12380 Courses

The diploma in Adult Nursing Assistant (Online Training) course equips you with the skills needed to boost your career as a Nursing Assistant and is a fast-track option for working in nursing and patient care assisting. Accourding to Indeed, an Adult Nursing Assistants in the UK, also commonly called Care Assistants, typically earn between £18,000 and £20,000 in a year depending on qualification, experience, location and other factors. This intensive Adult Nursing Assistant course will build nursing knowledge and nursing practice skills in a matter of months! Once you have completed this Adult Nursing Assistant (Online Training) course, you will get a FREE PDF certificate. Key Features The Adult Nursing Course includes the following offers: This Adult Nursing Assistant course is cpd-certified Free Certificate from Reed CIQ Approved Adult Nursing Assistant course Developed by Specialist Lifetime Access Course Curriculum The Adult Nursing Assistant (Online Training) Course: Module 01: Introduction to Adult Nursing Practice Module 02: Varied Healthcare Environments and Roles Module 03: Exploring Legal, Professional Standards, and Ethical Aspects of Healthcare - Part 1 Module 04: Navigating Legal, Professional Standards, and Ethical Aspects of Healthcare - Part 2 Module 05: Effective Interpersonal Communication in Adult Nursing Module 06: Ensuring Health and Safety in Adult Nursing Practice Module 07: Maintenance of Hygiene Standards in adult nursing Module 08: Infection Prevention and Control Module 09: Aseptic Techniques in Adult Nursing Practice Module 10: Medication Management in Adult Nursing Module 11: Adult Care Across Different Life Stages Module 12: Comprehensive Understanding of the Immune System in adult nursing Module 13: Management of Rest and Sleep in Nursing Practice Module 14: Addressing Mobility and Immobility Challenges in Patient Care Module 15: Adult Nursing Approaches to Pain Management Module 16: Dietary Considerations and Nutrition in Adult Nursing Practice Module 17: Maintaining Fluid and Electrolyte Balance in Healthcare Module 18: Support and Assistance with Elimination in Nursing Module 19: Oxygenation Strategies in Adult Nursing Practice Learning Outcomes After completing this Adult Nursing Assistant (Online Training) Course, you will be able to: Apply ethical principles in diverse healthcare scenarios for improved adult nursing assistant practice. Demonstrate effective communication skills essential for collaborative adult nursing assistant environments. Implement infection prevention and control measures adhering to healthcare standards. Evaluate patient needs across life stages with tailored adult nursing assistant interventions. Execute proper medication management techniques ensuring patient safety and well-being. Apply comprehensive knowledge of the immune system in adult nursing care practices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Adult Nursing Assistant (Online Training)course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Adult Nursing Assistant. Moreover, this course is ideal for: Healthcare professionals seeking advanced Adult NursingAssistant education. Registered nurses aspiring to enhance their clinical expertise on Adult Nursing Assistant. Individuals pursuing career progression in Adult Nursing Assistant specialisations. Professionals aiming for leadership roles in adult healthcare settings can enroll this Adult Nursing Assistant education course. Graduates in nursing pursuing a specialised career in adult patient care. Requirements There are no requirements needed to enrol into this Adult Nursing Assistant (Online Training)course. We welcome individuals from all backgrounds and levels of experience to enrol into this Adult Nursing Assistant (Online Training)course. Career path After finishing this Adult Nursing Assistant (Online Training) course you will have multiple job opportunities waiting for you. Some of the Job sectors of Adult Nursing Assistant are: Staff Nurse - £24K to £36K/year Clinical Nurse Specialist - £31K to £51K/year Community Nurse - £28K to £38K/year Ward Sister/Charge Nurse - £30K to £46K/year Nurse Practitioner - £31K to £50K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

