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High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: Provide a clear understanding of the role and purpose of specifications Present a framework for organising and producing specifications Define the key steps involved in creating effective specifications Demonstrate methods for assisting in defining requirements Provide tools and techniques for scoping and structuring specifications Show the role of specifications in managing variations and changes to scope Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled DAY ONE 1 Introduction Review of course objectives Review of participants' needs and objectives 2 Creating effective specifications The role of specifications in communicating requirements The costs, benefits and qualities of effective specifications Understanding the differences between verbal and written communication The five key steps of 'POWER' writing: prepare-organise-write-edit-release Exercise: qualities of an effective specification 3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract Designing the specifications required; applying BS 7373 Defining the purpose, readership and title of each document Effective procedures for writing, issuing and controlling specifications The roles and responsibilities of the key players Understanding contracts; the contractual role of the specification Integrating and balancing the technical and commercial requirements Writing specifications to achieve the appropriate contract risk strategy Deciding how to specify: when to use functional and technical specifications The role of specifications in managing variations and changes to scope 4 Case study 1 Teams review a typical project scenario and identify the implications for the specification Feedback and discussion 5 Step 2: Organising the specification content Defining the need and establishing user requirements Deciding what issues the specification should cover Scoping techniques: scope maps, check lists, structured brainstorming Clarifying priorities: separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 Case study 2 Teams apply the scoping techniques to develop the outline contents for a specification Feedback and discussion DAY TWO 7 Step 2: Organising the specification content (cont) Deciding what goes where; typical contents and layout for a specification The three main segments: introductory, key and supporting Creating and using model forms: the sections and sub-sections Detailed contents of each sub-section Tools and techniques for outlining and structuring specifications 8 Case study 3 Teams develop the detailed specification contents using a model form Feedback and discussion 9 Step 3: Writing the specification The challenges of written communication Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Problem words; will, shall, must, etc; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity Being concise and ensuring clarity Choosing and using graphics to best effect Exercises and examples 10 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 11 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 12 Course review and action planning What actions should be implemented to improve specifications? Conclusion
Duration 3 Days 18 CPD hours This course is intended for The target audience for the SRE Practitioner course are professionals including: Anyone focused on large-scale service scalability and reliability Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will have learned: Practical view of how to successfully implement a flourishing SRE culture in your organization. The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them. The organizational impact of introducing SRE. Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks. Building security and resilience by design in a distributed, zero-trust environment. How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture? Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage. Why is Platform Engineering so important in building consistency and predictability of SRE culture? Implementing practical Chaos Engineering. Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents. Perspective of why SRE can be considered as the purest implementation of DevOps SRE Execution model Understanding the SRE role and understanding why reliability is everyone's problem. SRE success story learnings This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability. SRE Anti-patterns Rebranding Ops or DevOps or Dev as SRE Users notice an issue before you do Measuring until my Edge False positives are worse than no alerts Configuration management trap for snowflakes The Dogpile: Mob incident response Point fixing Production Readiness Gatekeeper Fail-Safe really? SLO is a Proxy for Customer Happiness Define SLIs that meaningfully measure the reliability of a service from a user?s perspective Defining System boundaries in a distributed ecosystem for defining correct SLIs Use error budgets to help your team have better discussions and make better data-driven decisions Overall, Reliability is only as good as the weakest link on your service graph Error thresholds when 3rd party services are used Building Secure and Reliable Systems SRE and their role in Building Secure and Reliable systems Design for Changing Architecture Fault tolerant Design Design for Security Design for Resiliency Design for Scalability Design for Performance Design for Reliability Ensuring Data Security and Privacy Full-Stack Observability Modern Apps are Complex & Unpredictable Slow is the new down Pillars of Observability Implementing Synthetic and End user monitoring Observability driven development Distributed Tracing What happens to Monitoring? Instrumenting using Libraries an Agents Platform Engineering and AIOPs Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability. How do you use AIOps to improve Resiliency How can DataOps help you in the journey A simple recipe to implement AIOps Indicative measurement of AIOps SRE & Incident Response Management SRE Key Responsibilities towards incident response DevOps & SRE and ITIL OODA and SRE Incident Response Closed Loop Remediation and the Advantages Swarming ? Food for Thought AI/ML for better incident management Chaos Engineering Navigating Complexity Chaos Engineering Defined Quick Facts about Chaos Engineering Chaos Monkey Origin Story Who is adopting Chaos Engineering Myths of Chaos Chaos Engineering Experiments GameDay Exercises Security Chaos Engineering Chaos Engineering Resources SRE is the Purest form of DevOps Key Principles of SRE SREs help increase Reliability across the product spectrum Metrics for Success Selection of Target areas SRE Execution Model Culture and Behavioral Skills are key SRE Case study Post-class assignments/exercises Non-abstract Large Scale Design (after Day 1) Engineering Instrumentation- Instrumenting Gremlin (after Day 2)
Duration 5 Days 30 CPD hours Overview SDWAN Overview Cisco SDWAN Hardware Deploying the Overlay Configuring vManage Deploying using Templates Creating Policies Monitoring vManage vAnalytics Troubleshooting Tools for VManage In this Implementation and Configuration SDWAN Course, students will deploy and configure SD-WAN Controllers, vEdge Devices, and Cisco IOS-XE Devices. Students will create Multiple Device and CLI Templates that will allow Hundreds of devices to be deployed using only a few Centralized Templates. Students will create Security Policies to enable the Enterprise Firewall, IDS/IPS, URL Filtering, and Web Layer Security to protect and allow Enterprises to deploy Cloud applications as well as Direct Internet Access (DIA). Students will also create Local and Central Policies that enable a Centralized Policy control of WAN Routing and device QOS configuration and enforcement. Students will also learn how Cisco SD-WAN allows Enterprises to deploy an effective Cloud Solutions such as Amazon AWS, Microsoft Azure, and Google Cloud. Students will also learn how to Monitor and Troubleshoot the SD-WAN Solution. SDWAN Overview Describe what a Software-Defined Wide Area Network (SD-WAN) is Describe the secure extensible network Describe the function of the virtual IP fabric created in the SD-WAN solution What is SDWAN Cisco Cloud vs On-premises vs private cloud management Cisco IWAN vs Viptela SDWAN IWAN Migration to SDWAN SDWAN Integration with Cisco Cisco SDWAN Licensing Deploying Cisco SDWAN Controllers On-Prem vs Cloud deployment vManage NMS vBond Orchestrator Deploy the vSmart Controller Controller High Availability Cluster Management Cisco SDWAN Certificates and Whitelists On-Prem vs Cloud Certificate deployment Controller Certificates Hardware Device Certificates Software Device Certificates Certificates Device Whitelists Controller Whitelists Cisco SDWAN Edge Devices vEdge Appliances vEdge Cloud Cisco IOS-XE Platforms Cisco CSR 1000V Router Cisco 54xx Enterprise Network Compute System (ENCS) Cisco SDWAN Fabric and Overview Virtual Fabric Overview Overlay Management Protocol Transport Locators (TLOCs) Multicast TCP Optimization Opening Firewall Ports Software Installation and Upgrade vEdge Routers Deploying vEdge Routers Migrating IOS-XE Devices to Cisco SD-WAN Zero Touch Provisioning Deploy AWS Gateway using the AWS Wizard Cisco SD-WAN Security Solution Security SDWAN IOS-XE Security SDWAN vEdge Security Firewall Ports Control Plane Security Data Plane Security Traffic Segmentation Service Chaining Cloud Security Enterprise Firewall Quality of Service Application Visibility and Recognition Differentiated Services-Quality of Service Critical Applications SLA Path MTU Discovery TCP Performance Optimization Bidirectional Forwarding Detection (BFD) vEdge Router Queuing Configuring vManage Using the vManage Interface Using the vManage Dashboard Administration Configuration SD-WAN Templates Templates Wide Area Application Server (WAAS) Maintenance Configure Cisco Umbrella Quality of Service (QoS) SD-WAN Policies Local Policies vs Central Policies Policies Smart policies (Control, Data, AppRoute, cflowd) SD-WAN Cloud OnRamp SAAS Cloud OnRamp IAAS vAnalytics Applications Network Availability Network Health vAnalytics Dashboard Monitoring vManage Network ACL Log Alarms Audit Log Events Geography View Device Information View Link Information Configure Geographic Coordinates for a Device Troubleshooting Tools for vManage Using vManage to Troubleshoot the environment Operational Commands Rediscover Network CLI Command to troubleshoot the environment. SSH Terminal Additional course details: Nexus Humans ICSDWAN-CT-Implementing, Configuring, Monitoring, and Troubleshooting Cisco (Viptela)SDWAN training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ICSDWAN-CT-Implementing, Configuring, Monitoring, and Troubleshooting Cisco (Viptela)SDWAN course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for This class is designed for enterprise architects, solution architects, and business analysts working to earn their Salesforce Application Architect credential, or for application architects looking to get more hands-on