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1060 Courses

Office Management, Administration & Leadership Skills - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 180 CPD Points | Lifetime Access

Office Management, Administration & Leadership Skills - Double Endorsed Certificate
Delivered Online On Demand
£150

Mentoring and Leadership Skills - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Mentoring and Leadership Skills - Double Endorsed Certificate
Delivered Online On Demand
£150

Line Management and Leadership Skills - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Line Management and Leadership Skills - Double Endorsed Certificate
Delivered Online On Demand
£150

Team Management and Leadership Skills

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Team Management and Leadership Skills
Delivered Online On Demand
£150

Performance Coaching and Leadership Skills

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Performance Coaching and Leadership Skills
Delivered Online On Demand
£150

HR Management and Leadership Skills

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

HR Management and Leadership Skills
Delivered Online On Demand
£150

British Citizenship Diploma - CPD Certified

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! There has never been a more important time to gain a deep understanding of British citizenship and the laws and regulations surrounding it. With the uncertainty brought about by Brexit and the ongoing changes in the political landscape, having a comprehensive knowledge of British citizenship has become essential. Our British Citizenship Diploma bundle offers learners the opportunity to gain this vital knowledge and much more. The QLS-endorsed British Citizenship Diploma course is a must-have for anyone looking to gain British citizenship or work in fields that require an in-depth knowledge of British citizenship. The course covers the history, values, and traditions of the United Kingdom, as well as the laws and regulations that govern British citizenship. Upon completion of the course, learners will receive a QLS hardcopy certificate, which is a valuable asset in today's competitive job market. In addition to the British Citizenship Diploma, our bundle features 10 relevant courses that are CPD-QS accredited. These courses cover topics such as Equality & Diversity, Human Rights, Employment Law, Contracts Law, Mental Health Awareness, and Entrepreneurship. Each course has been designed to provide learners with the skills and knowledge they need to succeed in their chosen field. Investing in our British Citizenship Diploma bundle is an investment in your future. With the skills and knowledge gained from our courses, you will be well-equipped to navigate the complex world of British citizenship and excel in your personal and professional life. Enrol today and take the first step towards a brighter future. This British Citizenship Diploma Bundle Package includes: Course 01: Diploma in British Citizenship at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Equality & Diversity - Discrimination Course 02: Human Rights Course 03: Cross-Cultural Awareness Training Course 04: Communicate and Work with People from Other Culture Course Course 05: Employment Law Course 06: Contracts Law Course 07: Mental Health Awareness Course Course 08: Effective Methods of Public Speaking and Presentation Skill Course 09: Tax Accounting Diploma Course 10: Entrepreneurship Why Prefer This British Citizenship Diploma Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this British Citizenship Diploma bundle courses, you will be able to learn: Develop a comprehensive understanding of British citizenship, including its history, values, and traditions. Gain in-depth knowledge of the laws and regulations surrounding British citizenship. Learn about Equality & Diversity and how to promote equality in the workplace. Understand fundamental Human Rights and freedoms. Enhance your communication skills and learn how to work with people from other cultures. Develop an understanding of Employment and Contracts Law. Learn how to manage Mental Health and promote well-being. ***Curriculum breakdown of British Citizenship Diploma*** Module 01: What Is British Citizenship? Module 02: Different Types of British Citizenship Module 03: Nationality, Immigration and Legislation Module 04: Enter and Stay in the UK Both Temporarily and Permanently Module 05: Citizenship Application Tests Module 06: Dual Nationality and Citizenship Module 07: Brexit and Its Implications for EEA and Non-EEA Citizens Module 08: Living Rights in the UK Module 09: Seeking Employment in the UK (Before and After the Application) Module 10: Obtaining Visas for the UK Module 11: British Life and Culture How is the British Citizenship Diploma Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is perfect for: British people Individuals seeking British citizenship or working in fields that require an in-depth knowledge of British citizenship. Professionals looking to improve their communication skills and cultural awareness. Those interested in pursuing a career in law, business, or mental health. Career path This bundle will be beneficial for anyone looking to pursue career as: Legal Assistant: £16,000 - £30,000 per annum. Human Rights Officer: £24,000 - £32,000 per annum. Cross-Cultural Trainer: £22,000 - £35,000 per annum. Employment Law Specialist: £30,000 - £50,000 per annum. Mental Health Support Worker: £18,000 - £30,000 per annum. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in British Citizenship at QLS Level 4 Hard copy certificate - Included

British Citizenship Diploma - CPD Certified
Delivered Online On Demand9 days
£129

