8229 Courses

Elevate your electrical safety knowledge with our comprehensive Electrical Hazards and Safety Training. Learn essential precautions, understand current types, manage risks, and enhance workplace safety. Ideal for electricians, technicians, and safety officers seeking to mitigate electrical hazards effectively.

Explore the essentials of cleaning business management with our comprehensive course. Learn strategies, financial management, and customer acquisition to excel in the cleaning industry.

The UK food industry is a multi-billion pound industry, employing millions of people and providing food for millions of consumers every day. However, the food industry is also highly regulated, with strict standards in place to ensure the safety of food for consumers. Every year, millions of people in the UK get sick from food poisoning, and some of these cases can be fatal. That's why it's so important for food businesses to have a strong focus on hygiene and safety. By following good hygiene practices, businesses can help to prevent food poisoning outbreaks and ensure they have a good reputation among consumers. This bundle includes the following courses: Course 01: Level 1 Food Hygiene and Safety Course 02: Level 2 Food Hygiene and Safety for Catering Course 03: Food Hygiene and Safety Level 3 Course 04: Food Allergy Awareness Training Key Features CPD Certified Institute of Hospitality Endorsed Instant e-certificate Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Our food safety and hygiene course is perfect for anyone who works with, or handles food, and wants to meet the UK food training requirements. It is important for anyone who works with, or handles, food to be aware of the latest food safety and hygiene standards, and our online course is the ideal way to meet them. Our Mastering Hygiene and Safety in the Food Industry course is essential for anyone who works where food is made, sold, or served. This online course covers topics such as how to properly handle consumables such as food contamination, allergies and bacteria, safety standards, and cleaning. Accreditation This food safety and hygiene course is CPD Certification Service (CPD UK) Accredited. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Anyone with a knack for learning new skills can take this course. Requirements Learners do not require any prior qualifications to enrol on this course. Career path Food safety officer Health and safety inspector Environmental health officer Kitchen manager Catering manager Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Food poisoning is a serious problem. It can cause illness, hospitalisation, and even death. But it doesn't have to be this way. With the Food Hygiene Diploma, you can learn how to prevent food poisoning and keep your customers safe. This comprehensive Food Hygiene bundle covers everything you need to know about food hygiene and safety, from the basics of food poisoning to the latest HACCP standards. In this Food Hygiene bundle, You will learn how to identify and control hazards, prevent contamination, and maintain good hygiene practices. Additionally, You will also learn about the laws and regulations that govern food safety with our Food Hygiene diploma. This bundle includes the following courses: Course 01: Food Hygiene & Safety Level 3 Course 02: Level 3 HACCP Training Course 03: Food Allergens Course 04: Personal Hygiene Course Key Features CPD-Accredited Food Hygiene course Instant e-certificate Fully online, interactive Food Hygiene Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Food Hygiene Diploma course to excel! With the Food hygiene Diploma, you will be well-equipped to protect your customers and your business from food poisoning. You will also be in a strong position to compete in the increasingly competitive food industry. So what are you waiting for? Order your Food hygiene Diploma today and start building a safe and successful food business! Learning outcomes Understand the basics of food hygiene and safety Identify and control hazards in food production Prevent contamination and cross-contamination Maintain good hygiene practices Comply with food safety regulations Apply HACCP principles to food safety management Accreditation All of our courses included in this Food Hygiene bundle are fully accredited. Certification Once you've successfully completed your Food Hygiene course, you will immediately be sent digital certificates for the bundle courses. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Hygiene course is suitable for - Anyone who works in the food industry, including food handlers, managers, and owners Anyone who wants to learn more about food hygiene and safety Anyone who wants to protect themselves and their customers from food poisoning Requirements There are no formal requirements for this Food Hygiene bundle to be enrolled. Career path Food hygiene and safety officer: £25,000 - £35,000 Food hygiene and safety manager: £35,000 - £50,000 Food safety consultant: £40,000 - £60,000 Food safety trainer: £30,000 - £40,000 Food safety auditor: £35,000 - £50,000 Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

