1893 Courses

Imagine mastering the intricate dance of getting the right product, at the right place, at the right time - while keeping costs low and efficiency high. That's the power of expertise in Supply Chain Management, Purchasing & Procurement. This advanced diploma equips you with the in-depth theoretical knowledge to orchestrate seamless movement of goods and services within an organization. Delve into the core principles that govern successful supply chains, from strategic planning to logistics management. Unravel the intricacies of procurement, mastering the art of selecting vendors, negotiating contracts, and ensuring top-quality deliveries. This comprehensive program equips you with a robust understanding of every stage, empowering you to optimize costs, minimize risks, and drive exceptional efficiency throughout the entire supply chain. Learning Outcomes Implement effective logistics strategies to optimize the flow of goods and services. Navigate the purchasing process, securing the best deals and ensuring quality control. Employ robust supplier relationship management strategies to foster long-term partnerships. Analyse and mitigate potential supply chain risks, ensuring smooth operations. Implement category management techniques for strategic sourcing and cost optimization. Utilize electronic procurement systems for streamlined purchasing processes. Why choose this Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 course for? Professionals seeking career advancement in supply chain management Individuals aiming for leadership roles in purchasing or procurement departments Business owners looking to optimize their supply chain for greater efficiency Recent graduates seeking a comprehensive foundation in supply chain management Anyone interested in a career in logistics, operations, or inventory control Those seeking a theoretical understanding of the global supply chain network Career path Supply Chain Manager: £35,000 to £70,000 per year Procurement Specialist: £30,000 to £60,000 per year Logistics Coordinator: £25,000 to £45,000 per year Purchasing Manager: £40,000 to £80,000 per year Operations Manager: £35,000 to £70,000 per year Inventory Control Manager: £30,000 to £60,000 per year Prerequisites This Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials of the Advance Diploma in Supply Chain Management, Purchasing & Procurement at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Fundamentals of Supply Chain Management Module 01: Fundamentals of Supply Chain Management 00:17:00 Module 02: Essentials Driving the Supply Chain Module 02: Essentials Driving the Supply Chain 00:09:00 Module 03: Fundamentals of Logistics Management Module 03: Fundamentals of Logistics Management 00:28:00 Module 04: Structuring Plans for Logistics Operations Module 04: Structuring Plans for Logistics Operations 00:31:00 Module 05: The Role of Transportation in Logistics Module 05: The Role of Transportation in Logistics 00:40:00 Module 06: Procurement's Role in an Organization Module 06: Procurement's Role in an Organization 00:23:00 Module 07: The Purchasing Process Module 07: The Purchasing Process 00:14:00 Module 08: Purchasing Toolkit Essentials Module 08: Purchasing Toolkit Essentials 00:32:00 Module 09: Managing Competitive Tenders Module 09: Managing Competitive Tenders 00:22:00 Module 10: Quality Control Module 10: Quality Control 00:40:00 Module 11: Supplier Relationship Management Strategies Module 11: Supplier Relationship Management Strategies 00:22:00 Module 12: Analysing and Mitigating Supply Chain Risks Module 12: Analysing and Mitigating Supply Chain Risks 00:15:00 Module 13: Enhancing Efficiency and Accuracy Module 13: Enhancing Efficiency and Accuracy 00:10:00 Module 14: Category Management Techniques Module 14: Category Management Techniques 00:31:00 Module 15: Inventory Control Module 15: Inventory Control 00:24:00 Module 16: Electronic Procurement Module 16: Electronic Procurement 00:23:00

In the UK, the average salary for a purchase ledger clerk is £22,750 - £29,000, but this can go up depending on the individual's professional experience, location and skill set. Purchase Ledger is a fantastic way to start your career within accounts. This course is an entry-level role that will give you the experience needed to progress into a more senior-level finance role whether that be a Senior Purchase Ledger/Team Leader or taking your first step into a junior round accounts position. This Certificate in Purchase Ledger at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Purchase Ledger Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Purchase Ledger course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This course will teach you how to keep a purchasing ledger and improve your financial management abilities. Enrol in the course to gain a thorough understanding of accounting and financial management. Keeping track of what you buy is essential for any organization. All of your purchase records can be kept in one place with the help of a purchase ledger. This course will teach you how to handle a purchasing ledger. With interactive sections, this course will teach you how to keep track of your purchases. This in-depth course will educate you on what a purchase ledger is and how to keep one up to date. You'll learn about the relevance of the bought ledger, the skills required for purchase ledger administration, and the prospects for purchase ledger management as a career. This training will provide you with a thorough understanding of the paperless buy ledger system. After finishing this course, you will be able to effectively handle the digital purchase ledger. What you'll learn? Learn about the benefits and drawbacks of using a bought ledger. Learn about the functions and responsibilities of a bookkeeper. Understand the various stages of the accounting cycle. Learn everything there is to know about the buy ledger control account. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Purchase Ledger Course Module 01: Introduction Module 02: Importance of Purchase Ledger Module 03: Skills for Purchase Ledger Management Module 04: Purchase Ledger Control Account Module 05: Managing Purchase Ledger Successfully Module 06: Reconciliation Module 07: The Key to a Paperless Purchase Ledger World Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Purchase Ledger at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Certificate in Purchase Ledger at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Purchase Ledger at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

