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7084 Courses

Investment Banking Operations Professional

4.5(3)

By Studyhub UK

The Investment Banking Operations Professional course provides a comprehensive introduction to investment banking, covering its structure, valuation methods, leveraged buyout (LBO) process, initial public offerings (IPOs), and mergers and acquisitions (M&A). Additionally, the course emphasizes ethical considerations in the investment banking industry. Learning Outcomes: Gain a foundational understanding of the investment banking industry and its key functions. Identify the various structures and sides of investment banking, including roles and responsibilities. Learn different valuation methods used in investment banking to assess the worth of assets and companies. Understand the process and mechanics of leveraged buyouts (LBOs) in investment banking. Explore the procedures and intricacies involved in conducting initial public offerings (IPOs). Study the concepts and strategies related to mergers and acquisitions (M&A) in investment banking. Recognize the importance of ethics in the investment banking profession and its impact on decision-making. Why buy this Investment Banking Operations Professional? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Investment Banking Operations Professional there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Investment Banking Operations Professional does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Investment Banking Operations Professional was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Investment Banking Operations Professional is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Investment Banking Introduction to Investment Banking 00:16:00 Module 02: Structure and Side of Investment Banking Structure and Side of Investment Banking 00:16:00 Module 03: Valuation Methods in Investment Banking Valuation Methods in Investment Banking 00:29:00 Module 04: Leveraged Buyout (LBO) Leveraged Buyout (LBO) 00:21:00 Module 05: Initial Public Offering (IPO) Initial Public Offering (IPO) 00:28:00 Module 06: Merger and Acquisition Merger and Acquisition 00:15:00 Module 07: Ethics in Investment Banking Ethics in Investment Banking 00:13:00 Assignment Assignment - Investment Banking Operations Professional 00:00:00

Investment Banking Operations Professional
Delivered Online On Demand2 hours 18 minutes
£10.99

Power Electronics for Electrical Engineering

5.0(10)

