51134 Courses

24-Hour Flash Sale! Prices Reduced Like Never Before!! The UK construction industry, worth £200 billion and employing 2.2 million people, is experiencing high demand for civil engineers, with an expected 10% growth over the next decade. The Royal Academy of Engineering predicts a significant shortage of 30,000 civil engineers by 2025 due to the high demand for skilled civil engineers with an average salary of over £50,000 per year. Stand out in the competitive job market with a portfolio of in-demand skills and certifications with our Civil Engineering course. This Civil Engineering, Structural Engineering & Construction Management bundle prepares you for various civil engineering roles, from structural and geotechnical engineering to transportation and environmental engineering. Each lesson in this Civil Engineering, Structural Engineering & Construction Management Diploma course is crafted for easy understanding, enabling you to become proficient in Civil Engineering, Structural Engineering & Construction Management Diploma. Whether you are a beginner or looking to sharpen your existing Nursing skills, this Civil Engineering, Structural Engineering & Construction Management Diploma is the ideal choice. Courses are Included in This Bundle: Course 01: Diploma in Construction Management Course 02: Construction Industry Scheme (CIS) Course 03: LEED V4: Building Design and Construction Course 04: Solidworks Foundation Training Course 05: Autocad Electrical Design Course 06: CAD Design Course: Assemblies, Modelling And Civil Drawings Course 07: Revit Architecture Ultimate Interior Design Course Course 08: AutoCAD VBA Programming Course 09: Interior Design Professional Diploma Course 10: WELL Building Standard Course 11: Architectural Studies Course 12: Bricklaying Course 13: Construction Cost Estimation Diploma Course 14: Building Quantity Surveying Training Level 3 Course 15: Surveying Basics Course 16: Construction Estimation using RSMeans Course 17: Property Law and Legislation Course 18: Construction Site Supervisor Course 19: Site Management Safety Training Scheme (SMSTS) Course 20: Construction Safety With our Civil Engineering, Structural Engineering & Construction Management Diploma exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £180) Absolutely FREE. Learning Outcomes of Civil Engineering, Structural Engineering & Construction Management Bundle: Master civil engineering and construction management techniques. Understand sustainable building and LEED V4 standards. Gain proficiency in Solidworks for civil design. Learn AutoCAD for electrical construction design. Develop project management and team coordination skills. Acquire knowledge in architectural studies and bricklaying. Why Choose Our Civil Engineering, Structural Engineering & Construction Management Diploma Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support So enrol now in this Civil Engineering, Structural Engineering & Construction Management Diploma Today to advance your career! Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Civil Engineering or Construction Management. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Civil Engineering or Construction Management setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Civil Engineering or Construction Management related fields impacting their Civil Engineering or Construction Management experiences and long-term development. Course Curriculum Course 01: Diploma in Construction Management Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Cost Estimation Module 07: Elements and Factors influencing Cost Estimation Module 08: Planning and Management of Equipment Module 09: Construction Materials Management Module 10: Vendor Analysis in Construction Management Module 11: Construction Procurement Module 12: Stock Control Module 13: Supply Chain Management Module 14: The Main Participators Module 15: Quality Assurance and Customer Care Module 16: Legal Aspects of Contracting Module 17: Human Resources Management Module 18: Risk and Value Management Module 19: Communications, Information and Documentation of Construction Module 20: Health and Safety in Construction Management Course 02: Construction Industry Scheme (CIS) Module 01: Construction Industry Scheme (CIS) Module 02: Coverage of the Scheme Module 03: Contractors and Registration for the Scheme Module 04: Verification Process Module 05: The CIS Returns Module 06: Record Keeping and CIS Certificates Module 07: Penalties Involved in CIS Module 08: Miscellaneous Information Course 03: LEED V4: Building Design and Construction Module 01: Introduction Module 02: Integrative Process Module 03: Location & Transportation Module 04: Sustainable Sites Module 05: Water Efficiency Module 06: Energy & Atmosphere Module 07: Materials & Resources Module 08: Indoor Environment Quality Module 09: Innovation Module 10: Regional Priority Module 11: Completion =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring civil engineers Construction managers Architecture students Surveyors and estimators Interior design enthusiasts Property law professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Civil Engineer: £30,000 - £50,000 Construction Manager: £35,000 - £70,000 Architectural Designer: £28,000 - £45,000 Quantity Surveyor: £25,000 - £50,000 Construction Safety Officer: £25,000 - £45,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Live & study Spanish in your teacher’s home in Barcelona! Experience the city’s rich culture and language with 20 hours of tailored Spanish lessons, whether in comfortable indoor spaces or while discovering Barcelona’s iconic sights.

