2397 Courses

Customer Service - Getting it Right - 1 day training course delivered in Nottingham Enables participants to review and explore the true meaning of “excellent customer service”. It focuses on the challenges – and rewards of managing both internal and external customers effectively face to face and over the telephone.

Discover the EnergyEdge's course on electrical overhead and underground distribution systems. Join our classroom training for expert insights.

If you are looking to gain a level 3 qualification and you have no qualifications or you have your level 2 qualification within facial therapy and you have a goal of working in advanced treatments such as; – Chemical Skin Peeling – Skin Microneedling – Ultrasound/ Radio Frequency – Dermaplaning – Advanced Blemish Removal – Micropigmentation/ Tattoo Removal – Laser and IPL Qualifications – Injectables Then the Level 3 Certificate in Access to Aesthetic Therapies is the ideal direct route in gaining a level 3 qualification without having to complete massage elements that are required for Level 3 Beauty Therapy General. This qualification is based on the National Occupational Standards (NOS) for relevant principles of beauty therapy and includes all the required elements to achieve a measurable and comparable qualification. Key skills you will learn- Level 2 Facial Therapy- basic facial with steam extractions Level 3 Facial Electricals- microdermabrasion, microcurrent, lymphatic drainage, EMS, high frequency, galvanic. Client consultation and care Health and safety Anatomy, Physiology and Pathology Please confirm dates and availability with us prior to purchasing Who Is This Course Suitable For? Pre-requisites None besides an excellent level of English. You must be able to read and write in English. For further information, please contact us. Course Content You will cover: This qualification is based on the National Occupational Standards (NOS) for relevant principles of beauty therapy and includes all the required elements to achieve a measurable and comparable qualification, which will facilitate further and additional study at levels 4 and above. Learners must achieve all mandatory units which include: – Health and safety – Facial therapy – Consultation and client care – Anatomy, physiology and pathology – Electrical therapies Throughout this qualification, learners will develop their knowledge and understanding of relevant anatomy and physiology and health and safety pertaining to level 2 and 3 therapies. They will also develop the knowledge, understanding and skills to consult with clients and analyse their skin to help facilitate the provision of facial therapies. In parallel, learners will develop their communication and customer service skills, all of which are valued highly by employers. Course Duration & Cost Fast Track- dates vary, contact us for current dates The course is tailored to fit into your schedule. You will be registered onto online portal with easy access for viewing of tutorials reducing time in the centre. You will be required to do home study of treatment theory as well as assignments before you attend the practical training. Practical assessments are done at the centre – duration will be discussed as a training plan is tailored to each trainee. Due to the nature of this type of learning, you will need to be committed to self learning with our guidance. If you are restricted with time due to personal/ work commitments than this course is ideal. £1999 Why Choose Us? This course will allow you to offer the most on trend and in demand treatments that are results driven. The key to a successful business is to offer services that clients will want to keep coming back for. All of the treatments within this diploma have proven results which will support you in customer retention. We do not offer online courses for treatments that require the skill that can only be performed in front an experienced trainer. We ensure we offer a practical course that allows you to work on 2 models per treatment. We want you to be confident in the skill so you can start your business straight away. We are not an Academy and we take pride in this. This means we offer more than just training you in a skill. We understand how difficult and overwhelming it can be to start a new business and our ethos is to provide guidance and support to get you started. All our sessions have an option of 1-2-1 sessions for a personalised experience and have a maximum of 4 students per session. Your journey with us doesn’t end in the practical training session. When you train with Elixir Skin Training you become a part of our brand. We stay in touch with all our graduates and provide that motivation to get you going, which you will not find in large Academies. Quality of training is important but so is what comes after- we support you in every aspect because we want to see you build your business. Categories: Advanced Skin Care Courses, ofqual

The PROUD Principle® 1 Day workshop. An innovative and powerful Customer Service model, providing customer service excellence.

The CILT(UK) Level 6 Advanced Diploma in Logistics and Transport qualification provides the strategic management skills and tactical insight necessary for professional and business development in the logistics and transport industry. It bridges the gap between the undergraduate CILT(UK) Level 5 Professional Diploma in Logistics and Transport and the postgraduate standard of a Master’s degree.

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

Participants learn how to handle complaints and negative online reviews with confidence and professionalism. For customer service professionals looking to develop.