169 Courses

This interactive course has been designed to help participants manage their time more efficiently and to develop the skills for effective workplace planning

Mental Health First Aid (MHFA) awareness is a short course, designed to provide delegates with a basic understanding of mental health and an introduction to Mental Health First Aid. This course raises awareness of mental health issues in the workplace. Learning objectives: What mental health is and how to challenge stigma. A basic knowledge of some common mental health issues. An introduction to looking after your own mental health and maintaining wellbeing. Confidence to support someone in distress or who may be experiencing a mental health issue

18th Edition Course Description: At this time the 18th edition course is a 3 day short course clearly aimed at anyone involved in the design, construction, inspection and testing of electrical installations & systems, equally it is a nationally recognised ‘must have’ qualification for companies seeking to recruit electricians, or indeed individuals joining Part P Schemes. Every electrical installation that was designed to the 18th edition regulations (which was released in July 2018) or all electrical installations from 2019 onwards will have been to the 18th edition of the IET Wiring Regulations BS7671 2018. Firstly it is intended to introduce the candidate to a working knowledge of the Wiring Regulations (BS7671 IET) whilst also giving a brief overview of the Electricity at Work Regulations covering their statutory duties. Previous knowledge of the regulations is not assumed, however, a fundamental knowledge of electrical principles is assumed. Please be aware that the 18th Edition course is not designed to teach you every electrical regulation in the BS7671 nevertheless it will teach you the best practices on how the reference the latest regulations as you would on the job. As such key topics currently covered on the 17th Edition will still be included. We have been delivering 18th Edition courses for many years and although it is mainly theory based you cannot beat real training, in a real classroom. Furthermore by training with other people in your class you will benefit from being able to ask relevant questions as well as finding the answers to many questions from your fellow students that you may not have even thought of. The examination is a 2 hour multiple choice, open book PC meaning you will be allowed to take a copy of the BS 7671:2018+A2:2022 IET WIRING REGULATIONS just as you would in the real world. It is also a PC based examination with instant results. The course cost includes examination entry fees. On completion of the training and Examination you will be awarded with the 18th edition qualification City & Guilds 2382. Whether your a practicing electrician or enrolled on other qualifications this course will be delivered in a great learning environment. We have been delivering 18th edition training for over 10 years and have helped many people achieve the 18th edition qualification.

Course Description: The 18th edition course is a 3 day short course aimed at anyone involved in the design, construction and inspection and testing of electrical systems, also a nationally recognised ‘must have’ qualification for companies seeking to recruit electricians. It is intended to introduce the candidate to a working knowledge of the Wiring Regulations along with a brief overview of the Electricity at Work Regulations covering their statutory duties. Previous knowledge of the regulations is not assumed, however, a fundamental knowledge of electrical principles is assumed. Please be aware that the Wiring Regulations course is not designed to teach you every regulation in the book but it will teach you the best practices on how the reference the latest regulations as you would on the job. As such key topics currently covered on the 17th Edition will still be included. We have been delivering Wiring Regulations courses for many years and although it is mainly theory based you cannot beat real training in a real classroom. By training with other people in your class you will benefit from being able to ask relevant questions as well as finding the answers to many questions from your fellow students that you may not have even thought of. The examination is a 2 hour multiple choice, open book PC based examination with instant results. The course cost includes examination entry fees. Focus: You will study the latest standard of the IET wiring regulations, including essential subjects such as safety, selection and erection of electrical equipment. There are 8 key modules and current amendments: Section 1 – Scope, Object and FundamentalsSection 2 – DefinitionsSection 3 – Assessment of general characteristicsSection 4 – Protection for SafetySection 5 – Selection and Erection of equipmentSection 6 – Inspection & TestingSection 7 – Special Installations or locationsSection 8 – Functional Requirements This course does include the latest amendments such as: Electromagnetic Disturbance Surge Protection Medical locations Operating and Maintenance Gangways Arc Fault Detection Devices (AFDDs) Changes to fire safety requirements in chapter 422, covering the design of electrical installations in industrial, commercial and multiple-occupancy homes, as well as new information for ‘protected escape routes’ Protection against over voltages Changes across Part 7: Special Locations This classroom based course will show, teach and perfect you on how to reference and use the book for situations that you will encounter while working in the field.

