7679 Courses

Embarking on a journey into the captivating realm of Child Psychology opens doors to understanding the intricate workings of young minds and hearts. This multidimensional discipline delves deep into the nuances of childhood development, blending theoretical frameworks with real-world applications. Aspiring minds seeking to unravel the mysteries of human behaviour find solace and purpose in pursuing a Child Psychology degree, a gateway to unlocking profound insights into the complexities of nurturing and guiding young souls towards holistic growth. Masters in Child Psychology courses offer a rich tapestry of knowledge, weaving together diverse threads of learning encompassing theoretical paradigms and practical applications. Delving into cognitive and emotional development, environmental influences, and familial dynamics, students traverse a landscape of discovery. These courses nurture a profound understanding of the factors shaping childhood experiences, equipping learners with the tools to foster positive outcomes in childcare settings and beyond. Mastering Child Psychology is not merely an academic pursuit but a transformative odyssey. As students immerse themselves in the intricacies of childhood development, they emerge with a profound sense of purpose and capability. Armed with a wealth of knowledge and insight, graduates confidently step into child care, ready to make meaningful contributions to the well-being and flourishing of the next generation. Learning Outcomes: Gain a comprehensive understanding of the theoretical foundations of Child Psychology. Analyse and apply insights into cognitive and emotional development in practical settings. Evaluate the impact of environmental and socio-cultural factors on childhood experiences. Develop skills in assessing familial and schooling influences on child development. Cultivate the ability to design and implement effective strategies for nurturing positive outcomes in child care contexts. Why buy this Child Psychology Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Child Psychology Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Child Psychology Course for? Individuals passionate about understanding and positively influencing child development. Aspiring psychologists aiming to specialise in working with children. Educators seeking to enhance their understanding of students' behavioural patterns. Social workers dedicated to supporting the well-being of children and families. Parents and caregivers interested in gaining deeper insights into child psychology. Prerequisites This Child Psychology Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Psychology Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Child Psychologist: £30,000 - £45,000 Per Annum Educational Psychologist: £40,000 - £55,000 Per Annum Clinical Psychologist (specialising in children): £35,000 - £50,000 Per Annum Child Development Specialist: £25,000 - £40,000 Per Annum Family Support Worker: £20,000 - £30,000 Per Annum Childcare Centre Manager: £25,000 - £35,000 Per Annum   Course Curriculum Introduction Introduction Child Psychology Promo 00:02:00 About your tutor 00:02:00 About the course 00:02:00 Child Psychology - Applied What is 'Child Psychology'? 00:09:00 The Role of Child Psychologist 00:07:00 Where do Child Psychologists Work 00:07:00 Child Psychology - Theoretical Approach Why do we need to learn theories? 00:08:00 Developmental Theories: What we are born with 00:10:00 Development Environment 00:10:00 Environmental & Socio-Cultural Factors in Development 'Attachment' factor in newborns 00:08:00 Socio-Cultural Factors in Child's Development 00:08:00 Family & Schooling Factors in Development The Role of Parenting in Child's Development 00:11:00 Relationship Breakdown in the Family 00:07:00 Schooling Environment 00:08:00 Counselling Young Children 00:08:00 Cognitive and Emotional Development Language & Cognitive Development 00:07:00 Emotions & Feelings 00:06:00 Socialising with others 00:04:00 Thank You and Good Bye! 00:02:00

