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Description This Complaints Handling course is suitable for any member of a team aiming to understand how to properly handle complaints in financial services sector. In particular, this course will prepare you to: Recognise complaints and the importance of dealing with them appropriately. Understand how your organisation may receive complaints. Know the procedure for handling complaints. Follow the rules and etiquette for handling complaints. Understand the role of the Financial Ombudsman Service (FOS).

Description A key concern and significant risk for financial institutions is the possibility of unknowingly becoming complicit in money laundering, whereby illegitimate money is moved into legitimate institutions. To mitigate such risk, financial institutions have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements as part of their anti-money laundering (AML) strategies. While KYC procedures are applied while onboarding a customer, CDD is an ongoing process of monitoring existing customers' business activities in order to identfy and mitigate possible AML/CTF risks This course provides essential knowledge on how to establish and maintain an effective CDD programme within a regulatred entity which would be both compliant with all the regulatory requirements and not excessively cumbersome for customers themselves. Training Duration This course may take up to two (2) hours to complete. Keep in mind, however, that actual study time varies based on each learner's training pace. Who Should Enrol? This course is addressed to all individuals who practice AML such as compliance and/or AML managers in banks, investment firms, investment funds, ASPs, trust service corporate providers, and lawyers. Training Method The course is offered online using a self-paced approach. The learning units consist of video presentations and reading material. Learners may start, stop, and resume their training at any time. At the end of the training, participants take a quiz to complete their learning and earn a Certificate of Completion. Accreditation and CPD Recognition The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for two (2) CPD units that approve education in financial regulation. The course may be also approved for CPD units by institutions that approve general financial training such as CISI and ACAMS. Eligibility criteria and CPD units are verified directly by your association, regulator, or other any other body for which you hold membership. Registration and Access To register for this course, click on the button above to pay online and receive instant access. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. Access to the course is valid for 180 days. If you wish to receive an invoice instead of paying online, please email us at info@lgca.uk. Also, please get in touch if you'd like to discuss special corporate group rates.

Description This course offers a comprehensive introduction to the Undertakings for Collective Investments in Transferable Securities (UCITS). It addresses the national and EU environment, reflecting to the historical background of UCITS and their current stats in numbers. It provides a solid grounding in the general environment and industry players of funds. It covers the special regulatory provisions of UCITS and specific information for their characteristics. Training Duration This course may take up to 5 hours to be completed. However, actual study time differs as each learner uses their own training pace. Participants This course is ideal for anyone wishing to be introduced to the characteristics of UCITS and their respective regulatory environment. It is also suitable to professionals pursuing regulatory CPD in Financial Regulation (such as FCA, etc). Training Method The course is offered fully online using a self-paced approach. The learning units consist of video presentations and reading material. Learners may start, stop and resume their training at any time. At the end of the training, participants take a Quiz to complete their learning and earn a Certificate of Completion. Accreditation and CPD Recognition This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution. The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 5 CPD Units that approve education in financial regulation, such as the FCA. The course may be also approved for CPD Units by institutions which approve general financial training, such as the CISI. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 365 days.

