Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Human Resources and Marketing mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Human Resources and Marketing bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Human Resources and Marketing bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Human Resources and Marketing Bundle consists of the following premium courses: Course 01: HR Management Training Course 02: Marketing Course 03: Recruitment Consultant Diploma Course 04: Administrative Management Course 05: Virtual Interviewing for HR Course 06: Crisis Communication for HR Course 07: Employee Hiring and Termination Training Course 08: Supporting a Grieving Employee: A Manager's Guide Course 09: Certificate in HR Audit Course 10: Complete Guide to HR systems Course 11: Organizational Behaviour, HR and Leadership Course 12: Resourcing and Managing Talent Course Course 13: Online Meeting Management Course 14: Anti-Money Laundering (AML) and Financial Crime Course 15: UK Employment Law Course 16: Lead Generation and Attraction Marketing Training Course 17: Video Marketing Strategy Course 18: Digital Marketing - Growth Hacking Techniques - Online Course Course 19: Digital Marketing Course 20: Social Media Marketing Strategy Course 21: Instagram Marketing Course 22: Youtube Marketing Strategy Course 23: Content Creation and Content Marketing Certificate Course 24: Event Marketing Associate Course 25: Strategic Planning and Analysis for Marketing Course 26: TikTok Marketing Course 27: Email Marketing Course 28: Complete Internet Marketing Strategy Course 29: Webinar Marketing Funnel Course 30: Fundamentals of Email Marketing Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Human Resources and Marketing mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Human Resources and Marketing to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resources and Marketing bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Human Resources and Marketing bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Getting Started Would you like to achieve excellence in both academic and professional development? Then, the QUALIFI Level 7 Diploma in Education Management and Leadership is the ideal starting point for your career journey and will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. QUALIFI is the recognised UK Awarding Organisation (AO) regulated in England by the Qualifications and Examinations Regulation (OFQUAL) and the qualifications developed to fit the Regulated Qualifications Framework (RQF) assure employers, centres and learners of consistent, rigorous, quality standards and valid, valued learning. Key Benefits This qualification will bring you many vital benefits, such as; To understand and apply the principles of management strategy in an educational environment Review and apply the principles of educational leadership within the industry. To improve learners' employability learners' employability by allowing them to explore the relationship between management theories and their practical application in education. Analyse problem-solving techniques specific to education. Select, collate, review and analyse information from various sources. Work independently and as part of a team. Manage one's personal development and growth. Key Highlights • Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. • With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. • Learning and pathway materials and study guides developed by our QUALIFI-approved tutors will be available around the clock in our cutting-edge learning management system. • Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. • If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI Level 7 Diploma in Educational Management and Leadership practice can open any career pathways including, but not limited to: Dean of students; Est. Salary £62,457p.a Assistant Principal; Est. Salary £49,844p.a Department head; Est. Salary £46,307p.a Curriculum Leader-Est. Salary £38,729p.a About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Level 5 Qualifications. Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Leadership Qualities and Practice in Education Reference No : T/618/3135 Credit : 20 || TQT : 200 The unit will explore how team performance can be evaluated and optimised to realise strategic business and operational objectives. UNIT2- Contemporary Issues in Education: Theory, Policy and Practice Reference No : A/618/3136 Credit : 20 || TQT : 200 This unit provides learners with an understanding of the link between educational research, policy and practice. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Why Choose HR Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ****HR MANAGEMENT 9 COURSES BUNDLED INFO**** Main Course: HR Management Course *** 9 HR Management Bundle Additional Courses*** Course 01: Level 7 Business Management Course Course 02: Level 7 Diploma in Leadership & Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Minute Taking Course Course 07: Level 3 Business Administration Course 08: Communication Skills Course [ Note: Free PDF certificate will provide as soon as completing the HR Management course ] Course Curriculum *** HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Manual Handling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for this HR Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this HR Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included
Keeping up with the constant changes in our world is not just an option; it's a necessity. Our Evacuation Procedures Training course is your essential guide to keeping people safe in unexpected emergencies. You'll delve into crucial topics, from careful planning to precise response strategies, and emerge as a strong guardian of safety. Join us today because your expertise becomes the key when every second counts. Be the one who leads others to safety and ensures communities remain resilient in tough times. Your knowledge is the most powerful defence against uncertainty, securing a safer future for everyone. Enrol now and be the protector your community needs.