This Course at a Glance Understand the core competencies of Legionella disease and the bacteria that causes it Identify the main areas in the water system where legionella bacteria are most likely to grow and cause a problem Learn about the legislation governing legionella control Understand what regulations you need to comply with as a business owner Gain knowledge about the legal consequence of not complying with the legislation governing legionella control Understand how to design a Legionella risk management plan to prevent, eliminate and control these risks Gain knowledge about the various types of the water system Learn how to maintain records and keep a check of what has been done to mitigate these risks Learn to carry out various practical tests to maintain a safe water system Learn about the health risk and hazards associated with the spread of legionella disease Understand how to inspect the water system to ensure your system is under control Learn how to clean and manage different parts of the water system Basic Legionella Management Course Overview It is also a legal duty of the companies and building owners to manage Legionella as stated in the current legislation set out by the Health and Safety at Work Act along with the HSE's updated code of practice known as L8. A proper Legionella risk management plan plays an important role in ensuring the safety of both the employees and customers by preventing the growth of the bacteria that causes Legionnaires' disease. Although, many companies keep this matter aside with utter ignorance considering the fact that it is a very significant loophole compared to the rest of the risks at hand. But having a Legionella risk management plan to mitigate the risk of a possible outbreak of such infection will provide an incentive that you care about the health and well-being of your employees and customers. This extensive Legionella Awareness Training course is specifically aimed at companies and building owners and the employees to assist them in recognising the possible threats posed by the bacteria that causes Legionnaires' disease and the most organic way to prevent and handle those threats. This Legionella Awareness Training course is designed with several case studies to teach you the basics of creating an effective Legionella risk assessment plan and control measures to prevent and control the unfortunate casualties that can be caused by the spread of Legionnaires' disease. The Public Health England (PHE) stated that about 503 people were infected with Legionnaires' Disease in 2019 in England and Wales with an average of almost 10 cases a week. Therefore, it should be one of the top priorities of every business owner to implement Legionella risk management plans within the premises that will help in creating a safer working environment for your employees. Upon successful completion of this Legionella Awareness Training course, you will be able to identify the risks and hazards associated with Legionella in your workplace and know how to carry out a risk assessment of your premises to ensure the safety of your staff and customers. Who should take this course? This Legionella Awareness Training course is suitable for: Companies and building owners Building and facilities managers Maintenance professionals with the responsibilities for water systems Aspiring risk assessors Anyone who works in the health and safety sector Whether you are completely new into the field of Legionella management or looking to gain extensive knowledge about implementing a proper Legionella risk management plan to ensure the safety of your employees and customers, this Legionella Awareness Training course will set you up with the appropriate knowledge to assess and handle the sources of risk from Legionella on the premises. Entry Requirements There are no academic entry requirements for this Basic Legionella Management Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Legionella Awareness Training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: What is Legionella Module 2: Risk Areas Module 3: Legislation Module 4: Risk Management Module 5: Monitoring Water System Module 6: Cooling System Awareness. Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview Building a thriving company isn't just about products or profits; it's about the people who bring it all to life. HR Management - Effective Hiring unlocks the secrets to cultivating a winning team, from attracting top talent to fostering loyalty and career growth. Dive deep into the core concepts of HR Management, mastering the art of talent acquisition, employee development, and retention strategies that actually work. Forget generic online courses and expert jargon. This comprehensive program delves into the theoretical foundations of HR Management, equipping you with actionable insights and practical tips. Learn from successful companies like Google and Microsoft, and discover how leading organizations prioritize their people, fostering a culture of engagement and maximizing employee potential. Learning Outcomes: Define the pillars of Talent Management and Acquisition. Implement a strategic hiring process to attract top talent. Develop effective training and development programs. Understand the importance of employee retention and its impact. Master practical strategies to keep your best employees engaged. Build strong relationships with your workforce for long-term success. Description HR Management - Effective Hiring isn't just another course; it's a comprehensive journey into the heart of organizational success. We'll delve into the theoretical core of talent management, from acquisition to retention, providing you with the tools and knowledge to build a world-class team. Section 1: Lay the foundation with key concepts like talent management and acquisition, understanding their crucial role in organizational success. Section 2: Uncover practical tips for hiring the best employees, from crafting captivating job descriptions to conducting effective interviews. Section 3 & 4: Go beyond basics, exploring best practices for employee retention used by industry giants like Google and Microsoft. Learn to implement these strategies in your own organization. Section 5 & 6: Discover actionable tips to keep your employees engaged and motivated, from offering quick incentives to building strong relationships. HR Management - Effective Hiring is your roadmap to building a team that drives results, fosters a positive work environment, and propels your organization to new heights. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Quality Licence Scheme Endorsed Certificate of Achievement:Upon successful completion of the course, you will be eligible to order a QLS Endorsed HardCopy Certificate titled 'Certificate in HR Management at QLS Level 3', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in logistics. £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who Is This Course For? This HR Management - Effective Hiring course is a great place to start if you're looking to start a new career in HR Management - Effective Hiring field. This training is for anyone interested in gaining in-demand HR Management - Effective Hiring proficiency to help launch a career or their business aptitude.  Requirements The HR Management - Effective Hiring course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of HR Management - Effective Hiring, without any fuss. Career Path This HR Management - Effective Hiring training will assist you develop your HR Management - Effective Hiring ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a HR Management - Effective Hiring professional story and personalise your path to a new career. Furthermore, developing this HR Management - Effective Hiring skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Course Highlights 00:03:00 Unit 3: Quick Activity 00:02:00 Section 2: Core Concepts Unit 1: What does Talent Management Mean 00:06:00 Unit 2: Steps for Talent Management Process 00:05:00 Unit 3: Meaning of Talent Acquisition 00:06:00 Unit 4: 4 Tips to Hire the Best Employees 00:06:00 Unit 5: Training & Developing Employees + Quick Tips 00:05:00 Unit 6: Why Companies Spend Million Dollars in Training & Development 00:04:00 Unit 7: Why Employee Retention is Important for a Company 00:03:00 Unit 8: Employee Retention Techniques 00:07:00 Section 3: Best Employee Retention Strategies That Actually Work Unit 1: Why These Strategies Are So Useful 00:01:00 Unit 2: 1st Retention Strategy 00:06:00 Unit 3: 2nd Retention Strategy 00:11:00 Unit 4: Quick Activity - Here's How to Use It 00:01:00 Section 4: Employee Benefits & Retention Strategies Used by World's Top Companies Unit 1: Section Introduction 00:01:00 Unit 2: How Google Takes Care of its Employees 00:12:00 Unit 3: How Microsoft Retains it's Employees 00:06:00 Unit 4: Key Takeaway 00:04:00 Section 5: Practical Tips to Retain Employees in Your Organisation Unit 1: Offer Quick Incentives 00:03:00 Unit 2: Show Career Growth 00:02:00 Unit 3: Praising & Rewarding 00:02:00 Unit 4: Make it Convenient 00:03:00 Unit 5: Sponsor Education 00:02:00 Section 6: Bonus Section: Building a Strong Relation with Employees Unit 1: 3 Words to Retain Your Best Employees 00:03:00 Section 7: Conclusion Unit 1: Conclusion 00:01:00 Assignment Assignment - HR Management - Effective Hiring 5 days, 18 hours Order Your QLS Certificate Order Your QLS Certificate 00:00:00

