The Microsoft Office Specialist (MOS) is a globally recognised qualification. Having a Microsoft Office Specialist certification on your CV demonstrates that you have gained the necessary expertise to competently use Microsoft applications, giving you a competitive advantage when job hunting as well as in the workplace. It will significantly increase your confidence, skills and employability. It will serve to objectively validate your IT skills and assist in your advancement in your chosen career.
Course Overview The comprehensive Beginners to Advanced Parenting Skills Training has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Beginners to Advanced Parenting Skills Training today, and learn from the very best the industry has to offer! This best selling Beginners to Advanced Parenting Skills Training has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Beginners to Advanced Parenting Skills Training is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Beginners to Advanced Parenting Skills Training is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Beginners to Advanced Parenting Skills Training is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Beginners to Advanced Parenting Skills Training, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Beginners to Advanced Parenting Skills Training will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Beginners to Advanced Parenting Skills Training to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00
This Level 1 Award In Skills for Childcare course is designed to provide learners a thorough understanding of the childcare sector, equipping them with sector-specific knowledge and skills as well as a range of transferable employability skills. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. Through this Level 1 Award In Skills for Childcare course, you will develop the most in-demand skills to kickstart your career in childcare or other related sectors, as well as upgrade your existing knowledge & skills. This Level 1 Award In Skills for Childcare course provides learners with the ability to learn the course material when it is most convenient for them. Many learners are even able to continue working, while finishing their coursework in a reasonable amount of time. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Level 1 - Skills for Childcare course, learner will be able to: Know how to respect and value children as individuals. Understand children rights Gain a solid understanding of working in early years settings. Understand the growth and development of young children. Why Choose Level 1 - Skills for Childcare Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 1 - Skills for Childcare Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of Level 1 - Skills for Childcare Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [Note: Free PDF certificate as soon as completing the Level 1 - Skills for Childcare course] Detailed Course Curriculum *** Level 1 - Skills for Childcare *** Module 1: Respecting and Valuing Children Know how to respect and value children as individuals Understand ways to respect and value children Know that children have rights Module 2: Working in Early Years Settings Know the range of settings in the early years of provision Know the roles, responsibilities and possible career progression routes in early years settings Know the core skills required for work in an early year setting Be able to plan own learning and development in order to prepare for a career within the early year's sector Module 3: Growth and Development of Young Children Know about factors which influence the growth and development of children from birth to 5 years 11 months Know how to support the growth and development of children Assessment Method After completing each module of the Level 1 Award in Skills for Childcare Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 1 Award In Skills for Childcare course is ideal for anyone who wants to improve their job prospects or advance this field and wants to gain in-depth knowledge of Child Care. Requirements There are no specific requirements for this Level 1 - Skills for Childcare course because it does not require any advanced knowledge or skills. Career path With the help of this Level 1 - Skills for Childcare course, you will be able to seek several promising careers in the Child Care setting. Including - Child Care Teacher Child Care Assistant Child Care Provider Child Care Director Certificates Certificate of completion Digital certificate - Included
Project Requirements Management Poor requirements definition and lack of adequate change control procedures to requirements and scope are the primary contributors to project difficulty and failure. This workshop will provide you with the knowledge, tools, and techniques required to minimize or avoid these pitfalls. What You Will Learn You'll learn how to: Explain the Requirement Management process within the project lifecycle Understand requirements terminology and structure for definition and development Apply and evaluate techniques to identify and draw out requirements from people, places, and things Create models to conceptualize the requirements landscape and communicate effectively with stakeholders Indicate the importance of requirements prioritization Write SMART requirements using structured language skills Understand how to apply checklists, questionnaires, and document templates in the requirements development process Verify and validate requirements to support project success Effectively manage changing requirements across the project lifecycle Requirements Framework Requirements definitions The importance of requirements Type of requirements Developing Requirements: The Process High-level requirements development and management process Stakeholder involvement in requirements management Progressive elaboration in requirements management Elicit Requirements Requirements-Gathering Approach Sources of Information Requirements-Gathering Techniques Analyze Requirements Models and Requirements Using Use Cases Prioritizing Requirements Specify Requirements Specifying Requirements Essential Technical Writing Skills SMART Requirements Quality Attributes Monitor and Control Requirements Why and When Requirements Change Change Management and Control Requirements Traceability Validating and Verifying Requirements Validating Requirements Verifying Requirements Using Checklists