Adult learners are a diverse group with different backgrounds and unique requirements. As an educator, understanding how adults learn is crucial in crafting educational experiences that truly resonate with them. This Mastering Adult Learning: A Comprehensive Guide for Educators course empowers you with the necessary knowledge and capabilities to provide effective teaching for adults. The course equips you with the tools to meet the different needs of adult learners and deliver learning experiences that are impactful and meaningful.   Get an in-depth understanding of the adult learner, familiarise yourself with fundamental learning theories, and master the principle of andragogy with Modules 01 to 03. Sharpen your educational strategies with our comprehensive approach. Modules 04 to 09 walk you through the various aspects of teaching adults, including planning educational programs, designing engaging learning experiences, and facilitating adult learning effectively. These modules help shape your knowledge and proficiency to make your educational sessions dynamic and impactful.   Keeping pace with the digital era, our course also ensures you are well-versed with the latest advancements in adult learning. Module 10 introduces you to the concept of adult learning in the digital age, while Module 11 explores current innovations and issues. The final module provides a detailed look into the provision of adult education and lifelong learning in the United Kingdom, making this course relevant and insightful for educators globally.    Embark on this journey with us and elevate your skills to become an expert in adult learning. Enrol in the course today! Learning Outcome: Upon completion of the Mastering Adult Learning course, you should be able to:   Grasp the core principles of adult learning and teaching methodologies. Understand and apply various learning theories in educational contexts. Implement andragogy for effective adult education. Master strategies for planning and designing adult educational programs. Hone skills for facilitating learning experiences tailored for adults. Adapt to the digital landscape of adult education. Gain insight into the adult education system and lifelong learning in the UK. Who is this course for: This Mastering Adult Learning course is ideal for:   Current educators aiming to specialise in adult learning. Aspiring teachers looking to gain a foothold in adult education. HR professionals seeking to enhance workplace training programs. Adult learners desiring a deeper understanding of their learning process. EdTech enthusiasts interested in the advancements in adult digital learning. Career Path: Our Mastering Adult Learning course will prepare you for a range of careers, including:   Adult Learning Tutor: £25,000 - £35,000 per year. Lifelong Learning Coordinator: £30,000 - £40,000 per year. Corporate Trainer: £35,000 - £50,000 per year. E-Learning Designer: £40,000 - £55,000 per year. Adult Education Program Director: £45,000 - £60,000 per year. Higher Education Lecturer (Adult Learning): £50,000 - £70,000 per year. Certification After studying the course materials of the Mastering Adult Learning: A Comprehensive Guide for Educators course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options.    A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99.   Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Adult Learning: A Comprehensive Guide for Educators course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Course Curriculum Module 01: Introduction to Adult Learner and Adult Learning Introduction to Adult Learner and Adult Learning 00:12:00 Module 02: Understanding Learning Theories Understanding Learning Theories 00:10:00 Module 03: Andragogy: A Theory of Adult Learning Andragogy: A Theory of Adult Learning 00:10:00 Module 04: Approaches to Adult Learning Approaches to Adult Learning 00:21:00 Module 05: Teaching Adults Teaching Adults 00:18:00 Module 06: Adult Learning Process and Practice Adult Learning Process and Practice 00:15:00 Module 07: Planning Programs for Adults Planning Programs for Adults 00:12:00 Module 08: Designing Learning Experiences Designing Learning Experiences 00:12:00 Module 09: Facilitating Adult Learning Facilitating Adult Learning 00:10:00 Module 10: Adult Learning in the Digital Age Adult Learning in the Digital Age 00:10:00 Module 11: Innovation and Issues in Adult Learning Innovation and Issues in Adult Learning 00:15:00 Module 12: The Provision of Adult Education and Lifelong Learning in the United Kingdom The Provision of Adult Education and Lifelong Learning in the United Kingdom 00:07:00

