10013 Courses

Sale Ends Today Level 6 Diploma in Health and Social Care Management FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter As per recent reports, the UK is facing an ageing population. With the sector seemingly growing faster than the national employment average, the demand for advanced care management skills will only rise. The Level 6 Diploma in Health and Social Care Management equips you with the expertise needed to make a significant impact in people's lives as well as in these critical sectors. So, step into a role where you can truly make a difference and lead in the vital fields of health and social care. This comprehensive course covers everything from foundational care principles to specialised medical knowledge. You'll start with Adult Nursing & Social Care Training, gaining insights into direct Patient Care, followed by targeted courses like Phlebotomy Technician Training and Dementia Care & Management, which prepare you to handle specific health challenges competently. The curriculum also includes critical training in Infection Control, Safeguarding Vulnerable Adults, and Healthcare GDPR, ensuring you can manage care practices that respect patient rights and safety. Courses Are Included In This Level 6 Diploma in Health and Social Care Management Bundle: Course 01: Level 6 Diploma in Health and Social Care Management Course 02: Observation Skills for Carers Course 03: Healthcare GDPR Training Course 04: Safeguarding Vulnerable Adults (SOVA) Level 2 Course 05: Adult Nursing & Social Care Training Course 06: Paediatric First Aid Course 07: Person-centered Practice in Adult Care Course 08: Safety & Precautions in Medication Management Course 09: Ambulance and Emergency Care Assistant Course 10: Anaphylaxis and Basic Life Support (CSTF) Course 11: End of Life Care Course Course 12: Phlebotomy Technician Training Course 13: Catheterisation Training Course 14: Oxygen First Aid Training Course 15: Infection Control Course Course 16: Care Planning and Record-Keeping | Health & Safety Online Course Course 17: Diabetes Awareness Training Course 18: Concussion and Brain Injury Awareness Course 19: Dementia Care & Management Course 20: Wound Care & Pain Management Course 21: Mental Health Care Training - MCA & DOLS Course 22: Child and Adolescent Mental Health Course 23: Risk Assessment in Health & Social Care Course 24: Medical Law Course 25: Introduction to Medical Terminology Course 26: Healthcare Assistant Course 27: Pharmacology Diploma Course 28: Introduction to Midwifery Certificate Course Course 29: Public Health Officer Course 30: Communication & Information Handling in Care Advance your career with the Level 6 Diploma in Health and Social Care Management, designed for those who aspire to managerial and leadership roles in healthcare. With a curriculum crafted to build comprehensive knowledge, this diploma will set you apart in the job market, ready to take on essential roles that offer both personal fulfilment and professional advancement. Enrol now and start your journey toward becoming a leader in health and social care! Learning Outcomes of this Bundle: Master advanced caregiving techniques and patient management strategies. Develop comprehensive skills in managing dementia and end-of-life care. Gain knowledge in safeguarding, GDPR, and patient rights within healthcare. Learn effective communication and information handling in care settings. Acquire proficiency in medical terminology and pharmacology. Understand and apply key concepts in public health and midwifery. With this Level 6 Diploma in Health and Social Care Management course you will get 30 CPD Accredited PDF Certificates, a Hard Copy Certificate of Health and Social Care Certificate and our exclusive student ID card absolutely free! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Level 6 Diploma in Health and Social Care Management Module 01: Introduction to Health and Social Care Management Module 02: Communication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part 1 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part 2 Module 09: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11: The Economics of Healthcare Module 12: Strategic Marketing for Health and Social Care Module 13: Managing Finance in Health and Social Care Module 14: Managing Service Delivery in Health and Social Care Course 02: Observation Skills for Carers Module 01: Introduction to Observation Skill Module 02: Child Observation Module 03: Child Observation Plan and Documentation Module 04: Observational Methods and Studies Module 05: Social Policy and Social Work Observation Module 06: Basic Health Observation Module 07: Clinical Management Observation Course 03: Healthcare GDPR Training Module 01: Introduction to GDPR Module 02: GDPR and Healthcare Setting Module 03: General Data Protection Regulations Explained Module 04: Lawful Basis for Preparation Module 05: Responsibilities and Obligations Module 06: Electronic Medical Records Module 07: Rights and Breaches =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Future healthcare managers. Aspiring social care leaders. Nursing professionals. Social workers. Healthcare administrators. Public health officers. Please Note: Our Health Social Care Course is a knowledge-based course. If you want to get qualified, you may consider the following options: RQF health and social care level 3 level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 4 NVQ Health and social care Certificate level 5 nvq health and social care Certificate level 2 nvq health and social care Certificate level 3 nvq health and social care Certificate NHS Care Worker Level 3 Diploma in Health and Social Care a level