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***24 Hour Limited Time Flash Sale*** First Aid Specialist: Emergency First Responders Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive First Aid Specialist: Emergency First Responders Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our First Aid Specialist: Emergency First Responders bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in First Aid Specialist: Emergency First Responders Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this First Aid Specialist: Emergency First Responders Career Bundle: Course 01: First Aid Specialist: Emergency First Responders Course 02: Emergency First Aid at Work (EFAW) - CPD Certified Course 03: Emergency Care Assistant - (First Aid) Course 04: Ambulance Care Assistant Course 05: Basic Life Support Course 06: Oxygen First Aid Training - Online Course Course 07: Infection Prevention and Immunisation Course 08: Phlebotomy & Venipuncture Diploma Level 3 with Infection Control, Anatomy and Physiology Course 09: Catheterisation Training for Nurse/Carer Course 10: Concussion and Brain Injury Awareness Course 11: Physiology & Pain Management Course 12: Physiotherapy Assistant Course 13: Observation Skills for Carers Course 14: COVID-19: Psychological First Aid Course 15: Paediatric First Aid Training Course 16: Emergency First Aid Training For Martial Arts Course 17: Medical Law Course 18: Psychological First Aid Course 19: Sports First Aid Course 20: Rugby First Aid Course 21: Mental Health First Aid Course 22: Mental Health Nursing Level 3 - CPD Accredited Course 23: Workplace Stress Management Diploma Course 24: Pet First Aid Course 25: Dog First Aid Training Course 26: Lone Worker Safety Course 27: Ladder Safety Course 28: Electrical Safety Course 29: Working at Height Course 30: Fire Safety Specialist With First Aid Specialist: Emergency First Responders, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in First Aid Specialist: Emergency First Responders today and take the first step towards achieving your goals and dreams. Why buy this First Aid Specialist: Emergency First Responders? Free CPD Accredited Certificate upon completion of First Aid Specialist: Emergency First Responders Get a free student ID card with First Aid Specialist: Emergency First Responders Lifetime access to the First Aid Specialist: Emergency First Responders course materials Get instant access to this First Aid Specialist: Emergency First Responders course Learn First Aid Specialist: Emergency First Responders from anywhere in the world 24/7 tutor support with the First Aid Specialist: Emergency First Responders course. Start your learning journey straightaway with our First Aid Specialist: Emergency First Responders Training! First Aid Specialist: Emergency First Responders premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of First Aid Specialist: Emergency First Responders is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the First Aid Specialist: Emergency First Responders course. After passing the First Aid Specialist: Emergency First Responders exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This First Aid Specialist: Emergency First Responders course is ideal for: Students Seeking Mastery in First Aid Specialist: Emergency First Responders Professionals seeking to enhance First Aid Specialist: Emergency First Responders skills Individuals looking for a First Aid Specialist: Emergency First Responders-related career. Anyone passionate about First Aid Specialist: Emergency First Responders Requirements This First Aid Specialist: Emergency First Responders doesn't require prior experience and is suitable for diverse learners. Career path This First Aid Specialist: Emergency First Responders bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Unleash the Power of Data with the Microsoft Office Specialist Excel Certification for Data Analysis Bundle! In today's data-driven world, employers are increasingly seeking professionals with strong Microsoft Office skills. According to a recent survey by the UK IT Institute, 85% of employers believe that Microsoft Office skills are essential for success in the workplace. From deciphering complex spreadsheets to crafting automated dashboards, this Microsoft Office Specialist Excel Certification bundle is your voyage into the heart of data analytics, guided by the expertise of Microsoft Office. This Microsoft Office Specialist Excel Certification for Data Analysis (Data Analytics) Bundle Contains 18 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Complete Excel Course for All at QLS Level 5 Course 02: Diploma in Microsoft Access Power Pack & Workbooks at QLS