383 Courses

Microsoft Office Foundation with Minute Taking Masterclass Unlock your potential in office management with the Microsoft Office 7 courses bundle Foundation with Minute Taking Masterclass. Sharpen your Microsoft Office skills with this bundle and become a minute-taking pro. Equip yourself with the Microsoft Office expertise every employer values. Learning Outcomes: Navigate the Excel Interface 2023 using Microsoft Office features. Apply formatting to modern documents through Microsoft Office tools. Develop presentations using Microsoft Office Power Point. Operate Microsoft Access & Database proficiently. Prepare for minute-taking using Microsoft Office utilities. Record meeting decisions and actions effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Microsoft Office Foundation with Minute Taking Masterclass: Excel Interface 2023: Master the intricacies of Excel 2023 to elevate your Microsoft Office proficiency. Formatting Text of a Modern Document: Learn advanced text formatting techniques using Microsoft Office features. Setting up and Managing Presentations: Set up and manage compelling presentations leveraging Microsoft Office tools. Microsoft Access & Database: Gain hands-on experience in Microsoft Access & Database as part of your Microsoft Office skillset. Preparation for Minute Taking: Prepare for efficient minute-taking through the utilisation of Microsoft Office features. Minute Meeting, Decision and Action: Execute accurate minute meeting documentation, decision-making, and action-planning.

Audio Typing: Audio Typing Do you want to learn the skills required to effectively and quickly translate spoken words into written text? If so, then quickly participate in our audio typing course. The audio typing course explains touch typing techniques. In the audio typing course, participants also get better at listening and get acquainted with transcription software. Moreover, the audio typing course covers techniques for handling difficult audio recordings. Also, this audio typing course describes typing exercises to improve accuracy and speed. In the audio typing course, students also learn formatting, proofreading, and editing techniques for transcribed documents. Enrol our audio typing course in order to prepare yourself for positions in transcribing services across a range of sectors! Why Choose this Audio Typing: Audio Typing Course from us Audio Typing Course developed by industry experts. Free PDF certificate as soon as you complete the Audio Typing course. Special Offers of this Audio Typing: Audio Typing Course This Audio Typing: Audio Typing Course includes a FREE PDF Certificate. Lifetime access to this Audio Typing: Audio Typing Course Instant access to this Audio Typing: Audio Typing Course Get FREE Tutor Support from Monday to Friday in this Audio Typing Course Main Course: Audio Typing Free Courses Included with this Audio Typing Course Course 01: Minute Taking Course 02: Office Administration [ Note: Free PDF certificate will be provided as soon as completing the Audio Typing: Audio Typing Course] Audio Typing: Audio Typing Industry Experts Designed this Audio Typing: Audio Typing training course into 9 detailed modules. Course Curriculum of Audio Typing: Audio Typing Module 1: Introduction to Audio Typing Module 2: Basics of Audio Typing Module 3: Typing Techniques & Speed Enhancement Module 4: Audio Typing Text-to-Speech Module 5: Formatting and Guidelines for Transcription Module 6: Specialised Transcription and Transcription Tools Module 7: Assurance of Quality and Proofreading Module 8: Finding Opportunities for Transcription Module 9: Proficiency with Homophones Course Curriculum of Minute Taking Course Module 1: Introduction to Minute Taking Module 2: The Role of a Minute Taker Module 3: Minutes Styles & Recording Information Module 4: Techniques for Preparing Minutes Module 5: Developing Active Listening Skills Module 6: Developing Organizational Skills Module 7: Developing Critical Thinking Skills Module 8: Developing Interpersonal Skills Module 9: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings Course Curriculum of Office Administration Module 01: Fundamentals of Office Administration Module 02:Qualities of an Effective Administrator Module 03: Information regarding shipping and mail services Module 04: Ways to create effective plans and schedule Module 05: Outline setting up conferences and meetings Module 06: Business Writing Techniques Module 07: Management of time Module 08: An Overview of Stress Management Module 09: Telephone Business Proficiency Module 10: Communication Techniques Module 11: Strategies to manage conflicts Module 12: Business etiquette guidelines Module 13: Basics of Microsoft Office Skills Assessment Method of Audio Typing: Audio Typing After completing each module of the Audio Typing: Audio Typing course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Audio Typing: Audio Typing After completing the MCQ/Assignment assessment for this Audio Typing: Audio Typing course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Audio Typing: Audio Typing This audio typing course is appropriate for students, recent graduates, or anyone seeking employment. Requirements Audio Typing: Audio Typing Students who intend to enroll in this Audio Typing: Audio Typing course must meet the following requirements: Audio Typing: Audio Typing Good command of the English language Audio Typing: Audio Typing Must be vivacious and self-driven Audio Typing: Audio Typing Basic computer knowledge Audio Typing: Audio Typing A minimum of 16 years of age is required Career path Audio Typing: Audio Typing With this audio typing course, you'll be able to take advantage of several job prospects across various industries.

