695 Courses

Conducting Employee Appraisals Certification Representative examinations are perhaps the main parts of any business. The way toward surveying the exhibition and viability of workers in their positions benefits the staff in question, yet reinforces and improves the whole organization. This course gives an exhaustive knowledge into every one of the components associated with making a viable representative examination. From the constructions that should be set up and entanglements to dodge, to the strategies for gathering data and the drawing up of the evaluation, this exhaustive course will take you through the whole cycle. You Will Learn Instructions to examine your organization needs and form the objectives which will characterize your worker examination, guaranteeing its pertinence and achievement Step by step instructions to apply various techniques for gathering data for an evaluation and the upsides and downsides of every strategy Instructions to structure an evaluation, consolidating each standard class, just as a couple of specific additional items The study of effectively applying the data assembled to augment adequacy The legalities in question, disadvantages to know about and techniques to beat any negative repercussions that may happen Advantages of Taking This Course You will actually want to build a reasonable and successful worker evaluation You will comprehend your workers better and improve the connections and correspondence inside the organization You will comprehend the legalities engaged with worker examinations and evade any debates that may emerge from the cycle You will figure out how to apply the data accumulated to expand both the exhibition of the worker and the organization You will figure out how to reconsider your representative's jobs, place them where they are the best and genuinely upgrade the whole staffing measure

Skype for Business Certification Intended for a professional workplace, Skype for Business permits clients to rapidly associate and speak with numerous individuals all at once. From community oriented online group meetings to streaming a gathering or joining a gathering from a telephone, Skype for Business gives a straightforward and productive climate for clients to collaborate across a worldwide scattered organization. This course takes an inside and out take a gander at how Skype for Business functions and how different highlights like texting, sound and video calls, presence pointers and the Skype for Business communitarian apparatuses can be utilized to improve the general efficiency and specialized techniques for a business. You will learn: Step by step instructions to introduce Skype for Business and incorporate it with the Microsoft Office 365 set-up of items. The most effective method to add contacts from inside and outside of your association and how the Skype for Business presence pointers work. The most effective method to text and settle on sound and video decisions with single and different members. The different ways that a Skype for Business internet meeting can be planned and joined. Instructions to viably utilize the coordinated effort devices that Skype for Business offers, including screen sharing, PowerPoint introductions, whiteboards, surveys and Q&A. Advantages of taking this course: You will figure out how to go through Skype for Business to set and run more successful gatherings. You will find how Skype for Business can help take your gatherings to a higher level with its different sharing and coordinated effort instruments. You will acquire understanding into the different specialized techniques Skype for Business offers, which will empower you to assist your business with conveying productively. Your insight will permit you to decide if Skype for Business is the correct decision for your business.

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Technical Writing Online Course Overview Welcome to the Technical Writing Online Course, your comprehensive guide to mastering the art and science of effective technical communication. Whether you're a seasoned professional looking to enhance your skills or a newcomer to the field seeking a solid foundation, this course is designed to meet your needs. Module 1: Introduction to Technical Writing In Module 1, we lay the groundwork for your journey into the world of technical writing. You'll learn about the fundamental principles of technical communication, understanding its purpose, audience, and context. We'll explore the importance of clarity, conciseness, and accuracy in technical writing, setting the stage for your success in subsequent modules. Module 2: Writing for Different Audiences Effective communication hinges on understanding and adapting to your audience. Module 2 delves into the nuances of tailoring your writing to different readerships, whether they are technical experts, laypersons, or stakeholders with varying levels of expertise. You'll master strategies for conveying complex information in a clear and accessible manner, ensuring your message resonates with your target audience. Module 3: Researching and Gathering Information Technical writing is grounded in robust research and accurate data. Module 3 equips you with the skills to conduct thorough research, gather relevant information, and discern credible sources. From leveraging online databases to conducting interviews and surveys, you'll learn how to gather the data necessary to support your technical documents effectively. Module 4: Planning and Organizing Technical Documents Organizing technical content is crucial for facilitating comprehension and usability. Module 4 guides you through the process of structuring your documents for maximum clarity and coherence. You'll explore various organizational frameworks, such as hierarchical structures, chronological sequences, and logical flowcharts, to effectively present your information and guide your readers through complex technical material. Module 5: Writing Effective Technical Documents In the final module, we bring together everything you've learned to craft polished and impactful technical documents. From technical reports and manuals to user guides and specifications, you'll learn the principles of writing with precision, coherence, and persuasiveness. Through practical exercises and real-world examples, you'll hone your writing skills and gain the confidence to produce professional-grade technical documents. Throughout the course, you'll benefit from a blend of instructional materials, interactive exercises, and feedback from industry experts. By the end of the Technical Writing Online Course, you'll emerge equipped with the knowledge, skills, and confidence to excel in the dynamic field of technical communication. Course Curriculum Module 1_ Introduction to Technical Writing. Introduction to Technical Writing. 00:00 Module 2_ Writing for Different Audiences. Writing for Different Audiences. 00:00 Module 3_ Researching and Gathering Information. Researching and Gathering Information. 00:00 Module 4_ Planning and Organizing Technical Documents. Planning and Organizing Technical Documents. 00:00 Module 5_ Writing Effective Technical Documents. Writing Effective Technical Documents. 00:00

