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In the fast-paced world of hospitality, mastery of every detail sets the elite apart. Imagine a realm where every surface gleams, every fabric breathes freshness, and every corner whispers of meticulous care. It's not just about cleaning; it's about crafting an experience, a symphony of comfort and luxury orchestrated by the unseen hands of housekeeping virtuosos. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Delve into the artistry of housekeeping principles, where every swipe of a cloth and every tidbit of inventory control become strokes on the canvas of guest satisfaction. From the grandeur of planning and organizing entire departments to the nuanced dance of carpet maintenance and window cleaning, this course unveils the secrets behind seamless operations. It's not just about keeping things clean; it's about understanding the heartbeat of a bustling hotel, where staffing becomes a choreography of talent and standard operational procedures are the silent guardians of excellence. And amidst it all, don't forget the delicate rhythm of laundry operations, where cleanliness meets efficiency in a ballet of linens and towels. With health and safety as the guiding stars, embark on a journey where every detail matters, and every lesson learned is a step closer to perfection. Course Curriculum Module 01: Introduction To Housekeeping Module 02: Housekeeping Principles Module 03: Understanding Staff Duties Module 04: Cleaning Module 05: Inventory Control Module 06: Planning & Organising The Housekeeping Department Module 07: Understanding Budgeting Module 08: Carpet Maintenance Module 09: Wall, Ceiling And Window Cleaning And Maintenance Module 10: Staffing Module 11: Standard Operational Procedures In Hotel Housekeeping Module 12: Laundry Operation In Hotel Module 13: Health And Safety Learning Outcomes: Master housekeeping principles to ensure efficient cleaning operations in hospitality. Understand staff duties for seamless coordination within the housekeeping department. Implement effective inventory control techniques to manage supplies efficiently. Plan and organize housekeeping departments for optimal workflow and productivity. Gain insight into budgeting processes specific to housekeeping operations. Ensure health and safety compliance through standard operational procedures and protocols. CPD 10 CPD hours / points Accredited by CPD Quality Standards Housekeeping Online Training Course 2:39:28 1: Module 01: Introduction To Housekeeping 12:20 2: Module 02: Housekeeping Principles 07:29 3: Module 03: Understanding Staff Duties 18:02 4: Module 04: Cleaning 08:50 5: Module 05: Inventory Control 18:28 6: Module 06: Planning & Organising The Housekeeping Department 11:12 7: Module 07: Understanding Budgeting 14:24 8: Module 08: Carpet Maintenance 13:51 9: Module 09: Wall, Ceiling And Window Cleaning And Maintenance 11:18 10: Module 10: Staffing 17:24 11: Module 11: Standard Operational Procedures In Hotel Housekeeping 07:49 12: Module 12: Laundry Operation In Hotel 09:31 13: Module 13: Health And Safety 07:50 14: CPD Certificate - Free 01:00 Who is this course for? Hospitality professionals seeking comprehensive housekeeping knowledge. Hotel managers aiming to enhance housekeeping department efficiency. Individuals pursuing careers in hotel housekeeping and maintenance roles. Students preparing for entry-level positions in the hospitality industry. Anyone interested in learning about housekeeping principles and practices. Career path Hotel Housekeeper Housekeeping Supervisor Laundry Attendant Cleaning Operative Facilities Coordinator Health and Safety Officer Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you a new manager looking to boost your skills and confidence? Our Diploma in Management course is designed just for you! This course will help you become a great leader and succeed in your career. By enrolling in our course you will not only understand what makes a great leader and how you can lead your team effectively but also gain the key skills every manager needs, like communication, problem-solving, and decision-making. This course is the perfect opportunity for you to develop the skills you need to succeed as a manager. With our expert guidance and practical approach, you'll be empowered to lead with confidence. Don't wait to take the next step in your career. Join our Diploma in Management course today and become the leader you've always wanted to be! Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Through this diploma in management programme, new managers can acquire the skills they need to succeed in their positions. Students will comprehend how to establish defined management pathways and develop the required skills. The course reinforces the premise that effective managers are shaped by experience and training, not merely intrinsic ability, and emphasises the significance of identifying and nurturing talent early. The ability to foster growth possibilities and offer resolute assistance to their teams will be imparted to the participants. The curriculum also includes useful methods and tools that managers require in order to be successful. All things considered, students will leave with a thorough understanding of efficient management techniques, prepared to successfully lead and assist their teams. Course Curriculum Module 01: Managers are Made, Not Born Module 02: Identify Strong Candidates Early Module 03: Clearly Define the