Venture into the dynamic world of youth work with our 'Youth Work Diploma' course. This comprehensive curriculum delves into the many facets of youth support, from the foundational principles to the vital nuances of social care and mental well-being. Furthermore, it elucidates the significance of safeguarding, the nuances of internet safety, the essence of effective communication, and the legal parameters in youth work. Learning Outcomes Comprehend the foundational principles and ethos of youth work. Understand the interplay between youth work and social care. Gain insights into the significance of mental health in youth support. Grasp the importance of safeguarding and internet safety measures. Learn the legal frameworks and guidelines in youth support. Why buy this Youth Work Diploma course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Youth Work Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Youth Work Diploma for? Aspiring youth support workers wanting a comprehensive introduction. Educators aiming to enhance their understanding of youth-related concerns. Parents seeking a better understanding of internet safety and mental well-being for young ones. Social workers wishing to integrate youth-centric approaches. Counsellors and therapists aiming to work with young individuals. Prerequisites This Youth Work Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Youth Work Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Youth Support Worker: £20,000 - £26,000 School Counsellor: £23,000 - £30,000 Youth Safeguarding Officer: £22,000 - £28,000 Youth Community Organiser: £19,000 - £25,000 Youth Internet Safety Advisor: £21,000 - £27,000 Youth Legal Advocate: £24,000 - £31,000 Course Curriculum Section 01: Introduction to Youth Work Module 01: Introduction to Youth Work 00:13:00 Module 02: Who are the Youth Workers? 00:11:00 Module 03: Youth Worker Role and Methods 00:20:00 Section 02: Youth Work and Responsibilities Module 04: Social Worker Guidelines 00:21:00 Module 05: Role as a Caregiver 00:23:00 Module 06: Health and Safety Responsibilities 00:50:00 Section 03: Youth Work and Social Care Module 07: Introduction to Health and Social Care 00:15:00 Module 08: Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Module 09: Social Influences 00:21:00 Section 04: Youth Work and Mental Health Module 10: Introduction to Mental Health 00:18:00 Module 11: Youth Work in Mental Health 00:25:00 Module 12: Social Attitudes to Mental Illness 00:15:00 Section 05: Youth Work and Safeguarding Module 13: Child Safeguarding 00:12:00 Module 14: Safeguarding Vulnerable Adults 00:25:00 Module 15: Understanding Abuse and Neglect 00:14:00 Section 06: Youth Work and Internet Safety Module 16: The Concept of Privacy and Appropriate Online Content 00:15:00 Module 17: Safe Use of Social Media 00:17:00 Module 18: Mobile Device Safety 00:18:00 Section 07: Youth Work and Importance of Communication Module 19: Communication and its Relevance 00:47:00 Module 20: Understanding the Importance of Communication in Care 00:17:00 Module 21: Teamwork and Casework Process 00:36:00 Section 08: Youth Work and Legalities Module 22: Legal Responsibilities 00:17:00 Module 23: Principles and Policies in Social Care Work 00:20:00 Module 24: Mental Health Legislation and Services 00:28:00 Module 25: Safeguarding Legislations 00:17:00 Module 26: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:48:00 Module 27: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00

As a Gas Engineer, you can expect to earn a competitive salary, with an average UK wage of £40,000 per year that can rise significantly with experience. In addition to the high salary, you will also enjoy Job security, Flexible working hours and Opportunities for advancement. Our comprehensive Gas Engineer course is designed to equip you with the vital skills necessary for this high-growth industry. Explore our thorough curriculum, beginning with a fundamental introduction to gas engineering and progressing through crucial topics such as combustion, transmission systems, and ventilation. Master practical tasks like tightness testing and meter regulator checks, which will place you at the forefront of this booming industry. Our course has in-depth coverage of appliance pressures, gas rates, and emergency isolation controls, ensuring you're well-equipped to handle any gas-related situation. Stay ahead of the curve with our emphasis on safety and regulatory compliance. Our modules dive into essential aspects such as gas safety devices, emergency and evacuation procedures, and chimney standards inspection. Not only will you learn the theory behind gas warning labelling and gas appliance safety, but you'll also get experience through assignments that mirror real-world scenarios. Whether you're an aspiring professional or an experienced engineer looking to upskill, the Gas Engineer course will help you achieve your goal. Secure your place now and join the league of skilled gas engineers reshaping the world. Sign up for the course right now!   