40-in-1 Premium Bundle | 1 Free CPD PDF + Transcript | Lifetime Access

It is our responsibility to assist vulnerable persons in living a life free of abuse, misery, and neglect. As a result, each of us must recognise the importance of safeguarding and working together to establish a safe workplace for everybody. Keeping this cause in mind, we created a package of Safeguarding Adults courses to educate you on all aspects of it. It is a bundle of two courses specialising in safeguarding vulnerable adults and children. This Safeguarding Adults course will teach you how to protect vulnerable adults and communicate concerns about their well-being. Individuals' well-being, health, and how rights are safeguarded in the United Kingdom through safeguarding laws and regulations in place. As a result, this course will teach you the Safeguarding Legislations as well as how to respond to a disclosure that checks to safeguard vulnerable adults from harm. You'll also learn how to report abuse and neglect to the proper authorities. Then this training will provide you with the knowledge and skills you need to safeguard children. It goes through the most common indicators and risk factors for abuse. It also discusses the laws governing child neglect. This is a very instructive course that will teach you more about safeguarding legislation. It will also help you understand more about how to protect anyone and become more cautious. So, what are you waiting for? Enrol today! Learning Outcomes Discover what a Safeguarding Vulnerable Adults specialist performs and what their responsibilities are. Learn about the core ideas of protecting vulnerable adults. Recognise the many types of neglect and abuse and the signs and symptoms that may suggest it. Know all of the laws in place to safeguard vulnerable adults. Discover the relevance of communication as well as communication tactics. Understand disclosure and how to report it. Recognise child abuse and its impact of it. Discover the physical, behavioural, and environmental indicators of child abuse. Understand the effects of child neglect on several elements of child development. Study how to safeguard trafficked children. Learn about important legislation addressing child abuse and evaluate its impact on the issue. Be able to implement some preventative actions to avoid child neglect. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of Safeguarding Adults course: Module 01: Safeguarding Adults Basics Module 02: Abuse of Adults Module 03: Categories of Abuse Module 04: Responding to Abuse Module 05: Safeguarding Duties and Responsibilities Module 06: Dementia Care Module 07: Safeguarding and Mental Capacity Module 08: Other Key Legislations Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Safeguarding Adults course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Safeguarding Adults course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path The Safeguarding Adults course is designed to equip you with the skills and information needed to pursue many career opportunities, such as - Community Safeguarding Support Worker Family Assistance Employee Health Care Assistant In the United Kingdom, the average annual income for these occupations ranges between £30,000 and £50,000. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview This comprehensive course on Business English Perfection Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business English Perfection Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business English Perfection Course. It is available to all students, of all academic backgrounds. Requirements Our Business English Perfection Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 10 lectures • 00:34:00 total length •Introduction: 00:01:00 •Greetings: 00:04:00 •Management Speak Part 1: 00:03:00 •Management Speak Part 2: 00:06:00 •Debate: 00:02:00 •Applying for a Job: 00:04:00 •Job Interviews Part 1: 00:03:00 •Job Interviews Part 2: 00:05:00 •Emails: 00:04:00 •Recap: 00:02:00

Become proficient before hiring month arrives. Encounter how to start a career in Human Resources or expand your existing HR skill set with this advance human resources (all in one) course from Compliance Central. The HR (Human Resources) course is for those who want to be successful. In the HR (Human Resources) course, you will learn the essential skills and gain the knowledge needed to become well versed in HR (Human Resources). Our Human Resources course begins with the fundamentals before advancing gradually to more complicated subjects. As a result, this Recruitment course's lessons are all clear-cut and simple to comprehend. HR courses (Human Resources training) Learning Outcomes: You'll be a seasoned expert after completing this reputable Recruitment course. You will discover the following concepts - Overview of the Employment Sector The systems of the UK Recruitment Legislation The Interview and Recruitment Process Negotiation Strategies Key Performance Indicators for the Recruitment Industry Process of employee development and training Evaluation of Performance Management Employee Counselling and Motivation Providing for Health and Safety at Work Employee Termination and Conflict Resolution Communication and Organisational Skills Time and anxiety management Stand out in the job market by completing the HR (Human Resources) course. Get an accredited certificate and add it to your resume to impress your employers. Also, you can get prepared for CIPD certificate exam after completing this course. Key Highlights for Human Resources Course: CPD Accredited Course Unlimited Retake Exam & 24/7 Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access Self-paced online course Modules Covers to Explore Multiple Job Positions Course contains advanced and latest curriculum study modules: Introduction An Overview of the Recruitment Industry The UK Recruitment Legislation The Recruitment Process Negotiation Techniques Key Performance Indicators for the Recruitment Industry Employee Training and Development Process Candidate Management Candidate Interview Processes Managing Meetings and Giving Feedback Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employer Records and Statistics Conflict Management Employee Termination Organisational Skills Communication Skills Stress Management Time Management Method of Assessment MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to HR - Human Resources, such as- HR Administrator HR Country Lead Recruitment Consultant HR Graduate Coordinator Payroll Manager Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get a CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - Included After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge for the hardcopy certificate inside the UK is £3.99, and international students need to pay £9.99 to get their hardcopy certificate.

Elevate your career as a construction site supervisor with our comprehensive 'Safety Training for Site Supervisors' course. Master health and safety foundations, navigate legal obligations, and foster a culture of safety. Acquire vital skills in risk assessment, tools safety, and organizational strategies. Join us to ensure a secure work environment and enhance your leadership in construction management.

