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Overview Dive into the realm of digital communication mastery with the Certificate in Email Marketing at QLS Level 3. Unleashing the power of the inbox, this course opens doors to the nuances of crafting compelling messages that resonate with your audience. From cultivating an entrepreneur's mindset in Module 02 to unraveling the intricacies of Email Automation in Module 04, each segment is a strategic step towards becoming a proficient email marketer. With a keen focus on theoretical insights, this course elevates your understanding of creating impactful email lists, mastering email copywriting, and ensuring optimal email deliverability. Unlock the secrets of effective communication through email, blending creativity with strategy for maximum engagement. This program serves as a gateway for aspiring email marketers, equipping them with the knowledge essential for navigating the digital landscape. Learning Outcomes: Grasp the fundamentals of email marketing and its pivotal role in digital communication. Cultivate an entrepreneur's mindset, understanding the nuances of starting and growing an email list. Develop skills in creating and managing email lists with precision and relevance. Master the art of email automation, streamlining processes for efficient and targeted communication. Hone the craft of email copywriting, creating persuasive and compelling messages. Gain insights into email deliverability strategies, ensuring your messages reach their intended recipients seamlessly. Description In this comprehensive email marketing course, you'll embark on a journey through the core modules, beginning with an introduction that sets the stage for the entrepreneurial mindset masterclass. Learn the intricacies of growing and managing email lists, delve into the world of email automation, and refine your communication skills through email copywriting. Navigate the complexities of email deliverability, ensuring your messages cut through the digital noise. Throughout the program, theoretical insights guide your learning, offering a robust foundation for understanding the dynamics of successful email marketing. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled 'Certificate in Email Marketing at QLS Level 3', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in Marketing. £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who Is This Course For? Individuals aspiring to excel in digital communication through email marketing. Marketing enthusiasts keen on mastering the art of email copywriting. Entrepreneurs aiming to leverage email as a strategic tool for business growth. Professionals seeking to enhance their skills in email list creation and management. Requirements The Complete Email Marketing Course course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Complete Email Marketing Course, without any fuss. Career Path Email Marketing Specialist Digital Communication Strategist Content Marketing Coordinator Entrepreneurial Email Consultant Marketing Campaign Manager Customer Relationship Manager Marketing Analyst Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Module 01: Introduction Email Marketing Masterclass How to Start and Grow an Email List Preview 00:05:00 Module 02: Entrepreneur Mindset Masterclass How to Start and Grow an Email List The Concepts of Email Marketing 00:04:00 Using Capture Pages and Funnels for Leads 00:04:00 Creating Email Lists 00:03:00 Email Copywriting 00:04:00 Email Deliverability 00:04:00 Email Automation 00:04:00 Module 03: Creating Email Lists What makes an email list valuable? 00:05:00 What Is A Double Opt-In Email List And Why Is It Important? 00:03:00 How eBooks Help Generate Leads and Fill Sales Pipelines 00:03:00 How to Generate more Leads with your Video Marketing 00:03:00 Easy Ideas For Lead-Generating Content Marketing to Build Your Lists 00:05:00 Module 04: Email Automation What is Email Automation & How Can Your Business Use it? 00:06:00 What is an Email Marketing Autoresponder? 00:04:00 Awesome Email Marketing Campaigns & How to Run Your Own 00:05:00 Simple (But Powerful) Automated Email Sequences For Service Businesses 00:04:00 Using Tags to Gaining Useful Insights From Email Segmentation 00:04:00 Module 05: Email Copywriting Email Copy-writing Tips to Write Engaging Content Subscribers Want to Read 00:03:00 Ways To Make People Actually Read Your Emails 00:07:00 Ways to Make Your Emails More Engaging 00:06:00 Psychological Triggers to Turn Email Marketing Prospects into Loyal Customers 00:04:00 Tips for Writing Email Marketing Copy that Converts 00:04:00 Module 06: Email Deliverability 7 Best Practices for Email Deliverability 00:06:00 How to Improve Your Email Deliverability (Step-by-Step) 00:04:00 Blueprints for Email Copywriting 00:05:00 7 Ways to Improve Your Email Deliverability 00:04:00 How to Test Your Email Deliverability? A Step-by-Step Guide 00:04:00 Assignment Assignment - Certificate in Email Marketing at QLS Level 3 00:00:00 Order Your QLS Certificate Order Your QLS Certificate 00:00:00