Safeguarding Children Level 1 Training - Online Course Did you know children are mostly abused by someone they know? Failure to listen to children, inadequate communication, lack of information sharing and insufficient training all impact efforts to reduce abuse. Abuse has an immediate effect on a child but can also create problems for the child long after the abuse has stopped. Our online safeguarding children course explains what is meant by 'safeguarding children'. It explains how you can protect a child's right to live in safety, free from abuse and neglect. If you manage or employ staff members, our safeguarding children course is an easy way to ensure that all employees are up to date with Regulation 13: Safeguarding service users from abuse and improper treatment of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Our online safeguarding children training course (Level 1) takes approximately 2 hours to complete. However, training progress is saved at the end of each topic, so you can complete the training in multiple sessions and take as long as you like. If you work with children, completing this course will help improve your awareness of the potential dangers to children and the knowledge required to enhance their safety. What does safeguarding children mean? Safeguarding children is the process of promoting the welfare of children and protecting them from harm. This includes all procedures designed to prevent injury to a child, including taking actions to protect children from maltreatment, abuse, and neglect, preventing damage to their health or development, ensuring that children receive safe and effective care and taking action to enable all children to have the best outcomes and equal opportunities in life. What are the learning outcomes for the safeguarding children online course? After completing the safeguarding children course, you will be able to describe: Who is responsible for safeguarding children. Legislation that relates to safeguarding children. Parental/carer issues that can contribute to child abuse. Several kinds of abuse that children can experience. Special issues regarding disabled and deaf children. What to do if a child discloses abuse or you suspect abuse. Introduction to safeguarding children The first topic outlines what safeguarding children means. It discusses who abuses children and who is responsible for safeguarding children. The topic also describes the impact of child abuse. Legislation, policies and procedures The second topic identifies the rights of a child and outlines UK safeguarding law. The topic also covers what happens when abuse is reported About parents and carers The third topic describes the impact of drugs and alcohol on parents and the impact of stress on the whole family. The topic also discusses parental mental health issues. Physical abuse Topic 4 defines and describes physical abuse. It also identifies possible effects and some warning signs of abuse so you can spot a child in danger. Emotional abuse Topic 5 outlines emotional abuse, including the impact of this type of abuse and signs that it might be taking place. Sexual abuse Topic 6 is about sexual abuse. It also describes the impact and warning signs of this type of abuse. Neglect Topic 7 provides a definition of neglect. It also identifies different types of neglect. Domestic abuse Topic 8 describes domestic abuse, including the prevalence, impact and warning signs of this type of abuse. Human trafficking Topic 9 is about human trafficking. It also explains why and how often children are trafficked. The topic also identifies warning signs of trafficking. Radicalisation Topic 10 is about radicalisation. It explains why some children are vulnerable to radicalisation. It also identifies warning signs of this type of abuse. Bullying Topic 11 defines what constitutes bullying and outlines the prevalence, impact and warning signs of bullying. Online issues Topic 12 covers abuse by cyberbullying, sexting, online pornography and online grooming. FGM Topic 13 explains FGM, where it tends to happen and the prevalence of FGM. It also outlines the impact and identifies warning signs of FGM. Special issues around disabled children Topic 14 outlines the higher risk of abuse for disabled children. It also describes the impact of communication barriers and isolation. It also explains how the signs of abuse of disabled children can be missed. What to do about abuse The final topic explains how to deal with disclosure and how to record facts of disclosure. It also explains how to report abuse.

