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Learn how to plan, implement and manage the impact of change. The most comprehensive, concise and impactful 6 weeks online course available. 14 CPD Credits & CMI Certificate of Recognition Duration: 6 weeks starting immediately Suitable for: All levels of seniority Language: English Effort: 13 hours of self-paced online learning Award: 14 CPD Credits & CMI Certificate of Recognition  Accreditors: CMI, FMLM, CPD Certification Service  Content format: Videos with optional reading  Assessment Method: Multiple choice, instant result. Retake if required. In total there are 16 video courses to watch. This includes 7 CPD accredited courses that require you to complete a multiple choice assessment to confirm your understanding of the topic. A pass mark of 70% is required and this can be re-taken as many times as required. Optional reading and audio book resources are provided to enable you to explore a topic deeper if required. The content of the course is of the highest global standard and has been created by MIT Sloan Management Review. Our learning platform, called Skillsoft Percipio, provides a stunning learning experience. Key learning areas: Leading innovation Understanding change Leading with strategic thinking Building and leading teams Building trust Leading through change Strategic thinking Managing virtual teams On completion of this course, you will receive: A certificate stating 14 CPD Credits- Awarded by the CPD Certification Service A Certificate of Recognition from the prestigious Chartered Management Institute (CMI) Chartered Management Institute Affiliate membership for 1 year A digital badge to share on LinkedIn and add to your resume Your official CPD Certificate Your official CMI Certificate You will also be awarded the following additional benefits: Chartered Management Institute alumni network access for 1 year Access to Chartered Management Institute networking and learning events for 1 year World leading content supported by cutting edge technology. Made for healthcare professionals.    Did you know that this course can be covered by the NHS study budget? The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system To access the study budget you should discuss this with your educational supervisor or line manager. To help you with this process, view our example study budget application letter here.

Course Description Get instant knowledge from this bite-sized Change Management Basics: Part 1 course. This course is very short and you can complete it within a very short time. In this Change Management Basics: Part 1 course you will get fundamental ideas of change management, the key understanding of stakeholder engagement and so on. Enrol in this course today and start your instant first step towards learning about change management. Learn faster for instant implementation. Learning Outcome Familiarise with change management Understand change and the individual Gain in-depth knowledge of the change and the organisation Learn about communication and stakeholder engagement How Much Do Change Managers Earn? Senior - £93,000 (Apprx.) Average - £59,000 (Apprx.) Starting - £37,000 (Apprx.) Requirement Our Change Management Basics: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Change Management Basics: Part 1 Module 01: Change Management 00:23:00 Module 02: Change and the Individual 00:31:00 Module 03: Change and the Organisation 00:32:00 Module 04: Communication and Stakeholder Engagement 00:16:00 Assignment Assignment - Change Management Basics: Part 1 00:00:00

Navigate organizational change with confidence through our Change Management Course. Learn proven strategies to effectively lead teams through transitions, mitigate resistance, and drive successful outcomes. Gain the skills to adapt to change and thrive in dynamic environments. Enroll now to become a change management expert and guide your organization to success.

