53656 Courses

Exchange Skills Certificate The Negotiation Skills Certificate course is one that will supply data about how to haggle with anybody in any field all through the United Kingdom. This is a course that offers an escalated strategy for preparing by giving you the devices and showing the abilities that you will need to turn into an expert mediator. The expertise of arranging is one that is prised among employing chiefs as a standout amongst other business abilities to have, and this course will set you up to haggle with partners, other financial specialists, clients, and nearly anybody. Upon fruition, you will can work out any incomprehensible circumstance essentially by depending on what you have realized in this course. Prologue to the Negotiation Skills Certificate While taking this internet instructional class, you will can read for your Negotiation Skills endorsement when it is helpful for you and at your own speed. Numerous understudies keep on working while taking the course, and study in the solace of their own home. At the point when the course is finished, you will take a full different decision test. In the event that you pass, you will acquire your broadly perceived endorsement, which you can print at home, or we will present it on you for an expense. What You Will Learn We have planned the Negotiation Skills Diploma course to give you a full outline on the best way to haggle in the work environment and improve your business standing. This course incorporates the accompanying: An outline of arrangement abilities Data on the components engaged with effective exchange The abilities needed to be a powerful mediator The mental parts of arranging Managing pressure from clients, associates, and bosses during exchanges Making a target list for arranging How arranging and correspondence work inseparably When and how to make concessions when you are arranging Instructions to wrap up exchanges and where to go from that point Advantages of the Negotiation Skills Certificate You will encounter numerous advantages after finishing your online Negotiation Skills Certificate. These advantages include: The ability to concentrate from anyplace with a web or Wi-Fi association. This incorporates at home, on your mid-day break at work, or even at other nearby organizations. When taking this course, you can contemplate when it is advantageous for you. There is no time limit, so you can finish the course in days, weeks, or even months. You can utilize any web associated gadget to consider, including mobiles, tablets and PCs. This course is separated into modules, which make it simple to oversee in parts. This guarantees that you will have the most agreeable learning experience conceivable. Helpful online help is accessible as you study, which guarantees that you will remain focused during the interaction. You will approach the complete schedule, which certifications to give you all you need to put your profession and your arrangement abilities on the road to success. You will have better possibilities while applying for work, as businesses consider arrangement to be as a truly important resource. This is a dependable, confirmed confirmation. The valuing construction of the course is moderate.

Overview This Leadership and Management course is essential reading for anyone wanting to improve their skills and reach their potential as a team leader or manager. The course is fully interactive and prompts you to assess your own leadership or management style and then learn how to develop it further. The course covers key topics such as effective communication, the importance of managing your time well, how to build solid relationships with your team, mental fitness and taking care of your own well-being, and how to better solve workplace problems.

Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. Course Category Team Building and Leadership Visioning and Problem Solving Strategic Work Early Years Description “The leaders who work most effectively, it seems to me, never say ‘I’. And that’s not because they have trained themselves not to say ‘I’. They don’t think ‘I’. They think ‘we’; they think ‘team’. They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.”PETER DRUCKER. Whatever your position in the team, good communications skills are vital. They are at the centre of every work place interaction and can make a real difference to your work environment. Here’s a worthwhile day to increase your skills in this area. These skills will not only help your personal growth but they will increase job satisfaction and in turn relationships with adults and children. With these new skills you will also increase your abilities in co-operative partnerships and network building. Communication is at the core of what you do; it’s how we influence people. We use it for persuading others, creating alliances, gaining support, motivating others and teaching. Being good at communicating with others will allow you to influence them and this in turn will make you more effective whilst making your job easier. A lot of our time at work consists of acting, taking or giving instructions. Past research shows that lack of good communication at the work place is not uncommon. This has a high cost including tension amongst staff and lower trust levels and effectiveness. Problems can be caused when communication problems result in instructions being misinterpreted. A simple discussion can be turned into a conflict just by poor communication. What communication skills are needed in the 21st century for the most effective leaders and managers of schools, colleges and early years settings? Would the following qualities make sense to you in describing your communication with staff, parents and your wider community? a high concern for both people and outcomes a style motivated by relationship building the flexibility to change leadership styles depending on the challenge the ability to follow as well as lead a team leadership style< able to communicate and engage the emotional support of staff quiet leadership with restraint, modesty and tenacity Perhaps you would add to or challenge this list of attributes? How do you deal with ‘yes buts’ and those who don’t do what you ask them to do? How do you motivate? How do you encourage? During this training we will explore your communication in a range of challenging situations and build consensus around desirable communication skills. Testimonials Be the first to comment on this training… Learning Objectives To explore effective communication skills for leaders and managers Self reflection and feedback opportunities To develop and extend your repertoire of communication skills Deepen your understanding of team members who don’t do what you ask and expect them to do Who Is It For? Leaders and managers of schools, colleges and early years settings Course Content Exploration of typical challenging situations- skill practice Building Shared Vision for communication Opportunities to develop and extend your communication skills for leadership in a safe environment

