64 Courses

🌟 Unlock the Secrets to Financial Success with Credit Control Course! 🌟 Are you ready to take control of your financial destiny? Look no further than our comprehensive Credit Control course! In today's fast-paced world, managing credit effectively is not just a skill, it's a necessity. Whether you're an individual looking to secure your financial future or a professional aiming to excel in the dynamic realm of finance, this course is your ticket to success!   🚀 Why Credit Control Matters? Credit control is the cornerstone of financial stability and success. It's the art of managing credit wisely, ensuring that debts are paid on time, and minimizing the risk of bad debt. From individuals to businesses, mastering credit control is crucial for maintaining healthy cash flow, building a solid credit history, and achieving long-term financial goals. In our Credit Control course, you'll delve into essential strategies for effective credit management, including: Understanding the fundamentals of credit and debt Implementing credit policies and procedures Evaluating credit risk and making informed decisions Negotiating with creditors and debtors Utilizing credit management tools and software Developing strategies for debt recovery With practical insights and real-world examples, you'll gain the knowledge and skills needed to navigate the complexities of credit management with confidence and proficiency.   💼 Who is this for? Our Credit Control course is designed for individuals and professionals alike who are eager to enhance their financial acumen and take charge of their financial future. Whether you're a recent graduate entering the workforce, an entrepreneur managing your business finances, or a seasoned finance professional seeking to sharpen your skills, this course is for you! Individuals seeking to improve their personal finances and credit management skills Small business owners and entrepreneurs looking to optimize cash flow and minimize bad debt Finance professionals aiming to expand their expertise in credit control and risk management Anyone interested in pursuing a career in finance or related fields No matter your background or experience level, our course offers valuable insights and practical strategies that will empower you to succeed in today's competitive financial landscape.   🏆 Career Path Embark on a rewarding career journey with the skills acquired through our Credit Control course. Whether you're pursuing opportunities in finance, accounting, or business management, mastering credit control opens doors to a wide range of exciting career paths, including: Credit Analyst Collections Specialist Financial Controller Risk Manager Loan Officer Accountant Business Consultant Financial Advisor   By investing in your education and honing your credit management skills, you'll position yourself as a valuable asset in any industry, poised for success and advancement. Don't let financial uncertainty hold you back. Enroll in our Credit Control course today and take the first step toward a brighter, more prosperous future! Unlock the secrets to financial success and pave the way for a lifetime of financial freedom and stability. 🌟   FAQ (Frequently Asked Questions) - Credit Control Course Q1: What is Credit Control? A: Credit control refers to the practices and procedures implemented by businesses to manage and monitor the credit extended to their customers. It involves assessing the creditworthiness of customers, setting credit limits, monitoring payments, and taking necessary actions to minimize credit risk and ensure timely payments. Q2: Why is Credit Control important for businesses? A: Effective credit control is crucial for maintaining healthy cash flow and minimizing the risk of bad debts. By implementing sound credit control practices, businesses can ensure that they have sufficient funds to meet their own financial obligations and invest in growth opportunities. It also helps in maintaining strong relationships with customers while protecting the business from potential losses due to non-payment or late payment. Q3: What are the key components of Credit Control? A: The key components of credit control include: Credit assessment: Evaluating the creditworthiness of customers before extending credit to them. Setting credit limits: Establishing the maximum amount of credit that can be extended to each customer based on their risk profile. Credit monitoring: Regularly monitoring the payment behavior of customers to identify any potential issues or risks. Debt collection: Taking appropriate actions to collect overdue payments from customers, including sending reminders, issuing invoices, and, if necessary, pursuing legal action. Reporting and analysis: Analyzing credit-related data and generating reports to assess the effectiveness of credit control strategies and identify areas for improvement. Q4: What are the common challenges in Credit Control? A: Some common challenges in credit control include: Balancing risk and reward: Striking the right balance between extending credit to attract customers and minimizing the risk of non-payment. Managing late payments: Dealing with customers who consistently pay late or fail to pay altogether. Keeping up with regulatory requirements: Staying compliant with relevant laws and regulations governing credit practices. Maintaining customer relationships: Ensuring that credit control measures do not strain relationships with customers while still enforcing payment terms. Adapting to changing circumstances: Adjusting credit control strategies in response to shifts in the economy, industry trends, or changes in customer behavior. Q5: How can I improve my Credit Control skills? A: Improving credit control skills requires a combination of knowledge, experience, and practical application. Consider enrolling in courses or training programs focused on credit management, staying updated on industry best practices and regulations, and seeking mentorship or guidance from experienced credit professionals. Additionally, actively engaging in credit control activities within your organization and learning from both successes and challenges can help enhance your skills over time. Course Curriculum Module 1 Understanding Credit Control Understanding Credit Control 00:00 Module 2 Credit Management Policies and Procedures Credit Management Policies and Procedures 00:00 Module 3 Effective Communication in Credit Control Effective Communication in Credit Control 00:00 Module 4 Financial Management Financial Management 00:00 Module 5 Technology in Credit Control Technology in Credit Control 00:00 Module 6 Managing Disputed Payments and Debt Recovery Managing Disputed Payments and Debt Recovery 00:00

