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1489 Courses

Medication Training Course

By Compete High

🚀 Unlock Your Potential with Medication Training Course! 🚀 Are you ready to embark on a journey that will elevate your career in the healthcare industry? Introducing the Medication Training Course - your gateway to mastering the essential skills and knowledge required to administer medications effectively and safely.   Why Choose Medication Training Course? In today's fast-paced healthcare environment, the ability to handle medications with precision and care is non-negotiable. Whether you're a seasoned healthcare professional looking to enhance your expertise or a newcomer eager to enter the field, this course equips you with the fundamental know-how to navigate the complexities of medication management. By enrolling in the Medication Training Course, you'll: 🔍 Gain a comprehensive understanding of different types of medications, their uses, and potential side effects. 🛡️ Learn best practices for medication administration, including dosage calculation and proper techniques. 🔬 Explore pharmacology principles, drug interactions, and medication safety protocols to mitigate risks. 👩‍️ Enhance your communication skills to effectively collaborate with patients, caregivers, and fellow healthcare providers. 💡 Stay updated with the latest advancements and guidelines in medication management to deliver optimal patient care.   Who is this for? The Medication Training Course is designed for a wide range of healthcare professionals seeking to sharpen their medication management skills. Whether you're a nurse, pharmacist, medical assistant, or caregiver, this course provides invaluable insights and practical techniques to excel in your role. Even if you're considering a career switch to the healthcare industry, this course offers a solid foundation to kickstart your journey.   Career Path Upon completion of the Medication Training Course, a world of opportunities awaits you in the healthcare sector. You'll be equipped with the expertise and confidence to pursue various career paths, including: 👨‍️ Registered Nurse: Administer medications safely and accurately while providing compassionate patient care. 💊 Pharmacy Technician: Assist pharmacists in dispensing medications and educating patients on their proper use. 👩‍🔬 Clinical Research Associate: Contribute to drug development and clinical trials by ensuring compliance with medication protocols. 🏥 Healthcare Administrator: Implement medication management policies and procedures to optimize patient outcomes and safety. 👨‍👩‍👦‍👦 Caregiver: Support individuals with chronic illnesses or disabilities in managing their medication regimens at home. Don't miss out on the opportunity to elevate your career and make a meaningful difference in the lives of others. Enroll in the Medication Training Course today and take the first step towards becoming a trusted medication expert in the healthcare industry! 🌟 Unlock your potential with Medication Training Course! 🌟   Frequently Asked Questions (FAQ) Q: What is Medication Training Course? A: The Medication Training Course is a comprehensive educational program designed to equip healthcare professionals and aspiring individuals with the necessary knowledge and skills to effectively handle medications. This course covers various aspects of medication management, including medication administration techniques, pharmacology principles, and medication safety protocols. Q: Who can benefit from taking the Medication Training Course? A: The course is suitable for a wide range of healthcare professionals, including nurses, pharmacists, medical assistants, and caregivers. It's also ideal for individuals considering a career in healthcare or those seeking to enhance their medication management skills for personal or professional reasons. Q: What topics are covered in the course? A: While the specifics may vary depending on the program, typical topics covered in the Medication Training Course include types of medications, dosage calculation, drug interactions, medication administration techniques, pharmacokinetics, medication safety protocols, and communication skills related to medication management. Q: How long does it take to complete the course? A: The duration of the Medication Training Course varies depending on the program format and the individual's pace of learning. Some courses may be completed in a few weeks, while others may span several months. Online courses often offer flexibility, allowing participants to study at their own convenience. Q: Is the course accredited or certified? A: Many Medication Training Courses are accredited or certified by reputable organizations or regulatory bodies in the healthcare industry. Accreditation ensures that the course meets specific standards of quality and content. Participants may receive a certificate upon successful completion of the course, which can enhance their credentials and demonstrate their competency in medication management. Q: Can I take the course online? A: Yes, many Medication Training Courses offer online learning options, allowing participants to access course materials, lectures, and assessments remotely. Online courses provide flexibility and convenience, enabling individuals to study at their own pace and from any location with internet access. Q: How will the course benefit my career? A: By completing the Medication Training Course, you'll gain valuable knowledge and skills that are essential for success in various healthcare roles. Whether you're seeking to advance your current career or pursue new opportunities, the expertise gained from this course can enhance your professional capabilities and open doors to fulfilling and rewarding career paths in the healthcare industry. Course Curriculum Module 1_ Introduction to Medication Administration. Introduction to Medication Administration. 00:00 Module 2_ Medication Administration Routes. Medication Administration Routes. 00:00 Module 3_ Medication Administration Equipment and Techniques. Medication Administration Equipment and Techniques. 00:00 Module 4_ Medication Administration Documentation and Record Keeping. Medication Administration Documentation and Record Keeping. 00:00 Module 5_ Medication Side Effects and Adverse Reactions. Medication Side Effects and Adverse Reactions. 00:00

