configuring publish/subscribe message queuing Implementing basic security in IBM MQ Exercise Controlling access to IBM MQ Securing IBM MQ channels with TLS Exercise Securing channels with TLS Authenticating channels and connections Exercise Implementing connection authentication Supporting JMS with IBM MQ Diagnosing problems Running an IBM MQ trace Backing up and restoring IBM MQ messages and object definitions Using a media image to restore a queue Backing up and restoring IBM MQ object definitions High availability Monitoring and configuring IBM MQ for performance Monitoring IBM MQ for performance Monitoring resources with the IBM MQ Console Additional course details: Nexus Humans WM156G IBM MQ V9.1 System Administration (using Windows for labs) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WM156G IBM MQ V9.1 System Administration (using Windows for labs) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting. Overview As a result of attending this course, students should be able to analyze the operational state of computer systems and identify potential issues. When problems appear, students will be able to successfully resolve the issue, returning it to a secure and stable working condition. Students should be able to demonstrate the following skills: Diagnostic and analysis procedures Preventive maintenance planning and implementation System recovery using proven tools and techniques This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues.You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills.This course covers the same material as RH342, but includes the Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam (EX342) Introduction to troubleshooting Describe a generalized strategy for troubleshooting. Take proactive steps to prevent small issues Prevent small issues from becoming large problems by employing proactive system administration techniques. Troubleshoot boot issues Identify and resolve issues that can affect a system's ability to boot. Identify hardware issues Identify hardware problems that can affect a system?s ability to operate. Troubleshoot storage issues Identify and fix issues related to storage. Troubleshoot RPM issues Identify and fix problems in, and using, the package management subsystem. Troubleshoot network issues Identify and resolve network connectivity issues. Troubleshoot application issues Debug application issues. Deal with security issues Identify and fix issues related to security subsystems. Troubleshoot kernel issues Identify kernel issues and assist Red Hat Support in resolving kernel issues. Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting. Additional course details: Nexus Humans Red Hat Linux Diagnostics and Troubleshooting with Exam (RH343) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Linux Diagnostics and Troubleshooting with Exam (RH343) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is designed for platform developers, UI developers, solution architects, and technical architects who are responsible for the setup, configuration, or maintenance of OmniStudio applications or Salesforce Industry Cloud apps. You should have a solid understanding of basic Salesforce concepts and functionality, including Lightning Web Components (LWC), as well as experience working with relational databases and familiarity with JSON. Ideally, you hold the Salesforce Administrator or Salesforce Platform Developer I credential. This class is recommended for anyone looking to earn their Salesforce Certified OmniStudio Developer credential. Overview Create FlexCards and build an OmniStudio Interaction Console to improve customer experience. Create OmniScripts to ensure productive, consistent user engagement. Use Integration Procedures to execute complex operations on the server and incorporate external data sources. Create and modify DataRaptors to get data from Salesforce, transform data, and save data back to Salesforce. Create Calculation Matrices and Calculation Procedures to execute data lookups and calculations. Discover how to develop engaging, digital-first guided experiences using OmniStudio tools. In this class, our OmniStudio experts will show you how to use FlexCards, OmniScripts, and the OmniStudio Interaction Console to configure applications that elevate the user experience. You?ll learn how to retrieve and transform internal and external data using declarative OmniStudio data tools to get a 360-degree view of customer accounts, empowering you to quickly deliver high-quality, consumer-grade experiences that your users expect. Introduction to OmniStudio Explore OmniStudio Tools and Resources OmniStudio LWC Learn the Benefits and Features of OmniStudio LWC and Component Types FlexCards and Omnistudio Interaction Consoles Design and Build Parent and Child FlexCards Assign Data Sources to FlexCards, Including External Data Sources Configure Fields to Display Data and Configure Actions to Launch OmniScripts from FlexCards Configure FlexCard Flyouts to Display Additional Data Configure Conditions to Display Different Flexcard States Build an OmniStudio Interaction Console OmniScripts Design and Build Simple and Complex OmniScripts Configure OmniScript Elements such as Type Ahead Blocks Configure Element Properties such as Branching Conditions Configure Simple Error Checking Add External Data to an OmniScript Connect an Interaction Launcher to a Console Toolbar Integration Procedures and OmniStudio Data Tools Learn How OmniStudio uses Salesforce sObjects and Fields Learn How Data Flows Between OmniScripts and Integration Procedures Build Integration Procedures and DataRaptors for OmniScripts and FlexCards Use a DataRaptor to Transform FlexCard Data JSONs Build Calculation Matrices and Procedures Test and Troubleshoot Components in the OmniStudio Interaction Console Additional