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Debt Collector skills? If yes, then you have come to the right place. Our comprehensive courses on Debt Collector will assist you in producing the best possible outcome by mastering the Debt Collector skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Debt Management Plan Course 02: Financial Modelling and Valuation Methods Course 03: Financial Analysis Course 04: Pension Course 05: Principles of Insurance & Insurance Fraud Course 06: Financial Investigator/Fraud Investigator The Debt Collector bundle is for those who want to be successful. In the Debt Collector bundle, you will learn the essential knowledge needed to become well versed in Debt Collector. Our Debt Collector bundle starts with the basics of Debt Collector and gradually progresses towards advanced topics. Therefore, each lesson of this Debt Collector course is intuitive and easy to understand. Why would you choose the Debt Collector course from Compliance Central: Lifetime access to Debt Collector courses materials Full tutor support is available from Monday to Friday with the Debt Collector course Learn Debt Collector skills at your own pace from the comfort of your home Gain a complete understanding of Debt Collector course Accessible, informative Debt Collector learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Debt Collector bundle Debt Collector Curriculum Breakdown of the Debt Collector Bundle Curriculum Breakdown of the Debt Collector Bundle Course 01: Debt Management Plan Module 01: Introduction to Debt Management Introduction to Debt Management Module 02: Long Term and Short Term Debt Long Term and Short Term Debt Module 03: Identifying Your Debt Identifying Your Debt Module 04: Debt Management Plan Debt Management Plan Module 05: Debt Assessment Debt Assessment Module 06: Debt Financing Debt Financing Module 07: Building Budget Building Budget Module 08: Debt Counselling Debt Counselling Module 09: When Is Debt Good? When Is Debt Good? Module 10: Avoiding Debt Problems Avoiding Debt Problems Module 11: How to Handle Debt Collectors How to Handle Debt Collectors Module 12: How to Get Out of Debt How to Get Out of Debt Module 13: Dealing with Bankruptcy and Insolvency Dealing with Bankruptcy and Insolvency Module 14: Laws and Regulations Laws and Regulations Course 02: Financial Modelling and Valuation Methods Module 01: Basic Financial Calculations Basic Financial Calculations Module 02: Overview of Financial Markets, Financial Assets, and Market Participants Overview of Financial Markets, Financial Assets, and Market Participants Module 03: Financial Statement Modelling Financial Statement Modelling Module 04: Types of Financial Models Types of Financial Models Module 05: Sensitivity Analysis Sensitivity Analysis Module 06: Sales and Revenue Model Sales and Revenue Model Module 07: Cost of Goods Sold and Inventory Model Cost of Goods Sold and Inventory Model Module 08: Valuation Methods Valuation Methods Course 03: Financial Analysis Section-1. Introduction Financial Statement Analysis Objectives Financial Analysis Methods in Brief Ratio Analysis Section-2. Profitability Gross Profit Operating Margin Ratios Net Profit Expense Control Ratios ClassRoom Discussion for some other expenses Use of Profitability Ratio to Understand Competitive advantage and Business Models Section-3. Return Ratio Return on Assets and FIxed Assets Return on Capital Employed Case Study Analysis of three telecom companies Cautions for using return ratios on face value Ratios which help to understand how efficiently assets are used How we measure utilisation of assets not recorded in Balance Sheet Section-4. Liqudity Ratio Liquidity Ratio to understand Risk inherent in companies Long Term Liquidity Ratios Section-5.Operational Analysis Financial Analysis Measure meant to understand efficiency in other operations Summarise - Ratios use for operational analysis Dupont Analysis to understand opportunities in optimising return on equity Section-6. Detecting Manipulation Detecting Manipulation in accounts - Fake Sales Detecting Manipulation - Wrong Depreciation and others Pricing Decisions How to make Capex Decisions Course 04: Pension Pension Module 01: Overview of the UK Pension system Module 02: Type of Pension Schemes Module 03: Pension Regulation Module 04: Pension Fund Governance Module 05: Law and Regulation of Pensions in the UK Module 06: Key Challenges in UK Pension System Course 05: Principles of Insurance & Insurance Fraud Principles of Insurance & Insurance Fraud Module 01: Principles of Insurance Module 02: General Insurance Module 03: Insurance Fraud Module 04: Underwriting Process Course 06: Financial Investigator/Fraud Investigator Module 01: Introduction to Financial Investigator Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Categories of Financial Crimes Module 05: Financial Crime Response Plan Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud Laws against Financial Fraud CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Debt Collector bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Debt Collector. It is also great for professionals who are already working in Debt Collector and want to get promoted at work. Requirements To enrol in this Debt Collector course, all you need is a basic understanding of the English Language and an internet connection. Career path The Debt Collector bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Debt Collector. Debt Recovery Specialist: £20,000 to £35,000 per year Collections Agent: £18,000 to £30,000 per year Credit Control Officer: £22,000 to £35,000 per year Debt Collection Team Leader: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Credit control is essential for any business, regardless of size or industry. By effectively managing your credit accounts, you can protect your cash flow, reduce bad debts, and improve your bottom line. This course will teach how to develop and implement effective credit control policies and procedures, use credit control tools and technologies to your advantage, and identify and manage credit risks. You will also learn how to collect outstanding debts effectively and professionally. So, don't let financial uncertainties hold you back. Join us today and take charge of your financial future!