Medication Training Course
Delivered Online On Demand5 hours
£4.99

Safeguarding Level 4

4.7(160)

By Janets

Register on the Safeguarding Level 4 today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Safeguarding Level 4 is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Safeguarding Level 4 Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Safeguarding Level 4, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Introduction to Safeguarding Introduction to Safeguarding 00:27:00 Module 02: Laws and Guidance Laws and Guidance 00:43:00 Module 03: Child Abuse Child Abuse 00:48:00 Module 04: Sexual Abuse Sexual Abuse 00:36:00 Module 05: The Impact of Domestic Violence and Abuse on Children The Impact of Domestic Violence and Abuse on Children 00:35:00 Module 06: Risks and Risk Assessment Risks and Risk Assessment 00:16:00 Module 07: Social and Emotional Development Social and Emotional Development 00:40:00 Module 08: Personality and Intellectual Development of Children Personality and Intellectual Development of Children 00:35:00 Module 09: Responding to Disclosure and Reporting Responding to Disclosure and Reporting 00:27:00 Module 10: Things to Do after Referral Module 11: Record Keeping Record Keeping 00:17:00 Module 12: Safeguarding of Vulnerable Adults Safeguarding of Vulnerable Adults 00:19:00 Module 13: Safeguarding Legislations Safeguarding Legislations 00:28:00 Module 14: Understanding Abuse and Neglect Understanding Abuse and Neglect 00:30:00 Module 15: Safeguarding Vulnerable Adults: Policy, Roles and Responsibilities Safeguarding Vulnerable Adults Policy, Roles and Responsibilities 00:32:00 Module 16: Importance of Communication in Care Understanding the Importance of Communication in Care 00:23:00 Module 17: Sharing Information and Responding to a Disclosure Sharing Information and Responding To a Disclosure 00:37:00 Module 18: Reporting Your Concern Reporting Your Concern 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Safeguarding Level 4
Delivered Online On Demand8 hours 43 minutes
£25

Public Relation Analyst

4.7(160)

By Janets

Register on the Public Relation Analyst today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Public Relation Analyst is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Public Relation Analyst Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Public Relation Analyst, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Public Relations Introduction to Public Relations 00:20:00 Module 02: Concepts of Public Relations Concepts of Public Relations 00:21:00 Module 03: Management and Organisation of Public Relations Management and Organisation of Public Relations 00:20:00 Module 04: Public Relations Tactics and Research Public Relations Tactics and Research 00:29:00 Module 05: Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part I 00:23:00 Module 06: Major Fields of Public Relations Practice Part II Major Fields of Public Relations Practice Part II 00:23:00 Module 07: Social Media and PR Social Media and PR 00:21:00 Module 08: Crisis management Crisis management 00:30:00 Module 09: Ethics & Professionalism in Public Relations Ethics & Professionalism in Public Relations 00:15:00 Module 10: Business Etiquette Business Etiquette 00:20:00 Module 11: Business Telephone Skills Business Telephone Skills 00:20:00 Module 12: Representing Your Boss and Company Representing Your Boss and Company 00:37:00 Module 13: Mail Services and Shipping Mail Services and Shipping 00:28:00 Module 14: Travel Arrangements Travel Arrangements 00:26:00 Module 15: Organising Meeting and Conferences Organising Meeting and Conferences 00:29:00 Module 16: Time Management Time Management 00:41:00 Module 17: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 18: Business Writing Skills Business Writing Skills 00:42:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Public Relation Analyst
Delivered Online On Demand7 hours 54 minutes
£25

Admin Support Assistant Diploma

4.7(160)

By Janets

Register on the Admin Support Assistant Diploma today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Admin Support Assistant Diploma is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Admin Support Assistant Diploma Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Admin Support Assistant Diploma, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Optional Assignment Recommended Readings Admin Support Assistant Diploma Module 1: Introduction to Admin Support Assistant Module 1: Introduction to Admin Support Assistant 00:17:00 Module 2: Business Telephone Skills Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Module 3: Representing Your Boss and Company 00:34:00 Module 4: Business Etiquette Module 4: Business Etiquette 00:19:00 Module 5: Mail Services and Shipping Module 5: Mail Services and Shipping 00:34:00 Module 6: Travel Arrangements Module 6: Travel Arrangements 00:25:00 Module 7: Organising Meeting and Conferences Module 7: Organising Meeting and Conferences 00:25:00 Module 8: Diary Management and Note taking Module 8: Diary Management and Note taking 00:21:00 Module 9: Time Management Module 9: Time Management 00:35:00 Module 10: Record Keeping and Filing Systems Module 10: Record Keeping and Filing Systems 00:30:00 Module 11: Business Writing Skills Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills Module 12: Organisational Skills 00:25:00 Module 13: Communication Skills Module 13: Communication Skills 00:27:00 Module 14: Customer Service Module 14: Customer Service 00:18:00 Module 15: Effective Planning and Scheduling Module 15: Effective Planning and Scheduling 00:48:00 Module 16: Invoicing/Petty Cash Module 16: Invoicing/Petty Cash 00:27:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Admin Support Assistant Diploma
Delivered Online On Demand7 hours 26 minutes
£25

