Improve your communication with our Presentation Skills course. Learn how to engage your audience, deliver your message clearly, and boost your confidence in public speaking.
Are you struggling with your present job? Are you feeling unmotivated and uninspired in your life? Do you want to become positive? Then it's time for you to learn how to attract positivity and learn to enjoy what you are doing and this course will surely help you out with that. Description: This course will teach you all the necessary steps and aspects of occupational and career blitzing. Think about your occupation as your principle outlet for expression. Your occupation may appear as an income producing profession you execute or a business you handle, yet it doesn't need to. You want to enjoy your occupation as this is your profession, at a truly fundamental level; it's basically what you do to take up your time. Actually in the case will live intentionally, this decision gets the opportunity to be a sort of critical one. It appears that an essential factor that considers the professional happiness is basically an experience. Individuals who always ask what they truly need will only result to a fixation on regardless of whether an occupation is ideal for them. They turn out to be mindful of all that they detest about their work and their occupation fulfillment and satisfaction plunges. By complexity, the skilled worker's mentality recognizes that regardless of what field you're in, achievement is constantly about quality. Once you're centered around the nature of the work you're doing regardless of whether it's appropriate for you, you won't waiver to do what is important to enhance it. And this course will explain how you should become content with your job and more importantly in your life. Who is the course for? Professionals, businessmen, and employees who are currently working Anyone who is interested in learning more about the perfect occupation that is suited to them and develops extreme focus to enjoy what you are doing Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The course is a useful qualification to possess and would be beneficial for every kind of jobs or to any career path you would like to take. Occupational and Career Blitzing Course About Your Occupation 00:30:00 Occupation Reality and Affection 00:15:00 Career and Might 00:15:00 Career and Bravery 00:30:00 Career and Being Intelligent 00:30:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you know the concept of self-awareness and self-assure? Are you trying to help yourself or someone attain self-development through assertiveness? We should take an initiative to be able to develop ourselves and know how to help other become assertive to establish their own boundaries and this course is designed for that! Description: The objective of falling into a centre of the assertiveness scale is that you will be more effective in life and have better individual and work connections. Being assertive just implies that you know how to express your emotions and how to assert your own rights while being aware also of other people's rights. If you are given the chance to do this and learn how to master the right kind of assertiveness then you won't have as much clash with other individuals throughout your life. Both detached and forceful individuals have a tendency to live in a world that is loaded with disagreement and show because of their failure to discuss their sentiments and yearnings constructively and this course will help you in that. You will be able to know the right way in becoming an assertive person and how to help people become one. Who is the course for? Professionals who are helping people build their personal goals and become assertive People who have an interest in the personal development concepts Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Assertiveness Skills is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists. Level 2 Certificate in Assertiveness Skills Understanding Assertiveness 01:00:00 Are You Assertive? How Assertive Are You? 10 Questions To Find Out 02:00:00 Being Assertive At Work 01:00:00 How to Say No and Be Assertive in Social Settings 02:00:00 When Should You Say No 00:30:00 How to Raise Assertive Children 01:00:00 Conclusion 00:15:00 Final Exam Mock Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Mock Exam Final Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Would you like to enhance your outcomes and instantly start becoming more confident? Or, Do you want to build up a higher self-esteem and improve your social abilities? Then this course is for you! Description: When lack of confidence and social abilities keeps you from taking necessary actions that could positively affect your life? You may know precisely what you have to do. However, you are anxious. Above all else, there is nothing to be embarrassed about. A great many people battle with confidence to some degree, but the good news is that being confident is just another skill you can gain. In this course, you will gain in-depth knowledge of how to feel productive and fit in your capacities and break out of the mental confines that you have worked around yourself. The course additionally incorporates techniques for keeping up confidence when nervousness slips back in, and how to manage distressing circumstances. At last, once you have accomplished advance, you will take in some basic tips that lift confidence and keep it going every single day. By the end of this program, students will be mentally prepared to feel more confident and full of self-esteem much of the time, including those amusement changing minutes that can turn your life around. This course may likewise improve the probability of you seeing open doors consistently and seeking them out instead of shrinking back in fear. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Our Developing Self-esteem course helps you boost your self-esteem to new heights with techniques for both adults and teenagers. Developing Self Esteem Course INTRODUCTION 01:00:00 LOW SELF-ESTEEM? Why It Occurs? 