5158 Courses

Elite EA/PA Forum We are delighted to announce that the Elite EA/PA Forum for Australia & New Zealand will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a recognised member of the World Administrators Alliance and a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Ruth is also a certified fitness and wellness coach, passionate about helping Assistants achieve long-term career fulfilment through intentional development and well-being. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Liv Wilson With over 20 years of experience across banking, government, creative industries, and global tech, Liv has supported senior leaders at companies including LinkedIn and Slack. She brings a strategic lens to the business support function, with deep expertise in operations, leadership enablement, and organisational effectiveness. As a passionate advocate for elevating the role of Executive Assistants, Liv has led women’s networks, championed DEI and social impact initiatives, and continues to push for recognition of business support as a critical driver of business success. She is currently working on her side hustle business - collaborating with executives, entrepreneurs, and small business owners to amplify their impact by removing operational barriers, optimising systems, and unlocking their capacity to lead and grow. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities, along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑

Advanced TCP/IP training course description An intensive advanced TCP/IP course focusing on the details of the protocols according to the RFCs. This course is designed to go into the technical details of the protocols and is not for those that are new to TCP/IP. A particular focus is on TCP and performance. Those more interested in routing protocols should see our Definitive IP routing for engineers course. It is expected that delegates are totally familiar with configuration addressing. Hands on sessions consist of protocol analysis using Wireshark. What will you learn Analyse packets and protocols in detail. Troubleshoot networks using Wireshark. Find performance problems using Wireshark. Perform network forensics. Advanced TCP/IP training course details Who will benefit: Advanced technical staff. Prerequisites: TCP/IP Foundation for engineers Duration 5 days Advanced TCP/IP training course contents IP Fragmentation and MTU issues, Path MTU discovery, Geolocation, unusual IP addresses, forwarding broadcasts, DiffServ, DSCP, ECN, assured and expedited forwarding. TTL usage in traceroute, Protocol field. Sanitising IP addresses in trace files. Wireshark and checksum errors. IPv6 The header. Extension headers. Traffic class and flow labels. Tunnelling. IPv6 and fragmentation. ARP Requests, responses, gratuitous ARP, Proxy ARP, ARP poisoning. ICMP ping, Round Trip Times, ICMP redirect, ICMP router advertisement and solicitation, Time Exceeded, Destination unreachable. ICMPv6: Similarity to ICMPv4, Neighbor discovery and the replacement of ARP. MLD. First hop redundancy ICMP discovery, HSRP, VRRP, GLBP. IGMP Multicast overview, multicast architecture, multicast addresses, IGMP v1, IGMPv2, IGMPv3. UDP Use in broadcasts and multicasts. Port numbers. TCP Connections, RST, FIN, sequence numbering, packet loss recovery, Fast recovery, RTO timeout, SACK, TCP flow control, receive window, congestion window, van Jacobsen, nagle, delayed ACKs, PSH, URG, TCP options, MSS, Window scaling, TCP timestamps. Congestion notification. Hands on Troubleshooting with sequence numbers, Wireshark IO and TCP graphs to analyse performance. Window size issues. DHCP DHCP header. Relationship to BOOTP. Discover, offer, request, decline, ACK, release. Lease, renewal and rebind times. Relay agents. DHCPv6 DNS Names and addresses, Resource Records, queries, responses, problems. MDNS. HTTP Requests, methods, request modifiers, response codes. HTTPS. SSL, TLS. Proxies. Hands on Redirects, recreating pages from packets. FTP Commands, responses, passive/active mode. Email SMTP, POP3, IMAP, commands responses. Voice and Video RTP, RTCP, SIP. IP PBXs. Traffic flows. Hands on Voice playback. SNMP MIBs, GET, TRAP, polling. Performance Baselining, high latency, Wireshark and timings, packet loss, redirections, small packets, congestion, name resolution. Security Network forensics, scanning and discovery, suspect traffic. IPsec, SSH.