Level 5 Course 03: Complete Microsoft Word Course 04: Microsoft Excel Complete Course Course 05: Microsoft Powerpoint Course 06: The Ultimate Microsoft Teams Complete Training Bundle (2020) Course 07: Microsoft Access Power Pack & Workbooks Course 08: Microsoft Excel Training: Depriciation Accounting Course 09: Microsoft Excel: Automated Dashboard Using Advanced Formula, VBA, Power Query Course 10: Ultimate Microsoft Excel For Business Bootcamp Course 11: Touch Typing Masterclass Course 12: Data Entry Administrator Training Course 13: Excel Data Analysis Course 14: SQL Masterclass: SQL For Data Analytics Course 15: Understanding Data Protection and Data Security Course 16: Information Management Course 17: Craft Excel Pivot Tables for Data Reporting Course 18: Business Data Analysis Whether you're looking to start a new career in data analysis or advance your current position, this Microsoft Office Specialist Excel Certification for Data Analysis bundle will give you the skills and knowledge you need to succeed. Learning Outcomes of Microsoft Office Specialist Excel Certification for Data Analysis Bundle Attain QLS Level 5 Diploma in Complete Excel Course, becoming an expert. Master Microsoft Access Power Pack & Workbooks at QLS Level 5. Excel in Microsoft Word, Excel, Powerpoint, and Teams. Unlock automated insights with Advanced Formula, VBA, and Power Query. Dive deep into Data Entry, Typing, and Depreciation Accounting. Conquer SQL for potent Data Analysis. Ensure data security through Understanding Data Protection. Craft compelling reports with Excel Pivot Tables. Why Choose Our Microsoft Office Specialist Excel Certification for Data Analysis Bundle? FREE Microsoft Office Specialist Excel Certification for Data Analysis certificate accredited Get a free student ID card with Microsoft Office Specialist Excel Certification for Data Analysis Training Get instant access to this Microsoft Office Specialist Excel Certification for Data Analysis course. Learn Microsoft Office Specialist Excel Certification for Data Analysis from anywhere in the world The Microsoft Office Specialist Excel Certification for Data Analysis is affordable and simple to understand The Microsoft Office Specialist Excel Certification for Data Analysis is an entirely online, interactive lesson with voiceover audio Lifetime access to the Microsoft Office Specialist Excel Certification for Data Analysis course materials The Microsoft Office Specialist Excel Certification for Data Analysis comes with 24/7 tutor support So enrol now in this Microsoft Office Specialist Excel Certification for Data Analysis Today to advance your career! Embark on a Symphony of Insight: The Microsoft Office Specialist Excel Certification for Data Analysis Bundle Within the tapestry of digital landscapes, where numbers whisper secrets and information orchestrates the dance of decision-making, the Microsoft Office Specialist Excel Certification for Data Analysis (Data Analytics) bundle emerges as a guiding star. With the synergy of Microsoft Office expertise, the finesse of Data Analysis acumen, and the precision of Microsoft Excel, this collection of 20 courses unfolds a narrative of empowerment. From deciphering the enigma of data to crafting narratives that chart success, every module resonates with the harmonious blend of skill and innovation. Discover a world where Microsoft Office becomes a conduit of artistry, Data Analysis unfurls like a story, and Microsoft Excel is the brush that paints insights. Enroll now and let the journey begin - where the symphony of knowledge marries technology to compose a future enriched by understanding, proficiency, and foresight. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Office Specialist Excel Certification for Data Analysis Bundle is ideal for: Aspiring data analysts and professionals eager for Excel excellence. Business personnel seeking efficient data management. Those aiming to thrive in roles demanding data-centric skills Requirements You will not need any prior background or expertise in this Microsoft Office Specialist Excel Certification for Data Analysis Bundle. Career path This Microsoft Office Specialist Excel Certification for Data Analysis bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Data Analyst: £25,000 - £40,000 Business Analyst: £28,000 - £45,000 Information Manager: £30,000 - £50,000 Financial Analyst: £26,000 - £42,000 Database Manager: £32,000 - £55,000 Certificates Digital certificate Digital certificate - Included

