6795 Courses

'Managing Meetings' Approved Online Training

Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Change Management - CPDQS Accredited Bundle Course is designed to equip professionals with the essential knowledge to manage change in any business or organisational context. This course offers a deep dive into understanding the processes involved in change, helping learners build effective strategies to navigate challenges and ensure smooth transitions. It's a great choice for those looking to improve their leadership and management skills in an environment that is constantly evolving. Throughout the course, participants will gain insight into the key principles of change management, how to assess change readiness, and the tools required to drive change initiatives forward. This accredited bundle will also focus on building strategies for communication, stakeholder engagement, and overcoming resistance to change. Perfect for anyone in a managerial or leadership role, this course will ensure you're equipped with a solid foundation to lead and adapt through organisational change. Start your journey today with this high-quality training that gives you the skills to make a positive difference. Key Features of Change Management Bundle CPD Accredited Course Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Change Management skills to succeed in today's competitive world. In this in-depth Change Management training course, you will develop the most in-demand Change Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Change Management Curriculum Course 01: Change Management Course 02: Strategic Planning and Implementation Skills Course 03: Facilities & Maintenance Operative Course 04: Leadership and People Management Diploma Course 05: Administrative Assistant and Organizational Skills Course 06: Compliance and Risk Management Course 07: Six Sigma Course 08: Operations Management Course 09: Line Management Course 10: Risk Management Course 11: Communication Skills Course 12: Public Relations Course 13: KYC: Customer Service Agent Course 14: Equality, Diversity and Discrimination Course 15: Cross-Cultural Awareness Training Course 16: Corporate Risk And Crisis Management Course 17: Performance Management Course 18: Time Management in The Workplace Course 19: Team Management Course 20: Positive Psychology Accreditation This bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Change Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Change Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Stepping into a management role doesn’t need to feel like walking a tightrope in the dark. With the New Manager - CPDQS Accredited Bundle Course, you’ll gain the insights, tools, and confidence to handle day-to-day challenges like a seasoned leader. Whether it's leading a small team or handling awkward conversations, this course keeps things clear, structured, and—dare we say—actually useful. It’s built for those who suddenly find themselves with a title and responsibilities, but no manual. You’ll learn how to manage people, handle pressure, communicate clearly, and make better decisions without second-guessing everything. Fully online, fully accessible, and built for those who prefer straight-talking over fluffy theory. There’s no need for overcomplicated management jargon—just a solid foundation to help you run the show without losing your head. Key Features of New Manager Bundle CPD Accredited New Manager Course Instant PDF certificate Fully online, interactive New Managercourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this New Manager Bundle course to excel! To become successful in your profession, you must have a specific set of New Manager skills to succeed in today's competitive world. In this in-depth New Managertraining course, you will develop the most in-demand New Manager skills to kickstart your career, as well as upgrade your existing knowledge & skills. New Manager Curriculum Course 01: Management Skills: A New Manager Course 02: Admin, Secretarial & PA Course 03: Office Skills Training Course 04: Corporate Paralegal Course 05: Performance Management Course 06: Team Management Course 07: Microsoft Word, PowerPoint & Outlook Course 08: Health and Safety in the Workplace Level 2 Course 09: Diploma in Business Management: Corporate Behaviour Course 10: Workplace First Aid Training Course 11: Information Management Course 12: Facilities Management and Workplace Services Course 13: UK Employment Law Course 14: Communication and Organisational Skills Course 15: Meeting Management Online Course 16: Minute Taking Certificate Course 17: Document Control Course 18: Touch Typing Course 19: Email Writing Course 20: Workplace Confidentiality Accreditation This New Manager bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your New Manager course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about New Manager basics. Requirements No prior degree or experience is required to enrol in this course. Career path This New Manager Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Financial Investigator - CPDQS Accredited Bundle Course is designed to give you the essential tools and knowledge to excel in the field of financial investigation. With a growing demand for experts in this area, this course is your opportunity to enhance your understanding of the financial crime landscape. From forensic analysis to identifying fraudulent activity, this course covers all the bases for those looking to strengthen their career in financial investigations. Delivered entirely online, it’s flexible to suit your schedule, so you can learn at your own pace without the need for physical attendance. This CPDQS-accredited bundle provides you with a thorough understanding of investigative techniques, financial regulations, and the latest tools used to uncover financial