Level 6 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited
Description Retargeting or remarketing refers to any digital advertising campaign that targets ads for promoting products and services to the individuals who had thrashed out your site earlier. It's easy to assume that retargeting is easy to do, but don't be fooled. It is quite challenging to re-engage with your abandoning website visitors. In this Retargeting Training course, you will learn how to productively re-engage with your abdicating website visitors to capture them to come back to your site and converts window-shoppers into buyers. Get introduced to the simple steps to create retargeting campaigns with the right message and at the right time. Explaining how retargeting works is the core of this course and it also explains effective remarketing campaigns in Google AdWords, the tools used in retargeting and how 'follow-me' ads positively get served in the most effective way possible. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retargeting Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retargeting Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 01 Introduction FREE 00:02:00 Retargeting Overview 00:12:00 The Retargeting Companies 00:11:00 Social Media Retargeting 00:04:00 Make Sure You Qualify 00:08:00 User Intent and Engagement 00:08:00 Segmentation 00:09:00 Module : 02 Taking Your Traffic's Temperature 00:06:00 Banner Ad Sizes and Graphic Design 00:11:00 Frequency Caps 00:05:00 Google Retargeting 00:03:00 Perfect Audience Walkthrough 00:26:00 How Tracking Platforms Differ 00:05:00 Module : 03 What Is Success Hacking 00:02:00 Success Hacking The Landing Pages 00:08:00 Success Hacking The Offer 00:02:00 Success Hacking Ad Copy 00:10:00 Success Hacking Traffic Source 00:01:00 The Success Formula 00:04:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
Course Overview: Recent statistics highlight the critical importance of proficiency in Manual Handling, Work At Height & Working in Confined Spaces. With workplace accidents on the rise, it's evident that comprehensive training in these areas is essential. According to recent data from the Health and Safety Executive, incidents related to manual handling, working at height, and confined spaces have increased by 15% over the past year. In light of this, our Manual Handling, Work At Height & Working in Confined Spaces bundle offers a holistic approach to tackle these challenges head-on, providing learners with a comprehensive skill set to enhance workplace safety and efficiency. This comprehensive Manual Handling, Work At Height & Working in Confined Spaces QLS Endorsed Diploma bundle encompasses an array of courses designed to equip individuals with the necessary knowledge and expertise to navigate hazardous environments safely. Through a blend of theoretical insights and practical applications, learners will delve into the intricacies of Manual Handling, Work At Height & Working in Confined Spaces, gaining a profound understanding of risk assessment, hazard mitigation, and regulatory compliance. With a focus on personal development and career advancement, participants will also enhance their communication, decision-making, and networking skills, empowering them to excel in their professional endeavors. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in Working in Confined Spaces at QLS Level 3 Course 02: Certificate in Work At Height Training at QLS Level 3 Course 03: Certificate in Manual Handling at QLS Level 35 CPD QS Accredited Courses: Course 04: RIDDOR Training Course 05: LOLER Training Course 06: Noise and Hearing Protection Training Course 07: DSEAR Training Course 08: COSHH - Control of Substances Hazardous to Health Course 09: Spill Management Training Course 10: Level 2 Health and Safety in the Workplace Course 11: Oxygen First Aid Training - Online Course Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Manual Handling, Work At Height & Working in Confined Spaces QLS Endorsed Diploma. Learning Outcomes: Acquire comprehensive knowledge and understanding of Manual Handling, Work At Height & Working in Confined Spaces. Develop proficiency in risk assessment, hazard identification, and mitigation strategies by Manual Handling, Work At Height & Working in Confined Spaces course. Gain insights into regulatory requirements and compliance standards governing workplace safety. Enhance personal development skills, including communication, critical thinking, and decision-making. Master the art of effective networking for personal and professional growth. Cultivate confidence and proficiency in public speaking and presentations. This comprehensive Manual Handling, Work At Height & Working in Confined Spaces bundle dives deep into the intricacies of workplace safety, offering participants a thorough understanding of the risks associated with manual handling, working at height, and confined spaces. Through a series of meticulously crafted modules, learners will explore the fundamental principles underpinning each area, from the mechanics of lifting and carrying to the intricacies of fall prevention and rescue procedures. Emphasis is placed on developing practical skills in risk assessment and hazard management, empowering individuals to identify potential dangers and implement effective control measures to mitigate risks proactively. Moreover, participants will gain invaluable insights into regulatory frameworks and industry best practices governing workplace safety. From familiarising themselves with the latest legislative requirements to understanding the importance of compliance audits and safety inspections, learners will emerge equipped with the knowledge and expertise necessary to uphold the highest standards of safety and wellbeing in any professional setting. By blending theoretical concepts with real-world applications, this Manual Handling, Work At Height & Working in Confined Spaces course ensures that graduates are well-prepared to navigate the complexities of hazardous environments with confidence and competence. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Manual Handling, Work At Height & Working in Confined Spaces course is ideal for: Professionals working in industries prone to manual handling, working at height, and confined space hazards. Health and safety officers seeking to enhance their expertise in risk management and regulatory compliance. Individuals aspiring to pursue careers in occupational health and safety through Manual Handling, Work At Height & Working in Confined Spaces cource. Employers looking to upskill their workforce and improve workplace safety standards. Students studying relevant disciplines interested in broadening their knowledge base. Anyone keen on advancing their personal development and career prospects. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Manual Handling, Work At Height & Working in Confined Spaces courses, you will be able to: Health and Safety Manager Risk Assessment Officer Compliance Specialist Occupational Health Advisor Safety Consultant Site Supervisor Emergency Response Coordinator Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included
Overview This comprehensive course on Virtual Training Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Virtual Training Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Virtual Training Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Virtual Training Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 31 lectures • 07:24:00 total length •Craig Czarnecki - 1 Virtual Intro: 00:33:00 •Virtual Training Masterclass - Workbook: 00:00:00 •Craig Czarnecki - 2-1 Virtual Open Well - Give Your Intro: 00:21:00 •Craig Czarnecki - 2-2 Virtual Open Well - Find Out About The Trainees: 00:17:00 •Craig Czarnecki - 2-3 Virtual Open Well - Set Boundaries and Expectations: 00:13:00 •Craig Czarnecki - 2-4 Virtual Open Well - Send Them to Break: 00:24:00 •Craig Czarnecki - 2-5 Virtual Open Well - Send Them to Break and Bring them Back From Break: 00:24:00 •Craig Czarnecki - 3-1 Teach an Engaging Lesson - Use Hot Seat Drivers: 00:37:00 •Craig Czarnecki - 3-2 Teach an Engaging Lesson - Use Targeted Directionals: 00:09:00 •Craig Czarnecki - 3-3 Virtual Teach an Engaging Lesson - Ask Questions: 00:36:00 •Craig Czarnecki - 3-4 Virtual Teach an Engaging Lesson - Paraphrase Trainee Responses: 00:07:00 •Craig Czarnecki - 3-5 Virtual Teach an Engaging Lesson - Agree and See if Youre Right: 00:06:00 •Craig Czarnecki - 3-6 Virtual Teach an Engaging Lesson - Use Effective Tone: 00:29:00 •Craig Czarnecki - Virtual Promo: 00:05:00 •Craig Czarnecki - 4-1 Virtual Ensure They Got It - Determine Who's Attentive: 00:08:00 •Craig Czarnecki - 4-2 Virtual Ensure They Got It - Ensure They are Following Along: 00:09:00 •Craig Czarnecki - 4-3 Virtual Ensure They Got It - Ensure They Are Remembering: 00:12:00 •Craig Czarnecki - 4-4 Virtual Ensure They Are Understanding - Ensure They Are Understanding: 00:19:00 •Craig Czarnecki - 5 Virtual Maintain Credibility and Rapport: 00:25:00 •Craig Czarnecki - 6 - 1 Facilitate an Activity - Introduce the Activity: 00:05:00 •Craig Czarnecki - 6-2 Facilitate an activity - do follow along checks: 00:11:00 •Craig Czarnecki - 6-3 Virtual Facilitate An Activity - Give Activity Benchmark Checks: 00:06:00 •Craig Czarnecki - 6-4 Virtual Facilitate an Activity - Do an oral review: 00:04:00 •Craig Czarnecki - 7 Virtual Handle Questions: 00:22:00 •Craig Czarnecki - 8-1 Virtual Manage Technical Issues - Enlist a Producer: 00:03:00 •Craig Czarnecki - 8-2 Virtual Manage Technical Issues - Enlist an IT Helper: 00:04:00 •Craig Czarnecki - 8-3 Virtual Enlist a Helper Remotely: 00:05:00 •Craig Czarnecki - 9-1 Virtual Prepare Thoroughly - Update Lesson Plan Scripts: 00:08:00 •Craig Czarnecki - 9-2 Virtual Prepare Thoroughly - Practice Your Scripts, the environment and your trainees: 00:13:00 •Craig Czarnecki - 10 Virtual Close Well: 00:08:00 •Craig Czarnecki - 11 Virtual - Oral Review: 00:21:00
Customer Service Training Course is Now The Most Demanding Course to Advance Your Career! Customer Service Course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Personal Finance. Our course starts with the basics of Customer Service training and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Key Points You'll Learn: Customer service to create Super-fans who will buy more and recommend your business to their friends. Create a customer experience that delights clients and makes them feel like they're getting a great product. Earn more money from repeat customers and referrals. Turn even angry clients into loyal, long-term clients with amazing customer service. Engage your customers better. Give customers an experience that makes them love your service. So, stand out in the job market by completing the course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Customer Service training course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Curriculum Summary: Importance of Customer Service Customer Service Assistant Providing 'Concierge' Level Of Service The 5 Tenets Of Total Quality Management How To Boost Customer service Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money - Through Customer Retention Dealing With Difficult Customers Method of Assessment MCQ Based Passing Marks 60% Instant Assessment and Feedback Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Customer Service. Customer Service Trainer: £25,000 to £40,000 per year Customer Experience Specialist: £22,000 to £38,000 per year Training and Development Coordinator: £22,000 to £35,000 per year Customer Success Manager: £28,000 to £45,000 per year Call Center Training Supervisor: £28,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each