24 Hour Flash Deal **33-in-1 Talent Acquisition Specialist / Advisor Mega Bundle** Talent Acquisition Specialist / Advisor Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Talent Acquisition Specialist / Advisor package online with Studyhub through our online learning platform. The Talent Acquisition Specialist / Advisor bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Talent Acquisition Specialist / Advisor course provides complete 360-degree training on Talent Acquisition Specialist / Advisor. You'll get not one, not two, not three, but 33 Talent Acquisition Specialist / Advisor courses included in this course. 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Here's what you get: Step by step Talent Acquisition Specialist / Advisor lessons One to one assistance from Talent Acquisition Specialist / Advisorprofessionals if you need it Innovative exams to test your knowledge after the Talent Acquisition Specialist / Advisorcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Talent Acquisition Specialist / Advisor courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Talent Acquisition Specialist / Advisor certificate and transcript on the next working day Easily learn the Talent Acquisition Specialist / Advisor skills and knowledge you want from the comfort of your home The Talent Acquisition Specialist / Advisor course has been prepared by focusing largely on Talent Acquisition Specialist / Advisor career readiness. It has been designed by our Talent Acquisition Specialist / Advisor specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Talent Acquisition Specialist / Advisor Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Talent Acquisition Specialist / Advisor bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Talent Acquisition Specialist / Advisor Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Talent Acquisition Specialist / Advisor Elementary modules, allowing our students to grasp each lesson quickly. The Talent Acquisition Specialist / Advisor course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Talent Acquisition Specialist / Advisor training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Talent Acquisition Specialist / Advisor. Requirements To participate in this Talent Acquisition Specialist / Advisor course, all you need is - A smart device A secure internet connection And a keen interest in Talent Acquisition Specialist / Advisor. Career path You will be able to kickstart your Talent Acquisition Specialist / Advisor career because this course includes various courses as a bonus. This Talent Acquisition Specialist / Advisoris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Talent Acquisition Specialist / Advisor career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

Master Microsoft Excel with the Microsoft Office Specialist (MOS) certification. Excel at data analysis, visualization, and productivity with expert-level skills. Excel your career with MOS - Microsoft Excel certification today.

This is course will give you EVERYTHING you need to become a VTCT Level 3 Qualified Skin Specialist. Why do you need THIS course? Previously the beauty industry had very lax regulation and you could start your business with just CPD accreditation. However, insurance companies, professional skin care brands and professional equipment providers are now looking for qualifications like VTCT as these are a set standard that require assignments and exams at a very minimum of Level 2 and in most cases Level 3. This means a combination of both VTCT and CPD means your business will meet industry standards What is the difference between CPD and VTCT? Qualifications are listed on the Regulated Qualifications Framework (RQF), which is the national framework of UK qualifications, and the certificate of achievement is issued by an Awarding Organisation. Your certificate means you are ‘qualified’ in that subject CPD is a piece of training developed by an individual or organisation that sits outside the regulated qualifications framework. It confers a skill not a qualification. Treatments such as dermaplaning can only be completed as a CPD therefore a combination of both VTCT and CPD will increase your revenue. You will gain the following; Level 3 Access to Aesthetic Therapies- This has Level 2 Facial Therapy within it making the course suitable for complete beginner. Full content list is below. Advanced Skin Care Diploma Microdermabrasion LED Light Therapy Dermaplaning Chemical Peels. Microneedling Nano Needling If you prefer one treatment at a time then we offer this too. You can find all our courses here We also offer the Level 4 Qualified Skin Specialist Course Please confirm dates and availability with us prior to purchasing Who Is This Course Suitable For? This course is perfect for those who are beginners with no experience. However, the