2169 Courses

[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques.  You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Elevate your golf cart experience with our comprehensive course on safety, operation, and maintenance. Learn essential skills for secure passenger communication, risk management, and emergency procedures. Join us to enhance your knowledge and contribute to a safer and more enjoyable golf cart environment.

Transform your passion for fitness into a fulfilling career with our Fitness Instructor Course: Beyond Workout Routines - Inspiring Change. Gain expertise in anatomy, exercise programming, nutrition, and coaching skills. Elevate your professional practice with business skills, and delve into exercise physiology. Become a well-rounded fitness professional ready to inspire positive change. Enroll now for a transformative journey in holistic wellness and advanced fitness management.

Elevate your expertise with our Conference Event Masterclass – your definitive guide to planning and executing flawless events. Dive into essential topics like pre-event planning, programme design, marketing strategies, onsite management, and more. Gain insights into sustainability, international conferences, and the future of hybrid and virtual events. Master sponsorship and fundraising strategies. Ideal for aspiring event managers and seasoned professionals. Unlock the keys to success in conference event management with our comprehensive masterclass.

The aim of the "Interaction of Media, Society and Strategic Communication" course is to provide students with an understanding of the complex and dynamic relationship between media, society, and strategic communication. After the successful completion of the course, you will be able to: Understand Strategic Communication by exploring the development of the Advertising Industry. Explore the User Dependency on Media Institutions. Explore the concept of Media Convergence. Understand Mass media and Popular Culture. Understand the Role of Social Values in Communication and The Effect on our Lives - Media Transformation Including Cultivation Theory, Functionalism, Agenda Setting, Uses and Gratifications Theory, and Social Learning. Understand Media Literacy. Understand Advertising in Contemporary Culture. Analyze the Future of Advertising. Analyze the Business of Public Relations The course covers the ways in which media and communication shape public opinion, attitudes, and behavior, and how organizations and institutions can use communication strategies to influence these outcomes. Students will learn about the role of media in shaping social and cultural norms, promoting social change, and influencing political processes, as well as the ethical and legal issues associated with strategic communication. The course will also explore the impact of new media technologies and platforms on the relationship between media, society, and strategic communication, and the ways in which organizations can use these tools to reach and engage with audiences. The course covers the ways in which media and communication shape public opinion, attitudes, and behavior, and how organizations and institutions can use communication strategies to influence these outcomes. Students will learn about the role of media in shaping social and cultural norms, promoting social change, and influencing political processes, as well as the ethical and legal issues associated with strategic communication. The course will also explore the impact of new media technologies and platforms on the relationship between media, society, and strategic communication, and the ways in which organizations can use these tools to reach and engage with audiences. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Interaction of Media Society and Strategic Communication Self-paced pre-recorded learning content on this topic. Interaction of Media Society and Strategic Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.               The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Public Relations Specialists Marketing Professionals Advertising Executives Communications Managers Social Media Strategists Government Affairs Specialists Nonprofit Communications Directors Media Relations Managers Brand Managers Corporate Communications Directors.   Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Unlock the potential of your role as a teacher's aide with our comprehensive course in Supporting Teaching and Learning. Gain expertise in education foundations, effective student engagement, and creating inclusive classroom environments. Elevate your career with professional development opportunities and a hands-on capstone project. Join us for a transformative learning journey and become a key contributor to the educational experience.

Unlock the art of conflict resolution with our 'Mediation Basics: Techniques for Conflict Resolution' course. Master essential mediation skills, navigate ethical considerations, and explore diverse mediation scenarios. Gain the expertise to facilitate open dialogue, manage conflicts, and contribute to positive resolutions. Enroll now to become a proficient mediator in various contexts.

Explore effective strategies for Behavior Management in the Classroom with our comprehensive course. Build a positive learning environment, establish strong teacher-student relationships, and enhance student engagement. Learn collaborative approaches with parents and guardians, and develop long-term behavior improvement plans. Elevate your teaching skills and create a thriving classroom culture with our expert-led program.

Explore our comprehensive Chaperone Training for Child Safety course, addressing crucial topics such as intimate examination, sexual misconduct prevention, legal responsibilities, and infection control. Equip yourself with essential skills and knowledge to ensure the well-being of children in diverse settings. Join us in fostering a secure environment through responsible and empathetic chaperoning. Enroll now for a rewarding journey in enhancing child safety and professional development.

Transform your passion for fitness into a fulfilling career with our Gym Instructor Course. Master the fundamentals of training, anatomy, equipment usage, and client assessment. Gain expertise in cardiovascular workouts, safety, injury prevention, and nutrition. Enroll now to embark on a rewarding journey towards becoming a certified gym instructor and making a positive impact on others' health and well-being.