Minute Taking Certification Minute taking is a key administrative role which significantly increases the effectiveness of meetings. Without quality minutes, organisations can fail to harness drive and motivation and teams can lose focus. Minutes act like a compass to guide the team by recording past decisions and tracking current discussions and actions. Without the specific skills needed to record information and output it in appropriate and effective ways, staff can become fearful of the process and refrain from taking the opportunity to practise critical skills. This course supports individuals to understand the role and learn the skills needed to effectively take minutes and support meetings, teams, groups, conferences and committees to enhance collaboration and efficiency. Minute taking is not just about writing notes. To be a good minute taker requires an in-depth understanding of how to prepare for the meeting, the responsibilities during the meeting and processes to follow once the meeting is over. There are also key skills in listening and communication which can rapidly enhance effectiveness and enjoyment of the role. Taking this course will prepare individuals to capture and output the correct level of detail and quality to meet internal and external compliance requirements. This course has been developed with experimental activities, detailed guidance and the opportunity to learn and practise the key skills and qualities mandatory for effective minute taking. The exercises, quizzes and worksheets assess progress as you go through the course, gradually building learning to a level of confident proficiency and expertise. What you will learn Lessons you will learn in this course include: Understanding the basics of minute writing The qualities of a minute taker The benefits of taking minutes Recording of minutes Minutes layout Minutes standards Technology in minute taking Common dos and don'ts when writing minutes Benefits of the course The benefits of taking this course include: Understanding meeting minutes templates and when to use them Know how to write different kinds of minutes suited to the occasion Developing your listening skills to extract important information Comprehend the style and tone of language and legal requirements Learn how to effectively edit and proofread minutes to ensure accuracy Taking this course will help individuals conquer fears and enhance skills. Organisational effectiveness can be dramatically improved by getting this key ability established in individuals and within teams. Anybody can learn how to take accurate minutes and quickly see the benefit this brings to the entire organisation. Course Modules/Lessons Module 1: Minute Taking Basics Module 2: Standards for Minute Taking Module 3: Pre-Meeting Preparation Module 4: During And After The Meeting Module 5: Personal Development

Are you looking to elevate your professional skills to new heights? Introducing our Minute Taking at QLS Level 5 Diploma, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Minute Taking at QLS Level 5 Diploma is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Minute Taking at QLS Level 5 Diploma goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Minute Taking at QLS Level 5 Diploma! This premium bundle comprises the following courses, QLS Endorsed Course: Course 01: Minute Taking at QLS Level 5 Diploma CPD QS Accredited Courses: Course 02: Personal Assistant Course 03: Online Meeting Management Course 04: Diary Management Course 05: Document Control Course 06: Touch Typing Training Course 07: GDPR Course 08: Office Skills and Administration Course 09: Paralegal Training Course 10: Business Law Course 11: Time Management Training - Online Course Course 12: Decision Making and Critical Thinking Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of [specific industry/field]. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Minute Taking at QLS Level 5 Diploma offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Minute Taking at QLS Level 5 Diploma today and seize the opportunity to stand out in your career. Enrol in Minute Taking now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Minute Taking at QLS Level 5 Diploma' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Minute Taking at QLS Level 5 Diploma bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Minute Taking at QLS Level 5 Diploma course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included

