7949 Courses

Engage in the transformative realm of cutting-edge manufacturing processes, where innovation meets creation. Immerse yourself in the evolution of manufacturing through a comprehensive exploration. Unearth the secrets of additive manufacturing, unraveling its intricate processes and applications. Discover the art of crafting designs optimized for this revolutionary technology, unlocking boundless possibilities. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Delve into the science behind materials, mastering the nuances of selection for unparalleled results. Navigate the additive manufacturing workflow seamlessly, equipping yourself for a dynamic future. Connect the dots between applications, business landscapes, and upcoming trends, positioning yourself at the forefront of this transformative industry. Course Curriculum Module 01: Introduction to Additive Manufacturing Module 02: Additive Manufacturing Processes Module 03: Design for Additive Manufacturing Module 04: Materials and Material Selection in AM Module 05: Additive Manufacturing Workflow Module 06: Applications, Business Context, and Future Trends Learning Outcomes: Understand the foundations of additive manufacturing for groundbreaking insights. Master diverse additive manufacturing processes for enhanced expertise. Cultivate design skills tailored for optimal performance within additive manufacturing. Acquire in-depth knowledge of materials and their strategic selection in additive manufacturing. Navigate the additive manufacturing workflow adeptly for streamlined processes. Gain insights into real-world applications, business dynamics, and emerging trends. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Innovators seeking to revolutionize manufacturing processes. Engineers aiming to stay ahead in the ever-evolving industry landscape. Design enthusiasts aspiring to create seamlessly in the additive manufacturing realm. Material scientists keen on mastering strategic material selection for enhanced outcomes. Professionals eager to integrate additive manufacturing into existing workflows. Career path Additive Manufacturing Engineer Materials Scientist in Advanced Manufacturing Design Specialist for Additive Manufacturing Research and Development Engineer in 3D Printing Manufacturing Process Analyst Business Analyst in Additive Manufacturing Industry Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Get ready for an exceptional online learning experience with the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle! This carefully curated collection of 1 QLS Endorsed & 19 premium CPD Certified courses is designed to cater to various interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your aspirations. This Business Studies, Business Management, Business Law, Marketing, Accounting and Finance is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Business Studies & Business Management package has something for everyone. Moreover, Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) goes beyond just online learning. Upon completion of the bundle, learners will receive a QLS Endorsed Hardcopy Certificate & free 19 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance)! This premium bundle comprises the following courses, QLS Endorsed Course: Course 01: Advanced Diploma in Business Management at QLS Level 7 CPD QS Accredited Courses: Course 02: Business Studies Course 03: Business Law Course 04: Business Intelligence Analyst Course 05: Business Performance Management Course 06: Project Management Course 07: Marketing Course 08: Marketing Strategies for Business Course 09: Marketing Secrets for High Sales Course 10: Lead Generation with Attraction Marketing for Business Course 11: Sales Skills Course 12: Creating Highly Profitable Sales Funnels Course 13: How To Build Sales Funnels With ClickFunnels Course 14: Social Media Marketing Course -The Step-by-Step Guide Course 15: Digital Marketing: The Ultimate Guide to Strategic Marketing Course 16: Affiliate Marketing Passive Income Made Easy Course 17: Diploma in Customer Relationship Management (CRM) Course 18: Data Analysis and Forecasting in Excel Course 19: Time Management Training - Online Course Course 20: Decision-Making and Critical Thinking Learning Outcome: By completing the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Business Studies & Business Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Business Studies & Business Management Bundle. Build a strong knowledge base in your chosen course via the Business Studies & Business Management Bundle. Benefit from the flexibility and convenience of online learning. With the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) package, validate your learning with a CPD certificate. Each course in Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle holds a prestigious QLS Endorsed, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Business Studies, Business Management, Business Law, Marketing, Accounting and Finance, a rich anthology of 20 diverse courses. Each course in the Business Studies & Business Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Business Studies, Business Management, Business Law, Marketing, Accounting and Finance bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle offers you the flexibility and convenience to learn at your own pace. Make the Business Studies & Business Management package your trusted companion in your lifelong learning journey. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Advanced Diploma in Business Management at QLS Level 7 '. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £129 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 380 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with QLS & CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle. Career path Unleash your potential with the Business Management at QLS Level 7 (Business Studies, Marketing, Accounting and Finance) bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with this bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 19 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - £129