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Mock Exam Mock Exam- Developing Self Esteem Course 00:20:00 Final Exam Final Exam- Developing Self Esteem Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview From plumbing to construction projects, a handyperson can work in a wide range of areas or even become their own boss. Learn the essential skills of a handyperson and open new doors of possibilities with our Handyperson Training 2023. This training is crafted to provide you with the skills and knowledge required to become a proficient handyperson. From electrical work to carpentry you will get lessons on a variety of topics in this course. Moreover, the course will equip you with the skills for drilling, tilling, welding and more. You will be able to take on different construction projects as well. We are also concerned about your safety. Hence, a whole lesson is dedicated to teaching you how to maintain safety and safety while you are one the job. Course Preview Learning Outcomes Get introduced to the basic tools and equipment required for a handyperson Learn the skills for basic electrical work and appliance repair Explore the world of carpentry Grasp the key skills for drilling, tiling and welding Build the ability to work on construction projects Know how to maintain health and safety while working Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Plumbing Construction work Electrical work Painting Carpenter Who Should Take This Handyperson Training ? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Handyperson Training Certification you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Handyperson Training 2023 will equip you with effective skills and abilities and help you explore career paths such as Handyperson Plumber Electrician Construction Workers Module 1: Introduction To Handyperson Introduction to Handyperson 00:24:00 Module 2: Basic Tools And Equipment Basic Tools and Equipment 00:22:00 Module 3: Electrical Work Electrical Work 00:23:00 Module 4: Plumbing Skills Plumbing Skills 00:20:00 Module 5: Appliances Appliances 00:18:00 Module 6: General Carpentry General Carpentry 00:26:00 Module 7: Basic Maintenance Skills Basic Maintenance Skills 00:14:00 Module 8: Walls And Floors Walls and Floors 00:19:00 Module 9: Painting And Decorating Painting and Decorating 00:17:00 Module 10: Drilling, Tiling And Welding Drilling, Tiling and Welding 00:22:00 Module 11: Construction Projects Construction Projects 00:15:00 Module 12: Health And Safety At Work Health and Safety at Work 00:27:00 Module 13: Starting Own Business For Handyperson Handyperson Services and Setting Up Business 00:27:00 Assignment Assignment - Handyperson/Handyman 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Everybody has an upset stomach from time to time, sometimes you have gas, and at different circumstances, you feel squeamish or sick. There might be times when you can't go to the toilet for a considerable length of time, constipated as can be, yet there are different days when diarrhoea strikes and you can't quit going! With the greater part of non-life threatening medical conditions, there are two ways that you can manage IBS; Option one is to visit your specialist and get an endorsed pharmaceutical medication and take it. The second option is to do things the natural way, managing your condition utilising just treatment techniques and substances that in numerous illustrations have been utilised for a huge number of years. In this course, we will highlight a few solutions that your specialist is probably going to endorse for IBS and the likely adverse outcomes of utilising them. The principle centre of this course is solidly settled on giving all of you the information you would ever require about managing IBS 100% naturally. By the end of this course, students will have the courage to at least try to handle irritable bowel syndrome naturally before turning to chemical-based pharmaceutical medications since managing the issue naturally is essentially a better way of doing so. Who is the course for? This course is open to anyone. Individuals who suffer from irritable bowel syndrome. Individuals who believe in natural healing and want to do things the natural way. Geriatrics mainly. People working in healthcare such as nurses to help them improve their professional development. For those who have experience of IBS and are interested in alternative treatments. Health or allied professionals with an interest in irritable bowel syndrome. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Bowel Syndrome Healing Diploma is a useful qualification to possess, and would be beneficial for the following professionals: Nutritional Therapists. Nutrition and Lifestyle Coaches Health & Wellness Coaches. Dietician. Counsellors. Health practitioners. Mentors. Psychologist. Therapists. Bowel Syndrome Healing Diploma Introduction 00:15:00 What is Irritable Bowel Syndrome? 01:00:00 What are the most common symptoms? 01:00:00 How does Western medicine treat irritable bowel syndrome? 00:30:00 Approaching irritable bowel syndrome a bit more than holistically 00:30:00 Controlling irritable bowel syndrome through diet 01:00:00 Stress management is critical 01:00:00 What does traditional Chinese medicine tell us about IBS? 01:00:00 Supplements and herbs for IBS 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Bowel Syndrome Healing Diploma 00:20:00 Final Exam Final Exam- Bowel Syndrome Healing Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you someone who manages a team or a department? Do you notice that your colleagues need some encouragement and you need to know how? Or are you an expert in guiding or mentoring anyone to become positive in life? Or have you heard about appreciative inquiry and want to apply it to your profession? Then this course will surely be able to help you learn the basics and important lessons on appreciative inquiry to be able to utilize it! Description: Learning about appreciative inquiry will help you look the best in people and how you will be able to utilize it for work and everyday life. In this course, you will be able to know the definition of appreciative inquiry then learn how to think in positive terms and avoid pessimism. You will also learn how to encourage others to do so. Moreover, you will learn to recognize positive attributes in people and how to create positive imagery. By learning the necessary skills you will also be able to manage and guide employees in a positive environment to succeed in their career and life in general. Who is the course for? Leaders or mentors and guide who want to know about appreciative inquiry and learn how to guide people in becoming positive with their career and outlook on their lives. People who have an interest in knowing about the appreciative inquiry. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Appreciative Inquiry course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Human Development Specialist Human Resource Manager Life Coach or Mentor Technical Supervisor. Level 3 Diploma in Appreciative Inquiry Module One - Getting Started 01:00:00 Module Two - Introducing Appreciative Inquiry 01:00:00 Module Three - Changing the Way You Think 00:30:00 Module Four - Four D Model 01:00:00 Module Five - Four I Model 01:00:00 Module Six - Appreciative Inquiry Interview Style 01:00:00 Module Seven - Anticipatory Reality 01:00:00 Module Eight - The Power of Positive Imagery 01:00:00 Module Nine - Influencing Change Through Appreciative Inquiry 01:00:00 Module Ten - Coaching and Managing With Appreciative Inquiry 01:00:00 Module Eleven - Creating a Positive Core 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Level 3 Diploma in Appreciative Inquiry- Activities 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Appreciative Inquiry 00:20:00 Final Exam Final Exam- Level 3 Diploma in Appreciative Inquiry 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Are you starting a new business? Or are you someone who is passionate about creating a business but you do not know where to start? Are you also wondering if you can really become successful as a businessmen? Then this diploma course is for you as you will be able to take in the skills and knowledge required in starting a business. Description: So you have decided that you want to create your own business. However, you require a bit of assistance to start creating one. The good news is that this course will surely help you in that. This course will definitely equip you with the right skills and information required for you to start your dream business. It is, of course, challenging to start a business, yet it doesn't need to be excessively troublesome either. All you truly need is the correct counsel to help you make sense of where to begin. That is the reason this course has been designed to give you appropriate guidance. This will be your excellent guide for starting your own business. For the greater part of the numerous that have really had the prospect of beginning their own particular business, the majority of them don't. There are a considerable number of reasons why individuals don't take their goals of maintaining a business past thinking alone. It might be the fear that is stopping especially the solace of having a consistent paycheck. It takes a considerable measure of initiative for anybody to have the strength to begin their own business. It can be challenging especially at the beginning but at the end of the day, you will realise that it is fulfilling especially when you take this course that will guide you throughout your journey. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become successful in creating business brand People who have an interest in Business Making and how to become successful Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business Startup Diploma Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Top Executives And Many More! Business Startup Diploma Introduction 00:30:00 Is It Right for Me? 00:30:00 Why Should I Start My Own Business? 00:30:00 The Business Plan 00:30:00 What Kind of Business Do I Want? 01:00:00 What Type of Business Should I Start? 01:00:00 Know Your Market 01:00:00 Know Your Strengths 02:00:00 Know Your Competition 01:00:00 Registrations Permits and Licensing 00:30:00 Choosing the Right Location 00:15:00 Marketing 01:00:00 Summary 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you wonder how to best use Google+ to enhance your marketing? Do you want to create google plus profile with high number of followers? Do you want to attract customers in the fastest time possible? Do you want to learn the strategies that all very successful 'plussers' know? If yes, you'll benefit from this google plus marketing course Description: Google+ is not a social network for senseless feline pictures or video jokes (despite the fact that you can share those, in the event that you like).Google+ is mostly for marketers, industry specialists and entrepreneurs of any sort. As it were, that makes it practically as professionally oriented as LinkedIn. In any case, Google+ is frequently underrated as a traffic era tool and just a couple of clients truly know how to utilize it to make create engagement and a loyal following. On the off chance that you are one of the individuals who are as yet uncertain about the 'hidden power' of Google+, this course is just tailored for you. By the end of this course, the students will be able to set up their profile, connect with other leaders & businesses in their industry, obtain 1000 targeted followers and give their business an almost immediate boost using Google+. Who is the course for? Anyone who has basic knowledge of computers and want to start a small business Anyone who wants to learn how to grow their Google Plus page. Anyone looking to grow their business and expand their network on Google plus Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Google Plus Marketing course is a useful qualification to possess, and would be beneficial for the following careers: Integrating products in Google Merchant Google Account Developer Google plus freelance google marketing. Diploma in Google Plus Marketing Introduction to Google +/+1 01:00:00 How to Sign Up for a Google Account 01:00:00 Google Plus Profile for Marketing 02:00:00 Google Buzz 01:00:00 Using Circles for Marketing 02:00:00 Google Streams of Information 01:00:00 Realtime Chat 00:15:00 Google Plus Hangouts 01:00:00 Google Sparks 00:30:00 Google Plus Button and Google Plus Statistics 01:00:00 Google Plus Realtime Search 00:30:00 Use Google Chrome Extensions With Google Plus 00:30:00 Tips on Getting More Google +1 Recommendations 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Diploma in Google Plus Marketing 00:20:00 Final Exam Final Exam- Diploma in Google Plus Marketing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00