Management Track Module 04: Create a Management Track Module 05: Define and Build Competencies Module 06: Empower New Managers Module 07: Provide Tools Module 08: Provide Support Module 09: Provide Growth Opportunities Module 10: Managers Learn by Being Managed Well Learning Outcomes: Clearly define the management track for organisational clarity and direction. Empower new managers to enhance team performance and productivity. Define and build competencies essential for effective management. Identify strong candidates early for future leadership roles. Understand that managers are developed through training and experience. Learn effective management by being managed well by experienced leaders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Management (Empower New Managers) 50:45 1: Module 01: Managers are Made, Not Born 06:09 2: Module 02: Identify Strong Candidates Early 05:05 3: Module 03: Clearly Define the Management Track 05:33 4: Module 04: Create a Management Track 04:45 5: Module 05: Define and Build Competencies 04:42 6: Module 06: Empower New Managers 04:23 7: Module 07: Provide Tools 04:38 8: Module 08: Provide Support 04:38 9: Module 09: Provide Growth Opportunities 05:02 10: Module 10: Managers Learn by Being Managed Well 04:50 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring managers seeking foundational management skills. New managers needing guidance in their roles. HR professionals developing leadership pipelines. Organisations aiming to improve management quality. Teams wanting better management support. Career path Assistant Manager Team Leader Project Coordinator HR Manager Operations Supervisor Management Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Leadership & Management: Leadership & Management Course Online This Leadership & Management: Leadership & Management Course will help you advance your career by providing you with the most up-to-date leadership and management information. The Leadership & Management: Leadership & Management Course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Leadership & Management: Leadership & Management Course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Leadership & Management: Leadership & Management Course. This Leadership & Management: Leadership & Management Course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management: Leadership & Management Course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Leadership & Management: Leadership & Management Course to learn how to improve your leadership and management skills. Main Course: Diploma in Leadership Management Course Free Courses: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration Other Benefits of Diploma in Leadership Management Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Leadership & Management: Leadership & Management Course] Leadership & Management: Leadership & Management Course Online Industry Experts Designed this Leadership & Management Course into 10 detailed modules. Course Curriculum of Leadership & Management: Leadership & Management Course Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management Assessment Method of Leadership & Management Course After completing each module of the Leadership & Management: Leadership & Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Leadership & Management Course After completing the MCQ/Assignment assessment for this Leadership & Management: Leadership & Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Leadership & Management: Leadership & Management Course Online This Leadership & Management: Leadership & Management Course is for anyone serious about their professional development. This Leadership & Management: Leadership & Management Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership & Management: Leadership & Management Course. Requirements Leadership & Management: Leadership & Management Course Online Students who intend to enrol in this Leadership & Management: Leadership & Management Course must meet the following requirements: Leadership & Management: Good command of the English language Leadership & Management: Must be vivacious and self-driven Leadership & Management: Basic computer knowledge Leadership & Management: A minimum of 16 years of age is required Career path Leadership & Management: Leadership & Management Course Online Certificates Certificate of completion Digital certificate - Included
Are you a new manager looking to boost your skills and confidence? Our Diploma in Management course is designed just for you! This course will help you become a great leader and succeed in your career. By enrolling in our course you will not only understand what makes a great leader and how you can lead your team effectively but also gain the key skills every manager needs, like communication, problem-solving, and decision-making. This course is the perfect opportunity for you to develop the skills you need to succeed as a manager. With our expert guidance and practical approach, you'll be empowered to lead with confidence. Don't wait to take the next step in your career. Join our Diploma in Management course today and become the leader you've always wanted to be! Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Through this diploma in management programme, new managers can acquire the skills they need to succeed in their positions. Students will comprehend how to establish defined management pathways and develop the required skills. The course reinforces the premise that effective managers are shaped by experience and training, not merely intrinsic ability, and emphasises the significance of identifying and nurturing talent early. The ability to foster growth possibilities and offer resolute assistance to their teams will be imparted to the participants. The curriculum also includes useful methods and tools that managers require in order to be successful. All things considered, students will leave with a thorough understanding of efficient management techniques, prepared to successfully lead and assist their teams. Course Curriculum Module 01: Managers are Made, Not Born Module 02: Identify Strong Candidates Early Module 03: Clearly Define the Management Track Module 04: Create a Management Track Module 05: Define and Build Competencies Module 06: Empower New Managers Module 07: Provide Tools Module 08: Provide Support Module 09: Provide Growth Opportunities Module 10: Managers Learn by Being Managed Well Learning Outcomes: Clearly define the management track for organisational clarity and direction. Empower new managers to enhance team performance and productivity. Define and build competencies essential for effective management. Identify strong candidates early for future leadership roles. Understand that managers are developed through training and experience. Learn effective management by being managed well by experienced leaders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Management (Empower New Managers) 50:45 1: Module 01: Managers are Made, Not Born 06:09 2: Module 02: Identify Strong Candidates Early 05:05 3: Module 03: Clearly Define the Management Track 05:33 4: Module 04: Create a Management Track 04:45 5: Module 05: Define and Build Competencies 04:42 6: Module 06: Empower New Managers 04:23 7: Module 07: Provide Tools 04:38 8: Module 08: Provide Support 04:38 9: Module 09: Provide Growth Opportunities 05:02 10: Module 10: Managers Learn by Being Managed Well 04:50 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring managers seeking foundational management skills. New managers needing guidance in their roles. HR professionals developing leadership pipelines. Organisations aiming to improve management quality. Teams wanting better management support. Career path Assistant Manager Team Leader Project Coordinator HR Manager Operations Supervisor Management Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Join our Senior Project Manager - Construction course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Senior Project Manager - Construction course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Senior Project Manager - Construction course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Senior Project Manager - Construction. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Senior Project Manager - Construction course, you can order your CPD-accredited Digital/PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Senior Project Manager - Construction is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Senior Project Manager - Construction course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Senior Project Manager - Construction Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction To Project Management 00:23:00 Module 02: Project Life Cycle 00:29:00 Module 03: Effective Planning & Scheduling 00:47:00 Module 04: Managing Resources 00:18:00 Module 05: Procurement & Purchasing Management 00:23:00 Module 06: Introduction To Construction Management 00:15:00 Module 07: Site Management 00:18:00 Module 08: Construction Materials Management 00:18:00 Module 09: Vendor Analysis In Construction Management 00:24:00 Module 10: Supply Chain Management 00:21:00 Module 11: Communications, Information And Documentation Of Construction 00:21:00 Module 12: Elements And Factors Influencing Cost Estimation 00:16:00 Module 13: Cost Management 00:16:00 Module 14: Cost Estimation In Construction Industry 00:19:00 Module 15: Human Resource Management 00:22:00 Module 16: Performance Management 00:18:00 Module 17: Talent Management 00:18:00 Module 18: Conflict Management 00:14:00 Module 19: Communication Skills 00:25:00 Module 20: Time Management 00:40:00 Module 21: Quality Management 00:22:00 Module 22: Risk Management 00:24:00 Module 23: Health And Safety At Work And The Laws 00:28:00 Module 24: General Site Issues 00:16:00
Dive into the intricacies of human behavior and cognition with the 'Unconscious Bias Training.' Explore the origins and various types of biases that often shape workplace dynamics. Delve into the profound impact of biases on perception and decision-making. Equip yourself with strategies to recognize and counter unconscious biases, fostering an inclusive and equitable work environment through both individual and structural interventions. Learning Outcomes: Develop a comprehensive understanding of unconscious bias and its implications. Explore the origins and factors contributing to biases in the workplace. Identify and differentiate between various types of unconscious biases. Acquire techniques to mitigate and avoid unconscious biases in the workplace. Examine the intersection of biases and perception in decision-making. Discover individual and structural interventions to counter unconscious biases. Foster inclusive behaviors and attitudes among employees and teams. Promote a culture of diversity, equity, and inclusion within the organization. Why buy this Unconscious Bias Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Unconscious