11873 Courses

***24 Hour Limited Time Flash Sale*** Office Management, Administration & Facilities Management - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Take charge of your career with our comprehensive course bundle, the 'Office Management, Administration & Facilities Management - 2 QLS Certificate'. This package incorporates two Quality Licence Scheme (QLS) endorsed courses: Facilities Management and Office Management and Administration Diploma. Each course immerses you in theoretical frameworks of Office Management, Facilities Management & also Administration, leading to a prestigious hardcopy certificate on completion. Harness your potential and accelerate your career growth with the Office Management, Administration & Facilities Management - 2 QLS Certificate bundle. This Office Management, Administration & Facilities Management bundle comprises the following courses: QLS Endorsed Facilities Management & Office Management Courses : Course 01: Advanced Certificate in Office Management at QLS Level 3 Course 02: Diploma in Facilities Management at QLS Level 5 CPD QS Accredited Administration Courses: Course 03: Quality Management and Strategic Training - ISO 9001 Course 04: Supervisor Training Course 05: Leadership Skills Course 06: Lean Six Sigma: Toolkit Course 07: Decision-Making in High-Stress Situations Learning Outcomes of this Bundle: Grasp fundamentals of Office Management and Facilities Administration. Apply Office Administration theories in practice. Implement Quality Office Management principles - ISO 9001. Supervise teams effectively using learnt Administration theories. Demonstrate leadership in diverse contexts of Administration and Office Management. Utilise the Lean Six Sigma toolkit for continuous Office Management improvement. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Advanced Certificate in Office Management and Administration at QLS Level 3 Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Diploma in Facilities Management at QLS Level 5 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning =========>>>>> And 5 More Courses <<<<<========= After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: Free (For The First 2 Courses: Previously it was £60) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £228) CPD 320 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Facilities management staff Future team leaders Administrative professionals Quality control officers Process improvement analysts Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager: £25,000 - £40,000 Facilities Manager: £30,000 - £55,000 Quality Assurance Manager: £35,000 - £60,000 Operations Supervisor: £28,000 - £45,000 Lean Six Sigma Consultant: £40,000 - £70,000 Strategic Planner: £32,000 - £58,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Advanced Certificate in Office Management and Administration at QLS Level 3 Diploma in Facilities Management at QLS Level 5 Please note that International students have to pay an additional £10 as a shipment fee.

Embark on a transformative path that opens the gates to a career as a custodian of rehabilitation and security. Our 'Prison / Correctional Officer Diploma' offers an in-depth introduction to the multifaceted role of a prison officer, laying the groundwork for a fulfilling and dynamic profession. Within the walls of this course, you'll gain insight into the daily challenges and responsibilities faced by those at the forefront of our correctional system. It's not just about maintaining order; it's about understanding the delicate balance between enforcement and empathy, control, and care. Delve into the rigorous recruitment process and the comprehensive training program that equip future officers with the knowledge and resilience needed for the role. With modules dedicated to health, safety, and the intricacies of security measures within correctional facilities, the course prepares you for real-world scenarios. Understand the significance of legal frameworks and the human rights of inmates, ensuring your readiness to contribute to the justice system with integrity and professionalism. This course doesn't just prepare you for a job; it shapes you into a pillar of the correctional community. Learning Outcomes Understand the vital role and responsibilities of a prison or correctional officer. Gain insights into the qualifications and recruitment process for this career path. Explore the comprehensive training programs required for correctional officers. Learn health and safety protocols specific to working in a correctional facility. Acquire knowledge about security and control measures to maintain order. Develop techniques for effectively managing challenging behaviors in inmates. Familiarize yourself with the legal framework and the rights of prisoners. Master the skills necessary to maintain a secure and rehabilitative environment. Why choose this Prison / Correctional Officer Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Prison / Correctional Officer Diploma for? Individuals aspiring to join the corrections sector. Law enforcement personnel diversifying their expertise. Justice system employees seeking career advancement. Vocational learners aiming for roles in public safety. Career changers drawn to community and social service roles. Career path Prison Officer: £22,000 - £30,000 Correctional Facility Manager: £35,000 - £60,000 Security Coordinator in Corrections: £20,000 - £35,000 Custodial Care Advocate: £18,000 - £28,000 Corrections Training Instructor: £25,000 - £40,000 Inmate Rehabilitation Coordinator: £23,000 - £37,000 Prerequisites This Prison / Correctional Officer Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Prison / Correctional Officer Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Role of a Prison Officer Introduction to the Role of a Prison Officer 00:21:00 Module 02: Qualifications and Recruitment Process Qualifications and Recruitment Process 00:14:00 Module 03: Prison Officer Training Program Prison Officer Training Program 00:20:00 Module 04: Health and Safety in a Correctional Facility Health and Safety in a Correctional Facility 00:18:00 Module 05: Security and Control Measures Security and Control Measures 00:17:00 Module 06: Managing Challenging Behaviours Managing Challenging Behaviours 00:14:00 Module 07: Legal Framework and Prisoner Rights Legal Framework and Prisoner Rights 00:18:00

