9780 Courses

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Life Coach Skills: Coping, Critical Thinking, Communication & Anger Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Goals & Resources 00:07:00 Beginning Concepts 00:13:00 Reprogramming Your Mind 00:09:00 Escaping Your 'Story' 00:06:00 Boosting Your Personal Power! 00:07:00 The Power Of Modeling & Language 00:07:00 The Power Of Choice 00:03:00 Critical Thinking Skills 00:09:00 The Power Of Habit 00:05:00 The Twin Powers Of Attitude & Acceptance 00:09:00 Some Keys To Happiness 00:18:00 MORE Coping Skills! 00:16:00 Improving Communication 00:12:00 Anger Management Skills 00:12:00 BONUS VIDEOS - MORE TIPS & TOOLS! BONUS VIDEO - More Coping Skills - Part 01 00:23:00 BONUS VIDEO - More Coping Skills - Part 02 00:11:00 BONUS VIDEO - More Coping Skills - Part 03 00:22:00 Assignment Assignment - Life Coach Skills: Coping-Critical Thinking-Communication & Anger Management 00:00:00

Are you ready to embark on a journey to excel in customer service and communication? Welcome to our 'Call Centre Training: Excelling in Customer Service and Communication' course, where we unravel the secrets to becoming a top-notch call centre agent. In today's competitive world, customer service excellence is paramount, and this course is your gateway to mastering it. Our comprehensive curriculum covers every aspect of call centre operations, from understanding the fundamentals to developing the skills required for effective communication. Whether you're new to the industry or seeking to enhance your existing knowledge, this course will equip you with the tools needed to thrive. From telephone etiquettes to handling difficult customers and staying updated on industry trends, our program ensures you are well-prepared for success in the dynamic world of call centres. Learning Outcomes Gain an in-depth understanding of call centre operations. Identify and embody the essential traits of a successful call centre agent. Master telephone etiquettes to create outstanding customer experiences. Hone your communication skills for effective customer interactions. Acquire expertise in scripting and negotiation techniques. Why buy this Call Centre Training: Excelling in Customer Service and Communication? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Call Centre Training: Excelling in Customer Service and Communication there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Call Centre Training: Excelling in Customer Service and Communication course for? Aspiring call centre professionals looking to kickstart their career. Customer service enthusiasts seeking to excel in call centre roles. Existing call centre agents aiming to enhance their skills. Managers and supervisors overseeing call centre teams. Anyone passionate about delivering exceptional customer experiences. Prerequisites This Call Centre Training: Excelling in Customer Service and Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Call Centre Training: Excelling in Customer Service and Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Call Centre Agent: £18,000 - £25,000 per annum Customer Service Representative: £18,000 - £30,000 per annum Call Centre Supervisor: £25,000 - £40,000 per annum Customer Experience Manager: £30,000 - £50,000 per annum Operations Manager (Call Centre): £40,000 - £60,000 per annum Call Centre Director: £60,000 - £100,000+ per annum Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:14:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:13:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:15:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:10:00 Module 05: Communication Skills Communication Skills 00:13:00 Module 06: Scripts and Negotiation Techniques Scripts and Negotiation Techniques 00:12:00 Module 07: Managing Difficult Customers Managing Difficult Customers 00:09:00 Module 08: Call Centre Metrics and Benchmarking Call Centre Metrics and Benchmarking 00:16:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:14:00

Gain comprehensive knowledge and practical skills in asthma and anaphylaxis management with our evidence-based training course. Ideal for healthcare professionals, educators, and patient care providers. Optimise patient outcomes with effective emergency response protocols, prevention strategies, and patient education.