Writing and Managing Requirements Documents: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA™ Certification exam to become a Certified Business Analysis Professional (CBAP™). Learn more at www.iil.com/bacp. Once a business analyst has completed the information gathering and analysis to produce the solution to a business problem, the results must be documented for all stakeholders to see and understand. This course will enhance the skill set needed for writing and managing the complex readership that business analysts interact with on a day-to-day basis. What you will Learn Upon completion, participants will be able to: Write an understood requirements document that is approvable and acceptable Validate a requirements document Manage the changes to requirements documents through the SDLC Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide The business analyst and the product/project life cycle The requirements documentation process Planning for Effective Requirements Documentation Overview of requirements planning Planning for validation Planning for verification: well-formed criteria Planning for verification: understood and usable criteria Writing Effective Requirements Documents Overview of writing requirements documents Using a standard structure / template Applying formatting techniques Meeting the challenge of writing non-functional requirements Baselining Requirements Documents Overview of the requirements baseline process Validation Verification Approval Managing Requirements Change through the Product Life Cycle Overview of requirements change management Establishing a formal change management process Tracing requirements through design and development (build, test, and implementation) Following through to post-implementation (transition and early production)

Unlock the secrets of financial investigations with our course on the importance of collecting and preserving evidence. Discover the characteristics and categories of financial crimes, and learn how to develop a financial crime response plan. Join us to gain valuable skills in collecting, preserving and gathering evidence, and to understand the laws against financial fraud. Learning outcomes: Understand the role of a financial investigator and the fundamentals of financial investigations. Identify the characteristics and categories of financial crimes, and develop a financial crime response plan. Gain valuable skills in collecting, preserving and gathering evidence in financial investigations. Learn about the laws against financial fraud and how to apply them in investigations. Understand the importance of maintaining accurate records and documenting evidence in financial investigations. Develop an understanding of the legal and ethical issues surrounding financial investigations. In our course, you'll gain valuable skills in financial investigations and learn about the importance of collecting and preserving evidence. Our modules cover everything from the basics of financial investigations to the laws against financial fraud, providing a comprehensive understanding of the field. With the help of our course, you'll develop the skills and knowledge you need to succeed in your career as a financial investigator. The course covers the essentials of collecting, preserving and gathering evidence in financial investigations, and the legal and ethical issues surrounding the process. You will also gain an understanding of the laws against financial fraud and how to apply them in investigations. The importance of maintaining accurate records and documenting evidence in financial investigations will also be explored. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for professionals in the field of financial investigations, including law enforcement officers, financial analysts, and private investigators. Whether you're looking to advance your career or gain a deeper understanding of financial investigations, our course is the perfect way to do it. Career path Financial Investigator: £30,000 - £70,000 Forensic Accountant: £35,000 - £90,000 Fraud Analyst: £25,000 - £55,000 Compliance Officer: £25,000 - £65,000 Risk Manager: £40,000 - £80,000 Internal Auditor: £30,000 - £60,000