Unlock the Power of Change Management Training 🚀 Welcome to the world of Change Management Training, where transformation meets success! Are you ready to harness the winds of change and navigate your organization towards unparalleled growth and adaptability? Look no further, because our comprehensive Change Management Training course is your compass in the dynamic landscape of modern business.   Why Change Management Training Matters Change is the only constant in today's fast-paced world. From technological advancements to market disruptions, organizations face a myriad of changes that can either propel them forward or leave them struggling to keep up. Change Management Training equips you with the tools, strategies, and mindset needed to not only survive but thrive in the face of change. By understanding the principles of change management, you'll learn how to effectively lead teams through transitions, mitigate resistance, and foster a culture of agility and innovation within your organization. From project managers to executives, mastering the art of change management is the key to driving sustainable growth and staying ahead of the curve.   Benefits of Change Management Training ✅ Enhanced Leadership Skills: Discover how to inspire and motivate teams during times of uncertainty, guiding them towards common goals and objectives. ✅ Increased Adaptability: Learn how to embrace change as an opportunity for growth, turning challenges into stepping stones towards success. ✅ Improved Communication: Master the art of clear and concise communication, ensuring all stakeholders are informed and engaged throughout the change process. ✅ Reduced Resistance: Identify and address resistance to change proactively, minimizing disruptions and maximizing acceptance among team members. ✅ Strategic Alignment: Align change initiatives with organizational objectives, ensuring that every transformation contributes to long-term success.   Who is this for? Change Management Training is designed for professionals at all levels who are looking to enhance their leadership skills, drive organizational change, and thrive in today's rapidly evolving business environment. Whether you're a seasoned executive or a budding entrepreneur, this course provides invaluable insights and practical strategies to help you navigate the complexities of change with confidence and clarity.   Career Path Upon completing our Change Management Training course, you'll be equipped with a versatile skill set that opens doors to a wide range of career opportunities across industries. From change management consultants to transformational leaders within organizations, the possibilities are endless. Take your career to new heights as you become a catalyst for positive change and innovation in your workplace.   FAQs Q: Is this course suitable for beginners? A: Absolutely! Our Change Management Training course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're new to change management or looking to expand your existing knowledge, our comprehensive curriculum has something for everyone. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. Typically, participants can expect to complete the training within a few weeks, with the flexibility to study at their own convenience. Q: Will I receive a certificate upon completion? A: Yes, upon successfully completing the Change Management Training course, you will receive a certificate of achievement to showcase your newfound skills and expertise. Q: Can I access course materials after completion? A: Absolutely! Once you've completed the course, you'll have continued access to all course materials and resources to review at your leisure. Q: Is there ongoing support available during the course? A: Yes, our dedicated support team is here to assist you every step of the way. Whether you have questions about course content or need technical assistance, we're just a click away.   Join Us on the Journey Are you ready to embrace change and unlock your full potential? Enroll in our Change Management Training course today and embark on a transformative journey towards success. Embrace the future with confidence, and let change be your greatest ally in the pursuit of excellence. Together, we'll redefine what's possible and shape a brighter tomorrow, one transformation at a time. Course Curriculum Module 1_ Introduction to Change Management. Introduction to Change Management. 00:00 Module 2_ Understanding Organizational Change. Understanding Organizational Change. 00:00 Module 3_ Stakeholder Management. Stakeholder Management. 00:00 Module 4_ Change Management Planning. Change Management Planning. 00:00 Module 5_ Managing Resistance to Change. Managing Resistance to Change. 00:00

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This change management and leadership for managers course is beneficial for those interested in understanding the first layer of resistance to change, tools for change leaders like mad-sad-glad-exercise and perceptual positions This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the resistance to change Understand the inner layers of the onion Know how to engage with the resistance Learn how to win over your resistors Know how to lead the change Understand the change curve Learn the impact of change on operational performance Understand the three phases of a change program Learn how to communicate well Understand response to change Get acquainted with tools for change leaders such as communication plan and progression plan Why Change Management Course for Managers right for you? This comprehensive course will help you to learn how to create a compelling future such as fear and desire as motivators