Learning Outcome: Upon completion of the Gas Engineer course, you should be able to: Understand fundamental principles of gas engineering and combustion. Gain proficiency in transmission systems, including pipes and flues. Learn vital ventilation techniques and tightness testing protocols. Master meter regulator checks and appliance pressures. Acquire skills for handling emergency isolation controls and valves. Familiarise with various gas safety devices, controls, and warning labelling. Learn emergency and evacuation procedures, ensuring gas safety.   Why buy this Gas Engineer course? Unlimited access to the course forever Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home   Who is this course for: This Gas Engineer course is ideal for: Aspiring individuals seeking a rewarding career in gas engineering. Professionals seeking to upgrade their skills in the gas industry. Individuals interested in understanding gas safety procedures. Homeowners wanting to learn about gas appliance safety. Technicians aspiring to enhance their understanding of gas systems.   Requirements This professionally designed Gas Engineer course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning!   Certification After studying the course materials of the Gas Engineer course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate.   Career Path: Our Gas Engineer course will help you to pursue a range of career paths, such as: Entry-level Gas Engineer: £24,000-£28,000 Experienced Gas Engineer: £32,000-£37,000 Senior Gas Engineer: £40,000-£45,000 Gas Supervisor/Team Leader: £48,000-£54,000 Gas Systems Manager: £57,000-£63,000 Director of Gas Operations: £70,000 and above       Course Curriculum Module 01: Introduction to Gas Engineering Introduction to Gas Engineering 00:23:00 Module 02: Combustion Combustion 00:29:00 Module 03: Transmission System: Pipes and Flues Transmission System: Pipes and Flues 00:36:00 Module 04: Ventilation Ventilation 00:27:00 Module 05: Tightness Testing Tightness Testing 00:41:00 Module 06: Meter Regulator Check Meter Regulator Check 00:28:00 Module 07: Appliance Pressures and Gas Rates Appliance Pressures and Gas Rates 00:26:00 Module 08: Emergency Isolation Controls and Valves Emergency Isolation Controls and Valves 01:15:00 Module 09: Gas Safety Devices and Controls Gas Safety Devices and Controls 00:41:00 Module 10: Gas Warning Labelling Gas Warning Labelling 00:34:00 Module 11: Emergency and Evacuation Procedures Emergency and Evacuation Procedures 00:33:00 Module 12: Chimney Standards, Inspection and Testing Chimney Standards, Inspection and Testing 00:38:00 Module 13: Gas Appliances and Safety Gas Appliances and Safety 01:00:00 Assignment Assignment - Gas Engineer 00:00:00

Embark on a journey to mastery in the transformative sphere of management with our course, 'Managing Change and Continual Improvement.' The immersive curriculum casts a spotlight on the intrinsic and dynamic methods essential for pioneering sustainable transformations within an organisation. Navigate through the turbulent seas of organisational change, where the only constant is the perpetual need for adaptation and elevation. This course encapsulates the essence of melding steadfast managerial practices with innovative continuous improvement (CI) initiatives, crafting a tapestry that guides leaders in maintaining both stability and evolutionary progression in their organisations. Delve deeper into the world where change is not only embraced but cultivated, and learn to identify the pivotal moments that signal the need for a CI initiative through the exploration of six key indicators. Through this voyage of learning, not only do you decipher the codes of transformation but also weave them into your managerial tapestry, ensuring that every stitch represents a stride towards perpetual enhancement and organisational growth. Moreover, by exploring various strategies, your leadership narrative will be embellished with the acumen to pinpoint opportunities, forge novel pathways, and thus, turn potential disruption into a chariot of organisational advancement. Learning Outcomes Gain proficiency in identifying