Do you struggle with public speaking? Are you looking to take your presentations to the next level? The Public Speaking: Confident Delivery Skills Level 03 course will teach you how to deliver powerful work presentations with confidence, using the art of verbal and nonverbal communication. Through step-by-step guidance, you will learn how to use language, words, facial expressions, gestures, and tone of voice effectively. It will show you how to develop a strong conversational style that will keep your audience hooked, as well as how to improve your posture to exude confidence. Our instructor will also share some tips on how to write effective speaking notes to prepare you for your presentations and guide you on your delivery. By the end of this course, you will be able to present information in powerful ways that will leave a lasting impact on your audience. This best selling Public Speaking: Confident Delivery Skills Level 03 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Public Speaking: Confident Delivery Skills Level 03 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Public Speaking: Confident Delivery Skills Level 03 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Public Speaking: Confident Delivery Skills Level 03 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Public Speaking: Confident Delivery Skills Level 03, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Public Speaking: Confident Delivery Skills Level 03 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Public Speaking: Confident Delivery Skills Level 03 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Are you looking to enhance your School Counsellor Foundational Skills skills? If yes, then you have come to the right place. Our comprehensive course on School Counsellor Foundational Skills will assist you in producing the best possible outcome by mastering the School Counsellor Foundational Skills skills. The School Counsellor Foundational Skills course is for those who want to be successful. In the School Counsellor Foundational Skills course, you will learn the essential knowledge needed to become well versed in School Counsellor Foundational Skills. Our School Counsellor Foundational Skills course starts with the basics of School Counsellor Foundational Skills and gradually progresses towards advanced topics. Therefore, each lesson of this School Counsellor Foundational Skills course is intuitive and easy to understand. Why would you choose the School Counsellor Foundational Skills course from Compliance Central: Lifetime access to School Counsellor Foundational Skills course materials Full tutor support is available from Monday to Friday with the School Counsellor Foundational Skills course Learn School Counsellor Foundational Skills skills at your own pace from the comfort of your home Gain a complete understanding of School Counsellor Foundational Skills course Accessible, informative School Counsellor Foundational Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the School Counsellor Foundational Skills Study School Counsellor Foundational Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your School Counsellor Foundational Skills Course School Counsellor Foundational Skills Curriculum Breakdown of the School Counsellor Foundational Skills Course Module 01: Introduction to School Counselling Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Childhood and Adolescent Psychiatric Disorders Module 05: Counselling Children and Adolescents in Schools Module 06: Legal, Cultural and Ethical Issues in Professional Counselling Module 07: Counselling Stress and Anxiety Disorders Module 08: Counselling Trauma and Substance Abuse Module 09: Counselling Mood Disorders and Depression Module 10: Counselling Eating & Sleeping Disorders Module 11: Counselling Self Harm and Suicide Module 12: Life Coaching and Career Counselling Module 13: Communication Skills and Empathy in Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The School Counsellor Foundational Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in School Counsellor Foundational Skills. It is also great for professionals who are already working in School Counsellor Foundational Skills and want to get promoted at work. Requirements To enrol in this School Counsellor Foundational Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The School Counsellor Foundational Skills course will enhance your knowledge and improve your confidence. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