This verification of expected death training is suitable for nurses who are interested in taking on the extended role of verification of expected death within various healthcare settings.

Course Overview The comprehensive Beginners to Advanced Parenting Skills Training has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Beginners to Advanced Parenting Skills Training today, and learn from the very best the industry has to offer! This best selling Beginners to Advanced Parenting Skills Training has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Beginners to Advanced Parenting Skills Training is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Beginners to Advanced Parenting Skills Training is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Beginners to Advanced Parenting Skills Training is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Beginners to Advanced Parenting Skills Training, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Beginners to Advanced Parenting Skills Training will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Beginners to Advanced Parenting Skills Training to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

All person centred planning tools and processes are driven by a commitment to achieve inclusive outcomes for the person whose plan it is, and the young people involved are always present throughout their planning session. The focus of all person centred approaches is the whole person irrespective of the label they carry. Two people, a process facilitator and a graphic facilitator, typically facilitate plans. Course Category Person Centred Planning Inclusion Strategic Work Visioning and Problem Solving Description Person centred planning is a way of expressing a set of inclusive values through a unique range of tools and techniques. The most commonly used person centred tools – MAPS and PATH – create a hands-on demonstration of these values in action. All person centred planning tools and processes are driven by a commitment to achieve inclusive outcomes for the person whose plan it is, and the young people involved are always present throughout their planning session. The focus of all person centred approaches is the whole person irrespective of the label they carry. Two people, a process facilitator and a graphic facilitator, typically facilitate plans. The role of the support service staff in this work is as a facilitator not as an expert participant, problem solver, assessor or provider of consultation. MAPS and PATH are especially effective tools in planning transitions and annual review processes for young people with additional support needs and for through-care planning for young people who are looked after or accommodated. Over time person centred working will reveal areas of unmet need in current provision and thereby inform the ongoing strategic planning within any particular region. Testimonials “Thanks again for a superb day which from my perspective as Principal Educational Psychologist has been a real boost and uplifted my spirits about helping move the Educational Psychology Service forward as well as gaining greater insight and understanding of individual Educational Psychologists. Several EPs have said that they are planning to use MAPS and PATHS in their work and I will be joining them.”DR MICHAEL HYMANS, PRINCIPAL EDUCATIONAL PSYCHOLOGIST, LONDON BOROUGH OF Learning Objectives To Explore the values underpinning person centred working To show how person centred planning naturally captures young people’s strengths and capacities A demonstration of how person centred planning encourages meaningful consultation and participation with young people (particularly for those who cannot make their views known in typical ways To show how Person Centred Planning leads to the building of stronger parent/school partnerships To indicate how person centred planning can promote multi-agency teamwork and shared responsibilities To increase understanding the how of process and graphic facilitation in person centred work. Who Is It For ? Teachers and School Staff Education Services Social Care Staff Health Professionals Transition Coordinators Family Support Workers Link Workers Course Content An introduction to the person centred planning tools PATH live demonstration in action followed by real time coaching of facilitation skills. We would stress that this is an introductory day and that participants will be expected to make plans for their own follow up and further practice of the tools covered in the course of the day.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The world is a beautiful place filled with the most amazing creatures that are waiting to be discovered. If you're someone who has always been fascinated by the chirping of birds, the way they take flight, and their awe-inspiring beauty, then our Ornithology: Birds Conservation bundle is the perfect choice for you. With this bundle, you will be taken on a journey of discovery, where you will learn everything there is to know about birds and their conservation. The first course in the bundle is QLS-endorsed, and upon completion, you will receive a QLS hardcopy certificate that will be proof of your knowledge in the field of ornithology. But the learning doesn't stop there. You will also have access to 10 CPD-QS accredited courses that cover a range of topics, from animal psychology to veterinary physiotherapy and exercise physiology. With the Animal Care Course, you will learn how to take care of your feathered friends, and with the Wildlife Rescue and Rehabilitation Course, you will be equipped with the skills necessary to help injured or sick birds. Our Equine Psychology course will teach you about the psychology of horses, while the Veterinary Physiotherapy and Exercise Physiology course will equip