Mental Health Care Training - MCA & DOLS

4.7(160)

By Janets

Learning Outcomes Get introduced to the Mental Capacity Act Enhance your understanding of DOLS Learn how to provide care to those who lack capacity Familiarise yourself with the legislation, policy and procedures Understand the process of maintaining the confidentiality and keeping records Learn the core fundamentals of Liberty Protections Safeguards Description Working in mental health care requires in-depth knowledge and understanding along with quality skills. Without the proper training and expertise, you can actually worsen the situation. That's why before you start your career in the relevant fields, establish a solid foundation in mental health care with the Mental Health Care Training - MCA & DOLS course. In this course, you will learn the ins and outs of the Mental Capacity Act. The course will educate you on the fundamentals of DOLS. In addition, the course will assist you in acquiring the skills required to take care of people who lack capacity. Furthermore, it will show you how to maintain records and the confidentiality of the patients. From the informative modules, you will also get the chance to gain an overall understanding of Liberty Protections Safeguards. At the end of this course, you will receive a certificate of achievement. This certificate will elevate your resume and increase your employability in the relevant job market. Enrol today! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, some assessment questions will be provided. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver you feedback.  Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Mental Health Counsellor Mental Health Counsellor Mental Health First Aider Psychotherapy Assistant Course Content Module 1. The Mental Capacity Act The Mental Capacity Act 00:14:00 Module 2. Assessment of Mental Capacity Assessment of Mental Capacity 00:13:00 Module 3. Best Interest Decision Making Best Interest Decision Making 00:20:00 Module 4. Advocacy and Advance Planning Advocacy and Advance Planning 00:12:00 Module 5. Providing Care or Treatment to People Who Lack Capacity Providing Care or Treatment to People Who Lack Capacity 00:13:00 Module 6. Confidentiality and Record Keeping Confidentiality and Record-Keeping 00:10:00 Module 7. Public Bodies and Services Created by MCA Act 2005 Public Bodies and Services Created by MCA Act 2005 00:08:00 Module 8. Interface with Legislation, Policy and Procedures Interface with Legislation, Policies and Procedures 00:14:00 Module 9. Deprivation of Liberty Safeguards Deprivation of Liberty Safeguards (DoLS) 00:16:00 Module 10. Authorised Deprivation Authorised Deprivation 00:19:00 Module 11. Legal Background to DOLS Legal Background to DOLS 00:14:00 Module 12. The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic The MCA and DOLS During a Pandemic 00:16:00 Module 13. Liberty Protection Safeguards (LPS) Liberty Protection Safeguards (LPS) 00:23:00 Mock Exam Mock Exam - Mental Health Care Training - MCA & DOLS 00:20:00 Final Exam Final Exam - Mental Health Care Training - MCA & DOLS 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Mental Health Care Training - MCA & DOLS
Delivered Online On Demand3 hours 52 minutes
£25

Phone Etiquette Training Course

5.0(14)

By Training Express

Master the art of professional phone communication with our Phone Etiquette Training Course, designed to elevate your telephone skills to a new level of confidence and clarity. Whether managing interoffice calls or handling inbound and outbound conversations, this course guides you through every essential aspect of phone etiquette. Learn how to build rapport, practise active listening, and manage challenging callers with ease, ensuring every interaction leaves a positive impression. The course also covers vital business telephone techniques, effective communication strategies, and maintaining efficient record-keeping and filing systems, making it a complete resource for seamless phone handling within any organisation. Beyond just calls, this training delves into essential business skills such as customer relationship management, professional business writing, and organisational abilities like planning, scheduling, and invoicing. Ideal for individuals aiming to enhance their telephone manner and office communication, the course ensures you gain confidence in managing calls, mail services, and intra-organisation dealings. Delivered entirely online, this course suits busy professionals seeking to polish their phone etiquette with flexible learning that fits their schedule, helping you communicate with professionalism and ease at all times. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The IT Support Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our IT Support Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Phone Etiquette Training Course
Delivered Online On Demand1 hour
£15

Level 3, 4 & 5 Mental Health Care - MCA & DOLS

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3, 4 & 5 Mental Health Care - MCA & DOLS
Delivered Online On Demand
£100

Level 3, 5, 7 Operations Management Training

By Imperial Academy

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 3, 5, 7 Operations Management Training
Delivered Online On Demand
£100

Level 3, 4, 5 Mental Health Care - MCA & DOLS

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3, 4, 5 Mental Health Care - MCA & DOLS
Delivered Online On Demand
£100

Level 2, 3 and 5 Mental Capacity Act

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 2, 3 and 5 Mental Capacity Act
Delivered Online On Demand
£100