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Overview By enroling in Operations and Warehouse Management with Transport Management, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic. The Operations and Warehouse Management with Transport Management course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Operations and Warehouse Management with Transport Management course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Operations and Warehouse Management with Transport Management Program. So enrol in our Operations and Warehouse Management with Transport Management course right away if you're keen to envision yourself in a rewarding career. Description Enroling in this Operations and Warehouse Management with Transport Management course can improve your Operations and Warehouse Management with Transport Management perspective, regardless of your skill levels in the Operations and Warehouse Management with Transport Management topics you want to master. If you're already a Operations and Warehouse Management with Transport Management expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Operations and Warehouse Management with Transport Management insights that will help you make the most of your time. This Operations and Warehouse Management with Transport Management course will act as a guide for you if you've ever wished to excel at Operations and Warehouse Management with Transport Management. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Will I Receive A Certificate Of Completion? Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? This Operations and Warehouse Management with Transport Management course is a great place to start if you're looking to start a new career in Operations and Warehouse Management with Transport Management field. This training is for anyone interested in gaining in-demand Operations and Warehouse Management with Transport Management proficiency to help launch a career or their business aptitude.  Requirements The Operations and Warehouse Management with Transport Management course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Operations and Warehouse Management with Transport Management, without any fuss. Career Path This Operations and Warehouse Management with Transport Management training will assist you develop your Operations and Warehouse Management with Transport Management ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Operations and Warehouse Management with Transport Management professional story and personalise your path to a new career. Furthermore, developing this Operations and Warehouse Management with Transport Management skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Operations Management Module 01 Designing Your Organisational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimising Phase 01:00:00 Module 03 What is the Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:17:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality FREE 00:18:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 Next steps 00:01:00 The 6 Six Sigma Challenges 00:06:00 Warehouse Management Fundamentals of Warehouse Management 00:30:00 Warehousing: Function, Benefits and Types of Warehousing 00:30:00 Core Functions Of A Warehouse Management System 00:15:00 Challenges Of Warehouse Management 00:30:00 Technology In The Warehouse 00:45:00 Supply Chain Management Concepts 00:30:00 Warehouse Management Technologies to Adopt 00:15:00 Processes In Warehousing 00:30:00 Managing Warehouse Inventory 00:15:00 Organize the Storage of Inventory in a Warehouse 00:15:00 Inventory Management Techniques 00:30:00 Inventory Control Flow of Processing 01:00:00 Logistics and Supply Chain In A Warehouse 00:30:00 Inventory Classification In The Warehouse 00:15:00 The Role Of Human Resource management In A Warehouse 00:30:00 Warehouse Safety 00:30:00 Warehouse Cost Management 00:15:00 Improve Warehouse Efficiency and Reduce Costs 00:15:00 Transport Management An Introduction to Successful Transport Management 01:00:00 The UK's Travel Infrastructure - Road and Rail 00:45:00 Road Freight and Transport Management 01:15:00 Passenger Road Transport and its Management 01:15:00 Rail and Transport Management 00:30:00 Transport Management for Ports and Inland Waters 00:30:00 Transport Management for Airlines 00:30:00 Trends, Challenges and Best Practice in Transport Management 00:15:00 Transport Management and Health and Safety 00:30:00 Mock Exam Mock Exam - Operations and Warehouse Management with Transport Management 00:30:00 Final Exam Final Exam - Operations and Warehouse Management with Transport Management 00:30:00 Order Your Certificate Order Your Certificate 00:00:00