and employing key indicators signaling the necessity for Continuous Improvement (CI) initiatives. Develop adeptness in implementing six distinct tools during the inception of a CI initiative. Cultivate the capability to manage both abrupt and gradual organisational transformations effectively. Demonstrate the aptitude to discern and evaluate miscellaneous considerations impacting change and CI. Acquire the skill to synthesize theoretical knowledge and applicable strategies for sustained organisational development. Why buy this Managing Change and Continual Improvement course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Managing Change and Continual Improvement there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Managing Change and Continual Improvement course for? Aspiring managers and leaders keen on mastering effective change management and CI techniques. Organisational consultants and strategists aiming to deepen their expertise in sustainable improvement methodologies. Business owners desiring to adeptly navigate their enterprises through change while ensuring continual growth. Quality assurance professionals focused on enhancing their capacity to implement consistent organisational betterment. Team leads and supervisors aiming to instil a culture of perpetual improvement within their workgroups. Prerequisites This Managing Change and Continual Improvement does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Change and Continual Improvement was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Change Manager: £40,000 - £70,000 Quality Assurance Manager: £35,000 - £55,000 Business Consultant: £40,000 - £80,000 Operational Excellence Manager: £45,000 - £75,000 Continuous Improvement Specialist: £30,000 - £60,000 Organisational Development Manager: £50,000 - £80,000 Course Curriculum Introduction Introduction 00:04:00 The Fundamentals Of Continuous Improvement What is Continuous Improvement (CI)? 00:04:00 Continuous Improvement vs. Business Improvement 00:02:00 Purpose of Continuous Improvement 00:03:00 Benefits of Continuous Improvement 00:01:00 Methodologies and approaches 00:03:00 The 6 Key Indicators A CI Initiative Is Required SLAs & KPIs 00:04:00 CSAT & ESAT 00:04:00 Employee turnover 00:03:00 Colleague data 00:04:00 Error & issue logs 00:04:00 Control metrics 00:05:00 The 6 Tools To Use When Launching A CI Initiative 6 tools - Introduction 00:01:00 PDCA 00:04:00 Kaizen Workshop 00:05:00 Audit 00:04:00 Gemba Walk 00:05:00 Training8 00:05:00 Process owner 00:04:00 Other Points To Consider Importance of the team 00:03:00 Importance of communication8 00:05:00 Importance of tools 00:04:00 Who conducts Continuous Improvement? 00:02:00 Lean & Six Sigma: An introduction 00:03:00 Case study 00:05:00 Close Out Close out 00:05:00 Assignment Assignment - Managing Change and Continual Improvement 00:00:00

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

A positive work culture is essential for any organisation that wants to be successful. It can help to attract and retain top talent, boost productivity, and improve customer satisfaction. But how do you create a positive work culture? That's where this Building a Positive Work Culture: Principles of Organisational Behaviour Management course comes in.   In this course, you will learn the principles of organisational behaviour management. We will teach you about the essentials of leadership, decision-making, power and politics in an organisational setting. Explore the importance of effective team management, conflict resolution and negotiation in promoting a harmonious workplace. Learn to use practical learning and performance management insights to drive productivity and job satisfaction. This course also addresses the vital aspect of managing organisational change, enabling you to lead your team smoothly through transitions.   