Hospitality & Restaurant Management is a combined form of customer management, service management, supervision, kitchen management, space management, people management and many other diverse responsibilities. This job industry has great career opportunities and allows you to learn diverse managerial skills. After extensive research and gathering comprehensive experience, experts have prepared this Hospitality & Restaurant Management course to make the learning experience much more enjoyable and effective. If you are looking to start your career in this field or explore more knowledge on the relevant field then this course will give you the most updated knowledge and train you in up-to-the-minute date skills. This Hospitality & Restaurant Management online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 05 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. You'll get a Free Student ID card by enrolling in this Hospitality & Restaurant Management course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. So, without further ado enrol the course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Hospitality & Restaurant Management Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Enrol in the course right now and you'll have immediate access to all of the Hospitality & Restaurant Management course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Hospitality & Restaurant Management Course Module 1. Introduction to Hospitality and Revenue Management Module 2. Business Prospect of the Hospitality Industry Module 3. An Overview of the Hotel Industry Module 4: The Process of Selection and Recruitment in the Hospitality Industry Module 5: The Process of Development and Training in the Hospitality Industry Module 6. Hospitality Management Operations Module 7. Management of Service Quality in the Hospitality Industry Module 8. Importance of Revenue Management Module 9. Key Performance Indicators in Hospitality Revenue Management Module 10. The Revenue Management Module 11: Customer Satisfaction Module 12. Promotional Strategies Module 13. The Future of Hospitality Revenue Management in the UK Module 14. Career Prospects in the Hospitality Industry Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Hospitality & Restaurant Management course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. People interested in Restaurant Business Interested to start Restaurant & Catering Service Business Looking forward to starting a career as Hotel Manager, Supervisor etc Hotel Operation Supervisor Anyone interested to learn more about Restaurant Management Process Requirements You will not need any prior background or expertise to enrol in this course. Career path Upon successful completion of our course, candidates may choose to pursue an extensive range of careers including: Restaurant Manager Event Planner Hotel Manager Hotel Supervisor Executive Manager (Restaurant & Tourism) Hospitality coach Assistant Restaurant Manager Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

The construction industry is a multi-billion dollar industry that is continuously expanding. There can thus be no disputing the reality that it is a huge land of employment possibilities. Our Construction Management Course will assist you in achieving your goal of entering this thriving field of work. Students will be prepared to professionally manage and supervise construction projects with the information and abilities learned in this course. Project management, cost estimation, scheduling, and safety are a few subjects covered in the training modules. Participants will learn about organising and planning construction projects and managing and coordinating the efforts of contractors and other professionals engaged in the building process. In addition, significant safety considerations will be covered in training. The training will also cover crucial subjects like quality assurance and how to handle and settle construction disputes. Participants will have the knowledge and abilities necessary to oversee construction projects from inception to completion, ensuring they are finished on schedule, within the allotted budget, and to the required quality standards. This training can assist to increase the general effectiveness and performance of construction projects and guarantee adherence to industry standards. Learning Outcomes: Acknowledging project management, cost estimation, scheduling, and safety. Knowledge of preparing detailed cost estimates, schedules, and budgets for construction projects and tracking and managing project costs. Comprehending safety issues and best practices for preventing accidents and injuries on construction sites. Knowledge of quality control and how to manage and resolve construction disputes. Ability to manage construction projects from start to finish, ensuring that projects are completed on time, within budget and to quality standards. Why Prefer This Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Cost Estimation Module 07: Elements and Factors influencing Cost Estimation Module 08: Planning and Management of Equipment Module 09: Construction Materials Management Module 10: Vendor Analysis Module 11: Construction Procurement Module 12: Stock Control Module 13: Supply Chain Module 14: The Main Participators Module 15: Quality Assurance and Customer Care Module 16: Legal Aspects of Contracting Module 17: Human Resources Management Module 18: Risk and Value Management Module 19: Communications, Information and Documentation of Construction Module 20: Health and Safety Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Construction Management course. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to pursue a career in construction management or project management. Experienced construction professionals looking to upgrade their skills and knowledge. Individuals interested in starting their own construction business. Architects, engineers, and other construction professionals looking to expand their knowledge in construction management. Business owners or managers looking to improve their knowledge of construction management processes. Requirements You will not need any prior background or expertise to enrol in this course. Career path Our course is going to help the learners pursue careers in the following fields - Construction Manager - £35,000 - £70,000 per year. Project Manager - £30,000 - £60,000 per year. Construction Engineer - £25,000 - £50,000 per year. Site Manager - £30,000 - £50,000 per year. Quantity Surveyor - £25,000 - £50,000 per year. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Discover the comprehensive Home Based Childcare Course - Level 5, designed to equip caregivers with advanced skills and knowledge for nurturing young minds. Explore child development, safety protocols, and best practices in a flexible, home-based learning environment. Enroll now to embark on a rewarding journey in childcare excellence.