for change, stakeholder engagement, and techniques to handle resistance. This extensive course will teach you the response to change, the changing curve, the impact of change on operational performance, and the three phases of a change program. By the end of the course, you will be adept at understanding the need for change, the cycle of change, sources, and barriers to change. Change Management Course for Managers Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction: Change at Work Welcome. The Cycle of Change Sources of and Barriers to Change Step 1: Demonstrate the Need for Change The First Layer of Resistance to Change Demonstrating the Need for Change: Applying Leverage What if They Still Don't Accept the Need for Change? Pattern Interrupt Tools for Change Leaders: Mad-sad-glad Exercise Tools for Change Leaders: Perceptual Positions Step 2: Create a Compelling Future Fear and Desire as Motivators for Change A Compelling Future Stakeholder Engagement Tools for Change Leaders: Stakeholder Triage Tools for Change Leaders: Stakeholder Analysis Step 3: Expect an Argument Response to Change: Introduction The Change Curve The Impact of Change on Operational Performance The Three Phases of a Change Program How to Communicate Well Tools for Change Leaders: Communication Plan Tools for Change Leaders: Progression Plan Handling Resistance Resistance to Change The Inner Layers of the Onion Engage With the Resistance Win Over Your Resisters (Part 1) Win Over Your Resisters (Part 2) Steps 4, 5 & 6: Leading the Change It's a Project 99 Per Cent Perspiration Who should take this course? This change management course is perfect for those who want to clearly understand resistance handling, resistance to change, steps to lead the change effectively, and create a compelling future. It is suitable for those who want to advance their career in change management. Entry Requirements There are no academic entry requirements for this change management course for managers course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This change management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Duration 2 Days 12 CPD hours Overview What is JIRA Software? Managing agile projects using JIRA Software Managing project backlog Managing iterations / sprints Managing releases / versions Managing project components Managing security Managing fields and screens Managing custom issue types Viewing various burn-down/burn-up reports This course introduces students to JIRA Software which is one of the most popular agile project management tool. Agile methods help in accelerating the delivery of initial business value. Continuous planning and feedback ensures that value is maximized throughout the development process. JIRA Software lets you manage project backlog, plan and execute sprints, and manage releases. It also lets you view useful reports, such as, velocity, various burndown / burn-up charts. Navigating JIRA Connecting to JIRA Software JIRA Account System Dashboard Sidebars Global Sidebar Search Help Dashboards Projects Boards Issues Project Sidebar Summary Managing Projects What is a Project? What is a Project (Contd.)? Backlog Sprints Versions / Releases Issues What is Component? Project Name and Key Project Key Format Editing Project Key Caveats Editing Project Key Deleting Project Summary Managing Versions What is Version What is Version (Contd.)? Merging Versions Other Version Options Version Fields What is Version? Summary Managing Issues Issues What are Epics? Epics ? Types Creating a new Epic What is a Story? Creating a Story Story Estimation Tasks Sub-tasks Summary Managing Sprints Sprints What is typically done in Sprint Planning? Velocity Agile Board Sprint Naming Convention Sprint Execution Summary Search & Using JQL Search Search Types JQL JQL Examples Sharing search result Save Search and Reuse in a Board Summary Working with JIRA Dashboards and Reports What is a JIRA Dashboard? Creating a JIRA Dashboard Choosing a Dashboard Layout What is a Gadget? Gadgets Available Out-of-the-box Adding a Gadget to a Dashboard Adding a Gadget to a Dashboard (Example Calendar Gadget) Moving a Gadget Removing a Gadget from a Dashboard Viewing Dashboard as a Wallboard Deleting a Dashboard JIRA Reports Generating a JIRA Report Generating a JIRA Report (Example ? Burndown Chart) Viewing the Burndown Chart Report Categories Available Out-of-the-box Agile Reports Issue Analysis Reports Forecast & Management Reports For further details ? Summary Jira Agile Common Jira Software boards Scrum Agility Kanban Scrum vs. Kanban Scrumban History of Kanban Kanban for software teams Kanban boards Kanban boards (Contd.) Kanban cards The benefits of Kanban Planning flexibility Shortened time cycles Fewer bottlenecks Visual metrics Continuous Delivery Kanban ? Kanban backlog Summary Miscellaneous Issue Features Voting Watching an Issue Adding/Removing Labels Linking Issues Linking Issue (Contd.) Commenting on Issue Attaching a File to an Issue Attaching a File to an Issue (Contd.) Cloning (Copying) an Issue Cloning (Copying) an Issue (Contd.) Cloning (copying) an Issue (Contd.) Viewing an Issue?s Change History Viewing an Issue's Change History (Contd. Summary Managing Fields & Screens (OPTIONAL: TIME PERMITTING) Fields OOB Fields Custom Fields Field Type Screens Summary