In today's rapidly evolving financial landscape, ensuring the security of transactions is paramount. 'Transaction Monitoring in Financial Services: Ensuring Security' offers a comprehensive deep dive into the world of transaction analysis and its vital role in safeguarding financial institutions. Learners embark on a journey from understanding the basics in our first module, to exploring the intricate nuances of regulatory structures, and finally envisioning the future of transaction monitoring. It's a blend of critical knowledge and innovative insights designed to bolster financial security measures. This course demystifies the complexities behind transaction monitoring systems, highlighting the imperative need to reduce false positives. Furthermore, attendees will delve into the signals of suspicious activities, counter-terrorism financing techniques, and the significance of name screening in the contemporary financial ecosystem. As the digital age advances, there's no better time than now to equip oneself with the expertise to navigate the challenges and opportunities of transaction security. Learning Outcomes Comprehend the foundational concepts of transaction monitoring in the financial sector. Analyse the regulatory framework, discerning its significance in a risk-based approach. Evaluate transaction monitoring systems and strategise methods for minimising false positives. Identify and respond to red flags while efficiently leveraging Suspicious Activity Reports (SAR). Understand terrorism financing deterrents, the process of name screening, and the importance of meticulous record-keeping. Why buy this Transaction Monitoring in Financial Services: Ensuring Security? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Transaction Monitoring in Financial Services: Ensuring Security for? Financial analysts eager to deepen their understanding of transaction security. Regulatory compliance officers keen on fortifying institutional safeguards. Risk management professionals aiming to master transaction analysis techniques. Finance students seeking cutting-edge knowledge in transactional security measures. Digital banking technologists desiring to ensure robust digital transaction security. Career path Financial Security Analyst: £40,000 - £60,000 Compliance Officer: £30,000 - £50,000 Risk Management Specialist: £45,000 - £65,000 Financial Systems Developer: £50,000 - £70,000 AML (Anti-Money Laundering) Specialist: £35,000 - £55,000 Digital Banking Strategist: £55,000 - £75,000 Prerequisites This Transaction Monitoring in Financial Services: Ensuring Security does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Transaction Monitoring in Financial Services: Ensuring Security was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Transaction Monitoring Introduction to Transaction Monitoring 00:12:00 Module 02: Regulatory Framework and Risk-Based Approach Regulatory Framework and Risk-Based Approach 00:13:00 Module 03: Transaction Monitoring Systems and False Positives Reduction Transaction Monitoring Systems and False Positives Reduction 00:13:00 Module 04: Red Flags and SAR Red Flags and SAR 00:13:00 Module 05: Terrorism Financing, Name Screening, and Record-Keeping Terrorism Financing, Name Screening, and Record-Keeping 00:33:00 Module 06: Future of Transaction Monitoring Future of Transaction Monitoring 00:25:00

Duration 5 Days 30 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Program/Project Manager Overview This course will prepare you to: Describe the motivation for SAP S/4HANA Enterprise Management Provide an overview of basic business processes in the main components of Financial Accounting with SAP S/4HANA Students will learn how SAP S/4HANA covers the Financial Accounting related business requirements and how the fundamental business processes and tasks are executed in the system. Overview of SAP S/4HANA Outlining the Motivation for SAP HANA and SAP S/4HANA Providing an Overview of the SAP S/4HANA Products and Adoption Strategies Using the SAP Fiori Front-End Overview of Financial Accounting (FI) in SAP S/4HANA Outlining Financial Accounting (FI) Components in SAP S/4HANA General Ledger (G/L) Accounting Outlining Organizational Elements in Financial Accounting (FI) Maintaining G/L Master Records Posting Transactions in the G/L Accounts Payable Maintaining Vendor Master Records Maintaining Accounts Payable Transactions Managing the Integration between Accounts Payable and Materials Management Performing Accounts Payable Closing Operations Accounts Receivable Maintaining Customer Master Records Managing Accounts Receivable Transactions Managing Customer Correspondence Creating Accounts Receivable Dispute Cases Managing the Integration between Accounts Receivable and Sales Order Management Performing Accounts Receivable Closing Operations Asset Accounting Maintaining Asset Master Records Executing Asset Transactions Executing Asset Accounting Period-End Closing Activities Bank Accounting Maintaining Bank Accounting Master Records Managing Bank Accounting Transactions Closing Operations in General Ledger Accounting Performing General Ledger (G/L) Closing Operations

Overview It will provide the necessary skills to develop efficient strategic planning, forecasting and budgeting processes. The main aim of the training is to enable the participants to understand the framework that builds strategies for annual budgets targeting efficient management and organisational performance.  Our course will explain financial terms and budgeting tools in such a way that a financial professional or even a non-financial profession will be able to understand and relate to them in their working environment. It will include a lot of examples, a budgeting format and case studies. 