Do you want to acquire the knowledge that will Help you Understand & Cope with your Asperger's Child? Asperger's syndrome is a developmental disorder that affects a child's ability to socialise and communicate effectively with others. Children with Asperger's syndrome typically present social awkwardness and an all-absorbing interest in specific topics. This course is designed for people who are caregivers for autistic individuals (Parents and Educators). This course aims to help you comprehend the world of Asperger's syndrome, spot the signs and symptoms of the syndrome spectrum so that you can help someone living with such a condition to live a richer life. Course Highlights Asperger Syndrome Awareness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Asperger Syndrome Awareness into 6 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 hour, 59 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Asperger Syndrome Awareness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Asperger Syndrome Awareness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Asperger Syndrome Awareness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Credit Control Module 01: Introduction To Credit Control 00:16:00 Module 02: Credit Management 00:14:00 Module 03: Risk Assessment and Credit Scoring 00:15:00 Module 04: Debt Management 00:13:00 Module 05: Customer Communication 00:13:00 Module 06: Credit Control Compliance 00:14:00 Module 07: Financial Analysis And Reporting 00:18:00 Module 08: Credit Control Tools And Technologies 00:16:00

The 'Golf Cart Safety & Operations' course is meticulously designed to address the growing need for enhanced safety and operational proficiency in the world of golf cart driving. Central to our curriculum is the emphasis on 'Golf Cart Safety', ensuring that participants not only understand the mechanics and nuances of driving these vehicles but also prioritize the well-being of passengers, pedestrians, and the environment. Through a blend of theoretical knowledge and practical exercises, attendees will be equipped with the skills to navigate golf courses and other terrains with confidence and care. Whether you're a beginner or an experienced driver, this course promises to refine your approach, making safety an integral part of your golf cart experience.   Learning Outcomes: Understand the fundamentals of golf cart safety. Master the basics of operating a golf cart safely. Enhance passenger safety and effective communication. Implement golf cart etiquette and risk management practices. Perform maintenance and pre-use inspections to ensure cart reliability. Respond to emergencies and provide basic first aid when needed.   Why buy this Golf Cart Safety & Operations?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Golf Cart Safety & Operations you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this Golf Cart Safety & Operations course for? This Golf Cart Safety & Operations course is ideal for Golf course staff and maintenance personnel. Golf club managers and operations staff. Golf enthusiasts interested in safe cart operation. Event and tournament organizers involving golf cart use.   Prerequisites This Golf Cart Safety & Operations was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path   Golf Course Maintenance Staff: £16,000 - £25,000 per year. Golf Club Manager: £25,000 - £45,000 per year. Golf Event Coordinator: £20,000 - £35,000 per year. Golf Course Safety Officer: £18,000 - £30,000 per year. Golf Cart Technician: £20,000 - £35,000 per year. This Credit Control and Compliance Training course equips participants with essential knowledge and skills in credit management and compliance. Covering a wide range of modules, from risk assessment to financial analysis, it provides a comprehensive understanding of credit control processes and tools. Graduates of this course will be well-prepared to manage credit effectively, assess risks, and ensure compliance with industry regulations.   Learning Outcomes: Understand the fundamentals of credit control. Master credit management techniques for efficient debt handling. Conduct risk assessments and implement credit scoring systems. Develop effective debt management strategies. Enhance customer communication skills in credit-related contexts. Ensure compliance with credit control regulations and standards. Analyze financial data to make informed credit decisions. Utilize credit control tools and modern technologies for efficiency.   Why buy this Credit Control and Compliance Training?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Golf Cart Safety & Operations you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this Credit Control and Compliance Training course for? Finance professionals and credit managers. Individuals aspiring to work in credit management and compliance roles. Small business owners and entrepreneurs. Anyone seeking to enhance their financial management skills.   Prerequisites This Golf Cart Safety & Operations was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path Credit Manager: £30,000 - £60,000 per year. Financial Analyst: £25,000 - £50,000 per year. Compliance Officer: £30,000 - £60,000 per year. Small Business Owner: Income varies based on business success. Finance Consultant: £25,000 - £70,000 per year.