57521 Courses

Duration 3 Days 18 CPD hours This course is intended for Deployment engineer Sales engineer Overview After taking this course, you should be able to: Examine components, protocols, and variables that influence selection of the design and sizing of a PCCE deployment Identify concepts necessary to create CCE system design specifications and deployment plans Configure an advanced VXML application implementing DB lookup functionality and digit collection; use Call Studio and CCE Scripting tools to present call data collected from the caller to the gent desktop Discover how to install CCE software Administer CA signed security certificates to support the successful addition of a PCCE site Identify the tasks associated with adding Remote Site functionality to the PCCE environment Discuss integration of the CUIC, LiveData, and Finesse reporting environments Configure the PCCE Dial Plan end-to-end, incorporating the use of Cisco Unified Border Element (CUBE), Cisco Unified SIP Proxy (CUSP), Cisco Virtualized Voice Browsers (VVBs), Voice XML (VXML) Gateways (GW), and Significant Digits Examine concepts necessary to create CCE system design specifications and deployment plans Create a series of routing scripts using PCCE Configure Single sign-on for Unified CCE The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco© Packaged Contact Center Enterprise (PCCE) solution, including advanced integration of external data, Single Sign-On (SSO), and process detail for the Contact Center Enterprise (CCE) solution with examples of the various deployment models. This integration process enables businesses and organizations to deliver a connected digital experience of continuous and capability-rich journeys for your customers, across time and channels. This course teaches you to install the CCE solution and provide Tier 2?3 solution support. The focus is on Day 1 support for a new CCE deployment. Planning a Cisco Packaged Contact Center Enterprise Deployment Packaged CCE Component Overview Call Flows Review Staging a Packaged CCE Deployment PCCE Deployment Planning and System Design Specification Software Compatibility and OS Requirements Preparing CCE Software for Installation General Considerations and System Requirements Active Directory Considerations Administering Security Certificates Security Certificate Overview Install and Configure Certificate Authority Introducing the Packaged CCE Integration Wizard PCCE Inventory and Service Accounts Run the PCCE Wizard Adding a Site to Packaged CCE Adding a Site to Packaged CCE PCCE Remote Site Overview Remote Site Security Certificate Considerations Integrating Cisco Unified Intelligence Center, LiveData, and Finesse Compare Real Time vs. Live Data Complete Cisco Unified Intelligence Center Integration Personalizing the Packaged CCE Dial Plan CCE Dial Plan Components Ingress Gateway and Cisco Unified Border Element Dial Plans Configuring to Validate Deployment Configuring to Validate Deployment Confirm Configuration Readiness Cisco Unified Communications Manager Administration Scripting for Packaged Contact Center Enterprise Configure Script Editor Use Microapps Configuring Single Sign-On SSO Overview Configure SSO Prerequisites Additional course details: Nexus Humans Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Contact Center Enterprise v2.0 (CCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is for network and system administrators, IT managers, IT support personnel, and other network operations staff who are responsible for deploying new computers across their organizations, managing ongoing software and hardware configuration tasks for computers, and retiring outdated computers. Overview By the completion of this course, you will be able to: Install and configure Ghost Solution Suite 3.0. Use the Ghost Console to create and use jobs and tasks to manage computes. Configure image deployments. Manage ?unknown? and predefined computers. Perform disk wipes and create disk partitions. Create Windows scripted OS installations. Create PC transplant templates. Capture a computer personality, and deploy personality packages. Perform a computer migration from Win 7 to Win 8.1. This course is designed for the professional tasked with installing, configuring, and managing a Deployment Solution system. Overview of Endpoint Lifecycle Management Introduction to Endpoint Lifecycle Management Phases of Endpoint Lifecycle Management ELM Business Objectives and Goals ELM Solution Mapping to Business Objectives Ghost Solution Suite 3.0 Product Overview Implementation Assessment ELM Requirements Gathering Solution Analysis of ELM Requirements Implementation Design GSS 3.0 Technical Overview Installation Options and Prerequisites Defining the Solution Infrastructure Defining the ELM Solution Configuration Installation and Configuration of the ELM Solution Base Software Installation Navigating the Console Core & Solution Configuration Driver Management Pre-boot Environment Endpoint Identification & Gathering IT Requirements Overview Analyzing and Defining IT Requirements Using ELM to Forecast IT Requirements Endpoint Configuration Standards Endpoint Standards Overview Defining Endpoint Standards Implementation of Endpoint Standards Endpoint Provisioning Endpoint Provisioning Overview Standard Build and Image Methodology Software Compatibility Analysis