health social care Certificate Level 4 NVQ Health and social care Certificate RQF health and social care level 3 QCF level 2 health and social care Certificate health and social care level 3 Level 3 Diploma in Health and Social Care Certificate Level 4 NVQ Health and social care Certificate QCF level 3 health and social care Certificate level 3 nvq health and social care Certificate Mental Health Care Worker rqf health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) level 2 rqf Health and social care Certificate Level 5 nvq Health and Social Care Management Mental Health Care Worker level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Certificate in Management for Level 5 nvq health and social care or qcf level 3 nvq health and social care Certificate Level 3 nvq health and social care Certificate Level 4 NVQ Health and social care Certificate Mental Health Care Worker Level 3 Diploma in Health and Social Care Certificate level 3 nvq health and social care Certificate Level 4 NVQ Health and Social Care Certificate level 3 nvq health and social care Certificate NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health Care Certificate level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate level 2 diploma in health and social care ncfe cache level 2 extended diploma in health and social care Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Healthcare Manager: $45,000 - $70,000 Clinical Director: $70,000 - $100,000 Social Care Manager: $40,000 - $65,000 Public Health Administrator: $50,000 - $75,000 Nursing Supervisor: $55,000 - $80,000 Health Policy Officer: $48,000 - $72,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Getting Started   The method of study adopted for the Cybersecurity courses program is intended to guide the learners who wish to enhance their core capacities within the cybersecurity field. The result of the Cyber Security Diploma, an accepted UK qualification, is for the aspirants to expertise in the skills needed by organisations worldwide. All the programs are designed to provide learning based on concepts and practical insights necessary for the present and future companies. Apart from this, we look forward to building up efficient team leaders, managers and leaders through the invention and delivery of learning required for the industry. The qualification will: Train students for employment and Provide support to carry out various roles in the working environment. These Cybersecurity courses are meant for executives and leaders of the firm who are intended to attain business sustainability, profitability, security and safety. Employees are accountable for colleagues' and customer data across diverse business environments. The qualification will integrate culturally diverse concerns critical for handling and protecting business people, assets and infrastructure. It favours spotting, assessing and protecting people and data against the threats due to cyber-attacks and associated forces. Open-source information like websites, specialist books, journals, manuals, news articles, guidance, International Standards, and court documents is available for performing research to identify cyber-attack issues. The prime aim of the cybersecurity courses qualification is to protect confidential documents like business revenue premises for business travellers. Key Benefits   This qualification will bring you many vital benefits, such as; To understand the concept of Cyberattack Insight into Mobile Device and Data Security Issues and Risks Analysing various cyber security solutions Laws and regulations regarding computer and data use Knowledge enabling individuals to meet changing environments and risk   Key Highlights Are you striving to become a senior-level professional and gain cyber and information security knowledge? Then, the QUALIFI Level 2 Diploma in Business Beginners in Cyber Security is the ideal starting point for your career journey. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The QUALIFI Level 2 Diploma in Business Beginners in Cyber Security can open many career pathways including, but not limited to: Security consultant with an estimated average salary of £64,758 per annum IT security analyst with an estimated average salary of £30,000 per annum Ethical hackers with an estimated average salary of £33,100 per annum Computer forensics, with an estimated average salary of £23,000per annum Penetration tester with an estimated average salary of £25,700 per annum Security system administrator with an estimated average salary of £24,723 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been made available to all without artificial barriers denying access and progression. The primary requirement is to get through the interview, and they are expected to hold the following: Learners who have capabilities at Level 1 and Learners who have work experience in a business environment and express desire with apparent career goals; Learners who have capabilities at a level 2 qualification in another discipline and want to develop their careers in business management and risk management We also accommodate students with significant years of experience even though they do not possess formal qualifications. The criteria for admission will be through an interview for those who can demonstrate the skills to cope with the demands of the course. Progression Learners completing the QUALIFI Level 2 Diploma in Cyber Security Management and Operations will be eligible to: The QUALIFI Level 3 Diploma in Counter Terrorism for Business Management, or Directly Acquire employment in an associated profession. Why gain a QUALIFI Qualification?   