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Introduction 00:06:00 Lead Generation Marketing 00:04:00 Lead Generation Process 00:04:00 Managing Your Lead Generation Process 00:03:00 Why Is Lead Generation Important 00:04:00 Difference Between Inbound and Outbound Lead Generation 00:04:00 What is Attraction Marketing 00:03:00 5 Tips To Run a Successful Attraction Marketing Campaign 00:05:00 5 Strategies For Strong Attraction Marketing 00:03:00 The Benefits And Advantages Of Attraction Marketing 00:03:00 Tools To Use For Attraction Marketing 00:05:00 Attraction Marketing Tips - 4 Ways I Use Attraction Marketing 00:04:00 Strategies for Lead Generation 00:03:00 Create a Value-Packed Newsletter 00:03:00 Host an Event 00:04:00 Use a Live Chat on Your Website 00:04:00 Optimize your Website to Promote Your Lead Magnet 00:04:00 Target Top-of-Funnel Keywords 00:04:00 Using Customer Relation Management(CRM) for Relationship Building 00:04:00 5 Ways CRM Systems Improve Customer Experience 00:04:00 Why Building Customer Relationships is So Important 00:04:00 10 Ways to Build Long Standing Customer Relationships 00:04:00 How Customer Relationships Can Improve Your Business Brand 00:04:00 8 Tips to Build Customer Relationships With Social Media 00:04:00 Using Social Media for Lead Generation 00:04:00 How to Get More Leads on Social Media 00:04:00 Social Media Lead Generation Tips 00:05:00 How to Use Social Media for Lead Generation 00:03:00 How to Generate B2B Leads With Social Media Ads 00:04:00 3 Foolproof Ways to Generate Leads with Social Media 00:06:00 Using Pay per Click(PPC) for Lead Generation 00:05:00 How to Generate Quality Leads From Your PPC Campaigns 00:03:00 Who PPC Lead Generation Works For 00:03:00 Using PPC for Lead Generation Offers a few Notable Benefits 00:04:00 21 PPC Lead Generation Tools for More High-Quality Leads 00:03:00 How to Plan your Google Ads Budget 00:05:00 Review 00:05:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Business Management course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Business Management course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Business Management Bundle includes: Course 01: Business Management Course 02: Business Compliance Officer Course 03: Education for Business Managers and Administrators To become successful in your Business Management profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Business Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this Business Management course are available online for you to learn at your own pace and fast-track your career with ease. Learning Outcomes: By the end of the Business Management course, learners will be able to: Learn the role and skills needed to be an HR or be a member of the human resource team Supervise others and make improvements in their work Make plans and set goals, learn effective time management and how to organise themselves Develop efficient teamwork in the workplace and know the process of facilitation Structure their meeting to make them more productive and meet the agendas Improve their communication skills and know how to use body language to their advantage Solve problems of all kind with maintaining workplace professionalism Cope well with change, risk, conflict, crisis and stress Know the business etiquette and understand business ethics Master the craft of negotiation Maintain health and safety at work by knowing the fundamentals of first aid. Key Features of the Business Management Course : CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Lifetime Access Free Retake Exam *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Business Management Course Curriculum Course 01: Business Management Module 01 Accounting Concepts and Standards Module 02: Balance Sheet Module 03 Income statement Module 04 Financial statements Module 05 Cash Flow Statements Module 06 Understanding Profit and Loss Statement Module 07 Financial Budgeting and Planning Module 08 Introduction to Finance Module 09 Essential Skill for Financial Advisor Module 10 Financial Planning Module 11 Financial Risk Management and Assessment Module 12 Investment Planning Module 13 Business Processes Module 14 Ratio Analysis Module 15 Planning & Forecasting Operations Module 16 Ten Common Statistical Mistakes Module 17 Needs Assessment Module 18 Business Analysis Planning Module 19 Strategy Analysis Module 20 Stakeholder Analysis Module 21 Business Development and Succession Planning Module 22 Process Management Module 23 Supply Chain Management Module 24 Procurement & Purchasing Management Module 25 Project Management Module 26 Business Analysis Planning and Monitoring Module 27 Strategic Analysis and Product Scope Module 28 Quality Management Module 29 Negotiation Techniques Module 30 Communication Skills Module 31 Skills of an Effective Administrator Module 32 What is Marketing? Module 33 Common Marketing Types (I) Module 34 Common Marketing Types (II) Module 35 Business Etiquette Module 36 Introduction to Strategic Management Business Module 37 Corporate Governance Module 38 Industry Analysis Module 39 Strategy Formulation Module 40 Strategy Implementation Module 41 Building a Brand Module 42 Generating Success from the Customer Relationship Module 43 Understanding Business Law Module 44 Contract & Business Law Module 45 Consumer Law and Protection Module 46 Introduction to Human Resources Module 47 Business Proposal Writing Module 48 The Market System and the Circular Flow Model Module 49 Supply, Demand and Prices Module 50 Market Structure: Perfect Competition vs Monopoly Course 02: Business Compliance