Access confidential and personalized private counselling in London. Our experienced therapists provide one-on-one sessions to address your unique mental health needs, including anxiety, depression, stress, and more. With a focus on privacy and individualized care, our therapy services aim to support your journey towards mental well-being and personal growth. Key areas: confidential therapy, one-on-one counselling, private therapy, individual counselling, personal therapy sessions, private mental health support, discreet counselling. 3 x 1 hour sessions

SIP training course description A hands on course covering IP telephony with SIP. The course starts with a brief review of knowledge students should already possess including RTP and RTCP. The main focus is on SIP though, progressing from what SIP is through SIP signalling, call processing and architectures, moving onto more advanced issues including security, multimedia, and interoperability. Hands-on practicals follow each major theory session. What will you learn Explain how SIP works. Analyse SIP packets. Deploy SIP IP telephony solutions. Integrate SIP with other telephony solutions. SIP training course details Who will benefit: Technical staff working with SIP. Prerequisites: Definitive VoIP for engineers Duration 3 days SIP training course contents VoIP review What is VoIP? Brief review of IP, Brief review of telephones and voice. RTP, RTCP, mixers and translators. Hands on Analysing RTP packets. What is SIP? Why SIP? SIP history, SIP standards, SIP capabilities, key services, how SIP works, and a basic SIP call. Hands on Peer to peer SIP. SIP messages SIP sessions, SIP flows, Message structure, INVITE, ACK, BYE, CANCEL, OPTIONS, REGISTER. Extension methods. Response codes. SIP call flows. Hands on Analysing SIP packets. SIP architectures UA client, UA server, Proxy servers, Redirect servers, registrars. SIP phones, gateways, application servers, and other products. Stateful and stateless servers. Various call scenarios. Hands on SIP proxies. SIP addressing URLs, SIP addresses, registration, Location and Directory servers. Address tracking. Hands on SIP and DNS. Supplementary services SIP signalling, signalling compression, Call hold, Call forwarding, Home and away scenarios, transfers, conferences, call control. Hands on Analysing SIP supplementary services. SDP What is SDP? Multimedia, multimedia session announcement, invitation and others. Relationship with SIP. Hands on Video conferencing with SIP. SIP security Access control, Authentication, encryption, firewalls. Hands on SIP authentication. Interoperability Inter working with PSTN, ISUP to SIP mapping, SIP and 3G, SIP-T, SIP and SIGTRAN. SIP and H323. Hands on SIP and gateways. SIP mobility Terminal mobility, service mobility, personal mobility, Mobile IP, SIP signalling flows in 3G.

Dive into the world of electric vehicles and their impact on the grid with EnergyEdge's virtual instructor-led training course. Gain valuable knowledge and insights.

Strengthen your relationship with professional marriage counselling in London, UK. Our skilled therapists provide tailored sessions to address marital challenges such as communication issues, trust problems, and intimacy concerns. With a focus on fostering a deeper connection and understanding, our counselling services aim to help you build a resilient and loving marriage. Key areas: couples therapy UK, relationship counselling UK, marital therapy UK, marriage support UK, UK marriage counselling, relationship therapy UK, marriage guidance UK. 3 x 1 hour sessions 

Navigate your grief with expert bereavement counselling in London. Our caring therapists offer support and guidance to help you cope with the loss of a loved one, providing a safe space to process your emotions and begin healing. With a focus on empathetic care and personalized strategies, we aim to support you through every stage of your bereavement journey. Key areas: grief counselling, loss therapy, mourning support, bereavement therapy, emotional support, grief support, loss counselling. 3 x 1 hour sessions 

Find professional counselling services in London for comprehensive mental health support. Our qualified counsellors offer personalized therapy sessions to help you overcome life's challenges, including stress, anxiety, depression, and more. With a focus on your well-being, our compassionate therapists provide the tools and support you need to lead a fulfilling life. Key areas: therapy in London, mental health counselling, psychological counselling, therapy services, London therapists, mental health support, individual therapy. 3 x 1 hour sessions

Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

For pupils aged 14+ | Delivered in UK Schools by Real World App and Games Developers Our new Getting Started with Website Design and Development Workshop is a great way to introduce your pupils to coding. We’ll focus on HTML, CSS and JavaScript throughout a full-day workshop. At the end of the day, they will have a working website, along with notes and support so they are equipped to design an online portfolio for their work, or other project.