The Risk Management Course for Forex Traders is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Risk Management Course for Forex Traders consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Introduction to Forex Trading Introduction to Forex Trading 00:11:00 Pitfalls and Risks Pitfalls and Risks 00:11:00 Managing Risk Managing Risk 00:16:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Take on a green adventure with our Urban Agriculture and Gardening course, a journey that transcends concrete landscapes into flourishing urban oases. Delve into the fundamentals of urban farming and gardening, uncovering the secrets to transforming city spaces into thriving hubs of sustainable cultivation. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Equip yourself with the knowledge of crucial tools and equipment, essential for urban gardening success. Learn the art of strategic planning and budgeting, ensuring your urban farm not only blossoms but thrives economically. Dive into soil preparation techniques and planting strategies, mastering the foundation for a fruitful harvest. Navigate the challenges of managing pests while ensuring plant health, adopting sustainable practices that harmonize with the urban environment. Immerse yourself in the intricacies of caring for plants and efficient harvesting methods that make urban agriculture both rewarding and sustainable. Discover the principles of urban garden design and construction, turning your city space into a haven of green elegance. Join us on this transformative journey, where every module is a seed sown for a sustainable urban future. Course Curriculum Module 1: Exploring Urban Farming and Gardening Fundamentals Module 2: Crucial Tools and Equipment for Urban Gardening Module 3: Strategic Planning and Budgeting in Urban Farming Module 4: Soil Preparation Techniques and Planting Strategies Module 5: Managing Pests and Ensuring Plant Health Module 6: Implementing Sustainable Practices in Urban Farming Module 7: Caring for Plants and Efficient Harvesting Methods Module 8: Urban Garden Design and Construction Principles Learning Outcomes: Explore urban farming fundamentals, mastering the essentials for sustainable cultivation. Identify and wield crucial tools, ensuring efficiency in urban gardening practices. Strategize and budget effectively, turning urban farming into an economically viable venture. Master soil preparation and planting techniques for a thriving urban harvest. Implement sustainable practices, harmonizing urban farming with environmental stewardship. Care for plants adeptly and employ efficient harvesting methods for optimal yield. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Urban dwellers passionate about transforming spaces into green havens. Aspiring gardeners keen on mastering urban farming and sustainable cultivation. City planners and enthusiasts eager to integrate greenery into urban spaces. Environmental advocates interested in promoting sustainable urban farming practices. Anyone curious about efficient urban gardening without professional gardening experience. Career path Urban Agriculture Specialist Sustainable Gardening Consultant Urban Farming Entrepreneur Green Space Planner for City Development Sustainable Agriculture Educator Urban Environmental Steward Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Give a compliment to your career and take it to the next level. This Project Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Project Management bundle will help you stay ahead of the pack. Throughout the Project Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Project Management course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Project Management Bundle Consists of the following Premium courses: Course 01: Level 3- Project Management Course 02: Performance Management Course 03: Effective Communication Skills Course 04: Financial Wellness: Managing Personal Cash Flow Course 05: Applied Business Analysis Diploma Course 06: Data Analysis in Excel Level 3 Course Course 07: Compliance & Business Risk Management Course 08: Purchasing & Procurement Course - Level 3 Course 09: Facilities Management Level 3 Course 10: Quality Management Course 11: Sales Negotiation Training Enrol now in Project Management to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Project Managementexpertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Project Management bundle. Requirements This Project Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3- Project Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

In the current age, where financial compliance and accuracy in payroll are more crucial than ever, the Level 5 Diploma in Payroll: UK Payroll emerges as an essential qualification for professionals in the field. This course not only deepens your understanding of the UK payroll system but also equips you with the knowledge to navigate complex payroll legislation, pension schemes, and e-submissions effectively. By mastering these skills, you'll ensure your organization remains compliant with UK laws, while also enhancing your own career prospects. Whether you're looking to advance in your current role or embark on a new career in payroll management, this diploma will significantly improve your operational efficiency and make you a valuable asset to any business. Learning Outcomes: Confidently manage payroll across various company settings. Apply complex UK payroll legislation and regulations accurately. Process payroll efficiently and accurately, ensuring employee satisfaction. Generate and interpret payroll reports for informed decision-making. Maintain accurate employee records and comply with legal requirements. Navigate the year-end process with confidence and precision. The Level 5 Diploma in Payroll: UK Payroll is a comprehensive course meticulously designed to equip you with an in-depth understanding of UK payroll systems. This course covers everything from the basics to more complex aspects such as legislation settings, pension schemes, and e-submissions. With a strong emphasis on theoretical knowledge, it provides a detailed exploration of company settings, processing dates, and the intricacies of adding both existing and new employees to the payroll. You'll learn how to navigate payroll processing, from entering payments to final payroll runs, and managing reports and historical data. Essential for those looking to excel in payroll management within the UK context, this diploma enhances your capabilities in handling payroll procedures with precision, ensuring compliance, and improving operational efficiency in your role or business. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? This course will be especially helpful for: Aspiring payroll professionals seeking specialised knowledge in UK payroll. HR personnel aiming to broaden their expertise in payroll management. Small business owners needing to navigate UK payroll complexities. Accountants looking to expand their service offerings in payroll. Administrative staff seeking career advancement through payroll proficiency. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path This course will be beneficial for anyone looking to pursue a career as: Payroll Manager HR Payroll Specialist Payroll Compliance Officer Payroll Systems Analyst Corporate Payroll Coordinator Payroll Consultant Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Description Learn about different types of cloud service including Microsoft Azure with the MS Azure - Introduction service. Cloud service is the service made available to users on demand via the Internet from a cloud computing provider's servers. The types of cloud service can be divided based on the location and the service it provides. Based on the service, it can be divided into the following: IaaS (Infrastructure-as-a-Service) PaaS (Platform-as-a-Service) SaaS (Software-as-a-Service) or, Storage, Database, Information, Process, Application, Integration, Security, Management, Testing-as-a-service The course explains these cloud services with a special focus on the services provided by Microsoft Azure which is an open, flexible, enterprise-grade cloud computing platform developed by Microsoft for building, testing, deploying, and managing applications and services through a global network. You will learn the procedures of managing Azure from the Classic, New Portal and Azure PowerShell. You will know the steps of authenticating Azure PowerShell. To sum up, the course teaches you various types of cloud services along with the Microsoft Azure. Assessment and Certification: This course does not involve any assessment. Students can order their course completion Certificate at an additional cost of £39 for hard copy and in PDF format at £24. Who is this Course for? MS Azure - Introduction is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Azure - Introduction is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Overview of Cloud Services What is the Cloud 00:03:00 Types of Cloud Services 00:04:00 Azure Data Centers 00:03:00 Setting up a Free Trial 00:04:00 Azure Service Overview Compute Services 00:02:00 Networking 00:02:00 Storage 00:02:00 Data and Analytics 00:02:00 Web and Mobile 00:03:00 Miscellaneous 00:02:00 Azure Deployment Models 00:06:00 Azure Management Interfaces 00:02:00 Azure Portal 00:06:00 Azure Powershell 00:07:00 Conclusion Course Recap 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Having replaced business communications, such as fax, face-to-face meetings, and physical letters, email is a key communication tool both in the workplace and with clients. Now one of the most common points of contact in the business environment, it has increased the efficiency of many business processes. Through this Email Etiquette for Business Training you will receive all the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. The course will teach you how to draft emails that are clear and concise and won't be misinterpreted by co-workers. Learn powerful writing and formatting techniques to engage customers and colleagues. This course will give you everything you need to ensure that your message says just what you wanted it to, and nothing you didn't! Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Email Etiquette for Business Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Email Etiquette for Business Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Be Professional 00:02:00 When to Email 00:04:00 Importance of a Subject Line 00:05:00 The Types of Formalities 00:07:00 Module: 02 To CC, BCC or Not to CC 00:06:00 Email Spacing and Flesche Scoring 00:06:00 Email Etiquette Tips I 00:09:00 Email Etiquette Tips II 00:06:00 Train Your Staff 00:01:00 When to and Not to Transfer 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Middle managers are the backbone of any organisation. They are responsible for executing the vision and strategy of senior management, as well as managing the day-to-day operations and activities of their teams. However, middle managers often face a lot of pressure and stress from both above and below. They have to balance the expectations and demands of senior management, customers, and employees, while also dealing with complex problems, conflicts, and changes.    How can middle managers cope with these challenges and perform their roles effectively and efficiently? This course will provide you with the answers. You will learn how to manage middle managers in a way that enhances their productivity, creativity, and satisfaction. You will also learn how to develop your own skills and competencies as a middle manager, as well as how to groom, coach, and mentor other middle managers. By the end of this course, you will be able to manage middle managers with confidence and competence.