Officer Module 1 Introduction to Compliance Module 2 Compliance Management System Module 3 Basic Elements of Effective Compliance Module 4 Compliance Audit Module 5 Compliance and Ethics Module 6 Introduction to Risk and Basic Risk Types Module 7 Further Risk Types Module 8 Introduction to Risk Management Module 9 Risk Management Process Module 10 Risk Assessment and Risk Treatment Module 11 Types of Risk Management Course 03: - Education for Business Managers and Administrators Module 1 Introduction to Office Administration Module 2 Business Process Management Module 3 Improving Management and Leadership Performance Module 4 Business Etiquette Module 5 Business Writing Skills Module 6 Business Telephone Skills Module 7 Organisational Skills Module 8 Communication Skills Module 9 Negotiation Techniques Module 10 Talent Management Module 11 Motivating Employees Module 12 Managing Conflict Module 13 Risk Management Accreditation All of our courses, including this Business Management course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Business Management course, you will immediately be sent a digital certificate. Also, you can have your printed Business Management certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Business Management course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Our flexible learning platform allows you to access the course from: any device any time anywhere any type of internet connection Career path Business Development Manager - £30-60k/year Human Resources Manager - £35-70k/year Operations Manager - £35-70k/year Project Manager - £35-65k/year Management Consultant - £40-100k/year Executive Director - £60-150k/year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Our Level 2 Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Business Management Course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Level 2 Business Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Level 2 Business Management Bundle Course Course 01: Level 7 Diploma in Facilities Management Course Course 02: Level 5 Negotiation Skills Course Course 03: Level 4 Copywriting Course 04: Level 3 Business Administration Course 05: Minute Taking Course Course 06: Anger Management Course 07: Communication Skills Course ***Other Benefits of this Bundle Course Free 8 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Business Management Course] ***Level 2 Business Management Course*** Detailed course curriculum of Level 2 Business Management Course Module 01: An Overview of Business Management Understanding Business Management Understanding the Basics of Business Management Understanding the Features of Management Understanding the Aspects of Management Understanding Different Levels of Management Understanding the Functions of Management Understanding the General Principles of Management Module 02: Fundamental Concepts of Human Resource Management Understanding Human Resource Management Identify the Key Factors influencing Human Resources Understanding the Process of Recruiting and Interviewing Understanding the Process of Orientation and Onboarding How to Follow up with New Employees Maintaining Workplace Health and Safety Understanding Workplace Bullying, Harassment and Violence The Process of Disciplining Employees The Process of Dismissal Module 03: Fundamental Concepts of Customers Relationship Management Understanding Who are the Customers The Ways of Establishing Your Attitude The Ways of Identifying and Addressing Customer Needs Understanding In-person Customer Services The Ways of Giving Customer Services Over the Phone The Ways of Providing Electronic Customer Services Module 04: Fundamental Concepts of Performance Management Understanding Performance Management and How it Works Describe the Three-phase Process The Ways of Goal setting The Ways of Establishing a Performance Goal Describe 360-degree Feedbacks vs Traditional Performance Review What is Competency Assessment? Understanding Kolb's Learning Cycle The Ways of Creating a Performance Plan Module 05: Fundamental Concepts of Risk Management The Process of Identifying Hazards and Risks Understanding Everyone's Responsibility Understanding the General Office Safety and Reporting Understanding Business Impact Analysis Understanding Disaster Recovery Plan Describe the Summary of Risk Assessment ---------------- Assessment Method After completing each module of the Level 2 Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Business Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Level 2 Business Management Course The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Level 2 Business Management Course There are no specific requirements for this Level 2 Business Management Course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Imagine being able to handle every customer's needs and complaints with ease, ensuring they leave with a smile on their face. As a business owner or an employee, excellent customer service is crucial in retaining customers and establishing a positive reputation for your brand. The Customer Service Training course will equip you with the necessary