course details: Nexus Humans Salesforce Build Guided Experiences with OmniStudio (OMS435) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build Guided Experiences with OmniStudio (OMS435) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for IT professionals with baseline skills in computer hardware, software support, and development who want to learn how to design, develop, implement, operate, and manage Internet of Things devices and related systems. It is for those interested in learning more about embedded systems, microcontroller programming, IoT security, and the development life cycle for IoT projects. While students will gain hands-on experience assembling a prototype IoT device and using software development tools, these activities are closely guided, so previous experience in electronics assembly and programming are not required. This course prepares students for taking the CertNexus Certified Internet of Things (IoT) Practitioner (Exam ITP-110). Overview In this course, you will learn how to apply Internet of Things technologies to solve real-world problems. You will: Construct and program an IoT device. Communicate with an IoT device using wired and wireless connections. Process sensor input and control an actuator on an IoT device. Manage security, privacy, and safety risks on IoT projects. Plan an IoT prototyping and development project. In this course, you will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network. You will create an IoT device based on an ESP8266 microcontroller, implementing various common IoT features, such as analog and digital sensors, a web-based interface, MQTT messaging, and data encryption. The instructor led course includes an exam voucher for the Certified Internet of Things Practitioner (CIoTP) exam (exam ITP-110). Planning an IoT Implementation Select a General Architecture for an IoT Project Identify Benefits and Challenges of IoT Constructing and Programming an IoT Device Select and Configure a Processing Unit Select a Microcontroller Power Source Use a Software Development Kit to Program an IoT Device Communicating with an IoT Device Communicate Using Wired Connections Communicate Using Wireless Connections Communicate Using Internet Protocols Processing IoT Data Process IoT Device Input and Output Process Data in the Cloud Provide Machine to Machine Communication Managing Risks on IoT Projects Identify IoT Security and Privacy Risks Manage IoT Security and Privacy Risks Manage IoT Safety Risks Undertaking an IoT Project Identify Real World Applications for IoT Follow the IoT Development Lifecycle Additional course details: Nexus Humans CertNexus Certified Internet of Things Practitioner (CIoTP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified Internet of Things Practitioner (CIoTP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This class is designed for experienced Salesforce Administrators who are responsible for setting up, configuring, and managing Service Cloud. Prior to taking this class, you should have a solid understanding of Salesforce functionality and concepts, at least 6 months of experience using Salesforce, and the Salesforce Administrator credential or equivalent knowledge. Overview Set up the case management process automating the support process with queues, assignment/escalation rules, and Process Builder. Configure Salesforce knowledge to help you manage the creation, publication, and maintenance of knowledge articles. Enable entitlements to set up service contracts. Set up the Salesforce Service Console app to help your support reps work more efficiently. Understand the capabilities of the Softphone Utility in the Lightning Console. Configure online chat with customers using Web Chats. Understand and set up communities. Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will walk you through how to configure and maintain Service Cloud for your organization. Learn how to set up service contracts with milestones and entitlements, set up the Service Console application, add the Softphone Utility to your Lightning Console, and set up Web Chats to provide frictionless customer support. Learn how to configure a Customer Community so you can connect customers to knowledge articles and community members to find answers instantly. Case Escalations and Entitlements Create processes to streamline a support team?s workflow and case management. Customize fields, page layouts, and record types for different kinds of support cases. Define picklist values for each new record type. Create case assignment rules, queues, and escalation rules to push cases to the appropriate support team at the appropriate time. Create and manage entitlements to customize the level of support for each customer. Salesforce Knowledge Enable Lightning Knowledge and assign appropriate user licenses. Customize page layouts and record types to support knowledge article management. Customize access to, permissions for, and visibility of knowledge tools and processes. Create and manage articles to ensure quality of information. Manage and close cases more efficiently using knowledge articles. Lightning Service Console Create your own Service Console app. Customize the Lightning Console pages. Add Utilities to your console. Enable and utilize Chat (formerly Live Agent). Optimize the use of Omni-Channel. Salesforce Self-Service Communities Enable communities in your Salesforce org. Create a permission set for effective administration of communities. Customize the look and layout of the community. Add the Reputation component to the community. Additional course details: Nexus Humans Salesforce Administer and Maintain Service Cloud (ADX261) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administer and Maintain Service Cloud (ADX261) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.