A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
EMDR networking and workshops EMDR CPD
Why do young people increasingly turn to self harm as a way of dealing with stress? And what can caring adults do to respond to this mystifying behaviour? This workshop will explore the many variables which lead to self harm while exploring methods of healing distress through curiosity and compassionate understanding Hosted by Dr Leslie Lund Leslie is an Adolescent Psychotherapist and Family Therapist with nearly 30 years of experience. As a senior therapist, she supervises other private practice therapists, school counsellors and administrators within schools, as well as other psychological professionals within the wider community. She has a special interest in the mental health of young people within educational environments and supports the development of Wellbeing programmes in schools. We would like to thank the Ashcombe school for allowing us to use their facilities to run our training and workshops.
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The Paralegal Mini Bundle is a strategic career jump-starter into the legal field. Whether you want to support solicitors, navigate British Law, understand Business Law, handle Documents Control, or get involved in Criminal Law—this bundle is built for one thing: employability. The legal sector doesn’t wait, and neither should you. Roles for Paralegal professionals are growing, and knowledge of British Law, Business Law, Documents Control, and Criminal Law makes your CV a direct hit for recruiters. Miss this and you might be watching job listings that could have had your name on them. Description If you're aiming to work in legal administration, case support, compliance, or documentation, the Paralegal Mini Bundle is your all-access pass. Start with Paralegal—one of the most frequently advertised support roles in the UK’s legal system. Whether in private practice or public sector, Paralegal support is in constant demand. British Law and Business Law give you the dual insight needed for both public justice systems and private enterprise. From contract interpretation to corporate compliance, these keywords belong on every job-seeker’s CV. Criminal Law opens paths to more specialised work, especially in firms or organisations handling court cases and investigations. And Documents Control? That’s the behind-the-scenes skill that keeps law firms organised, compliant, and accurate—hugely valued by employers. Together, Paralegal, British Law, Business Law, Documents Control, and Criminal Law form a powerful combo that makes you job-ready in multiple segments of the UK legal industry. FAQ Q: Can this bundle help me get a job in a law firm? A: Yes. Paralegal, British Law, and Documents Control are standard in legal job requirements. Q: Is this good for someone new to law? A: Absolutely. It’s designed for beginners and those changing careers. Q: Is Criminal Law too advanced? A: Not at all. It complements your foundation in Paralegal and British Law roles. Q: Will Documents Control really help in job applications? A: Yes. It shows you understand compliance and operational accuracy. Q: Why is Business Law included? A: Because many firms specialise in corporate law—it makes you more versatile. Q: Why get the bundle over individual courses? A: You save massively and get five high-employability keywords for a single low price.
Advanced Reflexology Course Overview The "Advanced Reflexology" course is designed for individuals who wish to deepen their understanding and mastery of reflexology techniques. It covers a wide range of specialised reflexology practices, focusing on addressing specific ailments and musculoskeletal pain. Learners will explore advanced treatment methods, enhancing their ability to target particular health issues effectively. This course also emphasises the integration of reflexology with other complementary therapies to improve patient care. By the end of the course, students will be equipped with the knowledge and skills to offer more focused and precise treatments, contributing positively to clients' health and wellbeing. Course Description In this comprehensive course, learners will study advanced reflexology techniques that cater to a wide array of health concerns. Topics include treating specific ailments such as digestive disorders, stress, and hormonal imbalances, as well as focusing on musculoskeletal issues like back and neck pain. The course also covers how reflexology can be integrated with other therapeutic approaches to enhance healing. Learners will gain in-depth knowledge of reflex points, pressure techniques, and reflexology for specific conditions, helping them to provide more tailored treatments. The learning experience is structured to provide a deep dive into each topic, enabling learners to refine their reflexology practices and offer expert care. Advanced Reflexology Curriculum Module 01: Introduction Module 02: Treating Specific Ailments Module 03: Treating Back, Neck, and Other Musculoskeletal Pain (See full curriculum) Who is this course for? Individuals seeking to enhance their skills in reflexology Professionals aiming to specialise in treating specific health conditions Beginners with an interest in complementary therapies Practitioners looking to expand their expertise in musculoskeletal treatments Career Path Reflexologist in private practice or health centres Complementary therapy practitioner Wellness consultant Holistic health practitioner