Clients are the life saver to progress, so any business or association needs solid client relationship the board. This course is appropriate for any industry and is specifically compelling to those organizations whose CRM system needs fortifying. Workers who acquire this accreditation can contribute viably to building solid, dependable client connections, offering excellent assistance and backing that bring about client maintenance and expanded income. This course is appealing, as it conveys a complete comprehension of the subject in only 5 hours. It isn't just available yet in addition a simple manner by which to induce excellent CRM across the business. What's Covered in the Course? As a short course, it is conveyed in 5 modules: 'What is Customer Relationship Management', 'Seeing Customers', 'Estimating Customer Relationship Management', Developing Relationships' and 'How to Run a Customer Meeting'. The key learning focuses are: What is client relationship the board and understanding its significance, when managing clients in a business setting; The fundamentals of non-verbal communication and how it very well may be utilized to profit everybody, while interfacing with clients; Step by step instructions to create and improve relational abilities, when managing clients; Connections and faithfulness and how the two work together, when managing clients; Why client relationship the board is a pivotal angle to the accomplishment of any sort of business; Step by step instructions to discover clients and what they most likely anticipate from the business, with regards to help and administration; Step by step instructions to quantify client relationship the executives, as it identifies with issues and norms inside the business; The most effective method to build up a decent connection with a wide range of clients; Guidance and tips about successful and significant gathering planning, for viable goals and thoughts that advantage both the client and the business. What are the Benefits of the Course? This course will profit any business that desires to improve client maintenance and increment their workers' client relationship the board abilities. Worker accomplishment on the course is straightforward, as the accreditation is just granted after the fruitful finishing of a test; Representatives comprehend the significance of and can work to a CRM structure; It is a short course, with adaptable particular substance, that can be learned at the representative's accommodation, by means of any web empowered gadget.

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences. First, the course will identify potential 'cyber threat actors' who initiate cybercrime, along with looking at the main motivations behind cyber-attacks on individuals and organisations. On a more practical level, you'll learn how to recognise and deal effectively with phishing attempts. The course will highlight the importance of keeping passwords secure and cover security for devices, such as smartphones, laptops, tablets or desktop computers. You'll learn how to report a suspected cyber attack, and what to do if you genuinely make a mistake. Finally, we'll underline the importance of cooperation and show how working closely together helps overcome a wide range of cybersecurity issues

A CPD Accredited short course about Equality and Diversity Duration: 2 hrs

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

Struggling to perfect your latte art? Our comprehensive 3-hour masterclass will teach you all about texturing milk, pouring patterns and achieving beautiful latte art. The course is a hands-on, practical experience where you will work alongside Benny, an experienced speciality coffee barista, to learn all about latte art and up your game. You'll learn the theory and tips behind getting perfectly-textured milk, watch demonstrations and then use our top-quality equipment to have plenty of goes yourself at pouring patterns, with constant feedback and guidance. We also specifically cater towards non-dairy milk drinkers too, so please let us know in advance whether you would like to learn with oat milk or dairy by entering it in your booking notes. Two hour short course If you already have some experience and are looking for a shorter, two-hour course then see the other options on our website. Free coffee Included with your booking are two x 230gr bags of our speciality coffee for you to take home to enjoy and practice with! Request a date We usually run this workshop on a Thursday, Friday or Saturday at 5pm. We are regularly adding new dates but if you have a specific day you'd like to do the course then please use the request a date feature or contact us and we'll check our availability. Thank you.

Demystifying ESG Environmental, Social and Governance (ESG) is a set of principles that assist a firm in becoming socially responsible. Applied across a number of industries, its popularity has grown rapidly, with an ESG framework now considered essential for many businesses. Embedding ESG in your organisation helps identify risks and opportunities, maintain regulatory compliance, gain the trust of stakeholders, invite investment and attract and retain talent. This timely short course, written by subject matter experts, will help you: understand ESG and its importance globally apply key lessons learned from those firms neglecting ESG identify where ESG fits within your organisation, and develop best practice to promote strong ESG engagement. On completing this course, you will understand key ESG concepts, as well as how to explain them to your colleagues. You'll also discover the steps required to embed ESG within your firm. This course covers: How does ESG work? Where does ESG sit within a business? Business benefits Current position audit Benchmarking Metrics and reporting Horizon scanning Bringing ESG to life