This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Cyber Security: What is 'Hacking'? Reference No : CSB01 Credit : 10 || TQT : 100 The unit helps you to know more about cybersecurity Hacking informations, and you will learn how hacking has emerged as a career option and what needs to be done to achieve mastery in hacking. The unit will provide insights into hacking techniques, strategies, study configuration, understand network types and enhance skills. UNIT2- CSB02 attack methods Reference No : CSM02 Credit : 10 || TQT : 100 The attack methods learning enables The attack methods learning enables individuals to meet changing environments and risks, and you will understand the attack methods enhance skills. UNIT3- Computer and Data Use: Laws and Regulations Reference No : CSB03 Credit : 10 || TQT : 100 The Unit can help you learn more about Computer and Data Use of Laws and Regulations and develop the knowledge, understanding and skills required for success in employment. UNIT4- Mobile Device and Data: Security issues and Risks Reference No : CSB04 Credit : 10 || TQT : 100 The Mobile Device and Data: Security issues and Risks in the unit learn how organizations and individuals seek to keep their mobile devices secure and protect the data on them, and you will develop your ability and improve knowledge and skills gained in the qualifications. UNIT5- Cyber Security Solutions Reference No : CSB05 Credit : 10 || TQT : 100 The unit develops skills and techniques, personal qualities and attributes essential for safe and secure performance on cybersecurity. And it helps you to know more about how do you manage cybersecurity, and you will also learn how to do this in practical. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Gain a solid foundation in business administration with our Business Administration Fundamentals Level 2 course. From understanding management principles to mastering business process management, this course prepares you for a successful career in business administration. Enrol now and take the first step towards achieving your professional goals!

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

[vc_row][vc_column][vc_column_text] Description: Cleaning up jobs should not be looked down on, as without someone cleaning up our mess, we would have to live in a society with bad smell and garbage everywhere. Cleaning crews often take care of unseen germs and bacteria all around us for which we should be thankful. So if you are thinking of starting your own cleaning business, get ready to get your hands dirty with this Level 2 Certificate in Cleaning course. This is a very basic course designed to help you train your employees to provide cleaning services for both commercial and residential opportunities. You can use this course as an orientation for your employees as you learn about cleaning and its process by finding out ways to train new people. You will further use this course learn about office cleaning, maintaining hard floors, carpets, entryways and lobbies. The course also discusses restrooms, pest management, cleaning products, staffing and so much more. This level 2 course is filled with tips that you can utilize in order to establish and maintain a highly sophisticated cleaning service business and make money in the process. Who is the course for? Anyone interested in maintaining a clean and healthy environment, be at home or office People interested in learning more about cleaning in order to start own business Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Cleaning is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Office Cleaner Janitor Professional Cleaner Cleaning Services Business [/vc_column_text][/vc_column][/vc_row] Module 01 Cleaning 00:15:00 Cleaning Procedures 00:30:00 Office Cleaning 00:30:00 Entryways and lobbies 00:30:00 Module 02 Hard Floor Maintenance 00:15:00 Floor Stripping 00:30:00 Carpet Maintenance 00:15:00 Carpet Extraction Cleaning 00:15:00 Module 03 Restrooms 00:30:00 Spills 00:15:00 Pest Management 00:15:00 People with special needs 00:15:00 Cleaning products 01:00:00 Module 04 Medical Cleaning 01:30:00 Cleaning Business 00:30:00 Tidying or Cleaning? 01:00:00 Hiring Staff 00:15:00 Writing Business Plan for Your Cleaning Company 00:30:00 Ensuring Chemical Safety 00:30:00 Recommended Reading Recommended Reading : Level 2 Certificate in Cleaning 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Level 2 Certificate in Cleaning 00:20:00 Final Exam Final Exam- Level 2 Certificate in Cleaning 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Mobile IP training course description A detailed examination of the protocols and architecture of Mobile IP. What will you learn Recognise the benefits of ADSL. Configure and troubleshoot IS-IS. Explain how IS-IS works. Describe the use of Level 1 and Level 2. Design IS-IS networks. Mobile IP course details Who will benefit: Technical staff wanting to learn DNS.Network Administrators. Support personnel. Prerequisites: TCP/IP Foundation Duration 2 days Mobile IP course contents Introduction Quick review of IP, What is Mobile IP? What Mobile IP provides, Mobility requirements, Where Mobile IP is required, where mobile IP is not required, DHCP as an alternative, Proxy ARP as an alternative. Architecture Mobile node, home network, home agent, Foreign agent, Fixed home address, Care of address, Correspondent node, Tunnelling. How Mobile IP works Using two addresses, issues with TCP, discovering the care of address, registering care of address, tunnelling the care of address. The protocols involved. Issues with Mobile IP Routing inefficiencies, Security and firewalls, ingress filtering, QoS. MIP and IPv6 Stateless address configuration, Neighbour discovery, miscellaneous.

