This online customer service course is perfect for those who want to kickstart their career as a customer service agent. This course will introduce you to the key concepts of customer service and help you understand all the fundamental aspects of it. This flexible online course will also help you know the hits and tips required to excel as a customer service agent. This customer service course will also help you explore your own experience of being a customer and understand what your customers expect from you. This flexible online course will also explain how to meet and greet your customers and also help you enhance your telephonic skills. By the end of the course, you will strengthen communication skills, persuasive speaking skills, patience, self-control, empathy and more to become a professional customer service executive. Course Highlights Accredited by The CPD UK Accredited by International Practitioners of Holistic Medicine (IPHM) Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules MCQ Exam and 24/7 Support Included Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this customer service course for? This customer service course is ideal for those who aspire to gain proficiency in the customer service sector. Those who wish to improve their job prospects or willing to strengthen their knowledge in the field of customers service can also go for this comprehensive online course. Aims and Learning Outcomes of this English Grammar Course Upon completion of this training, you will: Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Entry Requirements There are no academic entry requirements for this Customer Service course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Why you should buy this course from Lead Academy? We persistently make sure that you have an easy and comfortable experience. You can access the following support upon purchasing this course: Customer support: We have active customer support in the form of live chat that you can access and enjoy 24/7. Tutor support: With all of our courses, you'll receive access to our committed and dedicated tutor support benefit whenever you require it. You can email us with your query and our wide range of experienced and expert tutors will address your concern accordingly We Are Unbeaten By Price And Quality Quality worth the price: We assure you to provide the best experience in accordance with the value you are paying for the course. Money-back guarantee: If you are not satisfied with the quality of the course, we have a money-back guarantee option. This option is subject to a time limit of 14 days (according to the terms and conditions). Instalment facility: If your course costs above £50, you can also access the instalment option to pay your amount with 3 instalments. Course Curriculum Overview Introductory Video Setting the Scene Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers Exploring Our Own Experiences Part Two Lesson Three : Meet and Great Meet and Greet Meet and Greet Part Two Lesson Four : Equality and Diversity Equality and Diversity Lesson Five : Telephone skills Developing Your Telephone Skills Telephone Skills Part Two Telephone Skills Part Three Telephone Skills Part Four Lesson Six: Hints and Tips Hints and Tips for Best Practice Hints and Tips Part Two Hints and Tips Part Three Hints and Tips Part Four Hints and Tips Part Five Lesson Seven : Complaints Dealing with Complaints Lesson Eight : Conclusion Conclusion Assessment Assessment - Customer Service Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Overview This comprehensive course on Project Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Project Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Project Management. It is available to all students, of all academic backgrounds. Requirements Our Project Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 20 sections • 20 lectures • 07:50:00 total length •Module 01: Introduction to Project Management: 00:23:00 •Module 02: PMBOK and PMI: 00:15:00 •Module 03: Global Project Management: 00:40:00 •Module 04: Project Life Cycle: 00:30:00 •Module 05: Time Management: 00:41:00 •Module 06: Quality Management: 00:22:00 •Module 07: Effective Planning & Scheduling: 00:47:00 •Module 08: Human Resource Management: 00:18:00 •Module 09: Performance Management: 00:19:00 •Module 10: Talent Management: 00:19:00 •Module 11: Organising Meeting and Conferences: 00:29:00 •Module 12: Managing Resources: 00:19:00 •Module 13: Change Management: 00:24:00 •Module 14: Business Resilience and Crisis Management: 00:18:00 •Module 15: Conflict Management: 00:16:00 •Module 16: Stress Management: 00:17:00 •Module 17: Communication Skills: 00:26:00 •Module 18: Procurement & Purchasing Management: 00:22:00 •Module 19: Risk Management: 00:25:00 •Assignment - How To Build Sales Funnels With ClickFunnels: 00:00:00