By Apex Learning

Overview This comprehensive course on Power Electronics for Electrical Engineering will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Power Electronics for Electrical Engineering comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Power Electronics for Electrical Engineering. It is available to all students, of all academic backgrounds. Requirements Our Power Electronics for Electrical Engineering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 105 lectures • 15:01:00 total length •Module 1- Introduction to Power Electronics: 00:13:00 •Module 2- Uncontrolled Switches: 00:17:00 •Module 3- What is the Benefit of Diode: 00:06:00 •Module 4- Semi-Controlled Switches Part 1: 00:09:00 •Module 5- Semi-Controlled Switches Part 2: 00:14:00 •Module 6- Semi-Controlled Switches Part 3: 00:05:00 •Module 7- What is the Benefit of Thyristor: 00:05:00 •Module 8- Fully Controlled Switches Part 1: 00:17:00 •Module 9- Fully Controlled Switches Part 2: 00:10:00 •Module 10- Fully Controlled Switches Part 3: 00:12:00 •Module 1- Overview on Rectifiers: 00:02:00 •Module 2- Rectifier Definition: 00:01:00 •Module 3- Half Wave Uncontrolled Rectifier with R Load: 00:21:00 •Module 4- Example on Half Wave Uncontrolled Rectifier with R Load Part 1: 00:06:00 •Module 5- Example on Half Wave Uncontrolled Rectifier with R Load Part 2: 00:07:00 •Module 6- Half Wave Uncontrolled Rectifier with RL Load: 00:10:00 •Module 7- Derivation of the Discontinuous Current in R-L Load: 00:08:00 •Module 8- Freewheeling Diode (Commutation Diode): 00:03:00 •Module 9- Half Wave R-L Load with FWD: 00:09:00 •Module 10- Difference Between Continuous and Discontinuous Mode in RL Load: 00:07:00 •Module 11- Half Wave RL Load with FWD Continuous Mode: 00:06:00 •Module 12- Example on Half Wave Rectifier with FWD: 00:07:00 •Module 13- Bridge Full Wave Uncontrolled Rectifier Part 1: 00:07:00 •Module 14- Bridge Full Wave Uncontrolled Rectifier Part 2: 00:05:00 •Module 15- Quick Revision on Bridge Full Wave Uncontrolled Rectifier: 00:06:00 •Module 16- Firing Angle: 00:02:00 •Module 17- Half Wave Controlled Rectifier R Load: 00:05:00 •Module 18- Half Wave Controlled Rectifier R-L Load: 00:04:00 •Module 19- Half Controlled R-L Load with FWD: 00:06:00 •Module 20- Example 1: 00:07:00 •Module 21- Example 2: 00:08:00 •Module 22- Example 3: 00:13:00 •Module 23- Example 4: 00:09:00 •Module 24- Example 5: 00:05:00 •Module 25- Fully Controlled Bridge Rectifier Part 1: 00:06:00 •Module 26- Fully Controlled Bridge Rectifier Part 2: 00:06:00 •Module 27- Quick Revision on Bridge Full Wave Controlled Rectifier: 00:02:00 •Module 28- Example 6: 00:08:00 •Module 29- Half Controlled Bridge Rectifier: 00:08:00 •Module 30- Half Controlled Bridge Rectifier with FWD: 00:05:00 •Module 31- Example 7: 00:06:00 •Module 32- Example 8: 00:07:00 •Module 33- Performance Parameters: 00:04:00 •Module 34- Power Factor: 00:04:00 •Module 1- Introduction to AC Choppers: 00:02:00 •Module 2- Definition of AC Choppers: 00:05:00 •Module 3- Switching Techniques in AC Choppers: 00:06:00 •Module 4- Applications on AC Choppers: 00:03:00 •Module 5- Types of AC Choppers: 00:02:00 •Module 6- AC Chopper