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The business world is a thriving ecosystem in the UK. Did you know that according to the Federation of Small Businesses, there are over 5.5 million businesses in the UK, employing over 60% of the workforce? Have you ever wondered how these businesses function or how they make crucial decisions? This Business Studies course will equip you with the knowledge and skills to navigate the exciting world of commerce. This Business Studies course delves into the core functionalities of a successful business. You'll explore operations management, project management, and business process improvement methods. Learn how businesses plan and forecast operations to meet demand, and how they measure and improve performance. Gain insights into financial management, including cash flow, credit control, and risk mitigation strategies. The course also covers the crucial aspects of the business environment, human resource management, and exceptional customer service practices. Courses included in this Package: Course 01: Diploma in Business Studies at QLS Level 5 Course 02: Business Management Course 03: Business Law Learning Outcomes of Business Studies Apply operations management principles for efficient production. Develop project plans and manage resources for successful completion. Analyze business processes and identify areas for improvement. Implement strategies for financial management and risk mitigation. Manage human resources effectively to create a motivated workforce. Design and deliver exceptional customer service experiences. Enrolling in this Business Studies course is an investment in your future. With the valuable knowledge and skills you'll gain, you'll be well-positioned to thrive in a dynamic business environment. Take the first step towards a rewarding career in business-enrol today! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Business Studies Get a free student ID card with Business Studies Training program (£10 postal charge will be applicable for international delivery) The Business Studies is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Studies course materials The Business Studies comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Business Studies at QLS Level 5 Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Project Management Module 05- Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management of Cash and Credit Module 09: Managing Risk and Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service Course 02: Business Management Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Strategic Analysis And Product Scope Module 05: Project Management Module 06: Business Development And Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management Of Cash And Credit Module 11: Managing Risk And Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation And Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 03: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £119 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Studies course. This course is open to everybody. Entrepreneurs Business Owners Career Changers Students Professionals Managers Requirements You will not need any prior background or expertise to enrol in this Business Studies Skills. Career path This Business Studies course will allow you to kickstart or take your career in the related sector to the next stage. Business Analyst Project Manager Human Resources Marketing Manager Finance Officer Business Owner Certificates CPD Accredited Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Business Studies at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Are you looking to enhance your Accounts payable and receivable manager skills? If yes, then you have come to the right place. Our comprehensive course on Accounts payable and receivable manager will assist you in producing the best possible outcome by mastering the Accounts payable and receivable manager skills. The Accounts payable and receivable manager course is for those who want to be successful. In the Accounts payable and receivable manager course, you will learn the essential knowledge needed to become well versed in Accounts payable and receivable manager. Our Accounts payable and receivable manager course starts with the basics of Accounts payable and receivable manager and gradually progresses towards advanced topics. Therefore, each lesson of this Accounts payable and receivable manager course is intuitive and easy to understand. Why would you choose the Accounts payable and receivable manager course from Compliance Central: Lifetime access to Accounts payable and receivable manager course materials Full tutor support is available from Monday to Friday with the Accounts payable and receivable manager course Learn Accounts payable and receivable manager skills at your own pace from the comfort of your home Gain a complete understanding of Accounts payable and receivable manager course Accessible, informative Accounts payable and receivable manager learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Accounts payable and receivable manager bundle Study Accounts payable and receivable manager in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Accounts payable and receivable manager Course Improve your chance of gaining in demand skills and better earning potential by completing the Accounts payable and receivable manager Accounts payable and receivable manager Curriculum Breakdown of the Accounts payable and receivable manager Course Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Accounts payable and receivable manager course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Accounts payable and receivable manager. It is also great for professionals who are already working in Accounts payable and receivable manager and want to get promoted at work. Requirements To enrol in this Accounts payable and receivable manager course, all you need is a basic understanding of the English Language and an internet connection. Career path The Accounts payable and receivable manager course will enhance your knowledge and improve your confidence. Accounts Payable Manager: £30,000 to £45,000 per year Accounts Receivable Manager: £35,000 to £50,000 per year Credit Control Manager: £30,000 to £45,000 per year Financial Controller: £45,000 to £70,000 per year Treasury Manager: £40,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1⁄2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1⁄2 day County Court suing and enforcement - 1⁄2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1⁄2 day Data Protection Act explained - 1⁄2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1⁄2 day Granting credit and collecting debt in Europe - 1⁄2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1⁄2 day Telephone techniques for successful debt collection - 11⁄2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11⁄2 hours What to do if you/your organisation are sued - 1⁄2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)

It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points