The main goal of this Certificate in Behaviour that Challenges in Children course is to increase learners' awareness and understanding of challenging behaviour in children and its consequences. You will be able to identify the challenges and whether they pose a risk to the child or others, reducing the child's standard of living. By completing this course, you will gain in-depth knowledge of challenging behaviour, which will help you progress onto other relevant qualifications and into relevant employment in the health and social care sector. It could be beneficial to students working in educational settings. Enrol on our exclusive Certificate in Behaviour that Challenges in Children course today and involve yourself in the major behavioural challenges that children may face and be the true hero by assisting them in controlling their behaviour in the most appropriate manner. Learning Outcomes After completing this Certificate in Behaviour that Challenges in Children course, the learner will be able to: Gain a solid understanding of the behaviour that challenges. Understand strategies to support positive behaviour. Understand communication in managing behaviour. Understand the support available to maintain your wellbeing. Why Choose Certificate in Behaviour that Challenges in Children Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. *****Course Included***** Main Course: Certificate in Behaviour that Challenges in Children **Free Courses** Course 01: Primary Teaching Diploma Course 02: Level 4 Early Years Course Course 03: Level 5 Childcare Training [ Note: Free PDF certificate as soon as completing the Certificate in Behaviour that Challenges in Children course ] Course Curriculum *** Certificate in Behaviour that Challenges in Children *** Module 1: Understand Behaviour That Challenges Understand behaviour that challenges Understand the reasons why people present with behaviour that is perceived as challenging Understand the impact of behaviour that challenges Module 2: Understand How to Support Positive Behaviour Understand how to identify when an individual's behaviour may escalate Understand strategies to support positive behaviour Understand how the rights of individuals are protected Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Understand communication in managing behaviour Understand how to manage behaviour that challenges Understand the role of others in supporting individuals who exhibit behaviour that is perceived as challenging Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Understand the benefits of reflection following episodes of behaviour that challenges Understand the support available to maintain own wellbeing ---------------------------------------------------------------- **Free Courses** [Course - 1 ] Curriculum **Primary Teaching Diploma** Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology Module 10: Teaching Other Primary Subjects Module 11: Children Having Special Education Needs or Disabilities Module 12: EYFS Framework in 2021 Module 13: Self-Management and Dealing with Stress ----------------------------------------------------------------- [Course - 2] Curriculum **Level 4 Early Years Course** Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children Module 6: The Early Years Foundation Stage Module 7: Managing in a Nursery Environment Module 8: Engaging in Professional Development ---------------------------------------------------------------- [Course - 3] Curriculum **Level 5 Childcare Training** Module 1: An Overview of Early Childhood Education Module 2: Empowering Children to Learn in the Early Years Module 3: The Process of Caring for Child's Development Module 4: Developing Socially and Emotionally Module 5: Aspects That Influence the Development Process Module 6: Other Factors Influencing the Child Development Process Module 7: Stages of Language Development Module 8: The Process of Moral Development Module 9: Personality Development of Children Module 10: Problems During Infancy and Childhood Period Module 11: Adolescence's Problems Explained Module 12: Safeguarding Children -------------------------------------------------------------------- Assessment Method After completing each module of the Certificate in Behaviour that Challenges in Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Certificate in Behaviour that Challenges in Children course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? There are no specific recommended prior learning requirements for Certificate in Behaviour that Challenges in Children qualification. Learners who have already completed a Level 1 qualification in healthcare, social care, childcare, or supporting learning may find it useful. Requirements There are no specific requirements for this Certificate in Behaviour that Challenges in Children course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Certificate in Behaviour that Challenges in Children course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Certificate in Behaviour that Challenges in Children course will provide you with all of the theoretical knowledge you will need to excel in the relevant field. After completing this course, you will be equipped with a wide range of skills needed to secure a position in the sector. Certificates Certificate of completion Digital certificate - Included

Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Teaching Assistant Certificate Course might help you get there! Expand your expertise with high-quality training and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 04 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Certificate course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Teaching Assistant Certificate course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Teaching Assistant Certificate Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the Teaching Assistant Certificate course: Module 01: Teaching Assistant Overview Introduction to Learning and Teaching Ideal Characteristics of a TA Roles and Responsibilities of TA Module 02: Professional Developments for a TA (Teaching Assistant) Assisting Learning and Teaching in the Classroom Developing Professional Skills and Knowledge Empowering TAs to Support the Learning Process Practical Support for the Colleagues Leadership and Management for a TA Mandatory Professional Practice Module 03: Working with the School and Its Policies School as an Organisation Working in Schools Relationships Governance The School Development Plan Visitors Curriculum and Teaching Policies Other Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Linking Your Course and Preparing the Syllabus/Curriculum Planning and Assessment Monitoring and Feedback and Recording Taking Notes Performance Review Personal Organising and Keeping Files Module 05: Providing the Best Learning Environment The Whole-School Learning Environment Safe Learning Environment First Aid Skills support the Maintenance of Pupil Safety and Security The Child Care Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Process as a TA (Teaching Assistant) Literacy and Numeracy Development Support the Use of ICT in the Classroom Support for Learning Activities Module 07: Child Development and the SEN Support Child and Young Personal Development Equality, Diversity & Inclusion Supporting Pupil with SEN Module 08: Understanding Behaviour & Relationships as a TA (Teaching Assistant) Some Different Theoretical Perspectives The ABCs of Behaviour Antecedents - What Happens To Trigger Behaviour? Module 09: Experienced TAs Maintain Strong Communications with The Students Emotional and Behavioural Difficulties - A Definition Behaviour as Communication Enhancing Communication Using Neuro-Linguistic Programming (NLP) In the Classroom Communication with Parents and Carers Discipline Strategies De-Escalating Difficult Situations Communicating Assertively Not Aggressively Module 10: Career Prospects for TA (Teaching Assistant) in the UK Key Elements Underpinning a Professional Framework for Teaching Assistants What Specific Training and/or Qualifications Are Required Professional Framework for Teaching Assistants Ofqual Qualifications The HLTA Status Becoming A HLTA Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete this course assessment to achieve the CPD Accredited Certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the course from your computer, tablet, or smartphone, and learn in a way that suits you. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

[vc_row][vc_column][vc_column_text] Description: Public speaking is a distinct performance where someone delivers a speech to an audience. Performing a speech can have general purposes, depending on what the event it is about. It could be a speech on informing, persuading, or entertaining your audience. If you are someone who is struggling or just interested in giving professional public speeches, then this Professional Public Speaking course will help you learn. You will know all the public speaking basics and techniques to become a successful public speaker. You will acquire the communication skills you need and learn how to be confident in giving public speeches. Who is the course for? Professionals who want to learn how to communicate effectively through public speaking Anyone who needs to learn how to communicate through public speaking. Entry Requirement: This Professional Public Speaking course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Public Speaking Course will be very beneficial and helpful to professionals, especially to the following careers: Marketing and Promotions Specialist Marketing Manager Sales Manager Sales and Promotions Specialist Supervisor Top Executive. [/vc_column_text][/vc_column][/vc_row] Public Speaking Basics Module One - Getting Started 00:30:00 Module Two - Identifying Your Audience 01:00:00 Module Three - Creating a Basic Outline 00:30:00 Module Four - Organizing the Program 00:30:00 Module Five - Fleshing It Out 00:30:00 Module Six - Putting It All Together 01:00:00 Module Seven - Being Prepared 00:30:00 Module Eight - Overcoming Nervousness 01:00:00 Module Nine - Delivering Your Speech (I) 01:00:00 Module Ten - Delivering Your Speech (II) 00:30:00 Module Eleven - Questions and Answers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Public Speaking Techniques Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 00:30:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Becoming a Successful Public Speaker Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Overcoming the Fear Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Mock Exam Mock Exam- Professional Public Speaking Course 00:30:00 Final Exam Final Exam- Professional Public Speaking Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Master the art of professional phone communication with our Phone Etiquette Training Course, designed to elevate your telephone skills to a new level of confidence and clarity. Whether managing interoffice calls or handling inbound and outbound conversations, this course guides you through every essential aspect of phone etiquette. Learn how to build rapport, practise active listening, and manage challenging callers with ease, ensuring every interaction leaves a positive impression. The course also covers vital business telephone techniques, effective communication strategies, and maintaining efficient record-keeping and filing systems, making it a complete resource for seamless phone handling within any organisation. Beyond just calls, this training delves into essential business skills such as customer relationship management, professional business writing, and organisational abilities like planning, scheduling, and invoicing. Ideal for individuals aiming to enhance their telephone manner and office communication, the course ensures you gain confidence in managing calls, mail services, and intra-organisation dealings. Delivered entirely online, this course suits busy professionals seeking to polish their phone etiquette with flexible learning that fits their schedule, helping you communicate with professionalism and ease at all times. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The IT Support Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our IT Support Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included