***From Tech Novice to IT Hero: Your Journey to IT Support Mastery*** Did you know that the global IT support technician workforce is projected to grow by 11% by 2030? This rising demand highlights the crucial role IT Support Technicians play in keeping businesses and organizations running smoothly. This comprehensive IT Support Technician course equips you with the theoretical knowledge and understanding to excel in this IT Support Technician dynamic field. Our CPD-accredited IT Support Technician course is designed to provide a wide-ranging understanding of the essential theoretical concepts required in this field. From understanding how people use computers to managing files and mitigating IT security threats, this IT Support Technician course covers everything you need to know to become an effective IT Support Technician. Learning Outcomes By the end of this IT Support Technician course, you will be able to: Describe the core components of computer systems and their functionalities. Explain various data storage solutions and network configurations. Navigate different operating systems and manage files effectively. Identify and mitigate common IT security threats. Implement preventative maintenance practices to ensure system stability. Apply systematic troubleshooting methodologies to resolve user issues. Why would you choose the IT Support Technician course from Compliance Central: Lifetime access to IT Support Technician course materials Full tutor support is available from Monday to Friday with the IT Support Technician course Learn IT Support Technician skills at your own pace from the comfort of your home Gain a complete understanding of IT Support Technician course Accessible, informative IT Support Technician learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the IT Support Technician Study IT Support Technician in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your IT Support Technician Course This IT Support Technician course is designed to provide a comprehensive and theoretical foundation for a successful career in IT support. Module 01: How People Use Computers This module delves into the basic principles of human-computer interaction, exploring how users interact with different types of computers. You will gain a thorough understanding of user behavior and preferences, which is essential for any IT Support Technician. Module 02: System Hardware Understanding the components of computer hardware is vital. This module covers the various parts of a computer system, including the motherboard, CPU, RAM, and other critical components, providing the foundational knowledge every IT Support Technician needs. Module 03: Device Ports and Peripherals Learn about the different types of ports and peripherals used with computers, including printers, scanners, and external storage devices. Module 04: Data Storage and Sharing Data management is a key skill for any IT Support Technician. This module covers various data storage methods, including hard drives, SSDs, and cloud storage. You will also learn best practices for data sharing and management. Module 05: Understanding Operating Systems Gain a solid theoretical understanding of operating systems, such as Windows and macOS, covering core functionalities, user interfaces, and file management techniques. Module 06: Setting Up and Configuring a PC Learn the steps involved in setting up and configuring a personal computer. This module covers installation processes, system configuration, and optimization techniques, which are essential skills for an IT Support Technician. Module 07: Setting Up and Configuring a Mobile Device Learn about the theoretical foundations of mobile device setup and configuration, covering different operating systems and security considerations. Module 08: Managing Files Master essential file management techniques in this module. You'll learn how to create, organize, search for, and manipulate files and folders on various operating systems. Module 09: Using and Managing Application Software Explore the theoretical aspects of using and managing application software. This module covers software installation, configuration, and troubleshooting techniques. Module 10: Configuring Network and Internet Connectivity Gain a theoretical understanding of network configurations, including network types, internet connectivity, and network devices like routers and switches. Module 11: IT Security Threat Mitigation Understanding IT security is crucial for an IT Support Technician. This module covers common security threats, how to identify them, and best practices for mitigation. Module 12: Computer Maintenance and Management Discover preventative maintenance practices to ensure the optimal performance and stability of computer systems. Module 13: IT Troubleshooting Learn systematic troubleshooting methodologies to identify and resolve user issues related to hardware, software, and network connectivity. Module 14: Understanding Databases This module provides a theoretical introduction to databases, exploring their functionalities and how they are used to store and manage data. Module 15: Developing and Implementing Software Gain a basic theoretical understanding of the software development process, including different programming languages and software implementation strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Support Technician course is ideal for: Individuals with no prior IT experience looking to enter the IT support field. Professionals seeking to develop a strong theoretical foundation in IT support principles. Anyone interested in refreshing their knowledge of core IT concepts. Career changers looking to transition into the IT industry. Individuals seeking to pursue further IT certifications. Those considering a career in IT support roles. Requirements There are no specific prerequisites for this IT Support Technician course. However, a basic understanding of computers and a willingness to learn are beneficial. Career path An IT Support Technician course can open doors to various exciting career paths in the IT field. IT Support Specialist: £20,000 to £35,000 per year Help Desk Technician: £18,000 to £30,000 per year Network Support Engineer: £25,000 to £40,000 per year Systems Administrator: £25,000 to £45,000 per year IT Consultant: £30,000 to £60,000 per year IT Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each