The Advanced Diploma in Purchasing, Procurement & Supply Chain Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Advanced Diploma in Purchasing, Procurement & Supply Chain Management consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.   The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Module 1: Why Supply Chain Management? Why Supply Chain Management 00:12:00 Module 2: Key Terms (I) Key Terms (I) 00:09:00 Module 3: Key Terms (II) Key Terms (II) 00:09:00 Module 4: Three Levels of Supply Chain Management Three Levels of Supply Chain Management 00:06:00 Module 5: Five Stages of Supply Chain Management Five Stages of Supply Chain Management 00:07:00 Module 6: The Flows of Supply Chain Management The Flows of Supply Chain Management 00:07:00 Module 7: Inventory Management Inventory Management 00:06:00 Module 8: Supply Chain Groups Supply Chain Groups 00:07:00 Module 9: Tracking and Monitoring Tracking and Monitoring 00:06:00 Module 10: Supply Chain Event Management Supply Chain Event Management 00:06:00 Module 11: Role of Procurement in an Organisation Role of Procurement in an Organisation 00:17:00 Module 12: The Purchasing Cycle The Purchasing Cycle 00:13:00 Module 13: Quality Management Quality Management 00:29:00 Module 14: Analysing and Reducing Risk in the Supply Chain Analysing and Reducing Risk in the Supply Chain 00:14:00 Module 15: E-Procurement E-Procurement 00:18:00 Assignment Assignment - Advanced Diploma In Purchasing, Procurement & Supply Chain Management 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Advance Strategic Procurement is designed to understand the process that continuously enhances and evaluates purchasing activities of an organisation. The participant will have in-depth knowledge of procurement functions within the organisation and will also gain a deeper knowledge of advanced supply chain concepts.  Through this course, you will attain the knowledge of how to increase strategic roles and new methods and techniques of procurement performance measurements. It will also highlight the government's role and its importance in procurement in order to develop sustainable procurement. 

Official BRCGS Professional 3-Day Fast Track program. Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

10 QLS Endorsed Courses for Procurement Manager | 10 QLS Endorsed Hard Copy Certificates Included | Lifetime Access | Tutor Support