 This course covers both theoretical and practical training skills, and knowledge covering. EVAC Chair  Extinguisher 

Diploma in HACCP Training will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in HACCP Training. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in HACCP Training course are covered first, and then we move on to more advanced material. The lessons in this Diploma in HACCP Training course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in HACCP Training Course 02: Food Hygiene & Safety Training-Level 1 Course 03: Food Hygiene and Safety Training for Retail-Level 2 Course 04: Food Labelling Course 05: Level 2 Food Hygiene and Safety for Catering Course 06: Food Handler Certificate: Food Safety & Food Hygiene Diploma in HACCP Training Course Basic Learning Outcomes: After completing this highly appreciated Diploma in HACCP Training course, you'll be a competent expert, besides- You can give assistance related to the Diploma in HACCP Training with complete knowledge and confidence. You'll be competent and proficient enough to explore Diploma in HACCP Training related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in HACCP Training Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course:- Module 01: An Introduction to HACCP Module 02: HACCP and Food Safety Legislation Module 03: Food Safety Hazards Module 04: Planning a HACCP System Module 05: Creating the HACCP System Module 06: Principle 1 - Hazard Analysis Module 07: Principle 2 - Critical Control Points Module 08: Principle 3 - Critical Limits Module 09: Principle 4 - Monitoring Critical Control Points Module 10: Principle 5 - Corrective Action Module 11: Principle 6 - Verification of the HACCP System Module 12: Principle 7 - Documentation Module 13: Implementing the HACCP System Module 14: HACCP Alternatives Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in HACCP Trainingcourse. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Diploma in HACCP Trainingcourse should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in HACCP Training. Explore each of the roles available and how you can start your career in this platform. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.

Food Handlers and their employers have a legal duty to manage Food Safety. These obligations are set out by a number of EU and UK Laws. These Laws state that food handlers must make sure that food which is prepared, cooked, served or sold, is safe for human consumption. Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences. Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them. The Level 1 Awards in Food Safety provide an ideal solution to staff induction training including: • New employees with minimal or no prior food safety knowledge; • Employees handling low-risk or wrapped foods (category A); • Front of house employees, such as waiting or check out staff; • Back of house employees, such as kitchen porters or warehouse staff. Please note that this course is level 1 in terms of the subject knowledge level of the content presented and the course does not lead to a formal level 1 qualification.