Overview This comprehensive course on Listening Skills: Workplace Soft Skills will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Listening Skills: Workplace Soft Skills comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Listening Skills: Workplace Soft Skills. It is available to all students, of all academic backgrounds. Requirements Our Listening Skills: Workplace Soft Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 22 lectures • 00:59:00 total length •Module 01: Quick Wins - The Cell Phone Secret to Good Listening Skills: 00:02:00 •Module 02: Stacking the Listening Environment in Your Favor: 00:04:00 •Module 03: The Telephone Listening Trap Will Never Catch You Again: 00:02:00 •Module 04: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills: 00:01:00 •Module 05: Setting Just One Agenda Item Listening: 00:03:00 •Module 06: It Is Incredibly Easy to See How Well You Are Listening: 00:01:00 •Module 07: It's Even Easier to Listen When You Do This: 00:04:00 •Module 08: Technology Will Eat Your Brain Unless You Do This: 00:05:00 •Module 09: Using Your Most Effective Body Language Tool: 00:03:00 •Module 10: The Best Listening Body Language from the Neck Down: 00:04:00 •Module 11: Reading the Speaker's Body: 00:04:00 •Module 12: Connecting At the Emotional Level with Your Colleague to Hear All: 00:02:00 •Module 13: Mastering the Art of NOT Interrupting: 00:02:00 •Module 14: Asking for Clarification Is a Great Form of Listening: 00:02:00 •Module 15: Engaging In Conversation at Just the Right Time: 00:03:00 •Module 16: Strong Listening Creates Strong Reactions from You: 00:01:00 •Module 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener: 00:02:00 •Module 18: Using the Magic of Pen and Paper Tools to Your Advantage: 00:04:00 •Module 19: Summarizing the Conversation Is Great for You and Your Colleague: 00:04:00 •Module 20: The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!: 00:03:00 •Module 21: Conclusion - Your New Reputation as a Great Listener!: 00:03:00 •Assignment - Listening Skills: Workplace Soft Skills: 00:00:00

Lower Intermediate Communication Training in all 4 Integrated Skills: Listening, Speaking, Reading and Writing. Learn the REAL language, not "textbook English".