10 High-income & Passive Income Skills Courses - Learn the Skills to Earn More Money Are you looking to learn the skills that will help you earn more money? If so, then the 10 High-income & Passive Income Skills Courses is for you. This bundle course includes 10 in-depth courses that will teach you the skills you need to succeed in today's economy. The courses included in this bundle are: Course 01: Digital Marketing Learn how to use digital marketing to reach your target audience and grow your business. Course 02: Cryptocurrency Learn how to invest in cryptocurrency and make money from the blockchain revolution. Course 03: Copywriting Learn how to write persuasive copy that will sell your products or services. Course 04: ChatGPT Learn how to use ChatGPT to create chatbots that can automate your customer service and marketing. Course 05: Content Marketing Learn how to create content that attracts and engages your target audience. Course 06: SEO - Search Engine Optimisation for Business Learn how to optimize your website for search engines so that more people can find you online. Course 07: Power BI Learn how to use Power BI to analyze data and make better business decisions. Course 08: Microsoft Exce Learn how to use Microsoft Excel to create spreadsheets, charts, and graphs. Course 09: Graphic Design Learn how to use graphic design software to create professional-looking designs. Course 10: Data Analysis Learn how to use data analysis techniques to extract insights from data. Key Features CPD Accredited Free PDF Certificates Lifetime Access No Hidden Fees This bundle course is perfect for anyone who wants to learn the skills they need to earn more money. Whether you're looking to start a new career, grow your business, or simply make more money on the side, this course has something for you. The courses are taught by experienced instructors who are experts in their field. They will teach you the latest techniques and strategies so that you can start using these skills right away. The course is also self-paced, so you can learn at your own pace. You can take the courses in any order that you like, and you can access them from anywhere in the world. Learning Outcomes: By the end of this bundle course, you will be able to: Use digital marketing to reach your target audience and grow your business. Invest in cryptocurrency and make money from the blockchain revolution. Write persuasive copy that will sell your products or services. Use ChatGPT to create chatbots that can automate your customer service and marketing. Create content that attracts and engages your target audience. Optimize your website for search engines so that more people can find you online. Use Power BI to analyze data and make better business decisions. Use Microsoft Excel to create spreadsheets, charts, and graphs. Use graphic design software to create professional-looking designs. Use data analysis techniques to extract insights from data. If you're looking to learn the skills that will help you earn more money, then the 10 High-income & Passive Income Skills Courses is for you. Sign up today and start learning! CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for anyone who wants to learn the skills they need to earn more money. This includes: Digital marketers Cryptocurrency investors Copywriters ChatGPT developers Content marketers SEO experts Power BI users Microsoft Excel users Graphic designers Data analysts Career path Data Analyst Graphic Designer Blockchain Developer Copywriter Content Marketing SEO Executive Certificates Certificate of completion Digital certificate - Included
Are you interested in pursuing a career in the Computer Science Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Computer Science Advanced Diploma will assist you in producing the best possible outcome by learning the Computer Science Advanced Diploma skills. The Computer Science Advanced Diploma bundle is for those who want to be successful. In the Computer Science Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in Computer Science Advanced Diploma. Why would you choose the Computer Science Advanced Diploma course from Compliance Central: Lifetime access to Computer Science Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the Computer Science Advanced Diploma course Learn Computer Science Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of Computer Science Advanced Diploma course Accessible, informative Computer Science Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Computer Science Advanced Diploma bundle Study Computer Science Advanced Diploma in your own time through your computer, tablet or mobile device Our Computer Science Advanced Diploma bundle starts with the basics of Computer Science Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this Computer Science Advanced Diploma is intuitive and easy to understand. Courses in this Computer Science Advanced Diploma Bundle: Course 01: Computer Science with Python Course 02: Diploma in Front-End Web Development (HTML, CSS, & Bootstrap) Course 03: It: Ethical Hacking, IT Security and IT Cyber Attacking Course 04: Data Science and Visualisation with Machine Learning Course 05: Info Graphics Web Design - Affinity Designer Training Course 06: Website Hacking From Scratch Course 07: Web Application Penetration Testing Course Course 08: Excel Add-in with C# VSTO and Web Course 09: C++ Programming for Absolute Beginnerss Course 10: Computer Vision: C++ and OpenCV with GPU support Course 11: Learning Effective UX Designs Course 12: C++ Coding Masterclass CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Computer Science Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Computer Science Advanced Diploma. Requirements To enrol in this Computer Science Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The Computer Science Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Computer Science Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each
Level 6 NVQ Diploma in Construction Contracting Operations Management