Course Overview Learn the money management plans and fiscal planning techniques that boost your profits with this comprehensive course on using Finance Assets. Success in a consumer-driven marketplace can't be achieved without the proper understanding of accountancy and economic theories. This won't be a problem after studying the contents of the tutorial, complete with the expert tuition needed for profitability. This Financial Management course covers all of the essential components needed to navigate the complex world of corporate investment and resource control. You will be taught the full range of business competencies needed to excel in this area, from accurate financial forecasting to the inherent risks of the security market line. Don't be left behind on the business racetrack. Hone your skills and take the lead by enrolling now. This best selling Finance Assets has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Finance Assets is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Finance Assets is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Finance Assets is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Finance Assets, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Finance Assets will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Finance Assets to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Description: Personal finance refers to the management of an individual's monetary sources. This is the process to ensure the need to budget, save, and spend wisely their resources. Learning how to do your finances will help you and your family achieve financial security. This course is designed to teach you personal banking and budgeting starting from the basics which will eventually lead you to develop your financial IQ. Who is the course for? For employees who are aiming to understand personal finances Anyone who is interested in attaining financial security and securing their future Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Advanced Diploma in Personal Finance course will be useful and would be beneficial for people who want to know more about their financial status. Also, this will be useful to different accounting and management occupations especially the following careers which help people in their finances: Accountant Bookkeeper Consultant Financial Adviser Financial Analyst Public Accountant. Introduction to Personal Finance Introduction 00:30:00 Setting Goals Towards Successful Financial Planning 00:30:00 Decide Your Spending Prudently 01:00:00 Dealing With Mountains Of Debt And Credit 01:00:00 All You Need To Know About Taxes 01:00:00 Jumping On The Right Insurance Plan 00:30:00 Getting Help From Professional Financial Experts 00:30:00 DIY With Personal Financial Software 00:30:00 Savings & Compounding Interest 00:30:00 Smart investments steps 01:00:00 Budgets and Money Management Finance Jeopardy 00:15:00 The Fundamentals of Finance 00:15:00 The Basics of Budgeting 00:15:00 Parts of a Budget 00:15:00 The Budgeting Process 00:30:00 Budgeting Tips and Tricks 00:15:00 Monitoring and Managing Budgets 00:15:00 Crunching the Numbers 00:15:00 Getting Your Budget Approved 00:15:00 Comparing Investment Opportunities 00:15:00 ISO 9001:2008 00:15:00 Directing the Peerless Data Corporation 00:30:00 Personal Banking and Budgeting 4 Tips For Understanding The Basic Banking Processes 01:00:00 5 Great Tips On Understanding Your Credit 00:30:00 4 Great Tips On Understanding Bank Fees 00:30:00 3 Great Tips On Setting Up And Maintaining A Budget 00:15:00 4 Great Tips On Reaching Your Savings Goals 01:00:00 4 Great Tips On Dealing With Errors And ID Theft 00:30:00 5 Great Tips On Fixing Your Credit Report 00:15:00 3 Great Tips On Choosing A Credit Card 00:30:00 3 Great Tips On Choosing An Installment Loan 00:30:00 3 Great Tips On Buying A Home 00:30:00 Developing Financial IQ Introduction To Financial IQ 01:00:00 Essential Ways To Build Wealth 01:00:00 When's The Right Time To Invest? 01:00:00 The Methods Of Financial Mess 01:00:00 Mock Exam Mock Exam- Advanced Diploma in Personal Finance 00:30:00 Final Exam Final Exam- Advanced Diploma in Personal Finance 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description This course provides an introduction to the Senior Managers and Certification Regime (SM&CR) Conduct Rules, which are a set of principles that govern the conduct of senior managers and certification staff in financial services firms. Training Duration This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace. Training Method The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time. At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion upon completion of all units. Accreditation and CPD Recognition This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution. The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 2 CPD Units that approve education in financial regulation, such as the FCA. The course may be also approved for CPD Units by institutions which approve general financial training, such as the CISI. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 365 days.