This accelerated Level 3 Diploma in Introduction to Management (fast track) qualification (accredited by Ofqual, UK) has been designed to develop and reward learners who are considering or have already selected a profession in a business-related industry. This programme is designed to equip global learners with relevant new skills and characteristics. This fast track Level 3 Diploma in Introduction to Management programme is designed to foster both academic and professional development, enabling learners to advance toward realising not only their own but also the potential of organisations across a broad range of sectors. The qualification is certified at Level 3 and carries a total credit value of 60. Learners who complete the Level 3 Diploma are expected to continue to a Level 4 qualification. Key Highlights of fast track Level 3 Diploma in Introduction to Management qualification are: Program Duration: 6 Months (Regular 9 months duration course also available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This fast track Level 3 Diploma in Introduction to Management (Accredited by Ofqual, UK) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Learners will be expected to hold the following: Learners who have demonstrated some ability and possess Qualifications at Level 2 OR work experience in a business environment and demonstrate ambition with clear career goals; OR Level 3 qualification in another discipline and want to develop their careers in management. Career path Career Progression Learners completing this fast track course can progress to: The First year of an Undergraduate Degree in Business and Management, or BA (Hons) Business Management degree qualification BA (Hons) Management from Anglia Ruskin University, UK Level 4 Diploma qualifications (click here to view) Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Qualifi courses: Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

This Diploma in Business Innovation and Entrepreneurship - Level 3 (Fast Track) qualification (Accredited by Qualifi, UK) has been created to develop and reward business innovators and entrepreneurs of today and the future, and to continue to bring recognition and professionalism to a wide range of sectors. The rationale of the Diploma in Business Innovation and Entrepreneurship - Level 3 (Fast Track) is to provide a career path for learners who wish to develop their care capabilities within any business-related sector. The outcome of the Diploma, which is a recognised UK Qualification, is for learners to develop the skills required by organisations globally. Key Highlights of this Diploma in Business Innovation and Entrepreneurship - Level 3 (Fast Track) qualification are: Program Duration: Fast Track 6 Months (Regular 9 months duration course also available) Program Credits: 60 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This Diploma in Business Innovation and Entrepreneurship - Level 3 (Fast Track) (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 2 OR A Level 3 qualification in another discipline and want to develop their careers in business and entrepreneurship. Career path Learners completing this Fast Track Courses progress to: Level 4 Diploma in Business Management, or BA (Hons) in Business Management Degree qualification, or Combined Level 4 + Level 5 Diploma in Business Management - 240 Credits qualification, or The first year of undergraduate study in Business, or Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

Overview This comprehensive course on Level 2 Food Safety will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Level 2 Food Safety comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Level 2 Food Safety. It is available to all students, of all academic backgrounds. Requirements Our Level 2 Food Safety is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 16 lectures • 13:38:00 total length •Module 01: Food Safety Laws and Hygiene Regulations: 00:36:00 •Module 02: Local Authority: EHO, TSO, FSA, FSS: 00:25:00 •Module 03: Legal Notices: HEPNs, RANs, HINs: 00:35:00 •Module 04: Due Diligence: 00:16:00 •Module 05: Rating Schemes: 00:32:00 •Module 06: Bacteria: 00:33:00 •Module 07: Food Poisoning: 00:36:00 •Module 08: Food Preservation: 00:39:00 •Module 09: Hygiene: 00:39:00 •Module 10: HACCP: 00:31:00 •Module 11: Cleaning: 00:33:00 •Module 12: Physical Hazards: 00:26:00 •Module 13: Chemical Hazard: 00:22:00 •Module 14: Allergenic Hazards: 00:28:00 •Module 15: Personal Hygiene: 00:27:00 •Coursebook - Level 2 Food Safety: 06:00:00