with R Load: 00:14:00 •Module 7- Example 1 on AC Chopper with R Load: 00:06:00 •Module 8- Example 2 on AC Chopper with R Load: 00:04:00 •Module 9- AC Chopper with L Load Part 1: 00:13:00 •Module 10- AC Chopper with L Load Part 2: 00:06:00 •Module 11- Example on AC Chopper with L Load: 00:08:00 •Module 12- AC Chopper with RL Series Load: 00:20:00 •Module 13- Example on AC Chopper with RL Series Load: 00:07:00 •Module 14- AC Chopper with RL Parallel Load: 00:25:00 •Module 15- Example on AC Chopper with RL Parallel Load: 00:06:00 •Module 16- AC Chopper with Pure Capacitive Load: 00:14:00 •Module 17- Example on AC Chopper with Pure Capacitive Load: 00:04:00 •Module 18- AC Chopper Loaded by Heavy Rectifier: 00:06:00 •Module 19- AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf: 00:12:00 •Module 20- Example on AC Chopper Loaded by an AC Motor with Sinusoidal Back Emf: 00:08:00 •Module 21- Integral Cycle Control: 00:11:00 •Module 22- Example on Integral Cycle Control: 00:04:00 •Module 1- Introduction to DC Choppers: 00:02:00 •Module 2- Definition and Application of DC Choppers: 00:05:00 •Module 3- Step down DC Chopper with R Load: 00:12:00 •Module 4- Example on Step Dwon DC Chopper with R Load: 00:08:00 •Module 5- Generation of Duty Cycle: 00:09:00 •Module 6- Switching Techniques: 00:03:00 •Module 7- Step Down DC Chopper with RLE Load Part 1: 00:19:00 •Module 8- Step Down DC Chopper with RLE Load Part 2: 00:15:00 •Module 9- Example 1 on Step Down DC Chopper with RLE Load: 00:13:00 •Module 10- Example 2 on Step Down DC Chopper with RLE Load: 00:02:00 •Module 11- Step Up DC Chopper with R or RL Load: 00:09:00 •Module 12- Step Up DC Chopper with RE Load: 00:15:00 •Module 13- Example on Step Up DC Chopper with RE Load: 00:20:00 •Module 14- Buck Regulator Part 1: 00:16:00 •Module 15- Buck Regulator Part 2: 00:17:00 •Module 16- Example on Buck Regulator: 00:03:00 •Module 17- Boost Regulator: 00:23:00 •Module 18- Example on Boost Regulator: 00:06:00 •Module 19- Buck Boost Converter: 00:17:00 •Module 20- Example on Buck-Boost Converter: 00:05:00 •Module 1- Introduction to Inverters: 00:02:00 •Module 2- Definition of Inverters: 00:04:00 •Module 3- Importance and Applications of Inverters: 00:08:00 •Module 4- Single Phase Half Bridge R-Load: 00:15:00 •Module 5- Single Phase Half Bridge RL- Load: 00:08:00 •Module 6- Performance Parameters of an Inverter: 00:05:00 •Module 7- Example on Single Phase Half Bridge: 00:10:00 •Module 8- Single Phase Bridge Inverter R- Load: 00:06:00 •Module 9- Single Phase Bridge Inverter RL- Load: 00:07:00 •Module 10- Example on Single Phase Bridge Inverter: 00:06:00 •Module 11- Three Phase Inverters and Obtaining the Line Voltages: 00:15:00 •Module 12- Threee Phase Inverters and Obtaining The Phase Voltages: 00:17:00 •Module 13- Example on Three Phase Inverters: 00:16:00 •Module 14- Single Pulse Width Modulation: 00:13:00 •Module 15- Multiple Pulse Width Modulation: 00:13:00 •Module 16- Example on Multiple Pulse Width Modulation: 00:04:00 •Module 17- Sinusoidal Pulse Width Modulation: 00:16:00 •Module 18- Industrial Inverter: 00:03:00 •Assignment - Power Electronics for Electrical Engineering: 3 days