The Telehandler and Forklift certification course provides learners with comprehensive training on operating forklifts safely and efficiently. It covers various aspects, including types of forklifts, moving and handling loads safely, refueling and recharging procedures, identifying operational risks and hazards, and adhering to relevant regulations and safety measures. Learning Outcomes: Understand the fundamental principles of forklift operation and the importance of operating safely. Identify different types of forklifts and their specific applications in various settings. Safely operate forklifts, considering factors like load weight, stability, and maneuvering techniques. Demonstrate proficiency in moving and handling loads to minimize risks of accidents and injuries. Implement safe refueling and recharging practices to prevent hazardous situations. Recognize and assess potential operational risks and hazards in the workplace. Comply with relevant regulations and safety measures to ensure a secure work environment for all personnel. Apply best practices for maintenance and inspection of forklifts to maintain their optimal performance and safety. Develop a safety-conscious mindset and foster a culture of safety in the workplace regarding forklift operations. Why buy this Telehandler and Forklift Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telehandler and Forklift Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telehandler and Forklift Certification course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Telehandler and Forklift Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telehandler and Forklift Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Telehandler and Forklift Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Forklifts Introduction to Forklifts 00:20:00 Module 02: Types of Forklifts Types of Forklifts 00:15:00 Module 03: Operating Forklifts Safely Operating Forklifts Safely 00:28:00 Module 04: Moving and Handling Loads Safely Moving and Handling Loads Safely 00:22:00 Module 05: Refuelling and Recharging Safely Refuelling and Recharging Safely 00:14:00 Module 06: Operational Risks and Hazards Operational Risks and Hazards 00:26:00 Module 07: Regulations and Safety Measures Regulations and Safety Measures 00:27:00 Assignment Assignment - Telehandler and Forklift Certification 00:00:00

Overview The Car & Light Vehicle Maintenance Level 3 with Repairing course provides comprehensive training in vehicle maintenance and repair. Participants will learn about safety rules, maintenance procedures, dashboard indicator lights, tires, engines, cooling systems, fuel systems, electrical systems, drivetrains, brakes, and gain insights into the auto repair industry. Learning Outcomes: Understand and apply safety rules and proper tool usage in vehicle maintenance and repair. Acquire knowledge of general maintenance procedures for car and light vehicles. Learn to interpret dashboard indicator lights and troubleshoot common issues. Develop skills in maintaining and replacing tires for optimal performance and safety. Gain understanding of internal combustion engines, engine oil, and their maintenance requirements. Learn about the cooling system and how to diagnose and address cooling system issues. Understand the fuel system and its components, including fuel injection and carburetion. Gain knowledge of the electrical system in vehicles and troubleshoot electrical issues. Learn about the drivetrain components, including the transmission, driveshaft, and differential. Acquire skills in diagnosing and repairing brake systems for safe and reliable vehicle operation. Gain insights into the auto repair industry, including industry trends and best practices. Why buy this Car & Light Vehicle Maintenance Level 3 with Repairing? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Car & Light Vehicle Maintenance Level 3 with Repairing you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Car & Light Vehicle Maintenance Level 3 with Repairing does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Car & Light Vehicle Maintenance Level 3 with Repairing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Car & Light Vehicle Maintenance Level 3 with Repairing is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1 Chapter 1: Safety Rules & Introduction to Tools 01:00:00 Chapter 2: General Maintenance 01:00:00 Chapter 3: Dashboard Indicator Lights 00:30:00 Chapter 4: Tires 01:00:00 Chapter 5: Internal Combustion Engines & Engine Oil 01:00:00 Chapter 6: The Cooling System 00:30:00 Module 2 Chapter 7: The Fuel System 00:30:00 Chapter 8: The Electrical System 00:30:00 Chapter 9: The Drive Train 00:30:00 Chapter 10: Brakes 00:30:00 Chapter 11: The Auto Repair Industry 00:30:00 Recommended Reading Recommended Reading : Car & Light Vehicle Maintenance Level 3 with Repairing 00:00:00