Finally, learn about organisational culture and its impact on behaviour. The curriculum ends with an understanding of how you can leverage these principles to build a culture that promotes positivity and overall well-being. By the end of the course, you will know how to build and maintain a positive work culture. Enrol today, and embark on a path to transforming your work environment into a beacon of positivity and productivity! Learning Outcomes: Upon completion of the Building a Positive Work Culture course, you will be able to:   Understand the fundamental principles of Organisational Behaviour Management. Comprehend the influence of individual behaviour, personality, and values in organisations. Gain insights into managing workplace emotions, attitudes, and stress effectively. Learn the principles of employee motivation and effective communication. Acquire skills in leadership and performance management. Understand the dynamics of power, politics, and decision-making in organisations. Master techniques for managing conflict, negotiation, and organisational change. Grasp the impact of organisational culture on behaviour and performance. Who is this course for: This Building a Positive Work Culture course is ideal for:   Aspiring and existing managers seeking to enhance their leadership skills. HR professionals aiming to create a positive work environment. Team leaders and supervisors focused on boosting team performance. Professionals seeking a career change into organisational development roles. Business owners wanting to improve their company culture. Certification After studying the course materials of the Sourdough Cooking Essentials: Discover Artisan Cooking course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options.    A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99.   Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Sourdough Cooking Essentials: Discover Artisan Cooking course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path:  Completing this course paves the way for many exciting career opportunities. Participants can consider roles such as Organisational Development Manager, HR Manager, or Team Lead. Additionally, it opens doors to consultative roles, offering guidance to businesses on fostering a positive work culture. The skills acquired also equip learners for leadership positions across various sectors. Course Curriculum Module 01: Introduction to Organisational Behaviour Management Introduction to Organisational Behaviour Management 00:07:00 Module 02: Individual Behaviour, Personality and Values in Organisations Individual Behaviour, Personality and Values in Organisations 00:10:00 Module 03: Workplace Emotions, Attitudes and Stress Workplace Emotions, Attitudes and Stress 00:09:00 Module 04: Foundations of Employee Motivation Foundations of Employee Motivation 00:09:00 Module 05: Perception and Communication Perception and Communication 00:10:00 Module 06: Leadership Management in Organisations Leadership Management in Organisations 00:09:00 Module 07: Understanding Management Understanding Management 00:10:00 Module 08: Learning and Performance Management Learning and Performance Management 00:09:00 Module 09: Work Teams and Groups Management Work Teams and Groups Management 00:10:00 Module 10: Managing Power and Political Behaviour in Organisations Managing Power and Political Behaviour in Organisations 00:09:00 Module 11: Decision-making in Organisations Decision-making in Organisations 00:08:00 Module 12: Organisational Culture: The Impact on Organisational Behaviour Organisational Culture: The Impact on Organisational Behaviour 00:09:00 Module 13: Managing Conflict and Negotiation Managing Conflict and Negotiation 00:10:00 Module 14: Organisational Change Management Organisational Change Management 00:10:00

The 'JavaScript Foundations for Everyone' course is a comprehensive introduction to JavaScript programming designed for learners of all levels. Covering fundamental concepts and practical examples, this course equips participants with a solid foundation in JavaScript, including variables, data types, functions, scope, asynchronous programming, and error handling. With step-by-step demos and interactive modules, learners will gain the skills needed to confidently write, debug, and implement JavaScript code. Learning Outcomes: Understand the author's background and expertise in JavaScript. Explore the fundamentals of JavaScript and its role in web development. Analyze the strengths and weaknesses of JavaScript as a programming language. Write and execute JavaScript code using the Chrome browser console. Master JavaScript variables, data types, and their practical applications. Gain proficiency in JavaScript functions, scope, and hoisting. Implement asynchronous programming using timeouts, callbacks, and promises. Develop flow control and error handling mechanisms for robust code. Why buy this JavaScript Foundations for Everyone? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the JavaScript Foundations for Everyone there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This JavaScript Foundations for Everyone does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Beginners with no prior programming experience looking to learn JavaScript. Web developers seeking to enhance their JavaScript skills and understanding. Students and learners interested in web development and programming. Professionals aiming to add JavaScript proficiency to their skill set. Prerequisites This JavaScript Foundations for Everyone was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Front-End Web Developer - Median earning of £25,000 - £45,000 per year. JavaScript Developer - Potential earning of £30,000 - £60,000 per year. Full-Stack Web Developer - Median earning of £35,000 - £65,000 per year. Software Engineer - Potential earning of £40,000 - £80,000+ per year. Web Development Instructor - Median earning of £25,000 - £45,000 per year. Course Curriculum JavaScript Foundations for Everyone Module 01: About the Author 00:04:00 Module 02: Introduction to JavaScript 00:11:00 Module 03: Strengths and Weaknesses of JavaScript 00:15:00 Module 04: Writing JavaScript in Chrome 00:06:00 Module 05: JavaScript Variables 00:07:00 Module 06: Demo of JavaScript Variables 00:10:00 Module 07: Basic Types of JavaScript 00:07:00 Module 08: JavaScript Boolean 00:08:00 Module 09: JavaScript Strings 00:18:00 Module 10: JavaScript Numbers 00:16:00 Module 11: JavaScript Objects 00:13:00 Module 12: Demo of JavaScript Objects 00:07:00 Module 13: JavaScript Arrays 00:09:00 Module 14: Demo of JavaScript Arrays 00:26:00 Module 15: JavaScript Functions 00:06:00 Module 16: Demo of JavaScript Functions 00:08:00 Module 17: JavaScript Scope and Hoisting 00:10:00 Module 18: Demo of JavaScript Scope and Hoisting 00:07:00 Module 19: Currying Functions 00:03:00 Module 20: Demo of Currying Functions 00:07:00 Module 21: Timeouts and Callbacks 00:04:00 Module 22: Demo of Timeouts and Callbacks 00:08:00 Module 23: JavaScript Promises 00:05:00 Module 24: Demo of JavaScript Promises 00:07:00 Module 25: Demo of Javascript Async 00:04:00 Module 26: Flow Control 00:06:00 Module 27: Demo of Flow Control 00:07:00 Module 28: JavaScript For Loop 00:07:00 Module 29: Demo of JavaScript For Loop 00:04:00 Module 30: Demo of Switch Statements 00:05:00 Module 31: Error Handling 00:09:00 Module 32: Demo Project 01:11:00

The 'Linux Basics' course provides a comprehensive introduction to Linux operating systems and basic administration. It covers essential concepts and commands for beginners and advances to more complex administrative tasks, enabling learners to develop proficiency in working with Linux environments. Learning Outcomes: Understand the fundamentals of Linux operating systems and their importance in the tech industry. Navigate and work with Linux command-line interfaces, files, and directories. Perform basic Linux administration tasks such as user management, file permissions, and process management. Configure network settings and services in Linux environments. Learn advanced Linux administration skills, including system backups, package management, and troubleshooting. Implement security measures to protect Linux systems from unauthorized access. Explore advanced Linux concepts such as shell scripting and kernel management. Gain practical experience in setting up and managing Linux servers. Use Linux efficiently for personal and professional projects. Prepare for more specialized Linux certifications or advanced courses. Why buy this Linux Basics? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Linux Basics there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Linux Basics does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Linux Basics was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Linux Basics is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 1: Introduction Unit 1: Introduction 00:02:00 Unit 2: Course Overview 00:03:00 Section 2: Basic Linux Administration Unit 1: What is Linux 00:03:00 Unit 2: What is Virtual Box 00:02:00 Unit 3: Oracle Virtual Box Installation 00:04:00 Unit 4: Creating Virtual Machine 00:05:00 Unit 5: Linux Distributions 00:03:00 Unit 6: Linux CentOS7 Installation (Recommended) 00:25:00 Unit 7: Linux CentOS8 Installation (Optional) 00:25:00 Unit 8: Download and Install Putty 00:03:00 Unit 9: Connect Linux VM through Putty 00:05:00 Unit 10: Changing Password 00:05:00 Unit 11: Introduction to File System 00:05:00 Unit 12: File System Navigation