The Psychological Counseling Mini Bundle is your direct route into one of the most in-demand sectors of modern care and therapy. With a powerful combination of Psychology, Public Health, Counselling, Speech Therapy, and CBT, this bundle was designed to make you hireable—right now. Employers across mental health services, education, community care, and wellness centres are urgently seeking people who bring multiple layers of insight, communication, and therapeutic understanding. This isn’t just a course bundle—it’s your professional launchpad. Description Jobs involving Psychology, Public Health, Counselling, Speech Therapy, and CBT are multiplying across schools, clinics, corporate wellness departments, and rehabilitation settings. That’s because the demand for professionals who blend emotional intelligence, behavioural science, and clear communication is only growing. The Psychological Counseling Mini Bundle equips you with exactly that blend—helping you rise to the top of hiring lists. This isn’t about checking a box. It’s about being able to contribute meaningfully across environments—from mental health support services to public health initiatives. Psychology and CBT are essential for structured behavioural support. Counselling and Speech Therapy offer interpersonal tools that many roles demand. And Public Health connects the dots between personal wellness and community-wide impact. If you’re serious about helping people and being professionally valuable while doing it—this is your move. FAQ Q: What kind of roles can I pursue with this bundle? A: Careers involving Psychology, Public Health, Counselling, Speech Therapy, and CBT in clinics, charities, schools, and private practice. Q: Can I start this bundle with no background in therapy? A: Yes. The bundle is accessible and professionally framed around Counselling, CBT, Psychology, Public Health, and Speech Therapy. Q: Why is this better than doing one course at a time? A: You gain five highly complementary qualifications—Psychology, Counselling, CBT, Speech Therapy, and Public Health—in one efficient program. Q: Will this improve my CV? A: Dramatically. Employers regularly seek experience in Psychology, CBT, Public Health, Speech Therapy, and Counselling. Q: Is this suitable for entry-level mental health support roles? A: Absolutely. It’s designed with Counselling, Psychology, and CBT at the centre, which are core to most support services. Q: Is this a limited-time offer? A: Yes. The Psychological Counseling Mini Bundle is only available in this form for a short period—get in before it’s restructured.
Counselling and Psychotherapy Course Overview This Counselling and Psychotherapy course offers an in-depth exploration of the theories, practices, and approaches within the field of therapy. Learners will gain an understanding of different therapeutic models, including cognitive-behavioural therapy and psychodynamic therapy, and learn how to apply these approaches effectively. The course provides valuable insights into the psychology of human behaviour and offers practical tools for addressing a wide range of client needs. Upon completion, learners will have a well-rounded understanding of psychotherapy techniques, the therapist-client dynamic, and the ethics surrounding the profession. This course is designed to equip learners with the essential knowledge and skills to pursue a career in psychotherapy or to enhance their current practice in a supportive capacity. Course Description This comprehensive course covers key therapeutic frameworks and explores the role of the psychotherapist in various contexts. Topics include the different types of psychotherapy, the foundations of the therapeutic relationship, and the challenges and rewards of providing therapy in diverse settings. Learners will also explore internet-based therapy and its growing role in modern mental health care. Throughout the course, participants will deepen their understanding of client needs and how to tailor approaches to suit individual cases. By the end of the course, learners will have gained essential skills for understanding and supporting clients in a professional capacity, as well as an appreciation for the ethical responsibilities and reflective practices required in the field of psychotherapy. Counselling and Psychotherapy Curriculum Module 01: Introduction to the course Module 02: Understanding Psychotherapy Module 03: Starting Psychotherapy Practice Module 04: Your Potential Clients in Therapy Module 05: Different Types of Psychotherapy Module 06: Internet Based Therapy (See full curriculum) Who is this course for? Individuals seeking to pursue a career in counselling and psychotherapy. Professionals aiming to expand their therapeutic skills in the mental health sector. Beginners with an interest in understanding psychological support methods. Anyone seeking personal development through a deeper understanding of human behaviour. Career Path Psychotherapist Counsellor Mental Health Practitioner Online Therapy Specialist Private Practice Owner Employee Assistance Programme (EAP) Therapist Social Worker Clinical Psychologist
ASKACLINICALSUPERVISOR 24/7 membership plan is an excellent resource for counsellors looking for some extra support.
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