Power Electronics for Electrical Engineering
Delivered Online On Demand15 hours 1 minutes
£12

Electrical Machines for Electrical Engineering

5.0(10)

By Apex Learning

Overview This comprehensive course on Electrical Machines for Electrical Engineering will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Electrical Machines for Electrical Engineering comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Electrical Machines for Electrical Engineering. It is available to all students, of all academic backgrounds. Requirements Our Electrical Machines for Electrical Engineering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 108 lectures • 14:20:00 total length •Module 1- Introduction to Electric Machines: 00:03:00 •Module 2- Types of Electric Machines and Principle of Electrical Generation: 00:09:00 •Module 1- Importance and Construction of DC Machines: 00:26:00 •Module 2- Armature Winding and EMF Equation: 00:40:00 •Module 3-Solved Example 1: 00:05:00 •Module 4-Solved Example 2: 00:04:00 •Module 5-Solved Example 3: 00:07:00 •Module 6-Solved Example 4: 00:06:00 •Module 7-Separately Excited DC Machine: 00:21:00 •Module 8-Shunt and Series DC Machines: 00:25:00 •Module 9-Solved Example 1 on Separately Excited DC Machine: 00:07:00 •Module 10-Solved Example 2 on Separately Excited DC Machine: 00:07:00 •Module 11-Solved Example 3 on Shunt Generator: 00:04:00 •Module 12-Solved Example 4 on Shunt Generator: 00:07:00 •Module 13-Solved Example 5 on Series DC Generator: 00:06:00 •Module 14-Types and Applications of Compound DC Motors: 00:07:00 •Module 15- Torque-Speed Characteristics and Speed Control of Separately Excited DC Motor: 00:33:00 •Module 16- Torque-Speed Characteristics of Series DC Motor: 00:08:00 •Module 17-Solved Example 1 on Speed Control: 00:08:00 •Module 18-Solved Example 2 on Speed Control: 00:06:00 •Module 19- Starting of DC Machine: 00:14:00 •Module 20- Armature Reaction in DC Machines: 00:10:00 •Module 21-Losses in DC Machines: 00:04:00 •Module 1- What is a Transformer: 00:02:00 •Module 2- Importance of Transformer: 00:04:00 •Module 3-Iron Core of Transformer: 00:04:00 •Module 4- Magnetic Circuit Inside Transformer: 00:05:00 •Module 5- Windings of Transformer: 00:03:00 •Module 6- Why are Windings Made of Copper: 00:01:00 •Module 7- Classification of Windings: 00:05:00 •Module 8- Insulating Material and Transformer Oil: 00:02:00 •Module 9- Conservator of Transformer: 00:03:00 •Module 10- Breather of Transformer: 00:04:00 •Module 11- Bushings of Transformer: 00:04:00 •Module 12- Tap Changer of Transformer: 00:03:00 •Module 13- Cooling Tubes of Transformer: 00:01:00 •Module 14- Buchholz Relay of Transformer: 00:02:00 •Module 15- Explosion Vent: 00:02:00 •Module 16- Methods of Cooling: 00:03:00 •Module 17-Types of Transformers: 00:03:00 •Module 18- Power Transformer and Distribution Transformer: 00:05:00 •Module 19- Single Phase Core Type Transformer: 00:04:00 •Module 20-Single Phase Shell Type Transformer: 00:05:00 •Module 21- 3 Phase Core Type: 00:02:00 •Module 22- 3 Phase Shell Type: 00:01:00 •Module 23- Comparison between Shell and Core CSA: 00:01:00 •Module 24- Comparison between Shell and Core Type: 00:01:00 •Module 25- Notes: 00:03:00 •Module 26-Video Explaining The Components in 3D and Real Life: 00:05:00 •Module 1- Introduction to Magnetic Circuits: 00:02:00 •Module 2- Induced Emf and Current: 00:04:00 •Module 3- Ampere Right Hand Rule: 00:04:00 •Module 4- Magnetic Circuit and Important Definitions: 00:06:00 •Module 5- Linear and Non Linear Materials: 00:03:00 •Module 6-Flux Linkage and Reluctance: 00:04:00 •Module 7- Analogy between Electric and Magnetic Circuits: 00:06:00 •Module 8- Fringing Effect: 00:02:00 •Module 9- Example 1 Magnetic Circuits: 00:07:00 •Module 10- Example 2: 00:03:00 •Module 11- Example 3: 00:06:00 •Module 12- Application on Magnetic Circuit - Transformers: 00:04:00 •Module 1- Introduction to Transformers: 00:02:00 •Module 2- Construction of Transformer: 00:02:00 •Module 3-Theory of Operation: 00:04:00 •Module 4- Ideal Transformer: 00:05:00 •Module 5-Non Ideal Transformer: 00:02:00 •Module 6- Effect of Loading on Transformer: 00:03:00 •Module 7- Transformer Regulation: 00:03:00 •Module 8- Transformer Losses: 00:03:00 •Module 9- Transformer Efficiency: 00:05:00 •Module 10- Transformer Rating: 00:02:00 •Module 11- Question 1: 00:01:00 •Module 12- Question 2: 00:02:00 •Module 13- Question 3: 00:01:00 •Module 14- Example 1: 00:01:00 •Module 15- Voltage Relation of Transformer: 00:04:00 •Module 16- Transformer Exact Equivalent Circuit: 00:06:00 •Module 17- Concept of Refereeing: 00:04:00 •Module 18- Approximate Equivalent Circuit: 00:02:00 •Module 1- Construction and Principle of Operation of Synchronous Generator: 00:29:00 •Module 2- Principle of Operation of Synchronous Motor: 00:24:00 •Module 3- Equivalent Circuit and Phasor Diagram of Non Salient Synchronous Machine: 00:29:00 •Module 4-Solved Example 1 on Non Salient Machine: 00:05:00 •Module 5-Solved Example 2 on Non Salient Machine: 00:11:00 •Module 6-Solved Example 3 on Non Salient Machine: 00:07:00 •Module 7- Solved Example 4 on Non Salient Machine: 00:04:00 •Module 8-Solved Example 5 on Non Salient Machine: 00:07:00 •Module 9-Solved Example 6 on Non Salient Machine: 00:03:00 •Module 10- Equivalent Circuit and Phasor Diagram of Salient Synchronous Machine: 00:39:00 •Module 11-Solved Example 1 on Salient Machine: 00:09:00 •Module 12- Solved Example 2 on Salient Machine: 00:05:00 •Module 13-Solved Example 3 on Salient Machine: 00:10:00 •Module 14- Parallel Operation of Two Generators: 00:17:00 •Module 15- Synchronization of Machine with Grid: 00:10:00 •Module 1- Construction and Theory of Operation of Induction Machines: 00:27:00 •Module 2- Equivalent Circuit and Power Flow in Induction Motor: 00:23:00 •Module 3- Torque-Speed Characteristics of Induction Motor: 00:20:00 •Module 4- Solved Example 1 on Induction Motor: 00:08:00 •Module 5-Solved Example 2 on Induction Motor: 00:06:00 •Module 6-Solved Example 3 on Induction Motor: 00:06:00 •Module 7-Solved Example 4 on Induction Motor: 00:18:00 •Module 8-Solved Example 5 on Induction Motor: 00:13:00 •Module 9- Methods of Speed Control of Induction Motor: 00:27:00 •Module 10- Methods of Starting of Induction Motor: 00:21:00 •Module 11-Solved Example on Motor Starter: 00:15:00 •Module 12- Principle of Operation of Doubly Fed Induction Generator: 00:11:00 •Module 13-Self Excited Induction Generator: 00:08:00 •Assignment - Electrical Machines for Electrical Engineering: 00:00:00