24 Hour Flash Deal **25-in-1 Effective Communication Skills: Building Connections Mega Bundle** Effective Communication Skills: Building Connections Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Effective Communication Skills: Building Connections package online with Studyhub through our online learning platform. The Effective Communication Skills: Building Connections bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Effective Communication Skills: Building Connections course provides complete 360-degree training on Effective Communication Skills: Building Connections. You'll get not one, not two, not three, but twenty-five Effective Communication Skills: Building Connections courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Effective Communication Skills: Building Connections courses are yours for as long as you want them once you enrol in this course This Effective Communication Skills: Building Connections Bundle consists the following career oriented courses: Course 01: Effective Communication Skills Diploma Course 02: Diploma in Workplace Professionalism and Communication Course 03: Master English Speaking 1 Course 04: Master English Speaking 2 Course 05: Communication and Organisational Skills Course 06: Communication Skills: Body of the Speech, Expressions & Body Movements Course 07: Business English and Communication Skills Course 08: Ultimate Job Interview in English Course 09: Creating a Professional LinkedIn profile Course 10: Personal and Networking Skills Course 11: Negotiation Skills Course 12: Report Writing Course 13: Persuasion and Influencing Skills Course 14: Virtual Team Building & Management Course 15: Conflict Resolution Course 16: Emotional Intelligence and Social Management Diploma Course 17: Public Speaking: Presentations like a Boss Course 18: Diversity Training Course 19: Diploma in Career Development and Passion Course 20: Business Networking Skills Course 21: Influencing and Negotiation Skills Course 22: Delegation Skills Training Course 23: Time Management Course 24: Leadership Skills Training Course 25: Assertiveness Skills The Effective Communication Skills: Building Connections course has been prepared by focusing largely on Effective Communication Skills: Building Connections career readiness. It has been designed by our Effective Communication Skills: Building Connections specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Effective Communication Skills: Building Connections Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Effective Communication Skills: Building Connections bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Effective Communication Skills: Building Connections Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Effective Communication Skills: Building Connections Elementary modules, allowing our students to grasp each lesson quickly. The Effective Communication Skills: Building Connections course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Effective Communication Skills: Building Connections bundle, you really hit the jackpot. Here's what you get: Step by step Effective Communication Skills: Building Connections lessons One to one assistance from Effective Communication Skills: Building Connectionsprofessionals if you need it Innovative exams to test your knowledge after the Effective Communication Skills: Building Connectionscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Effective Communication Skills: Building Connections courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Effective Communication Skills: Building Connections certificate and transcript on the next working day Easily learn the Effective Communication Skills: Building Connections skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Effective Communication Skills: Building Connections training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Effective Communication Skills: Building Connections Requirements To participate in this Effective Communication Skills: Building Connections course, all you need is - A smart device A secure internet connection And a keen interest in Effective Communication Skills: Building Connections Career path You will be able to kickstart your Effective Communication Skills: Building Connections career because this course includes various courses as a bonus. This Effective Communication Skills: Building Connections is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Effective Communication Skills: Building Connections career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Help! I can't Wait to ask for a Break...and more! This workshop is a must for parents, caregivers and professionals working and/or living with people who have complex communication needs. You will learn how to teach critical communication skills that lead to greater independence in the home, work, school and community settings. We review nine specific skills: requesting reinforcers, requesting help, requesting a break, indicating yes and no, waiting, following directions, schedule-following and transitioning. Through lecture, demonstrations, video and participatory activities, you will acquire specific teaching strategies that are relevant for anyone who has limited communication skills, regardless of their communicative modality (e.g., Picture Exchange Communication System [PECS], signing, device use, speech). WHAT YOU WILL LEARN Define functional communication Identify and evaluate nine critical communication skills Design effective teaching strategies to promote these skills independent of modality Incorporate effective visual strategies for all communicators Incorporate critical communication skills into functional activities and routines WORKSHOP DETAILS Agenda: 9:00 AM - 4:30 PM Registration Time: 8:30 AM - 9:00 AM Tuition Includes: Detailed handout with space for note taking, delegate practise/resources pack - value £15 Certificate of Attendance CEUs: 6.0 BACB CEUs; Satisfactory completion of this course requires participants to be present for the duration of the course and to participate in all student responding activities (e.g. questions, role play, quizzes, and surveys). Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.

Giving a presentation can strike fear into even the most confident employee. Being a great presenter is an enviable skill and will help you stand out for success at work. This Presentation Skills Course gives you everything you need to produce first-class presentations every time!  You might dread public speaking, but it's important to know that no one is born great at public speaking and presentations. Like anything else, it takes practise, and the Presentation Skills Course is packed full with the skills and presentation techniques you need to ensure success. What Can I Expect From the Presentation Skills Course? Why preparation is so important and how to ensure you're ready for any presentation situation. How getting to know your audience can improve your presentations. How to set your objectives for each presentation and ensure you achieve them. Why making a presentation plan is vital and how to create one. Communication techniques you can make use of to ensure you connect with your audience. Techniques to calm your nerves before a presentation if you're feeling nervous. Practise techniques to ensure you're ready to present in public. The things you need to consider on presentation day to ensure everything runs smoothly. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Getting Started Welcome and Getting to Know Your Instructor 00:03:00 What will you learn? 00:03:00 Who is this Course For? 00:03:00 Prepare Your Presentation Step 1 - Preparation 00:03:00 Step 2 - Get to Know Your Audience 00:03:00 Step 3 - Set Your Objectives 00:03:00 Step 4 - Consider Your Approach 00:03:00 Step 5 - Make a Presentation Plan 00:02:00 Step 6 - Presentation Strategies & Techniques - Giving People a Rea 00:03:00 Step 6 - Presentation Skills 00:04:00 Step 6 - Effective Communication 00:03:00 Step 6 - Verbal Communication 00:06:00 Step 6 - Motivational Language 00:02:00 Step 6 - Non Verbal Communication 00:08:00 Step 6 - Telling Stories 00:01:00 Step 6 - Memorable Content 00:03:00 Step 6 - RER Method 00:01:00 Step 6 - Using Case Studies 00:02:00 Step 6 - Calming the Nerves 00:04:00 Step 7 - Prepare Your Materials 00:10:00 Step 8 - Practice 00:02:00 Step 9 - Evaluation 00:03:00 Step 10 - Presentation Day 00:02:00 Contingencies 00:03:00 The Final Word Guest Interview 00:04:00 Wrap Up 00:02:00 Workbook Workbook- Presentation Skills 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