Overview Are you ready to embark on a thrilling journey into the world of motorbike maintenance? Our comprehensive motorbike maintenance course is your ticket to mastering the ins and outs of basic motorbike maintenance. Get ready to rev up your skills and gain the practical knowledge you need to keep your ride running smoothly. Whether you're a novice or have some prior experience, this course is designed to cater to all levels of enthusiasts. Join us for an adventure in hands-on learning that will revitalize your passion for motorbikes. Learning Outcomes: Develop a solid foundation in motorbike maintenance principles. Gain confidence in performing routine maintenance tasks, from oil changes to brake adjustments. Learn to troubleshoot common motorbike issues and perform necessary repairs. Understand the importance of safety protocols and protective gear. Explore advanced techniques to enhance your motorbike's performance. Why buy this Motorbike Maintenance and Troubleshooting Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Motorbike Maintenance and Troubleshooting Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Motorcycle enthusiasts looking to enhance their motorbike maintenance skills. Novice riders seeking to gain a deeper understanding of motorbike care. Individuals planning to purchase their first motorbike. Motorcycle hobbyists eager to save on repair costs. Anyone with a passion for motorbikes and a desire to learn essential maintenance techniques. Prerequisites This Motorbike Maintenance and Troubleshooting Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Motorcycle Mechanic: £18,000 - £30,000 per year Motorcycle Sales Representative: £20,000 - £40,000 per year Motorcycle Instructor: £25,000 - £35,000 per year Custom Bike Builder: £20,000 - £45,000 per year Motorcycle Courier: £15,000 - £25,000 per year Motorcycle Parts Salesperson: £18,000 - £28,000 per year Course Curriculum Motorbike Maintenance and Troubleshooting Training Introduction to Motorbike Maintenance 00:09:00 Basics of Engine 00:09:00 Engine Cooling and Lubrication 00:14:00 Ignition 00:09:00 Suspension 00:09:00 Intake, Fuel, Clutch and Exhaust Systems 00:18:00 Electrical Maintenance 00:16:00 Wheels, Tires and Brakes Maintenance 00:15:00 Transmission, Frame and Steering 00:22:00 Cleaning, Setting Up and Storage 00:09:00 Troubleshooting 00:16:00 Mock Exam Mock Exam - Motorbike Maintenance and Troubleshooting Training 00:20:00 Final Exam Final Exam - Motorbike Maintenance and Troubleshooting Training 00:20:00

To provide a fundamental understanding of building services in the context of: The working environment The success of the core business The health and safety of the occupants Operating cost and environmental impact The optimisation of cost and value Strategies for continuous improvement DAY ONE 1 Building services fundamentals The function of services in commercial buildings and their importance to the core businessElectrical servicesLightingHeatingVentilation and air conditioningLiftsWater Understanding IT and communication systems Practical exercises 2 The provision of comfort and safety Statutory requirementsHealth and safety legislationControl of contractorsRisk assessmentFire precautionsLegionella, sick building and other risks Business requirementsUnderstanding user requirementsMatching systems to business needs Practical exercises 3 Getting the design right What the FM needs to know about design and its procurementSuccessful space planningRelationship between services, space planning and designGetting the brief rightSupplier selection and management Practical exercises DAY TWO 4 Operation and maintenance Why maintain?Maintenance contractsInput and output specificationsResource optionsContracts - principal elementsTendering - key stepsSelection criteriaOperational criteriaMaintenance trends Performance-based service provisionInput and output specificationsKPIs and thresholdsRisk containmentValue-add opportunitiesPerformance contract strategy Practical exercises 5 Contingency planning Being ready for the unexpected Identifying and reducing riskInternal risksExternal risksIdentifying threats at your site Managing riskProtective systemsOccupier obligationsFire managementTesting Practical exercises 6 Commissioning services systems Physical commissioning Common problems Typical costs Commissioning stages Continuous commissioning Energy efficiency and the scope for environmental improvement Practical exercises 7 Satisfying the occupants Obtaining and responding to feedbackWhen to get feedbackWhyHowWhat to do with it Practical exercises 8 'Air time' Sharing experience and addressing specific issues of interest to participants Course review Close