course can be tailored for those who have partial qualifications/ accreditation and would like to become a qualified Level 3 practitioner. Course Content You will cover; VTCT (ITEC) Level 3 Certificate in Access to Aesthetic Therapies This qualification is based on the National Occupational Standards (NOS) for relevant principles of beauty therapy and includes all the required elements to achieve a measurable and comparable qualification, which will facilitate further and additional study at levels 4 and above. Learners must achieve all mandatory units which include: – Health and safety – Facial therapy – Consultation and client care – Anatomy, physiology and pathology – Electrical therapies Throughout this qualification, learners will develop their knowledge and understanding of relevant anatomy and physiology and health and safety pertaining to level 2 and 3 therapies. They will also develop the knowledge, understanding and skills to consult with clients and analyse their skin to help facilitate the provision of facial therapies. In parallel, learners will develop their communication and customer service skills, all of which are valued highly by employers. Advanced Skin Care Diploma Microdermabrasion LED Light Therapy (full course content can be found here) Dermaplaning (full course content can be found here) Chemical Peels. (full course content can be found here) Microneedling Nano Needling (full course content can be found here) A full start up equipment kit will be available to purchase on training. Details will be provided upon booking. Course Duration & Cost You will be registered onto online portal with easy access for viewing of tutorials reducing time in the centre. You will be required to do home study of treatment theory as well as assignments before you attend the practical training. This will allow more time to work on models and get hands on experience. The Qualified Level 3 Skin Specialist course is a combination of the Advanced Skin Care Diploma and VTCT (ITEC) Level 3 Certificate in Access to Aesthetic Therapies and you will be required to be in the centre for 4 intensive practical days £3200 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses, Combined Courses, ofqual, Training

ITIL® 4 Specialist: High Velocity IT: In-House Training The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included. What You Will Learn At the end of this course, participants will be able to: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT. Understand the digital product lifecycle in terms of the ITIL operating model. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT. Know how to contribute to achieving value with digital products. Course Introduction Let's Get to Know Each Other Course Learning Objectives Target Audience Characteristics ITIL® 4 Certification Scheme Course Components Course Agenda Module-End Exercises Exam Details Introduction to High-Velocity IT High-Velocity IT Digital Technology Digital Organizations Digital Transformation High-Velocity IT Approaches Relevance of High-Velocity IT Approaches High-Velocity IT Approaches in Detail High-Velocity IT Operating Models Introduction ITIL® Perspective High-Velocity IT Aspects High-Velocity IT Applications ITIL® Building Blocks for High-Velocity IT Digital Product Lifecycle Service Value Streams Four Dimensions of Service Management ITIL® Management Practices High-Velocity IT Culture Key Behavior Patterns ITIL® Guiding Principles Supporting Models and Concepts for Purpose Ethics Design Thinking Supporting Models and Concepts for People Reconstructing for Service Agility Safety Culture Stress Prevention Supporting Models and Concepts for Progress Working in Complex Environments Lean Culture ITIL® Continual Improvement Model High-Velocity IT Objectives and Techniques High-Velocity IT Objectives High-Velocity IT Techniques Techniques for Valuable Investments Prioritization Techniques Minimum Viable Products and Services Product / Service Ownership A/B Testing Techniques for Fast Developments Basic Concepts Related to Fast Development Infrastructure as Code Reviews Continual Business Analysis Continuous Integration / Continuous Delivery (CI/CD) Continuous Testing Kanban Techniques for Resilient Operations Introduction to Resilient Operations Technical Debt Chaos Engineering Definition of Done Version Control Algorithmic IT Operations ChatOps Site Reliability Engineering (SRE) Techniques for Co-created Value Basic Concepts of Co-created Value Service Experience Techniques for Assured Conformance DevOps Audit Defense Toolkit DevSecOpsPeer Review