experience. Overview Design data models that scale gracefully Leverage Salesforce sharing mechanisms at an advanced level Evaluate the nuances of field types and pick the right one for the circumstances Make data model decisions that minimize record locking and other performance degradations Dive into the two cornerstone domains of being an Application Architect: Data Architecture and Management, and Sharing and Visibility. In this 4-day workshop, our Architect experts will present you with a case study scenario that will be broken down and digested through iterative exploration. Learn how to design and build secure, scalable, and high-performing solutions through a combination of lecture, demos, hands-on exercises, and workshop presentations and discussions. Application Architect Overview Assess the Requirements to Become an Application Architect Understand the Real-World Expectations of Application Architects Review the Core Characteristics of Successful Application Architects Scenario Introduction Review the Application Architecture Scenario Identify Scenario Problem Areas Identify Scenario Actors and Licensing Architecture Documentation Understand Key Architecture Documentation Requirements Learn About Best Practices for Artifact Documentation Produce Architecture Documents Data Modeling Identify Relationship Types and Their Impact on Record Access, User Interface, and Reporting Review the Considerations for Changing Field Types Review the Considerations for Modifying Data Models with Schema Builder Review the Considerations for Importing and Exporting Data Identify Use Cases of External Objects Determine an Appropriate Data Model Understand Design Implications with Complex Environments and Large Data Volumes (LDV) Data Management Review the Considerations for Working with LDV Review Data Lifecycle Concepts and Mechanisms Review Master Data Management and System of Record Concepts Review Data Migration, Planning, Preparation, and Execution Identify Potential LDV and Calculate Expected Volumes Go Further with Indexes Standard and Custom Skinny Tables Lock Records Security Model Review the Considerations for Working with Internal and External Sharing Models Restrict and Extend Object and Field Access Determine Sharing Solutions Identify Record Sharing Mechanisms (Declarative, Programmatic, Implicit) Understand Teams Concepts (Account, Opportunity, Case) Understand Person Accounts and Its Implication on Sharing Encrypt Data Sharing in Communities Understand Community Security Mechanisms Secure Integration Endpoints Integrate and Specify Connected Apps and Named Credentials Advanced Security & Visibility Concepts Implement Security & Visibility Controls with Apex and Visualforce Review Territory Management and Its Implication on Data Management, Sharing, and Visibility Review Divisions and Its Implication on Data Management, Sharing, and Visibility Understand Security and Visibility Controls on 'Special' Objects Solution Design Determine When to Leverage Standard Products Functionality vs. Custom Build vs. AppExchange Understand Declarative and Programmatic Configuration Get to Know the Order of Execution Automate Business Processes Consider Reporting and Analytics Needs Consider How to Store and Access Content/Files Apply Solution Design Concepts to Real-World Problems and Scenarios Deployment & Integration Best Practices Review the Application Lifecycle Understand How Sandboxes Should Be Used Review Deployment Options Identify Integration Patterns Wrap-up Review a Practice Scenario Review What Was Covered Additional course details: Nexus Humans Salesforce Build Application Architect Expertise (ARC901) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Build Application Architect Expertise (ARC901) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Business analysis plays a crucial role in helping organisations refine processes, identify growth opportunities, and deliver better outcomes. This CPD-accredited Business Analysis Course is designed for individuals looking to understand the full scope of the business analyst’s role—without stepping into boardrooms or conference rooms. Through a structured, insightful approach, this course explores key methodologies, from identifying stakeholder needs and defining requirements to evaluating solutions and monitoring performance. Each module offers a detailed look into essential business analysis concepts such as needs assessment, strategy planning, stakeholder engagement, and requirements elicitation. Whether you're aiming to enter the world of business analysis or strengthen your theoretical foundation, this course supports a flexible and informative journey. By the end, learners will have a strong grasp of the analytical mindset needed to support business improvement and decision-making in any sector. Course Curriculum: Module 01: An Introduction to Business Analysis Module 02: The Necessity of a Business Analyst Module 03: Addressing Requirements Module 04: Needs Assessment Module 05: Business Analysis Planning Module 06: Strategy Analysis Module 07: Stakeholder Analysis Module 08: Requirements Elicitation Module 09: Requirements Analysis Module 10: Traceability and Monitoring Module 11: Solution Evaluation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Business Analysis - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Business Analysis - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Business Analysis - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Analysis - CPD Accredited training.