skills to provide exceptional customer service and handle customer complaints effectively. This course covers everything from customer relationship management to problem-solving over the phone, ensuring you can handle any customer service situation. You will learn how to communicate effectively with customers, identify and resolve their complaints, and build long-lasting relationships. By enrolling in this course, you will be equipped with the tools and techniques to deliver exceptional customer service. Enrol in the Customer Service Training course today and take the first step towards becoming a customer service expert. Significance of Customer Service Training in the Workplace: Customer service training is a crucial element for businesses in the UK, as it directly impacts customer satisfaction, brand reputation, and revenue generation. By investing in customer service training, companies can enhance their employees' skills and abilities, leading to improved customer experiences and increased loyalty. Customer Retention and Profit Growth: Increasing customer retention rates by just 5% can result in a 25% to 95% increase in profits (Bain & Company). Purchasing Decisions: 61% of UK consumers have stopped doing business with a brand due to poor customer service (Microsoft). Positive Word-of-Mouth: 77% of satisfied UK customers share their positive experiences, generating increased revenue through referrals (Institute of Customer Service). Cost of Acquiring New Customers: Acquiring a new customer can cost five times more than retaining an existing one (Invesp). Competitive Advantage: Companies with higher customer satisfaction ratings tend to outperform their competitors in revenue and market share (UK Customer Satisfaction Index). In conclusion, customer service training is vital for businesses in the UK workplace, as it directly contributes to customer satisfaction, loyalty, and revenue generation. By investing in customer service training, companies can improve their employees' skills, enhance customer experiences, and ultimately achieve long-term business success. Key Benefits: Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) 14 Days Unconditional Money Back Guarantee Customer Service Course Curriculum Module 01: Introduction to Customer Service Module 02: Characteristics of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate with Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service At the end of the course, learners will be able to: Understand the importance of customer service Demonstrate good customer service skills Manage customer relationships effectively Communicate professionally with customers Handle customer complaints efficiently Solve customer problems over the phone Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Customer Service Training course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? For people seeking employment in the following fields: Sales Representatives Customer Service Retail Assistants Telemarketers Counter Service Receptionists Requirements This Customer Service Training course is open to all, with no formal entry requirements. Career path Popular jobs in this industry: Customer service assistant (£17,000 to £25,000) Customer services manager (£21,000 to £50,000) Retail Assistants (£13,000 to £26,000) Telemarketers (Variable) Front Desk Receptionists (£15,000 to £22,000)

If you want to get out of the 9 to 5 rat race and enter the more satisfying and rewarding world of Business, then this Strategic Business Management - CPD Accredited course is perfect for you. The business world is cutthroat and scary, but it's effortless to succeed if you have the proper knowledge and skills. This course is ideally suited to give you deep insights into the world of Strategic Business Management - CPD Accredited whilst also preparing you for success. You get 10 amazing lessons on Strategic Business Management - CPD Accredited in this course, and you can study them as much as you want because you get access to the course materials around the clock. Alongside the lessons, you also get a certificate for free after passing the course for all your career advancement needs. With tutor support, a money-back guarantee and CPD certification, there's no better course out there for you to learn about Strategic Business Management - CPD Accredited. Enrol now and we'll see you in class. P.S. - there's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Strategic Business Management - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Strategic Business Management - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Why Choose The CPD Certification Service Accredited Course? With 25 years of experience in the Continuous Professional Development sector, CPD Certification Service (CPD UK) is the leading CPD accreditation organisation in the UK, working across all industry sectors. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements. Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Strategic Business Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Strategic Business Management - CPD Accredited training.