CPD Accredited, Interactive Short Course 2 - 3.5 hr sessions What is Attention Deficit Disorder? How can you best understand, and thus cope and help those affected? Course Contents: What is ADHD ADHD as part of the Autistic Spectrum How to help you cope if you have ADHD How to cope with children who have ADHD Great for teachers and TAs in schools, others who work with people who have ADHD, and of course, those with ADHD themselves Benefits of this Short Course: Boys are around 4 x as likely to have ADHD Worldwide, 5% of people have it - that is 1 out of every 20! The figure for this is estimated to be higher in the UK This means that every single classroom in the UK will have at least one child or young people with Attention Deficit Hyperactive Disorder Learn more about the condition and how you can help them cope and take part in 'normal' life.

*** 24 Hour Limited Time Flash Sale *** Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that a recent study by the CIPD found that 80% of UK businesses identified strong administrative skills as a key factor in employee performance? Effective communication and organisation are crucial for any successful office, but do you have the skills to excel? This comprehensive bundle equips you with the essential tools to become a valuable asset in any administrative role. Learn the latest techniques in office management, master the art of minute taking, and gain expertise in document control. Develop your communication skills through dedicated modules on team building, effective emailing, and body language. Finally, solidify your understanding of compliance and risk management. Key Features of the Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Office Skills and Administration Level 7 QLS Course 02: Minute Taking Executive Training Level 5 QLS Course 03: Document Control 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Team Building Masterclass Course 02: Communication Building Masterclass Course 03: Effective Communication with Better Email Course 04: Compliance and Risk Management Diploma Course 05: Body Language in the Workplace In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Office Skills, Minute Taking, Document Control- QLS Endorsed Bundle courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Don't miss out on this opportunity! Boost your career with this 8-course bundle and set yourself apart in the competitive professional world. This bundle guarantees you a solid foundation and a pathway to upskilling yourself with theoretical, yet extremely essential knowledge. Learning Outcomes of Office Skills, Minute Taking, Document Control Gain a strong foundation in essential office administration tasks. Develop effective minute-taking skills to accurately capture key meeting points. Implement best practices for document control and organisation. Foster strong team dynamics through collaborative strategies. Master the art of clear and concise communication in written and verbal formats. Understand compliance and risk management principles to ensure workplace efficiency. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Office Skills Get a free student ID card with Office Skills Training program (£10 postal charge will be applicable for international delivery) The Office Skills is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Office Skills course materials The Office Skills comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Office Skills and Administration Level 7 Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic QLS Course 02: Minute Taking Executive Training Level 5 Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence QLS Course 03: Document Control Module 1: Introduction To Document Control Module 2: Principles Of Document Control And Elements Of Document Control Environment Module 3: Document Control Lifecycle Module 4: Document Control Strategies And Instruments Module 5: Document Management Module 6: Quality Assurance And Controlling Quality Of Documents Module 7: Project Document Control Module 8: Electronic Document Management Systems And Soft Copy Documentation =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168.) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals aspiring to develop advanced office skills and administration knowledge. Professionals who wish to improve their minute-taking and document control abilities. Team leads or managers who aim to boost their team building and communication skills. Anyone interested in learning about compliance, risk management, and the importance of body language at work. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 - £35,000 per annum. Executive Assistant - £30,000 - £45,000 per annum. Document Controller - £22,000 - £30,000 per annum. Compliance Manager - £40,000 - £70,000 per annum. Risk Management Specialist - £30,000 - £60,000 per annum. Certificates Advanced Diploma in Office Administration & Skills at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Certificate in Document Control at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Minute Taking at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.