Give a compliment to your career and take it to the next level. This Purchase Ledger will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Purchase Ledgerbundle will help you stay ahead of the pack. Throughout the Purchase Ledgerprogramme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Purchase Ledger course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Purchase Ledger Bundle Consists of the following Premium courses: Course 01: Purchase Ledger Course 02: Purchasing & Procurement Course - Level 3 Course 03: Introduction to Accounting Course 04: Financial Analysis Course 05: Making Budget & Forecast Course 06: Management Accounting Tools Course 07: Level 3 Xero Training Course 08: Level 3 Tax Accounting Course 09: Introduction to VAT Course 10: Diploma in Lean Process and Six Sigma Course 11: Commercial Law 2021 Enrol now in Purchase Ledger to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Purchase Ledger expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Purchase Ledger bundle. Requirements This Purchase Ledger course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Purchase Ledger) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***24 Hour Limited Time Flash Sale*** Procurement, Retail and Merchandising - Endorsed Certificate Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Introducing our "Procurement, Retail, and Merchandising - Endorsed Certificate" bundle - a superior compilation of eight high-quality courses designed for those with a keen interest in the retail sector. This unique bundle features three QLS-endorsed courses, namely, 'Purchasing and Procurement', 'Retail Management Advanced Diploma', and 'Visual Merchandising Diploma'. Completion of these courses earns you a hardcopy certificate, acknowledging your dedication and academic success. Furthermore, this bundle includes five highly relevant CPD QS-accredited courses. This diverse array of courses offers comprehensive theoretical knowledge essential for any professional in the retail industry. Step into this journey of knowledge with us, embarking on a unique exploration of the retail world. It's time to ignite your learning potential and advance your career with our exceptional course bundle! Key Features of the Procurement, Retail and Merchandising - Endorsed Certificate Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Procurement, Retail and Merchandising - Endorsed Certificate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Purchasing and Procurement QLS Course 02: Retail Management Advanced Diploma QLS Course 03: Visual Merchandising Diploma 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Product Management Course 02: Retail Psychology Course 03: Store Manager Course 04: Strategic Planning and Analysis for Marketing Course 05: Supply Chain Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Procurement, Retail and Merchandising - Endorsed Certificate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain theoretical insights into purchasing and procurement processes. Learn about the various aspects of retail management. Understand the principles of visual merchandising. Acquire knowledge on product management within a retail context. Explore the complexities of retail psychology and its influence on consumer behaviour. Grasp the duties and responsibilities of a store manager. Understand strategic planning and analysis for marketing, as well as supply chain management. The 'Procurement, Retail, and Merchandising - Endorsed Certificate' bundle is a comprehensive package, tailored to expand your theoretical understanding of the retail sector. It combines three QLS-endorsed courses and five CPD QS-accredited courses, offering a complete learning experience. Delve into topics such as purchasing and procurement, retail psychology, store management, and more. This detailed exploration will enable you to unravel the intricate dynamics of the retail world, preparing you for an enriching career in this field. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring professionals keen on entering the retail sector. Current retail professionals aiming to enhance their theoretical knowledge. Business owners in the retail sector seeking to improve their understanding of key retail concepts. Students studying business, marketing, or related fields who wish to specialize in retail. Career path Purchasing Manager - £30,000 - £55,000 per annum. Retail Manager - £23,000 - £45,000 per annum. Visual Merchandising Manager - £25,000 - £48,000 per annum. Product Manager - £35,000 - £65,000 per annum. Retail Psychologist - £30,000 - £50,000 per annum. Supply Chain Manager - £35,000 - £70,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Embrace the pulse of commerce and orchestrate success with our expertly curated Procurement, Supply Chain Management with Merchandising bundle. As the saying goes, 'In the world of business, the rearview mirror is always clearer than the windshield.' Move forward with confidence through the realms of seamless procurement, streamlined supply chains, and captivating merchandising. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Certificate in Purchasing and Procurement Course 02: Purchase Ledger Course 03: Supply Chain Management Course 04: Retail Management Course 05: Logistic Management Course 06: Store Assistant Course 07: Merchandising Course 08: Commercial Management Unveil the artistry of resourceful purchasing and meticulous ledger management. Conquer the intricacies of logistics seamlessly integrated with the finesse of retail orchestration. Improve your proficiency as a commercial virtuoso, and empower your journey with a spectrum of skills that define triumphant ventures. Don't just be prepared for success-be the driving force behind it with our Procurement, Supply Chain Management with Merchandising bundle." Learning Outcomes Master sourcing, negotiation, and cost optimization. Optimise demand forecasting, inventory, and distribution. Enhance visual display, assortment planning, and sales tactics. Streamline order fulfilment, transportation, and warehousing. Understand budgeting, cost analysis, and financial reporting. Develop leadership prowess for strategic decision-making. Elevate your expertise in the dynamic realm of business operations with our all-encompassing 8-course packed "Procurement, Supply Chain Management with Merchandising" bundle. Spanning a spectrum of essential disciplines, this comprehensive Procurement, Supply Chain Management with Merchandising bundle propels you towards mastery by intertwining strategic procurement, seamless supply chain management, and captivating merchandising strategies. At the heart of this journey lies the art of strategic procurement, where you'll delve into the intricacies of supplier relationship management, negotiation tactics, and cost-efficient sourcing. Seamlessly transitioning, you'll unlock the science of supply chain optimization, mastering demand forecasting, inventory control, and distribution strategies to ensure operations that run like clockwork. Learn to craft shopping experiences that captivate customers, optimising sales and brand recognition in today's competitive market. Beyond these courses, you'll explore the symbiosis of logistics, finance, and commercial leadership, attaining a holistic business acumen indispensable in today's multifaceted corporate landscape. Whether you're looking to become a procurement specialist, supply chain maestro, or retail virtuoso, this Procurement, Supply Chain Management with Merchandising bundle equips you with a versatile toolkit that enables you to thrive in diverse business environments. Secure your position as a dynamic force in the ever-evolving world of commerce with the "Procurement, Supply Chain Management with Merchandising" bundle. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Recent graduates are entering procurement, supply chain, or retail. Professionals are advancing in procurement, logistics, and retail Entrepreneurs who want to optimise business operations. People who are planning to join new fields. Mid-level managers plan to hone leadership in commerce. Curious minds exploring modern business intricacies Career path Procurement Specialist (£25,000 - £45,000 per year) Supply Chain Analyst (£30,000 - £50,000 per year) Retail Manager (£25,000 - £40,000 per year) Logistics Coordinator (£22,000 - £35,000 per year) Commercial Director (£60,000 - £120,000+ per year) E-Commerce Operations Manager (£30,000 - £50,000 per year) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.