Good management is the pillar of a company's success. Whether it's a project or a team, without proper management, it'll inevitably fail. Ask any business owner, and they'll tell you just how difficult it is to find trustworthy and skilled management for a business. But if you're a professional, this is good news for you because businesses are willing to pay good money for people who are good at management. This Restaurant Management - CPD Accredited course is expertly made to make you highly skilled at Restaurant Management - CPD Accredited, thus opening the doors to many opportunities and high-salary jobs for you. We understand that your schedule is busy, and you won't necessarily be able to make extra time for a course all the time; this is why our course is flexible and allows you to study at your own speed. Rather than changing your schedule to do a course, the course itself becomes available to you at all times so that you don't have to worry about deadlines and whatnot. To aid you in your career progression, the course also comes with certification, and to get your very own certificate, you just have to study the course and pass the test at the end; you won't have to pay extra or anything like that for your certificate. The entire course is highly intuitive, and the lessons are detailed and meticulously crafted to make each lesson as easily digestible as possible. For a deeper look at what the course specifically covers, have a look at the Description section below; there's a full curriculum breakdown given there. Furthermore, just to ensure that you are getting what you are paying for and there's no room for disappointment, you get a full 100% money-back guarantee, so there's nothing to worry about. You can enrol in the course with complete confidence. Course Curriculum: Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Restaurant Layout Management and Legal Requirements Module 04: Menu Planning Module 05: Drinks Management Module 06: Purchasing, Receiving, Inventory, and Storage Module 07: Financing Your Business Module 08: Finding, Recruiting, and Training Employees Module 09: Running a Safe and Clean Restaurant Module 10: Handling Service Using Technology Module 11: Teamwork and Daily Routine of a Restaurant Module 12: Customer Relations and Marketing Policy Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Restaurant Management - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Why Choose The CPD Certification Service Accredited Course? With 25 years of experience in the Continuous Professional Development sector, CPD Certification Service (CPD UK) is the leading CPD accreditation organisation in the UK, working across all industry sectors. Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Restaurant Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Restaurant Management - CPD Accredited training.

If you want to get out of the 9 to 5 rat race and enter the more satisfying and rewarding world of Business, then this Business Management - CPD Accredited course is perfect for you. The business world is cutthroat and scary, but it's effortless to succeed if you have the proper knowledge and skills. This course is ideally suited to give you deep insights into the world of Business Management - CPD Accredited whilst also preparing you for success. You get 50 amazing lessons on Business Management - CPD Accredited in this course, and you can study them as much as you want because you get access to the course materials around the clock. Alongside the lessons, you also get a certificate for free after passing the course for all your career advancement needs. With tutor support, a money-back guarantee and CPD certification, there's no better course out there for you to learn about Business Management - CPD Accredited. Enrol now and we'll see you in class. P.S. - there's a full curriculum breakdown given in the description section below. Check it out if you want more information about the course and the topics it covers. Course Curriculum: Module 01: Accounting Concepts and Standards Module 02: Balance Sheet Module 03: Income statement Module 04: Financial statements Module 05: Cash Flow Statements Module 06: Understanding Profit and Loss Statement Module 07: Financial Budgeting and Planning Module 08: Introduction to Finance Module 09: Essential Skill for Financial Advisor Module 10: Financial Planning Module 11: Financial Risk Management and Assessment Module 12: Investment Planning Module 13: Business Processes Module 14: Ratio Analysis Module 15: Planning & Forecasting Operations Module 16: Ten Common Statistical Mistakes Module 17: Needs Assessment Module 18: Business Analysis Planning Module 19: Strategy Analysis Module 20: Stakeholder Analysis Module 21: Business Development and Succession Planning Module 22: Process Management Module 23: Supply Chain Management Module 24: Procurement & Purchasing Management Module 25: Project Management Module 26: Business Analysis Planning and Monitoring Module 27: Strategic Analysis and Product Scope Module 28: Quality Management Module 29: Negotiation Techniques Module 30: Communication Skills Module 31: Skills of an Effective Administrator Module 32: What is Marketing? Module 33: Common Marketing Types (I) Module 34: Common Marketing Types (II) Module 35: Business Etiquette Module 36: Introduction to Strategic Management Business Module 37: Corporate Governance Module 38: Industry Analysis Module 39: Strategy Formulation Module 40: Strategy Implementation Module 41: Building a Brand Module 42: Generating Success from the Customer Relationship Module 43: Understanding Business Law Module 44: Contract & Business Law Module 45: Consumer Law and Protection Module 46: Introduction to Human Resources Module 47: Business Proposal Writing Module 48: The Market System and the Circular Flow Model Module 49: Supply, Demand and Prices Module 50: Market Structure: Perfect Competition vs Monopoly Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Business Management - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Business Management - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Why Choose The CPD Certification Service Accredited Course? With 25 years of experience in the Continuous Professional Development sector, CPD Certification Service (CPD UK) is the leading CPD accreditation organisation in the UK, working across all industry sectors. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements. Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist. CPD 25 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Business Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Management - CPD Accredited training.