Electrical Machines for Electrical Engineering
Delivered Online On Demand14 hours 20 minutes
£12

Office Admin and Customer Service Diploma

4.3(43)

By John Academy

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand3 days
£25

Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma

By NextGen Learning

Boost your skills and skyrocket your career prospects with our Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma. Rapid digital transformation has made customer service, KYC (Know Your Customer), CDD (Customer Due Diligence), and CRM (Customer Relationship Management) essential skills for businesses worldwide. According to studies, 86% of buyers are willing to pay more for better customer service, and 89% of companies compete mainly on customer experience. Our comprehensive diploma course equips you with these sought-after skills across 22 modules. Master the essence of customer service, delve into the intricacies of KYC and AML compliance, and learn to handle customer complaints effectively. You'll also gain proficiency in crafting compelling business communication and managing optimal energy. Take a step towards ensuring your enterprise's compliance with international standards and enhance customer relationships for long-term success. This Customer Service, KYC, CDD & CRM course is your pathway to building a robust, compliant, and customer-centric business. What will make you stand out? Upon completion of this online Customer Service, KYC, CDD & CRM course, you will gain the following: QLS Endorsed Training. CPD QS Accredited Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course bundle at your own pace. Study for the Customer Service, KYC, CDD & CRM course bundle using any internet-connected device, such as a computer, tablet, or mobile device Course 1: Customer Service, KYC, CDD Our Customer Service, KYC, CDD course is a comprehensive training program designed to hone your skills in delivering exceptional customer service. The course delves into the core of effective communication, complaint resolution, and building resilience in challenging situations. It also intricately addresses the importance of personal style and energy management at work. Furthermore, this course demystifies complex topics like KYC, CDD, and Anti-Money Laundering processes, clearly understanding these key areas. It emphasises adherence to mandatory industry regulations, aiding you in ensuring robust enterprise-wide compliance. Course 2: Customer Relationship Management (CRM) Diploma In parallel, the Customer Relationship Management (CRM) course offers a deep dive into CRM fundamentals, strategies, and data analysis. It places significant emphasis on strengthening customer relationships and proactively managing complaints. Additionally, the course guides you through the understanding of CRM databases. It introduces you to the future of CRM, equipping you with the essential skills to excel in any customer-centric role. Together, these courses provide a comprehensive toolkit for anyone looking to excel in customer-focused industries. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Customer Service, KYC, CDD & CRM diploma courses. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Diploma in Customer Service, KYC, & CRM at QLS Level 5'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You should enrol in this Customer Service & CRM course bundle if you: Aspiring and current customer service professionals. Individuals involved in customer due diligence. Regulatory compliance officers. Professionals are seeking improved communication skills. CRM practitioners. Anyone interested in customer relationship management. This course bundle is suitable for anyone aspiring to start a career in the relevant field. Also for those who are interested in enrolling in further: Certificate in Know Your Customer & Customer Due Diligence Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service (VRQ) Level 2 Certificate in Principles of Customer Service Level 2 NVQ Certificate in Customer Service (RQF) Customer Service Level 4 Level 4 NVQ Diploma in Customer Service (RQF) Requirements Without any formal requirements, you can delightfully enrol in this effective Customer Service, KYC, CDD & CRM course package. Career path By completing this comprehensive, effective Customer Service, KYC, CDD & CRM course, you can pick any one of the following career paths: Sales and Customer Assistant Customer Service Manager Client Service Manager Customer Success Manager Customer Service Advisor CRM Manager KYC Analyst Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Customer Service, KYC, CDD & Customer Relationship Management (CRM) Diploma
Delivered Online On Demand4 days
£12

AML and KYC (Online Course)