Are you ready to embark on an enlightening journey of wisdom with the Minute Taking bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Minute Taking with Diary Management. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 1: Minute Taking Course Course 2: Diary Management Course 3: Online Meeting Management Course 4: Personal Assistant Course 5: Office Administration Course 6: Report Writing Course 7: Document Control Course 8: Time Management Training - Online Course Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Minute Taking with Diary Management bundle illuminate your path to wisdom. The Minute Taking with Diary Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Minute Taking with Diary Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Minute Taking bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Minute Taking with Diary Management community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Minute Taking with Diary Management Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Minute Taking bundle. Establish robust bases across each course nestled within the Minute Taking bundle. Decipher intricate concepts through the articulate content of the Minute Taking bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Minute Taking with Diary Management bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Minute Taking bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Minute Taking with Diary Management bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Minute Taking bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Minute Taking bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Minute Taking journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Minute Taking with Diary Management Bundle. Career path Armed with the Minute Taking with Diary Management bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Minute Taking bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Level 1 Diploma in Admin, Secretarial & PA Skills with Minute Taking and Microsoft Excel Embark on a career-enhancing journey with our Level 1 Diploma, designed to elevate your proficiency in Admin, Secretarial & PA roles. Deepen your expertise in these fields, gaining essential skills in minute taking and Microsoft Excel to enhance your administrative acumen. Learning Outcomes: Define Admin, Secretarial & PA roles. Explain task management for Admin, Secretarial & PA. Implement time management in Admin, Secretarial & PA. Evaluate diary management strategies. Develop meeting management plans for Admin, Secretarial & PA. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Diploma in Admin, Secretarial & PA Skills: An Overview of Admin, Secretarial, PA: Gain foundational knowledge of roles and responsibilities in Admin, Secretarial, PA fields. Task Management for Admin, Secretarial, PA: Master task prioritization and workflow optimization for effective Admin, Secretarial, PA roles. Time Management for Admin, Secretarial, PA: Acquire time management skills for increased productivity in Admin, Secretarial, PA tasks. Diary Management for Admin, Secretarial, PA: Learn to manage schedules and appointments proficiently as an Admin, Secretarial, PA. Meeting Management & Minute Taking: Develop skills in meeting facilitation and accurate minute-taking for Admin, Secretarial, PA. Office Management and Supervision: Understand office supervision techniques and management best practices for Admin, Secretarial, PA roles.