Level 3 Diploma KYC (Know Your Customer) - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses in A Single Payment. With the increased regulatory scrutiny on financial transactions, the significance of KYC has soared, not just as a regulatory requirement but as a vital business practice. In the UK alone, financial crimes have been on a rise, with KYC non-compliance fines reaching over £360 million in recent years. This KYC Bundle provides foresight into the evolution of KYC and AML methodologies, preparing learners for emerging trends and technologies. Client Due Diligence will teach the process of continual evaluation of customer documents and information, as well as account monitoring to guarantee compliance. In addition, you will get knowledge about how to evaluate client risk, comply with anti-money laundering (AML) rules, and accurately pinpoint a customer's identity, financial activity, and level of risk through this course. Furthermore, you will master KYC, AML, and DPR for business operations in the UK to advance in the field. Understanding the regulatory requirements pertinent to your target sector in great detail is essential to become a KYC analyst. With a single payment, you will gain access to KYC course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This KYC Bundle Package includes: Main Course: Diploma in Know Your Customer at QLS Level 3 10 Additional CPD Accredited Premium Courses - Course 01: Customer Service Training Course 02: Effective Methods of Public Speaking and Presentation Skill Course 03: Compliance Management Course Course 04: Financial Analysis Course Course 05: Anti-Money Laundering (AML) Course 06: Functional Skills English Course 07: Customer Relationship Management Course 08: Sales and Marketing Coordinator Course 09: Workplace Productivity Course Course 10: Online Time Management Training Learning Outcomes of this Bundle: Understand the foundational principles of KYC and its importance in today's financial sector. Gain expertise in Customer Due Diligence and its critical role in KYC compliance. Comprehend the intricacies of AML regulations and how they intertwine with KYC practices. Learn the specific KYC and AML regulatory requirements for UK business operations. Identify industry-specific regulations and the obligation to adhere to KYC standards. Anticipate future trends in KYC compliance and prepare for advancements in the field. Why Choose Our Bundle? You will receive a free certificate from the Quality Licence Scheme Get a free student ID card with KYC Training Get instant access to this KYC course. Learn from anywhere in the world This is an affordable and simple to understand The KYC is an entirely online, interactive lesson with voiceover audio Lifetime access to the KYC course materials The KYC comes with 24/7 tutor support So enrol now in this KYC: Know Your Customer Today to advance your career! Take a step toward a brighter future! Here is the curriculum breakdown of main QLS Course of this KYC bundle: Diploma in Know Your Customer at QLS Level 3 Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Assessment Process After completing an online module from KYC bundle, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Know Your Customer at QLS Level 3 exams. CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This KYC bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Perfect for Financial compliance officers Risk management professionals Business operation managers Data privacy specialists Banking sector employees Fintech entrepreneurs Requirements No prior background or expertise is required for this KYC bundle. Career path After completing the bundle, you can develop experience and knowledge of a range of healthcare settings or job sectors such as: KYC Specialist Compliance Analyst Risk Manager Data Privacy Officer AML Investigator Financial Advisor Certificates Diploma in Know Your Customer - KYC at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD .

Level 3 Diploma KYC (Know Your Customer) - QLS Endorsed
Delivered Online On Demand3 weeks
£129

CRM, PR & Phone-Based Customer Service

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Administrative and Management Skills Career Track Diploma Course

By Training Express

**24 FREE CPD Accredited Certificates Included** (20,000+ new jobs listed in Reed & LinkedIn) Are you ready to unlock the gateway to success in the dynamic world of administration and management? Are you ready to take your career to new heights? Look no further! Our comprehensive Administrative and Management Skills Career Track Diploma is designed to catapult your career to new heights, equipping you with the skills and knowledge needed to thrive in today's competitive business landscape. This bundle includes the following courses: Course 01: Admin, Secretarial & PA Course 02: Performance Management Course 03: Team Management Course 04: Microsoft Word, PowerPoint & Outlook Course 05: Health and Safety in the Workplace Level 2 Course 06: Workplace First Aid Training Course 07: Information Management Course 08: Facilities Management and Workplace Services Course 09: UK Employment Law Course 10: Meeting Management Online Course 11: Minute Taking Certificate Course 12: Document Control & Administration Skills for Receptionist Course 13: Touch Typing Course 14: Email Writing Course 15: Corporate Risk And Crisis Management Course 16: Public Speaking Course 17: Cross-Cultural Awareness Training Course 18: Equality, Diversity and Discrimination Course 19: Presentation Skills Course 20: Workplace Confidentiality Course 21: Decision Making and Critical Thinking Course 22: Workplace Productivity Course 23: Communication and Organisational Skills Course 24: Project Management: Six Sigma Key Features Accredited by CPD Instant e-certificate Fully online, interactive Administrative and Management Skills courses with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases There are 90,000 to 105,000 job vacancies per year in Reed & LinkedIn. Navigate the intricate realms of administration, secretarial finesse, and personal assistance - skills that form the backbone of any thriving organisation. Discover the art of Performance Management, unlocking the potential to drive excellence in every task. Become a maestro of efficient Meeting Management and Minute Taking, elevating your role to indispensable heights. Glide through the terrain of Information Management, Facilities Management, and Workplace Services, equipping yourself with tools to streamline operations. Explore the power of effective Communication and Organisational Skills, and master the strategic realm of Decision Making and Critical Thinking. Propel your productivity and lead with finesse in Project Management: Six Sigma. Your journey to professional prowess begins here - an odyssey of knowledge that propels you towards a career filled with endless possibilities. How will you benefit from this Administrative and Management Skills Career Track Diploma? All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Administrative and Management Skills Career Track Diploma Course Bundle is thoughtfully crafted to deepen your understanding of critical Administrative and Management Skills concepts and arm you with theoretical knowledge and skills vital to Administrative and Management Skills. CPD 240 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Administrative professionals seeking comprehensive skills enhancement. Managers aiming to refine leadership and team management abilities. Individuals desiring proficiency in Microsoft Office applications and data management. Employees interested in workplace health and safety and first aid training. Anyone looking to expand their knowledge in employment law and regulations. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Administrative Assistant Office Manager HR Coordinator Health and Safety Officer Project Coordinator Data Management Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Administrative and Management Skills Career Track Diploma Course
Delivered Online On Demand
£150