By Training Express

Money laundering is a major crime that funds illicit activities. Companies need professionals skilled in anti-money laundering (AML) to prevent it. Our AML & KYC course is the perfect start for developing the necessary skills to excel in this in-demand, lucrative field. In the highly informative AML & KYC course, you will be able to establish a solid understanding of AML and KYC. The modules will educate you on the Proceeds of Crime Act 2002. In addition, you will clearly understand the duties of a money laundering reporting officer. The AML & KYC course will include lessons on how to identify suspicious transactions. You will also be able to learn the basic principles of KYC and customer due diligence. When you complete the AML & KYC course, you will receive a CPD-accredited certificate. This certificate will add significant value to your resume. Join now and boost your career! Key Features CPD UK Certified Instant e-certificate and a hard copy included Fully online, interactive AML & KYC course with audio voiceover Developed by qualified professionals Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases AML and KYC Course Curriculum Module 01: Introduction to AML-Anti Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of AML Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Record Keeping Module 07: Suspicious Conduct and Transactions Module 08: AML Awareness and Training Module 09: Introduction to KYC Module 10: Customer Due Diligence Module 11: Anti-Money Laundering Module 12: KYC, AML, and Data Privacy Regulations for Businesses Operations in the UK Module 13: Regulations to be Complied by Industries Module 14: Methods for carrying out KYC and AML and the Future of KYC Compliance We will start our course with AML, where you will learn what money laundering is, the importance, the purpose of the Proceeds of Crime Act 2002, the development of AML regulation and the responsibilities of an MLRO Officer. Besides, you will explore the Risk-based Approach, Customer Due Diligence, record keeping, suspicious conduct, suspicious transactions and the importance of awareness & training. In the course, you will know what KYC and AML are, along with their regulations in the UK, the methods to carry out them and the future of KYC compliance. Furthermore, we will take you through Customer Due Diligence and data privacy regulations for businesses in the UK and the regulation to be complied by industries. Taking this course will enable you to Familiarise yourself with the Proceeds of Crime Act 2002 Understand the roles and responsibilities of a money laundering reporting officer Learn the skills to identify suspicious conduct and transactions Enrich your knowledge and understanding of KYC Get introduced to the KYC, AML and data privacy regulations for the business operations Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This AML & KYC course is suitable for Existing professionals in the relevant industry who wish to enrich their skills. Individuals aspiring to pursue a career as a money laundering reporting officer or other related professions. People who wish to learn more about this area. Requirements This AML and KYC course requires no formal qualification to start. Career path This course will provide you with an overall understanding of AML and KYC. It will assist you in pursuing a career in the following sectors. Lawyer (Salary Range £60,000 - £80,000 per year) Accountants (Salary Range £25,000 - £61,000 per year) KYC Analyst (Salary Range £33,000 - £67,000 per year) Money Laundering Reporting Officer (Salary Range £24,000 - £74,000 per year) Certificates Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included

AML and KYC (Online Course)
Delivered Online On Demand
£12

Create Website for Accounting Business

By The Teachers Training

Overview Create Website for Accounting Business Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Create Website for Accounting Business Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Build a Stunning Static Website for Your Accounting Business Using Wix ADI Introduction 00:01:00 Importance of an Online Presence of an Accounting Firm 00:03:00 Multi-Page Accounting Website - Part 1 00:03:00 Multi-Page Accounting Website - Part 2 00:02:00 Single-Page Accounting Website 00:03:00 How to Build a Multi-Page Accounting Website Using WIX 00:04:00 How to Edit the Homepage of an Accounting Website 00:06:00 How to Edit the About Page, Service Page and Contact Page 00:04:00 How to Make an Accounting Website Mobile Friendly 00:03:00 Section 02: Create a Stunning One-Page Accounting Website Using Wix Editor A Brief View 00:01:00 Set Up Wix Editor 00:02:00 Dashboard - Part 1 00:02:00 Dashboard - Part 2 00:03:00 Edit the Header Part 1 00:03:00 Edit the Header Part 2 00:03:00 Edit the Hero Section 00:03:00 Edit the Services Section Part 1 00:05:00 Edit the Services Section Part 2 00:02:00 Edit the Contact Section and Footer 00:01:00 Mobile Version 00:01:00 Assignment Assignment - Create Website for Accounting Business 00:00:00

Create Website for Accounting Business
Delivered Online On Demand55 minutes
£27.99

Trading - Gold Trading

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Trading - Gold Trading
Delivered Online On Demand1 hour
£12

Sage 50 Accounting & Payroll

4.5(3)