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

This minute taking course is for anyone who organises meetings and takes minutes and wants to do it to a professional standard. Taking minute taking course supports to ensure an accurate record of the meeting's content for future reference. Taking Meeting Minutes online course is applicable to any type of meeting, formal or informal. Along with the Minute Taking course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Curriculum Breakdown: Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Minute Taking course. Requirements To enrol in this Minute Taking course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this Minute Taking course, you can explore trendy and in-demand jobs related to Minute Taking, such as- Administrative Assistant: £18,000 to £25,000 per year Executive Assistant: £25,000 to £40,000 per year Office Manager: £25,000 to £40,000 per year Secretary/Personal Assistant: £20,000 to £30,000 per year Project Coordinator: £22,000 to £35,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Boost Your Career By Enrolling In This Minute Taking & Workplace Confidentiality Bundle To Overcome Your Challenges! 5 in 1 Minute Taking & Workplace Confidentiality Bundle Improve your knowledge and enhance your skills to succeed with this Minute Taking & Workplace Confidentiality bundle. This Minute Taking & Workplace Confidentiality bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Minute Taking & Workplace Confidentiality Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Minute Taking at QLS Level 5 Course 02: Workplace Confidentiality Course 03: Executive and Personal Assistant Training Course Course 04: Essentials Communication for Business Course 05: Microsoft Office All the courses under this Minute Taking & Workplace Confidentiality bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Minute Taking & Workplace Confidentiality bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Minute Taking & Workplace Confidentiality bundle, you can achieve your dreams and train for your ideal career. This Minute Taking & Workplace Confidentiality bundle covers essential aspects in order to progress in your chosen career. Why Choose Our Minute Taking & Workplace Confidentiality Course? FREE Minute Taking & Workplace Confidentiality certificate accredited Get a free student ID card with Minute Taking & Workplace Confidentiality Training Get instant access to this Minute Taking & Workplace Confidentiality course. Learn Minute Taking & Workplace Confidentiality from anywhere in the world Minute Taking & Workplace Confidentiality is affordable and simple to understand Minute Taking & Workplace Confidentiality is an entirely online, interactive lesson with voiceover audio Lifetime access to the Minute Taking & Workplace Confidentiality course materials Minute Taking & Workplace Confidentiality comes with 24/7 tutor support So enrol now in this Minute Taking & Workplace Confidentiality Today to advance your career! Start your learning journey straightaway! This Minute Taking & Workplace Confidentiality's curriculum has been designed by Minute Taking & Workplace Confidentiality experts with years of Minute Taking & Workplace Confidentiality experience behind them. The Minute Taking & Workplace Confidentiality course is extremely dynamic and well-paced to help you understand Minute Taking & Workplace Confidentiality with ease. You'll discover how to master the Minute Taking & Workplace Confidentiality skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Minute Taking & Workplace Confidentiality bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking & Workplace Confidentiality bundle is suitable for everyone. Career path This Minute Taking & Workplace Confidentiality bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Digital certificate Digital certificate - £10 Hard copy certificate Hard copy certificate - £29 You can order your hard copy certificates at the cost of £29 (for each course).

The Meeting Management Skills course equips learners with the necessary knowledge and techniques to effectively handle minute writing and minute-taking responsibilities. From understanding the meeting structure to building confidence in minute taking, this course provides essential skills for successful meeting management. Learning Outcomes: Introduction to minute writing and its importance in effective meeting management. Prepare effectively for minute taking, ensuring the accurate recording of meeting discussions. Understand the structure of meetings and the key elements to capture in minutes. Comprehend the process of minute meetings, decisions, and actions for clear documentation. Identify the roles and responsibilities of a minute taker in a meeting setting. Gain valuable tips and strategies to enhance minute taking efficiency and accuracy. Explore the use of technology in minute taking, streamlining the process and increasing productivity. Develop confidence in minute taking to ensure accurate and concise meeting records. Why buy this Meeting Management Skills? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Meeting Management Skills you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals involved in administrative roles responsible for minute writing and meeting management. Individuals seeking to enhance their organizational and communication skills. Students or trainees pursuing careers in administrative support or related fields. Team leaders or managers looking to improve their meeting management abilities. Prerequisites This Meeting Management Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Administrative Assistant: Provide support in various administrative tasks, including minute taking. Executive Secretary: Assist high-level executives with meeting coordination and minute writing. Office Manager: Oversee administrative operations, including meeting management and minute writing. Team Coordinator: Manage team meetings and document discussions for record-keeping. Event Planner: Plan and organize meetings or events, including minute-taking responsibilities. Course Curriculum Module 01: Introduction to Minute Writing Introduction to Minute Writing 00:20:00 Module 02: Preparation for Minute Taking Preparation for Minute Taking 00:23:00 Module 03: The Meeting Structure The Meeting Structure 00:16:00 Module 04: Minute Meeting, Decision and Action Minute Meetings, Decisions and Actions 00:18:00 Module 05: Roles and Responsibility of Minute Taker Roles and Responsibility of Minute Taker 00:27:00 Module 06: Tips for Minute Taking Tips for Minute Taking 00:22:00 Module 07: Technology in Minute Taking Technology in Minute Taking 00:12:00 Module 08: Building Confidence Building Confidence 00:13:00