you with the knowledge necessary to help animals recover from injuries. Finally, our Pet First Aid course will give you the skills you need to care for your beloved feathered companions in an emergency. Enrol in our Ornithology: Birds Conservation bundle today, and let us take you on a journey of discovery, where you will learn all about the beauty and conservation of birds. This Ornithology : Birds Conservation Bundle Package includes: Course 01:Advanced Diploma in Ornithology at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Basic Biology Online Course Course 02: Zoology Course 03: Genetics Course 04: Animal Science Course 05: Animal Care Course Course 06: Animal Psychology Course Course 07: Equine Psychology Course 08: Veterinary Physiotherapy and Exercise Physiology Course 09: Wildlife Rescue and Rehabilitation Course Course 10: Pet First Aid Why Prefer This Ornithology : Birds Conservation Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Ornithology : Birds Conservation bundle courses, you will be able to learn: Gain a comprehensive understanding of bird biology, behaviour, and ecology Learn about the diversity and inheritance of animals Acquire practical knowledge in animal care and pet first aid Develop an understanding of animal psychology and equine psychology Acquire knowledge of veterinary physiotherapy and exercise physiology Learn about the anatomy and physiology of animals Develop the skills necessary to rescue, rehabilitate, and release birds in need ***Curriculum breakdown of Introduction to Ornithology*** Module 01: Introduction to Ornithology Module 02: Classification of Birds Module 03: Diversity: Part-1 Module 04: Diversity: Part-2 Module 05: Topography Module 06: Feathers and Avian Flight Module 07: Activity and Behaviour Module 08: Bird Vocalisation Module 09: Nest and Nest-Building Module 10: Reproduction, Egg, Hatching Module 11: Territory and Migration Module 12: Birds Conservation How is the Ornithology : Birds Conservation Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring ornithologists Bird lovers Animal enthusiasts Those interested in animal conservation Career path Wildlife rehabilitation specialist (average salary range: £18,000 - £35,000) Zoologist (average salary range: £20,000 - £40,000) Animal welfare officer (average salary range: £18,000 - £27,000) Wildlife biologist (average salary range: £24,000 - £43,000) Veterinary physiotherapist (average salary range: £18,000 - £35,000) Animal care specialist (average salary range: £14,000 - £25,000) Certificates Advanced Diploma in Ornithology at QLS Level 7 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

***24 Hour Limited Time Flash Sale*** Diploma in HVAC - CPD Accredited Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Diploma in HVAC - CPD Accredited Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Diploma in HVAC - CPD Accredited bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Diploma in HVAC - CPD Accredited Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Diploma in HVAC - CPD Accredited Career Bundle: Course 01: Diploma in HVAC - CPD Accredited Course 02: HVAC Basics and Load Calculation Course 03: High Voltage Generation for Electrical Engineering Course 04: Electric Power Metering for Single and Three Phase Systems Course 05: Short Circuit Analysis for HV Three Phase Systems Course 06: Electrical Engineering for Electrical Substations Course 07: Electrical 3 Phase Power Transformers Fundamentals Course 08: Protection and Control of High Voltage Power Circuits Course 09: Distribution Station & Feeder Protection Course 10: Heating, Ventilation & Air Conditioning (HVAC) Technician Course 11: Heat Exchanger Course 12: PAT Training Course 13: MATLAB Simulink for Electrical Power Engineering Course 14: Electrician Course 15: Smart Meter Installer Course Course 16: Electronic & Electrical Devices Maintenance & Troubleshooting Course 17: Electrical Machines for Electrical Engineering Course 18: Electric Circuits for Electrical Engineering Course 19: Digital Electric Circuits & Intelligent Electrical Devices Course 20: Light Current Systems for Electrical Engineering Course 21: Basic AC Circuit Analysis Course 22: Energy Saving in Electric Motors Course 23: Engine Lubricant System Training Course 24: Electric Vehicle Battery Management System Course 25: Electrical and Fire Safety Training With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Diploma in HVAC - CPD Accredited today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Diploma in HVAC - CPD Accredited course materials Get instant access to this Diploma in HVAC - CPD Accredited course Learn Diploma in HVAC - CPD Accredited from anywhere in the world 24/7 tutor support with the Diploma in HVAC - CPD Accredited course. Start your learning journey straightaway with our Diploma in HVAC - CPD Accredited Training! Diploma in HVAC - CPD Accredited premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Diploma in HVAC - CPD Accredited is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Diploma in HVAC - CPD Accredited course. After passing the Diploma in HVAC - CPD Accredited exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in HVAC - CPD Accredited course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Diploma in HVAC - CPD Accredited skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Diploma in HVAC - CPD Accredited doesn't require prior experience and is suitable for diverse learners. Career path This Diploma in HVAC - CPD Accredited bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

This Level 1 Award In Skills for Childcare course is designed to provide learners a thorough understanding of the childcare sector, equipping them with sector-specific knowledge and skills as well as a range of transferable employability skills. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. Through this Level 1 Award In Skills for Childcare course, you will develop the most in-demand skills to kickstart your career in childcare or other related sectors, as well as upgrade your existing knowledge & skills. This Level 1 Award In Skills for Childcare course provides learners with the ability to learn the course material when it is most convenient for them. Many learners are even able to continue working, while finishing their coursework in a reasonable amount of time. Enrol today and take the next step towards your personal and professional goals. Learning Outcomes After completing this Level 1 - Skills for Childcare course, learner will be able to: Know how to respect and value children as individuals. Understand children rights Gain a solid understanding of working in early years settings. Understand the growth and development of young children. Why Choose Level 1 - Skills for Childcare Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 1 - Skills for Childcare Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of Level 1 - Skills for Childcare Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [Note: Free PDF certificate as soon as completing the Level 1 - Skills for Childcare course] Detailed Course Curriculum *** Level 1 - Skills for Childcare *** Module 1: Respecting and Valuing Children Know how to respect and value children as individuals Understand ways to respect and value children Know that children have rights Module 2: Working in Early Years Settings Know the range of settings in the early years of provision Know the roles, responsibilities and possible career progression routes in early years settings Know the core skills required for work in an early year setting Be able to plan own learning and development in order to prepare for a career within the early year's sector Module 3: Growth and Development of Young Children Know about factors which influence the growth and development of children from birth to 5 years 11 months Know how to support the growth and development of children Assessment Method After completing each module of the Level 1 Award in Skills for Childcare Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 1 Award In Skills for Childcare course is ideal for anyone who wants to improve their job prospects or advance this field and wants to gain in-depth knowledge of Child Care. Requirements There are no specific requirements for this Level 1 - Skills for Childcare course because it does not require any advanced knowledge or skills. Career path With the help of this Level 1 - Skills for Childcare course, you will be able to seek several promising careers in the Child Care setting. Including - Child Care Teacher Child Care Assistant Child Care Provider Child Care Director Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your School Counsellor Foundational Skills skills? If yes, then you have come to the right place. Our comprehensive course on School Counsellor Foundational Skills will assist you in producing the best possible outcome by mastering the School Counsellor Foundational Skills skills. The School Counsellor Foundational Skills course is for those who want to be successful. In the School Counsellor Foundational Skills course, you will learn the essential knowledge needed to become well versed in School Counsellor Foundational Skills. Our School Counsellor Foundational Skills course starts with the basics of School Counsellor Foundational Skills and gradually progresses towards advanced topics. Therefore, each lesson of this School Counsellor Foundational Skills course is intuitive and easy to understand. Why would you choose the School Counsellor Foundational Skills course from Compliance Central: Lifetime access to School Counsellor Foundational Skills course materials Full tutor support is available from Monday to Friday with the School Counsellor Foundational Skills course Learn School Counsellor Foundational Skills skills at your own pace from the comfort of your home Gain a complete understanding of School Counsellor Foundational Skills course Accessible, informative School Counsellor Foundational Skills learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the School Counsellor Foundational Skills Study School Counsellor Foundational Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your School Counsellor Foundational Skills Course School Counsellor Foundational Skills Curriculum Breakdown of the School Counsellor Foundational Skills Course Module 01: Introduction to School Counselling Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Childhood and Adolescent Psychiatric Disorders Module 05: Counselling Children and Adolescents in Schools Module 06: Legal, Cultural and Ethical Issues in Professional Counselling Module 07: Counselling Stress and Anxiety Disorders Module 08: Counselling Trauma and Substance Abuse Module 09: Counselling Mood Disorders and Depression Module 10: Counselling Eating & Sleeping Disorders Module 11: Counselling Self Harm and Suicide Module 12: Life Coaching and Career Counselling Module 13: Communication Skills and Empathy in Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The School Counsellor Foundational Skills course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in School Counsellor Foundational Skills. It is also great for professionals who are already working in School Counsellor Foundational Skills and want to get promoted at work. Requirements To enrol in this School Counsellor Foundational Skills course, all you need is a basic understanding of the English Language and an internet connection. Career path The School Counsellor Foundational Skills course will enhance your knowledge and improve your confidence. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00