misconduct. Whether you’re looking to specialise in financial fraud, anti-money laundering, or asset recovery, this course offers the knowledge and qualifications to help you advance in the industry. With real-world cases and expert-led content, you will be prepared to tackle complex financial challenges. Gain the confidence and skills to analyse financial data and navigate investigations, all from the comfort of your home. Key Features of Financial Investigator Bundle CPD Accredited Financial Investigator Course Instant PDF certificate Fully online, interactive Financial Investigatorcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Financial Investigator Bundle course to excel! To become successful in your profession, you must have a specific set of Financial Investigator skills to succeed in today's competitive world. In this in-depth Financial Investigatortraining course, you will develop the most in-demand Financial Investigator skills to kickstart your career, as well as upgrade your existing knowledge & skills. Financial Investigator Curriculum Course 01: Financial Investigator Course 02: Accountancy : Accounting Training Course 03: quickbooks Course 04: Charity Accounting Course 05: Tax Accounting Course 06: Financial statement Analysis Course 07: Finance & Investment Course 08: Financial Management Course 09: Corporate Finance Course 10: Islamic Finance Course 11: Investment Course 12: Economics Course 13: Commercial Law 2021 Course 14: Financial Reporting Course 15: Payroll Course 16: Purchase Ledger Course 17: Functional Skills Maths Course 18: AML, KYC & CDD Course 19: Introduction to VAT Course 20: Insurance Accreditation This Financial Investigator bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Financial Investigator course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Financial Investigator basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Financial Investigator Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Supporting today’s youth demands insight, empathy, and a deep understanding of the challenges they face. The Youth Work - CPDQS Accredited Bundle Course brings together twenty focused modules designed to help learners navigate the key aspects of youth development, mental health, safeguarding, leadership, counselling, and more. Whether you're looking to expand your knowledge or explore a rewarding career path in youth and social work, this bundle offers an extensive study journey delivered entirely online—on your terms. From youth mental health and anger management to coaching, child protection, and cultural awareness, the course bundle addresses the wide-ranging needs of young people and the communities around them. You'll gain knowledge in supporting vulnerable individuals, understanding behavioural concerns, and managing sensitive topics such as substance misuse or adverse childhood experiences. With CPD accreditation and structured learning throughout, this course set is ideal for those with a passion for working with young people and making meaningful contributions through informed, ethical, and responsible care. Key Features of Youth Work Bundle CPD Accredited Youth Work Course Instant PDF certificate Fully online, interactive Youth Workcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Youth Work Bundle course to excel! To become successful in your profession, you must have a specific set of Youth Work skills to succeed in today's competitive world. In this in-depth Youth Worktraining course, you will develop the most in-demand Youth Work skills to kickstart your career, as well as upgrade your existing knowledge & skills. Youth Work Curriculum Course 01: Youth Work Diploma Level 3 Course 02: Youth Mental Health Course 03: Mental Health Self-Care Course 04: Social Care Worker Course 05: Level 3 Coaching & Mentoring Course Course 06: Level 3 Diploma in Management and Leadership Course 07: Career Development Course 08: Anger Management Course 09: Positive Psychology Course 10: Diploma in Social Work Studies Course 11: Safeguarding Children: Internet Safety Course 12: Adult Social Care Course 13: Adverse Childhood Experiences and Cure Course 14: Substance Misuse Awareness Online Certification Course Course 15: Anti Social Behaviour (ASB) Course 16: Child Protection and Safeguarding Level 3 Course 17: Counselling Level 3 Course 18: Equality & Diversity Course 19: Cross-Cultural Awareness Training Course 20: How to Save Children from Abuse Accreditation This Youth Work bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Youth Work course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Youth Work basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Youth Work Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Three R's of Change Work & Healing: A Masterclass Using Kindness and Love Change is an unavoidable aspect of the human experience and our ability to navigate it effectively is paramount to our overall well-being. This masterclass delves into a potent framework for facilitating change work and healing: the Three R's - Relationship, Resilience, and Reintegration, all of which are profoundly underpinned by the fundamental principles of kindness and love. This approach emphasises the critical importance of: Fostering a supportive and nurturing relationship with oneself and others Cultivating resilience to effectively withstand life's inevitable challenges Facilitating reintegration into a state of wholeness and harmony Kindness and love are presented not merely as abstract concepts but as practical and potent tools that can catalyse deep and lasting transformation. The masterclass also explores the use of hypnotherapeutic techniques, such as suggestion therapy, timeline therapy, parts therapy, EFT, autosuggestion, and future pacing, to enhance and embed change, promote positive goals, and facilitate healing.