Clinical skills, HCAs, Nurses, Chronic disease

In this practical workshop session we will explore ways of including people who have been labelled as being on the autism spectrum. The session will be values based and practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to inclusion through the design of best practice. Online Course now available via Teachable Platform – Understanding Movement Differences Learn at your own pace… lots of text and video support Course Category Autism and Communication Inclusion Parents and Carers Behaviour and Relationships Description In this practical workshop session we will explore ways of including people who have been labelled as being on the autism spectrum. The session will be values based and practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to inclusion through the design of best practice. Family perspectives and experiences will also be explored. This is not a ‘medical model’ day on autism. Our motto for the day is ‘People do things for a Reason (and the reason isn’t autism).’ We make full use of first hand accounts of the experience of autism – the autobiographies – to deepen participants’ understanding of what it means to be labelled ‘autistic’ “We are all much more simply human than otherwise, be we happy and successful, contented and detached, miserable and disordered, or whatever.”HARRY STACK SULLIVAN Testimonials ‘Very respectful of people on the spectrum.’ ‘Really gave me an idea of how people feel.’ ‘Ways of reaching a person not a condition.’CLAIRE Learning Objectives Increased confidence regarding including autistic people Access to a wider range of practical strategies to impact on communication and behaviour issues Deeper understanding of core values surrounding inclusion New skills and processes to strengthen the inclusion of autistic people Who Is It For? Social Care workers Personal Assistants Early years and school based practitioners Heads and deputies Guidance staff Learning support teams SENCOs Primary and secondary teachers Parents Brothers and sisters Local authority support services Community workers and carers Course Content The course answers the questions : What is autism? How do we go about including autistic people? What does autism have to do with me? Key themes include: Movement differences Strategies for Facilitating Communication Supports and Accommodations for Sensory Sensitivities Developing Friendships and Peer Support School and Family Partnerships Learning to Listen Positive Behavioural Supports

Book our accredited Prevention and Management of Violence and Aggression (PMVA) in Healthcare course, meeting Restraint Reduction Network (RRN) training standards and BILD Act Certification. Equip yourself with essential skills to prevent and manage violence in healthcare settings effectively.

Internet of Things training course description A concise overview course covering The Internet of Things and the technologies involved. Particular emphasis is placed on the high level architecture of IoT and the benefits achievable. What will you learn Describe the structure of the IoT List the technologies involved in IoT. Explain how IoT works. Internet of Things training course details Who will benefit: Non-technical staff working with IoT. Prerequisites: None. Duration 1 day Internet of Things training course contents What is IoT The Internet, what is IoT? IoT and M2M, IoT technologies, IoT architecture. Wired and wireless communication. IoT applications; Smart houses, smart cities, smart cars, wearable, environment, other domain specific IoTs. IoT architecture Physical objects, virtual objects, cloud computing, data capture, communications. Big data. Components Hardware, sensors, actuators, chips, firmware, embedded systems. Open source platforms. Power options: Battery, solar, PoE. IoT communication RF, ZigBee, Bluetooth, Bluetooth LE, RFID, WiFi, 802.11ah, mobile technologies. Wired. Arduino (as an example) Microcontrollers, the platform, development, Arduino software, reading from sensors, I2C, SPI. Arduino and the Internet, HTTP, WiFi, GSM. The cloud and IoT: Pachube, nimbits, ThingSpeak Security in IoT Authentication, Encryption, secure booting, firewalls.

Enhance your suctioning skills with our tailored course for healthcare professionals. Learn safe and effective techniques for compromised airway clearance.

Project Leadership Skills - Français: On-Demand To be effective within an organization, project managers must have a wide variety of skills and abilities.These include: creating and executing a vision;motivate others;influence without authority;networking;communicate up, down and laterally;the negociation;stakeholder management;and manage conflicts. This workshop aims to develop the soft skills essential to leading a team and creating lasting business change.Participants will gain insight into social science and brain science to motivate and empower others.They will learn and experiment with various influencing strategies and tactics. Participants will also discover their personal communication preferences, strengths and blind spots and learn how to best communicate with others they find 'difficult'.They will learn better how to manage the human side of change and learn strategies for managing each step.In the process.Practical negotiation and conflict management activities reinforce theoretical learning, rooting it in real life and making it actionable. What You Will Learn At the end of this program, you will be able to: Explain the importance of a vision in driving motivation and engagement Apply a scientific approach to better motivate those around you Strategically maximize your personal and positional power for better project results Determine influence and network development strategies necessary for personal development Know how to respond to communication challenges related to different personality styles Make the link between the expectations of stakeholders and the success criteria of a project Assess key stakeholders across different dimensions of complexity Apply the four rules of principled negotiation to real-life conflict situations Recognize key aspects of a physiological response to conflict Make the right choice of tools and techniques to "demine" an emotional situation Maximize different strategies and tactics to manage ambiguity at work Manage vision and purpose / Motivate others Communication and alignment with the vision Link the present to the future The Importance of Purpose The art and science of motivation Network development and influence Positive policy and project success Types of power in an organization power and influence Network Development Best Practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder management / Negotiation Identification of stakeholders Stakeholder analysis The basics of negotiation reasoned negotiation Manage the conflict Conflict dynamics The Anatomy of Conflict Conflict management approaches and tools Dealing with Ambiguity Summary and Next Steps Review of key concepts Create your personal action plan