By Studyhub UK

Easily learn the skills and knowledge you desire in managing business more efficiently with our Sage 50 Accounting & Payroll, you get an unparalleled learning experience with us and you get a digital certificate, transcript and a student ID card all included with the course price. What makes us the go to choice for people who want to learn about managing business more efficiently is our dedication and commitment to providing you with the best service possible. You will get unlimited access to the Sage 50 Accounting & Payroll, no matter where you are in the world you will be able to access your Sage 50 Accounting & Payroll any time you want. Should you have any questions while studying this Sage 50 Accounting & Payroll, our experienced tutors and mentors will answer them via email and live chat. With the original certificate you get after completing your Sage 50 Accounting & Payroll you will gain the CPD qualifications that will help you succeed out in the world and in your career. With our Student ID card you will get discounts on things like music, food, travel and clothes etc. Enrol in our Sage 50 Accounting & Payroll today and start learning. Why buy this Sage 50 Accounting & Payroll? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sage 50 Accounting & Payroll you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sage 50 Accounting & Payroll does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Sage 50 Accounting & Payroll was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Sage 50 Accounting & Payroll is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Sage 50 Accounts Sage 50 Bookkeeper - Coursebook 00:00:00 Introduction and TASK 1 00:17:00 TASK 2 Setting up the System 00:23:00 TASK 3 a Setting up Customers and Suppliers 00:17:00 TASK 3 b Creating Projects 00:05:00 TASK 3 c Supplier Invoice and Credit Note 00:13:00 TASK 3 d Customer Invoice and Credit Note 00:11:00 TASK 4 Fixed Assets 00:08:00 TASK 5 a and b Bank Payment and Transfer 00:31:00 TASK 5 c and d Supplier and Customer Payments and DD STO 00:18:00 TASK 6 Petty Cash 00:11:00 TASK 7 a Bank Reconnciliation Current Account 00:17:00 TASK 7 b Bank Reconciliation Petty Cash 00:09:00 TASK 7 c Reconciliation of Credit Card Account 00:16:00 TASK 8 Aged Reports 00:14:00 TASK 9 a Payroll 00:07:00 TASK 9 b Payroll 00:10:00 TASK 10 Value Added Tax - Vat Return 00:12:00 Task 11 Entering opening balances on Sage 50 00:13:00 TASK 12 a Year end journals - Depre journal 00:05:00 TASK 12 b Prepayment and Deferred Income Journals 00:08:00 TASK 13 a Budget 00:05:00 TASK 13 b Intro to Cash flow and Sage Report Design 00:08:00 TASK 13 c Preparation of Accountants Report & correcting Errors (1) 00:10:00 Sage 50 Payroll Payroll Basics 00:10:00 Company Settings 00:08:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:16:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:09:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00 Mock Exam Mock Exam - Sage 50 Accounting & Payroll 00:20:00 Final Exam Final Exam - Sage 50 Accounting & Payroll 00:20:00

Sage 50 Accounting & Payroll
Delivered Online On Demand9 hours 9 minutes
£10.99

Tax Accounting

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Tax Accounting Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Tax Accounting Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Tax Accounting Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Tax Accounting Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Tax Accounting? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Tax Accounting there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Tax Accounting course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Tax Accounting does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Tax Accounting was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Tax Accounting is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Tax Accounting Module 01: Tax System and Administration in the UK Tax System and Administration in the UK 00:27:00 Module 02: Tax on Individuals Tax on Individuals 00:25:00 Module 03: National Insurance National Insurance 00:15:00 Module 04: How to Submit a Self-Assessment Tax Return How to Submit a Self-Assessment Tax Return 00:15:00 Module 05: Fundamentals of Income Tax Fundamentals of Income Tax 00:25:00 Module 06: Advanced Income Tax Advanced Income Tax 00:45:00 Module 07: Payee, Payroll and Wages Payee, Payroll and Wages 00:21:00 Module 08: Capital Gain Tax Capital Gain Tax 00:32:00 Module 09: Value Added Tax Value Added Tax 00:21:00 Module 10: Import and Export Import and Export 00:24:00 Module 11: Corporation Tax Corporation Tax 00:20:00 Module 12: Inheritance Tax Inheritance Tax 00:00:00 Module 13: Double Entry Accounting Double Entry Accounting 00:14:00 Module 14: Management Accounting and Financial Analysis Management Accounting and Financial Analysis 00:17:00 Module 15: Career as a Tax Accountant in the UK Career as a Tax Accountant in the UK 00:19:00

Tax Accounting
Delivered Online On Demand5 hours 20 minutes
£10.99