The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers. These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader. The objectives of this programme are to help participants: understand the significance of leadership skills and their impact on team performance review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Technical teams and leadership What is a leader? How much can leadership be learned? The team environment and the impact of leadership skills The characteristics of high performance teams and their leaders Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 2 Essential skills for team leaders 3 key dimensions of effective leadership: inwards, outwards and upwards Developing and promoting a 'team vision': strategic thinking skills The vital role of communication skills and how to develop them Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 3 Leading inwards to build the team The role of leadership in developing team performance Understanding individuals in the team; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 4 Leading outwards and upwards to support the team Negotiating realistic team goals; effective influencing skills Gaining empowerment and support from the key stakeholders Leading upwards: knowing when and how to take the initiative Building team credibility within the organisation; helping the team deliver Becoming an effective team player in leadership teams Building and maintaining rapport with influential stakeholders

Delve into the realm of educational support with our Teaching Assistant Complete Course, designed to sculpt novices into paragons of instructional support. This comprehensive program begins by laying the foundational stones of educational theory, inviting participants to explore the intricate tapestry of teaching methodologies. Across the span of this meticulously crafted curriculum, learners will navigate through the multifaceted landscape of special educational needs and disabilities (SEND), gaining insights into the specialized pedagogies that cater to diverse learning requirements. Advance further into the heart of this didactic expedition, where the exploration of specific learning differences such as Autism, ADHD, and Dyslexia awaits. This segment of the course meticulously deconstructs the challenges and potentials within these areas, empowering aspiring teaching assistants with the knowledge and empathy required to champion the learning journey of every pupil. The final modules are dedicated to refining the approaches and strategies necessary for nurturing an inclusive and supportive educational environment. Learning Outcomes Grasp the essentials of educational support structures. Explore a series of progressive teaching methodologies. Develop strategies to support students with SEND. Understand the educational impact of Autism, ADHD, and Dyslexia. Cultivate an inclusive approach to teaching diverse learners. Why choose this Teaching Assistant Complete Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Teaching Assistant Complete Course for? Individuals seeking to embark on a career in educational support. Current teaching assistants wishing to augment their expertise. Educators desiring a deeper understanding of SEND. Professionals transitioning into educational roles. Volunteers within schools aiming to contribute more effectively. Career path Teaching Assistant: £12,000 - £20,000 SEN Teaching Assistant: £15,000 - £22,000 Learning Support Assistant: £12,500 - £19,000 Behaviour Support Coordinator: £17,000 - £23,000 Special Educational Needs Coordinator (SENCO): £23,000 - £42,000 Educational Psychologist: £37,000 - £50,000+ Prerequisites This Teaching Assistant Complete Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Teaching Assistant Complete Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 01:00:00 Traits to Develop 01:00:00 Grow the Attention 01:00:00 Learning Good Habits 01:00:00 Importance of Memory 01:00:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 01:00:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:30:00 Learning Reflexive Activities 01:00:00 Differing Individuals 00:30:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 01:00:00 Different Learning Methods 01:00:00 Different Psychological Exercises 01:00:00 Problems, Situations & Solutions 01:00:00 Measuring the Achievements 01:00:00 Module 05: SEND Teaching Introduction to Special Educational Needs (SEN) 00:30:00 Understand Constructivism in the Classroom and Know Your Role as a Teacher 01:00:00 SEN Code of Practice 01:00:00 Get an Understanding on SENCO 01:00:00 Classroom Management Strategies for Children with Special Needs 01:00:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 01:00:00 How to Deal with Pupils with Autism 00:30:00 Understanding Learning Difficulties 01:00:00 Anger Management Methods for Pupils With Special Needs 00:30:00 Teaching Children with Down Syndrome 00:30:00 Conclusion SEN 00:30:00 Module 06: Autism Introduction to Autism 00:20:00 Causes and Diagnosis of Autism 00:45:00 Other Conditions Associated with ASD 01:00:00 In-depth Understanding and Dealing with Autistic Behaviour 01:00:00 Socialising and Communication 00:45:00 Choosing Schools 00:45:00 What Should Teachers Do? 00:30:00 Sex Education and Puberty 00:30:00 Interventions: Treatments and Therapies for Autism 00:45:00 Government policies on autism in England 00:30:00 Module 07: ADHD What is ADHD? 00:30:00 Causes of ADHD 00:30:00 Diagnosing ADHD 00:30:00 Treating ADHD 00:30:00 ADHD and Education 00:30:00 Reasonable Adjustments: ADHD 01:00:00 Adults with ADHD 00:30:00 Module 08: Dyslexia What is Dyslexia? 01:00:00 Identifying Dyslexia 00:30:00 Co-occurring Conditions 00:30:00 Diagnosing Dyslexia 00:30:00 Creating Dyslexia Friendly Environment 00:30:00 Solutions for Dyslexia 00:30:00 Mock Exam Mock Exam- Teaching Assistant Complete Course 00:20:00 Final Exam Final Exam- Teaching Assistant Complete Course 00:20:00