Commands 00:10:00 Unit 13: Directory Listing Overview 00:03:00 Unit 14: Creating Files & Directories 00:09:00 Unit 15: Pipes 00:05:00 Unit 16: File & Directory Permissions 00:13:00 Unit 17: File Ownership Commands 00:12:00 Unit 18: Adding Text to Files 00:13:00 Unit 19: Help Commands 00:05:00 Section 3: Advance Linux Administration Unit 1: File Maintenance Commands 00:12:00 Unit 2: File Display Commands 00:08:00 Unit 3: Filters / Text Processing Commands 00:13:00 Unit 4: Finding System Information 00:05:00 Unit 5: Linux File Editor 00:15:00 Unit 6: User Account Management 00:15:00 Unit 7: Switch Users and Sudo Access 00:09:00 Unit 8: System Utility Commands 00:09:00 Unit 9: Processes and Schedules 00:20:00 Unit 10: OS Maintenance Commands 00:05:00 Unit 11: System Monitoring Commands 00:09:00 Unit 12: Shell Scripting 00:03:00 Unit 13: Basic Shell Scripts 00:13:00 Unit 14: History Command 00:05:00 Unit 15: Enabling Internet in Linux VM 00:03:00 Unit 16: Network Files and Commands 00:09:00 Unit 17: System Updates and Repositories 00:12:00 Assignment Assignment - Linux Basics 00:00:00

The 'Veterinary Assistant' course provides comprehensive knowledge of animal anatomy, physiology, and disease, essential for aspiring veterinary professionals. Participants will learn about various body systems, disease occurrence, and the basics of veterinary medicine, preparing them to provide valuable support in veterinary clinics, hospitals, and animal care settings.   Learning Outcomes: Understand the development and evolution of veterinary medicine. Name and classify animals based on taxonomy. Gain insights into cellular structures and functions. Study different tissue types, including connective, muscle, and nervous tissues. Explore the healing and repair processes of tissues. Learn about the cardiovascular, respiratory, digestive, urinary, and reproductive systems. Familiarize with the nervous system, senses, and endocrine system in animals. Develop an understanding of nutrients, metabolism, and their role in animal health.   Why buy this Veterinary Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Veterinary Assistant there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this course for? This Veterinary Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Individuals aspiring to become veterinary assistants or technicians. Animal lovers seeking to work in animal care and veterinary settings. Students interested in pursuing a career in veterinary medicine. Veterinary professionals looking to refresh their knowledge and skills.   Prerequisites This Veterinary Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path   Veterinary Assistant - Median salary of $28,000 - $36,000 per year. Veterinary Technician - Median salary of $34,000 - $47,000 per year. Animal Caretaker - Median salary of $24,000 - $31,000 per year. Laboratory Animal Caretaker - Median salary of $25,000 - $32,000 per year. Animal Shelter Assistant - Median salary of $23,000 - $30,000 per year. Course Curriculum Module 01 - The Development of Veterinary Medicine The Development of Veterinary Medicine Part 01 00:39:00 The Development of Veterinary Medicine Part 02 00:30:00 Module 02 - Naming And Classifying Animals Naming And Classifying Animals 00:15:00 Module 03 - The Cell The Cell 00:35:00 Module 04 - Tissues Tissues 00:57:00 Module 05 - Connective Tissue Connective Tissue 02:00:00 Module 06 - Muscle Tissue and Nervous Tissue Muscle Tissue and Nervous Tissue 00:13:00 Module 07 - Tissue Healing And Repair Tissue Healing And Repair 00:16:00 Module 08 - The Skin The Skin 00:24:00 Module 09 - Bone Bone 00:37:00 Module 10 - The Skeleton The Skeleton 00:32:00 Module 11 - Describing Disease Occurrence Describing Disease Occurrence 00:28:00 Module 12 - Cardiovascular System Cardiovascular System 01:04:00 Module 13 - Respiratory System and Lymphatic System Respiratory System and Lymphatic System 00:28:00 Module 14 - The Gut and Digestion The Gut and Digestion 00:45:00 Module 15 - Urinary System and Reproductive System Urinary System and Reproductive System 00:58:00 Module 16 - Nervous System, Senses and Endocrine System Nervous System, Senses and Endocrine System part 01 00:37:00 Nervous System, Senses and Endocrine System part 02 00:56:00 Nervous System, Senses and Endocrine System part 03 00:35:00 Module 17 - Nutrients Nutrients Part 01 00:58:00 Nutrients Part 02 00:30:00 Module 18 - Metabolism Metabolism Part 01 00:30:00 Metabolism Part 02 00:30:00