The comprehensive Change Management: Strategies & Tools Level 3 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Change Management: Strategies & Tools Level 3 today, and learn from the very best the industry has to offer! This best selling Change Management: Strategies & Tools Level 3 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Change Management: Strategies & Tools Level 3 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Change Management: Strategies & Tools Level 3 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Change Management: Strategies & Tools Level 3 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Change Management: Strategies & Tools Level 3, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Change Management: Strategies & Tools Level 3 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Change Management: Strategies & Tools Level 3 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you feeling overwhelmed by the constant changes in your organisation? Do you struggle to keep your team motivated and compliant during times of transition? In the UK, 70% of change initiatives fail to achieve their desired goals. If so, this Change Management bundle is exactly what you need. This Change Management bundle will provide you with a comprehensive understanding of change management principles and frameworks. You'll learn how to assess the need for change, develop a clear vision and implementation plan, and effectively communicate the transition to your team. The course will also cover strategies for overcoming resistance, managing stakeholder expectations, and embedding the change for long-term success. This Change Management Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Change Management Course 02: New Manager Course 03: Leadership and Management Course 04: Compliance Management Course 05: Diploma in Workplace Safety Take control of change and become a leader who empowers others to embrace new initiatives. This Change Management bundle is your key to a successful and fulfilling career. Learning Outcomes Of Change Management Understand the key drivers and challenges of organizational change. Apply change management frameworks to real-world scenarios. Develop effective communication strategies for change initiatives. Build employee buy-in and overcome resistance to change. Evaluate the success of change initiatives and make adjustments as needed. Craft a compelling vision for the future to motivate your team. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Change Management Get a free student ID card with Change Management Training program (£10 postal charge will be applicable for international delivery) The Change Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Change Management course materials The Change Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Change Management Part 1 - Course Overview Part 2 - What is Change? Part 3 - The Change Cycle Part 4 - The Human Reaction to Change Part 5 - The Pace of Change Part 6 - The Four Room Apartment Part 7 - Dealing with Resistance Part 8 - Adapting to Change Part 9 - Strategies for Dealing with Anger Part 10 - Managing Stress Course 02: New Manager Module One: Managers Are Made, Not Born Module Two: Create A Management Track Module Three: Define And Build Competencies Module Four: Managers Learn By Being Managed Well Module Five: Provide Tools Module Six: Provide Support Module Seven: Identify Strong Candidates Early Module Eight: Clearly Define The Management Track Module Nine: Empower New Managers Module Ten: Provide Growth Opportunities Course 03: Leadership and Management Module 01: Principles Of Management Module 02: Applied Theories On Leadership Module 03: Leadership And Management Differences & Applications Module 04: Obstacles In Leadership And Management Module 05: Different Leadership Styles Module 06: Impact Of Different Leadership Style And Mentoring How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Managers Team Leaders HR Professionals Project Managers Change Agents Requirements You will not need any prior background or expertise to enrol in this Change Management bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Change Leader Project Manager Consultant Business Analyst HR Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

This course will encourage you to prepare, maintain, and support the change process and guide you through the stages of change to adjust to the rapidly changing environment. In this course, you will understand the human reaction to change and the practical strategies to make potentially difficult situations more manageable. This comprehensive course outlines the tactics for dealing with anger, stress and challenging situations, including the aspects involved and the competencies required to cope with the changes. You will also understand exactly how change management improves organizational decisions and how to implement and support change plans. In just 120 Minutes, you will: Learn change management fundamentals Explore the things that happen before, during and after the change Apply change management methodology and toolset to any impending situation Determine the pace of change and approaches to deal with resistance Be able to confidently explain the value of change management to your companions and followers Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. This lesson is ideal for: Managers Team Leaders Office Executives Assistant Managers Office Administrators Employees Secretaries Receptionists Course Content Change Management Course Overview 00:05:00 What is Change? 00:10:00 The Change Cycle 00:05:00 The Human Reaction to Change 00:05:00 The Pace of Change 00:10:00 The Four Room Apartment 00:05:00 Dealing with Resistance 00:05:00 Adapting to Change 00:10:00 Strategies for Dealing with Anger 00:10:00 Managing Stress 00:15:00 Mock Exam Mock Exam - Change Management 00:20:00 Final Exam Final Exam - Change Management 00:20:00 Assignment Assignment - Change Management 6 days, 4 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.