Bias Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Unconscious Bias Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. HR professionals and diversity and inclusion specialists. Managers and leaders aiming to create inclusive work environments. Employees seeking to understand and address unconscious biases. Individuals interested in promoting diversity and equity in various settings. Prerequisites This Unconscious Bias Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Diversity and Inclusion Manager - Median salary of £45,000 per year. HR Consultant (Diversity and Inclusion) - Median salary of £40,000 per year. Learning and Development Specialist - Median salary of £35,000 per year. Talent Management Specialist - Median salary of £40,000 per year. Organizational Development Consultant - Median salary of £45,000 per year. Course Curriculum Module 01: Unconscious Bias Unconscious Bias 00:32:00 Module 02: Bias: Origins Bias: Origins 00:18:00 Module 03: Types of Unconscious Biases in the Workplace Types of Unconscious Biases in the Workplace 00:34:00 Module 04: Avoiding the Unconscious Biases at Workplace Avoiding the Unconscious Biases at Workplace 00:31:00 Module 05: Biases and Perception Biases and Perception 00:28:00 Module 06: Individual and Structural Interventions Individual and Structural Interventions 00:29:00 Assignment Assignment - Unconscious Bias Training Course 00:00:00
The NLP Practitioner and Methodology Training course provides a comprehensive introduction to Neuro-Linguistic Programming (NLP) techniques and methodologies. Participants will learn about cause and effect, sensory acuity, rapport building, language patterns, reframing, strategies, timelines, goal setting, emotional intelligence, and more. Learning Outcomes: Understand the principles and concepts of Neuro-Linguistic Programming (NLP). Learn effective techniques to establish rapport and build better connections with others. Develop sensory acuity skills to observe and understand nonverbal communication. Master language patterns to improve communication and influence. Utilize anchoring techniques to associate specific emotions with triggers. Explore strategies and meta-programs to understand individual behavior and thinking patterns. Utilize reframing techniques to change perspectives and responses. Develop emotional intelligence skills to navigate emotions and manage relationships. Certification After studying the course materials of the NLP Practitioner and Methodology Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals interested in personal development and self-improvement. Coaches, trainers, and educators looking to enhance their communication and teaching skills. Business professionals seeking to improve their leadership and management abilities. Therapists and counselors interested in integrating NLP techniques into their practice. Prerequisites This NLP Practitioner and Methodology Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path NLP Practitioner: Provide NLP-based coaching and therapy to individuals seeking personal growth. Communication Specialist: Apply NLP techniques to improve communication within organizations. Leadership Coach: Help leaders develop effective communication and leadership skills. Human Resources Consultant: Utilize NLP strategies in talent management and employee development. Personal Development Trainer: Conduct workshops and training sessions using NLP methodologies. Course Curriculum NLP Practitioner and Methodology Training Module 01 NLP Lesson 1 - Introduction, Cause and Effect 00:14:00 NLP Lesson 2 - The Map is Not the Territory 00:10:00 NLP Lesson 3 - Sensory Acuity 00:13:00 NLP Lesson 4 - Rapport 00:15:00 NLP Lesson 5 - Representational Systems 00:13:00 NLP Lesson 6 - Anchoring 00:12:00 NLP Lesson 7 - State Elicitation 00:07:00 NLP Lesson 8 - Language Patterns 00:11:00 NLP Lesson 9 - Language Patterns 2 00:11:00 NLP Lesson 10 - Chunking 00:14:00 Module 02 NLP Lesson 11 - Frames & Reframing 00:10:00 NLP Lesson 12 - Reframing 00:10:00 NLP Lesson 13 - Strategies 00:15:00 NLP Lesson 14 - Meta Programs 00:10:00 NLP Lesson 15 - Timelines 00:14:00 NLP Lesson 16 - Values 00:17:00 NLP Lesson 17 - Goalsetting 00:11:00 NLP Lesson 18 - Goalsetting 2 00:13:00 NLP Lesson 19 - Models _ Applications 00:18:00 NLP Lesson 20 - Satir Categories 00:09:00 NLP Lesson 21 - Emotional Intelligence 00:14:00
Learn to reach your full potential by taking our Business Improvement and leap up the career ladder of your choice You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. Business Improvement has been especially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to support you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain the maximum knowledge in the minimum time. Business Improvement will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with Business Improvementand a high-flying job in a relevant field could soon be yours. Why People love Business Improvement From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included Course Curriculum Here are the topics you will cover on the Course: ***Business Improvement*** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Improvement has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Improvement. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on theBusiness Improvement without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Improvement online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.