Managing Successful Programmes (MSP®) 5th Edition Foundation: On-Demand MSP certification provides guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges for managing programmes and larger, more strategic or multiple projects. What you will Learn At the end of this course, participants will be able to: Understand key concepts relating to programmes and MSP Understand how the MSP principles underpin the MSP framework Understand the MSP themes and how they are applied throughout the programme Understand the MSP processes and how they are carried out throughout the programme Key Concepts of MSP Programmes Three Lenses of MSP Principles Themes and Governance Organization Organization Theme Organization Structure Individual Roles Stakeholder Management Design Design Theme Benefits Risk Identification and Prioritization Target Operating Model Documents and Key Roles Justification Justification Theme Business Case Financial Planning Documents and Key Roles Structure Structure Theme Delivery Planning Dependencies Benefits Realization Plan Resourcing Documents and Key Roles Knowledge Knowledge Theme Knowledge Management Information Management Document and Key Roles Assurance Assurance Theme Assurance at Multiple Levels Assurance Planning Document and Key Roles Decisions Decisions Theme Issue Resolution Risk Response Data Gathering and Reporting Options and Analysis Document and Key Roles MSP Processes Identify the Programme Design the Outcomes Plan Progressive Delivery Deliver the Capabilities Embed the Outcomes Evaluate New Information Close the Programme About the MSP 5th Edition Foundation Exam 60 multiple-choice questions 1-hour Closed-book Candidates require a minimum of 36 correct answers (60%) to pass

The Art of Negotiation Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Project Quality Management: Virtual In-House Training In today's environment, quality is the responsibility of everyone. Project success is no longer just the fulfillment of a project on schedule, on budget, and within the scope. Today, projects aren't successful unless the customer's needs are met at the highest level of quality at the lowest cost to the organization. Project Managers must know customer needs, and manage to them throughout the project lifecycle, in order to gain acceptance. Project Quality Management provides an interactive, hands-on environment for participants to practice identification of critical quality requirements (quality planning), fulfillment of those requirements through well-designed processes (Quality Assurance), and statistical awareness of technical specifications of project deliverables (Quality Control). What You Will Learn You'll learn how to: Plan for higher quality project deliverables Measure key performance indicators on projects, processes, and products Turn data into useful project information Take action on analyzed data that will drive down non-value-added costs and drive up customer acceptance and satisfaction Reduce defects and waste in current project management processes Foundation Concepts Quality Defined Customer Focus Financial Focus Quality Management Process Management Cost of Quality Planning for Quality Project Manager Role in Planning Voice of the Customer Quality Management Plan Measurement System Accuracy Data Gathering Data Sampling Manage Quality Process Management Process Mapping Process Analysis Value Stream Mapping Standardization Visual Workplace and 5S Error Proofing (Poka-Yoke) Failure Mode and Effect Analysis Control Quality The Concept of Variation Common Cause Special Cause Standard Business Reports Tracking Key Measurements Control Charts Data Analysis Variation Root Cause Analysis Variance Management Designing for Quality

Managing Successful Programmes (MSP®) 5th Edition Foundation: In-House Training Managing Successful Programmes (MSP®) is a globally-recognized framework for best practice programme management. MSP certification provides guidance for programme managers, business change managers and the next step for project managers to develop their knowledge and skills to be able to positively respond to the challenges for managing programmes and larger, more strategic or multiple projects. MSP 5th edition emphasizes flexibility, adaptability, and responsiveness by adopting an incremental approach to the programme lifecycle and thus enabling organizational agility. AXELOS offers two levels of MSP Examination: MSP Foundation and MSP Practitioner. The MSP Foundation Examination is intended to assess whether the candidate can demonstrate sufficient recall and understanding of the MSP programme management framework. The MSP Foundation qualification is a prerequisite for the MSP Practitioner Examination, which assesses the ability to apply understanding of the MSP programme management framework in context. The MSP® 5th Edition Foundation course is a training based on the exam specification for MSP Foundation certification and is aligned with the Managing Successful Programmes (5th Edition) guide from AXELOS. What you will Learn At the end of this course, participants will be able to: Understand key concepts relating to programmes and MSP Understand how the MSP principles underpin the MSP framework Understand the MSP themes and how they are applied throughout the programme Understand the MSP processes and how they are carried out throughout the programme Key Concepts of MSP Programmes Three Lenses of MSP Principles Themes and Governance Organization Organization Theme Organization Structure Individual Roles Stakeholder Management Design Design Theme Benefits Risk Identification and Prioritization Target Operating Model Documents and Key Roles Justification Justification Theme Business Case Financial Planning Documents and Key Roles Structure Structure Theme Delivery Planning Dependencies Benefits Realization Plan Resourcing Documents and Key Roles Knowledge Knowledge Theme Knowledge Management Information Management Document and Key Roles Assurance Assurance Theme Assurance at Multiple Levels Assurance Planning Document and Key Roles Decisions Decisions Theme Issue Resolution Risk Response Data Gathering and Reporting Options and Analysis Document and Key Roles MSP Processes Identify the Programme    Design the Outcomes Plan Progressive Delivery Deliver the Capabilities Embed the Outcomes Evaluate New Information Close the Programme