Whether you work in machine learning or finance or are pursuing a career in web development or data science, Python is one of the most important skills you can learn. Python's simple syntax suits desktop, web, and business applications. Python's design philosophy emphasizes readability and usability. The average python developer salary in the United Kingdom is £55,000 per year or £28.21 per hour. Entry-level positions start at £42,500 per year, while most experienced workers make up to £77,500 per year. So enrol in this Python Coding Specialist (PCS) bundle and become a specialist. Along with this Python course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Python Coding Specialist (PCS) Bundle Consists of the following Premium courses: Course 01: Python Programming for Everybody Course 02: Data Science with Python Course 03: Machine Learning with Python Course 04: Learn to Use Python for Spatial Analysis in ArcGIS Course 05: Higher Order Functions in Python - Level 03 Course 06: Introduction to Data Analysis Course 07: Data Structures Complete Course Course 08: Basic Google Data Studio Course 09: Business Intelligence and Data Mining Masterclass Course 10: Cyber Security Incident Handling and Incident Response Course 11: Decision Making and Critical Thinking Enrol now in Python Coding Specialist (PCS) to advance your career, and use the premium study materials from Apex Learning. Python Coding Specialist (PCS) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Python Coding Specialist (PCS) expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Module 01 A Installing Python Documentation Command Line Variables Simple Python Syntax Keywords Import Module Module 02 Additional Topics If Elif Else Iterable For Loops Execute Exceptions Module 03 Module 04 Module 05 Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Python Coding Specialist (PCS) Anyone from any background can enrol in this Python Coding Specialist (PCS) bundle. Requirements Python Coding Specialist (PCS) This Python Coding Specialist (PCS) course has been designed to be fully compatible with tablets and smartphones. Career path Python Coding Specialist (PCS) Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Python Programming for Everybody) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

ITIL® 4 Specialist: Create, Deliver and Support: On-Demand The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

ITIL® 4 Specialist: High Velocity IT: Virtual In-House Training The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included. What You Will Learn At the end of this course, participants will be able to: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT. Understand the digital product lifecycle in terms of the ITIL operating model. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT. Know how to contribute to achieving value with digital products. Course Introduction Let's Get to Know Each Other Course Learning Objectives Target Audience Characteristics ITIL® 4 Certification Scheme Course Components Course Agenda Module-End Exercises Exam Details Introduction to High-Velocity IT High-Velocity IT Digital Technology Digital Organizations Digital Transformation High-Velocity IT Approaches Relevance of High-Velocity IT Approaches High-Velocity IT Approaches in Detail High-Velocity IT Operating Models Introduction ITIL® Perspective High-Velocity IT Aspects High-Velocity IT Applications ITIL® Building Blocks for High-Velocity IT Digital Product Lifecycle Service Value Streams Four Dimensions of Service Management ITIL® Management Practices High-Velocity IT Culture Key Behavior Patterns ITIL® Guiding Principles Supporting Models and Concepts for Purpose Ethics Design Thinking Supporting Models and Concepts for People Reconstructing for Service Agility Safety Culture Stress Prevention Supporting Models and Concepts for Progress Working in Complex Environments Lean Culture ITIL® Continual Improvement Model High-Velocity IT Objectives and Techniques High-Velocity IT Objectives High-Velocity IT Techniques Techniques for Valuable Investments Prioritization Techniques Minimum Viable Products and Services Product / Service Ownership A/B Testing Techniques for Fast Developments Basic Concepts Related to Fast Development Infrastructure as Code Reviews Continual Business Analysis Continuous Integration / Continuous Delivery (CI/CD) Continuous Testing Kanban Techniques for Resilient Operations Introduction to Resilient Operations Technical Debt Chaos Engineering Definition of Done Version Control Algorithmic IT Operations ChatOps Site Reliability Engineering (SRE) Techniques for Co-created Value Basic Concepts of Co-created Value Service Experience Techniques for Assured Conformance DevOps Audit Defense Toolkit DevSecOpsPeer Review