What hidden patterns lie behind the mask of a criminal? How can psychological profiling illuminate the shadows of criminal behaviour? Dive into the fascinating world of Criminology & Profiling, exploring the intricate nature of crime, the mechanisms of interrogation, the science behind forensics, and the ins and outs of law. No prior experience? No problem. Our course is crafted to cater to all, with carefully curated theoretical modules to guide you on this journey into the heart of criminology. By opting for this Criminology & Profiling Diploma bundle at a single price, you unlock a plethora of benefits. This approach provides a comprehensive and holistic view of criminology, ensuring that no key topic remains unexplored. Each module complements the others, allowing for a rounded understanding of all facets of criminology - from profiling and psychology to forensic science and legal principles. Furthermore, cost-effectiveness is a significant advantage. Purchasing the bundle allows you to explore all these intertwined subjects at a lower price point than if you were to buy each course separately. This course comprises the following courses: Criminology & Profiling Criminal Psychology - Confession & Interrogation Crime Analysis Forensic Science Criminal Investigation Criminal Law International Law Accident investigation Learning Outcomes: Gain a comprehensive understanding of the theoretical concepts in Criminology & Profiling. Delve into the complexities of Criminal Psychology, focusing on confession and interrogation. Learn to undertake rigorous Crime Analysis. Grasp the essentials of Forensic Science and its role in criminal justice. Understand Criminal and International Law principles in the context of crime. Explore the intricacies of Accident Investigation procedures. "Criminology & Profiling": Decode criminal behavior and dive deep into profiling techniques. "Criminal Psychology - Confession & Interrogation": Understand the psychological tactics in confessions and interrogations. "Crime Analysis": Learn to interpret and analyse crime data. "Forensic Science": Get to grips with the theoretical underpinnings of forensic science. "Criminal Investigation": Delve into the process and protocols of criminal investigation. "Criminal Law": Understand the legal principles governing crime and its prosecution. "International Law": Explore how crime is addressed on the global stage. "Accident Investigation": Learn the theoretical steps to unraveling accident circumstances. Ready to embark on this journey? Enrol today. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with an interest in criminology and criminal profiling. Law students seeking to understand crime from a new perspective. Psychology students or professionals aiming to specialise in criminal psychology. Aspiring crime novelists or screenplay writers want to add authenticity to their narratives. Career path Criminologist - £28K to £41K/year. Criminal Profiler - £35K to £48K/year. Forensic Psychologist - £31K to £52K/year. Criminal Investigator - £23K to £45K/year. Crime Analyst - £26K to £39K/year. Legal Consultant specialising in Criminal Law - £32K to £55K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Planning a project without a clear strategy is like assembling furniture without the instructions—frustrating and usually a bit wonky. This course offers a solid, no-nonsense guide to planning and executing projects with focus, structure and strategy. Whether you’re managing a team or working solo, you’ll gain a step-by-step understanding of what needs doing, when to do it and how to make sure nothing slips through the cracks. Expect practical insights into building timelines, managing expectations and keeping everything moving—without losing your sanity. Project management is more than just coloured charts and ticking boxes; it’s about making decisions that stick and managing people without constantly refreshing your inbox. In this course, you'll learn how to set objectives that actually mean something, align resources like a seasoned planner, and keep things on track when things go sideways (because they do). It’s perfect for anyone who needs a sharp, structured grip on project planning and delivery—without the fluff or fuss. All online, all at your pace. ________________________________________________________________________ Key Features: CPD Certified 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Advanced Diploma in Project Management at QLS Level 7 Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Project Planning and Execution Module 01: Key Concepts (I) Module 02: Key Concepts (II) Module 03: Initiation (I) Module 04: Initiation (II) Module 05: Planning (I) Module 06: Planning (II) Module 07: Planning Tools Module 08: Executing the Project Module 09: Maintaining and Controlling the Project Module 10: Closing Out Module 11: Communication Skills Module 12: Managing Meetings and Giving Feedback Module 13: Organisational Skills Module 14: Conflict Management Module 15: Stress Management ________________________________________________________________________ Complete Career Guide for Project Management : Project Planning and Execution(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Project Organizing. In addition to mastering the essentials of Project Organizing, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Project Organizing. Your dream career starts here! List of career guide courses included in Project Management : Project Planning and Execution With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a comprehensive understanding of the concepts and practices of project administration. Apply PMBOK and PMI concepts effectively in project scenarios. Develop skills for managing projects on a global scale. Effective Planning and Execution: Master the art of planning, scheduling, and executing projects efficiently. Effectively manage talent, human resources, and performance. Proficiently handle risks, crises, and ensure business resilience. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become proficient project managers. Professionals seeking to enhance project planning and execution skills. Team leaders aiming to improve leadership and communication skills. Those interested in global project Managing and risk mitigation. Anyone looking to boost their career in project Managing roles. Career path Project Manager - £40K to 70K/year. Quality Assurance Manager - £35K to 60K/year. Procurement Manager - £40K to 70K/year. Change Managing Consultant - £45K to 80K/year. Crisis Managing Specialist - £50K to 90K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Are you looking to enhance your Project Management skills? If yes, then you have come to the right place. Our comprehensive course on Project Management will assist you in producing the best possible outcome by mastering the Project Management skills. The Project Management course is for those who want to be successful. In the Project Management course, you will learn the essential knowledge needed to become well versed in Project Management . Our Project Management course starts with the basics of Project Management and gradually progresses towards advanced topics. Therefore, each lesson of this Project Management course is intuitive and easy to understand. Why would you choose the Project Management course from Compliance Central: Lifetime access to Project Management course materials Full tutor support is available from Monday to Friday with the Project Management course Learn Project Management skills at your own pace from the comfort of your home Gain a complete understanding of Project Management course Accessible, informative Project Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Project Management Study Project Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Project Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Project Management Project Management - Level 2 Curriculum Breakdown of the Project Management - Level 2 Course Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Project Management - Level 2. It is also great for professionals who are already working in Project Management - Level 2 and want to get promoted at work. Requirements To enrol in this Project Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Project Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Project Management - Level 2. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Six Sigma Training: Achieving Process Excellence and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Six Sigma Training: Achieving Process Excellence bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Six Sigma Training: Achieving Process Excellence course that will enhance your skills and prepare you for the competitive job market. Also, our Six Sigma Training: Achieving Process Excellence experts are available for answering your queries and help you along your learning journey. Advanced audio-visuals learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Six Sigma Training: Achieving Process Excellence, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Six Sigma Training: Achieving Process Excellence Bundle Consists of the following Premium courses: Course 01: Diploma in Lean Process and Six Sigma Course 02: Lean Six Sigma Toolkit Course 03: Process Improvement: Reduce Waste Course 04: SAP Controlling (CO) - Product Costing S4HANA Course 05: Quality Assurance Course 06: Operations Management Course 07: Performance Management Course 08: Equality and Diversity Course 09: Business Analysis Level 3 Course 10: Compliance & Business Risk Management Course 11: Commercial Law 2021 Course 12: Leadership & Management Diploma Course 13: Workplace Confidentiality Course 14: Time Management Benefits you'll get choosing Apex Learning for this Six Sigma Training: Achieving Process Excellence: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Six Sigma Training: Achieving Process Excellence Bundle Course 01: Diploma in Lean Process and Six Sigma Understanding Lean The Lean Culture The Five Principles of Lean Value and Waste Value Stream Mapping (VSM) The Principles of Flow and Pull Overview of Six Sigma The Define Phase The Measure Phase The Analyse Phase The Improve Phase The Control Phase Course 02: Lean Toolkit Introduction Cause and Effect Tools Working with Ideas Tools Process Mapping Tools Voice of the Customer Tools Close Out Course 03: Process Improvement: Reduce Waste Introduction Fundamentals of Waste The 8 Wastes VA vs. NVA Process Mapping Tools Case Study Close Out Course 04: SAP Controlling (CO) - Product Costing S4HANA Introduction Material Master Data and Pricing Controls BoM, Activities and Routing Overheads in Costing Costing Sheet Costing Variant Routing and Work Centres Cost Component Structure Execution of Standard Cost Estimation Course 05: Quality Assurance Introduction (Various Types of Testing) Functional Testing Rally Tool (Part - I) Rally Tool (Part - II) Documentation Waterfall Methodology Agile Methodology Introduction QA Revision Introduction to QTP Introduction to LoadRunner Course 06: Operations Management Introduction to Operations Management Project Management Business Development and Succession Planning Process Management Supply Chain Management Planning & Forecasting Operations Procurement & Purchasing Management Manufacturing & Delivery Operations Quality Management Managing Risk and Recovery Performance Management Talent Management Communication Skills Negotiation Techniques Conflict Management Stress Management Time Management Business Environment Business Writing Skills Course 07: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 08: Equality and Diversity Introduction to Equality, Diversity and Discrimination Equality and Diversity Legislation Integrating Equality and Diversity into Policy Human Rights Promoting Diversity and Social Inclusion Equality Analysis Links between Values, Attitudes and Beliefs Basics of Discrimination Stereotypes, Prejudice, Discrimination and Bias Institutional Discrimination Unconscious Bias Affirmative Action Monitoring Equality and Diversity Course 09: Business Analysis Level 3 Course 10: Compliance & Business Risk Management Course 11: Commercial Law 2021 Course 12: Personal Leadership and Influencing Skills Course 13: Workplace Confidentiality Course 14: Time Management CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Six Sigma Training: Achieving Process Excellence bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Six Sigma Training: Achieving Process Excellence is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Certified Management Course Do you want to be a good Manager? If you’re looking for a complete professional training for managers, then look no further! We have a comprehensive certified managerial course for you taught by top industry professionals. All from the comfort of your own home. Join our training to gain managerial skills on how to become an effective leader, conduct business meetings professionally and improve your communication techniques. The course covers many key topics from a manager’s perspective, teaches you techniques for increasing efficiency, time management and introduces you to methods such as Agile, Kaizen and Waterfall. You will learn how to motivate employees, negotiate, deal with crisis situations and learn the legal basis of the labor code. Get started immediately upon purchasing the course. You are just a few clicks away from unlimited access to a library full of materials on our interactive platform. All of this will be taught by our industry-leading experts! Join the Business Management course and get the benefits: Learning from a professional instructor24/7 access from any devicePractical exercisesTests, quizzes and recapsCertificate of completionExtra materials and downloadable bonuses100% satisfaction guarantee Your Singing Instructor: George Darby An industry-leading expert Our Business Management expert is a person with extensive experience and skills in managing various types of businesses. As a manager, he saw firsthand the importance of an effective team cooperation and got involved in the field. As a consultant, he specialized in smoothing the information exchange, bringing down barriers and creating a positive atmosphere throughout the organization. He developed skills and techniques which solved many of her clients’ problems. His management skills encompass a wide range of areas, including business strategy, operations, finance, marketing, human resources, and organizational development. Our expert also possesses strong leadership abilities and has the capacity to inspire others to strive for excellence. Overview of the course: Detailed Video presentations KPIs – Key Performance Indicators How to prioritize action, set key metrics and how to measure results and achieve success. Team Building and Performance Improvement Employee recruitment and team building. Building a sense of unity among employees and setting a mission. Basic Communication Techniques Soft skills in employee management. Emotional intelligence, conducting negotiations, organizational culture in a company, conflict resolution and counteraction bullying. Employee Motivation Manager and coach in one. Building a sense of mission in employees, effective and healthy motivation, achieving set goals through teamwork. Project Management Methods – Agile, Scurm, Waterfall Find out what each project management technique looks like. Three different methods: -Agile, -Scrum, -Waterfall. Choose which one is the most suitable for your needs. Training videos Conducting Business Meetings How to conduct meetings with employees, co-workers and clients. The basics of self-presentation and public speaking. Debriefing Conversations and Mastering Feedback Giving feedback to an employee. Effective debriefing and how to give constructive criticism. Self-Presentation in Practice – Creating Your Own Image Building authority but also a friendly image as a leader. How to make an impact and consistently achieve high performance. Team Management Team management in practice. Setting goals, delegating tasks, taking responsibility and building a sense of unity among employees Project Management Step-by-step project management techniques in practice. Tests Tests and Repetitions of Acquired Knowledge After each module, a test awaits you to help you consolidate your knowledge. Final Exam At the end course, take a final test as a comprehensive summary of the knowledge and skills you have acquired. Tasks Tasks and Practical Exercises Practical tasks will put the acquired knowledge into practice. Create a team management strategy, analyze reports, or conduct a short case study. Course materials Additional Materials for Use in Daily Work Supplementary materials to use daily and useful applications for a manager. Business dress code, complete with practical advice and ready-made styles. The art of creating attractive presentations, patterns, and templates. A practical guide to communication and self-presentation in public speaking. Experience Beginner-IntermediateLanguage English, German, French, Polish, Portuguese A letter from your