Merchandising plays a vital role in the retail landscape, shaping how products attract and engage customers. This course offers a thorough exploration of merchandising fundamentals, including product and inventory management, pricing techniques, and the strategic decisions behind effective merchandise planning. Whether you are involved in fashion, consumer goods, or any retail sector, understanding these core principles helps optimise product appeal and sales performance. Beyond the basics, the course delves into visual merchandising and consumer behaviour, offering insight into how presentation and customer understanding influence purchasing decisions. It also covers essential legal knowledge such as the Consumer Rights Act, ensuring confidence when communicating with customers. Designed for those seeking to refine their merchandising knowledge without the need for physical attendance, this course blends theory and strategy to enhance your professional capabilities and career prospects in retail merchandising. Course Curriculum: Module 01 : Merchandising Theory Module 02 : Product Management Module 03 : Merchandise Management Module 04 : Inventory Management and Analysis Module 05 : Merchandising Strategy Module 06 : Visual Merchandising Module 07 : Merchandise Pricing Module 08 : Importance of Consumer Behaviour Module 09 : Consumer Rights Act Module 10 : The Importance of Communicating with Customers Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Merchandising - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Merchandising - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Merchandising - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Merchandising - CPD Accredited training.
Dive into the essential knowledge of computer maintenance with this expertly designed CPD-accredited course. Perfect for anyone looking to deepen their understanding of computer hardware and software, the course covers every crucial aspect—from assembling a PC to managing software installations and networking fundamentals. Whether you're interested in general computer upkeep or aspiring to build a gaming PC, this course guides you through the key components that keep systems running smoothly and efficiently. Throughout the modules, you will explore the anatomy of computers, including input and output devices, alongside a detailed examination of hardware parts. The course also explains networking basics, helping you grasp how devices connect and communicate. Maintenance techniques are highlighted to ensure optimal performance and longevity of computers. Delivered entirely online, this course offers flexible learning without the need for physical attendance, making it ideal for busy professionals and enthusiasts alike. Course Curriculum: Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Computer Maintenance - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Computer Maintenance - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Computer Maintenance - CPD Accredited training.
Managing a purchase ledger efficiently is fundamental to maintaining an organisation’s financial health. This course offers a detailed introduction to the purchase ledger, highlighting its role in the broader accounting framework and why accurate management is essential for smooth business operations. Participants will explore the key principles behind purchase ledger control accounts and learn how to oversee transactions to maintain balance and accuracy in financial records. Through this course, learners will gain insight into the skills required to manage purchase ledgers effectively, including reconciliation techniques and the benefits of adopting paperless systems. The modules are designed to guide you through the processes involved in handling supplier invoices, payments, and ledger reconciliation with confidence. Whether you are new to finance or seeking to refresh your knowledge, this course delivers the knowledge needed to improve ledger accuracy and efficiency, boosting overall financial organisation performance. Course Curriculum: Module 01: Introduction to Purchase Ledger Module 02: Importance of Purchase Ledger Module 03: Skills for Purchase Ledger Management Module 04: Purchase Ledger Control Account Module 05: Managing Purchase Ledger Successfully Module 06: Reconciliation Module 07: The Key to a Paperless Purchase Ledger World Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Purchase Ledger - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Purchase Ledger - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Purchase Ledger - CPD Accredited training.
Sharpen your culinary leadership skills with our Kitchen Management course. Master safety, sanitation, menu creation, and strategic financial planning to excel as a kitchen manager. Dive into this all-encompassing guide to managing a high-functioning kitchen.