expert instructor: Long gone are the days when the boss is seen as the enemy and the hierarchy of the company. A satisfied employee is an effective employee, which is why we need more good managers.Management training is ideal for professionals who work with people and manage a team or for those who would like to be promoted to manager in the future.During the course, you will gain extensive managerial competencies on topics such as team leadership techniques, project management and team building.How do you combine being a good manager, giving your employees support and share experiences, but always with authority and respect? Let us show you!In any company, effectively managing a team and building a sense of unity in a way that still allows you to give constructive criticism is key. Do you know how to deal with crisis situations? Promote your employees or give them their notice when necessary?And the most important question of all, how do you create the right environment for employees to grow and lead your team to perform above average and enjoy success?Find the answers to these questions and many more on this course!George DarbyBusiness Management Expert
Explore the various methods of lead or sales generation with the Sales Generation Course. Sales or lead generation is the marketing strategies of stimulating and capturing interest in a product or service for the purpose of developing a sales pipeline. The course teaches you the strategies of creating sales or lead generation. The essential skills that are involved in the sales generation creation will be covered in the course. The proper communication skill, techniques for grabbing customer's attention, and the ways of creating sales funnel will also be discussed in the course. The course also shows you the step by step guide for setting up your OTOs (One Time Offers) where you do not need to ask the clients for purchasing something else right after the initial sales. You will also know the methods of collecting email list and send email regularly to update them about your service. Shortly, you will gain acquainted with the various areas of sales generation. What you'll learn You'll know how to increase your conversions & sales by up to 1000% You'll know how to build a complete business online & offline You'll know how to turn 100 clicks a day into $20K a month You'll know how to improve sales on for your front-end products You'll know how to create high-converting sales scripts (with templates to follow) You'll know how to optimize your squeeze & optin pages You'll know how to email & communicate with your audience and potentially 6X your business overnight You'll know how to use voice inflection to 2X sales You'll know how to use 'buying triggers' to induce 'buying states of mind' into your visitors You'll know how to DOUBLE YOUR BUSINESS with just a few small tweaks on ONE SINGLE PAGE of your business Requirements You should know how to use a PC at a beginner level Introduction Introduction FREE 00:01:00 The Value Ladder for 10X The Profits 00:13:00 100 Clicks a Day Formula 00:08:00 Your Value Ladder Buildout 00:20:00 5 Why Buy Triggers 00:11:00 Voice Inflection for 2X Sales 00:17:00 Expert Positioning 00:18:00 Front End Focus 00:11:00 Squeeze Page Secrets 00:12:00 My Squeeze Page Example 00:05:00 Squeeze Page Examples & Building with ClickFunnels 00:23:00 How to Build Your Optin Pages 00:08:00 Email Marketing Why Email Everyday 00:03:00 Soap Opera Sequence 00:13:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 Squeezing Extra Money from Emails 00:06:00 Seinfeld Email Sequence 00:11:00 The Sales Portion of Your Funnel Bait Overview 00:19:00 TYP Overview 00:03:00 The Bridge Hack 00:07:00 The Bridge Page 00:06:00 Front-End Overview 00:12:00 WWWH Script 00:04:00 Star Story Solution Script 00:17:00 OTO Script 00:09:00 Assessment
Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Supply Chain Operations Analyst course might help you get there! Expand your expertise with high-quality training - study the Supply Chain Operations Analyst course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Supply Chain Operations Analyst online training course. The Supply Chain Operations Analyst course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Supply Chain Operations Analyst course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Supply Chain Operations Analyst training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Module 1: An overview of Supply Chain Management Module 2: Role of Logistics of Supply Chain Module 3: Customer Response Principles and Systems Module 4: Supply Chain System and Principles Module 05: Introduction to Operations Management Module 6: Global Supply Chain Operations Module 07: Planning & Forecasting Operations Module 08: Procurement & Purchasing Management Module 09: Manufacturing & Delivery Operations Module 10:Inventory Strategies for Supply Chain Module 11: Warehouse Management and Operations Module 12: Supply Chain Design and Monitoring Module 13: Supply Chain Network and Evaluating Module 14:Supply Chain Planning and New Business Concepts Module 15: Aligning Your Supply Chain Process with Your Business Assessment Process Once you have completed all the modules in the Supply Chain Operations Analyst course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Supply Chain Operations Analyst course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Supply Chain Operations Analyst course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.