Software Packaging requirements for use in the ELM Solution Software Quality Assurance Methodology Endpoint Deployment & Staging Endpoint Lifecycle Automation Endpoint Lifecycle Automation Scenario Exercise Backup and restore Automating the backup of a computer image Scripted OS Installation Capturing an image for deployment Automating the creation of a master image Automating the deployment of computer images Software Distribution Software Delivery Methods Software Installation Methods Understanding Software Delivery Reporting and Analysis of Software Distribution Tasks Image and Build Maintenance Image maintenance overview Restoring a computer image Capturing the updated image Updating Jobs Managing Software Upgrades Software Upgrade Process Overview Distribution of Software Updates Supporting the Business Ensuring Business Continuity in an ELM System Endpoint Restoration/Recovery Managing Service Support Activities Endpoint Monitoring & Alerting Endpoint Configuration & Maintenance Automating Problem Resolution Application Self-Healing Desired State Management Hardware Refresh & Migration Hardware Refresh & Migration Process Overview Personality Capture and Restore Gathering Current State Inventory for Requirements and Planning Activities Performing Data capture and storage activities Gathering User state or PC personality information Automating the Migration Process Endpoint Retirement/Disposal Ensuring Compliant Disposal Methods and Procedures End to End Endpoint Lifecycle Use Case Endpoint Management Lifecycle Use Case for GSS Additional course details: Nexus Humans Symantec Ghost Solution Suite 3.0 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Ghost Solution Suite 3.0 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This program is designed for students who have attended successfully the IJOS and JRE courses (prior to April 1, 2017) or the IJOS course (since April 3, 2017) and are working toward JNCIA-JUNOS certification. Overview The objectives for this course follow the requirements for the current JNCIA-JUNOS. At the end of this course, the successful student will be able to: Identify the concepts and functionality of various fundamental elements of networking Identify the concepts, benefits and functionality of the core elements of the Junos OS Identify the concepts, operation and functionality of the Junos user interfaces Identify the main elements for configuring Junos devices Describe how to configure basic components of a Junos device Identify methods of monitoring and maintaining Junos devices Describe monitoring and maintenance procedures for a Junos device Identify basic routing concepts and functionality for Junos devices Describe how to configure and monitor basic routing elements for a Junos device Identify the concepts and functionality of routing policy and firewall filters on Junos devices Describe how to configure and monitor routing policies and firewall filters on a Junos device Apply knowledge of Junos operating system configuration, operations, and functionality to real-world scenarios This two-day course provides students with intermediate switching knowledge and configuration examples using Junos Enhanced Layer 2 Software. Chapter 1: Course Introduction Course Introduction Chapter 2: Layer 2 Switching Ethernet Bridging Basics Terminology and Design Considerations Overview of Enterprise Switching Platforms Enabling and Monitoring Layer 2 Switching Operations Lab 1: Implementing Layer 2 Switching Chapter 3: Virtual Networks Overview of VLANs Configuring and Monitoring VLANs Voice VLAN Native VLAN Routed VLAN Interfaces Lab 2: Implementing Virtual Networks Chapter 4: Routing Instances Routing Instances Overview Configuring and Monitoring Virtual Switches Chapter 5: Spanning Tree Spanning Tree Protocol Rapid Spanning Tree Protocol Configuring and Monitoring STP and RSTP Protection Features: BPDU Protection Protection Features: Loop Protection Protection Features: Root Protection Lab 3: Implementing Spanning Tree Chapter 6: Port Security MAC Limiting Persistent MAC Learning DHCP Snooping Dynamic ARP Inspection (DAI) IP Source Guard Lab 4: Implementing Port Security Chapter 7: Device Security and Firewall Filters Storm Control Firewall Filters Lab 5: Implementing Storm Control and Firewall Filters Chapter 8: Virtual Chassis Overview of Virtual Chassis Configuring and Monitoring a Virtual Chassis Lab 6: Implementing a Virtual Chassis System Chapter 9: High Availability Features Overview of High Availability Networks Link Aggregation Groups Redundant Trunk Groups Graceful Routing Engine Switchover (GRES) Nonstop Active Routing (NSR) Nonstop Bridging (NSB) Lab 7: Implementing High Availability Features

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is individuals who administer and maintain SQL Server databases. These individuals perform database administration and maintenance as their primary area of responsibility, or work in environments where databases play a key role in their primary job. The secondary audiences for this course are individuals who develop applications that deliver content from SQL Server databases. Overview After completing this course, you will be able to: Authenticate and authorize users Assign server and database roles Authorize users to access resources Use encryption and auditing features to protect data Describe recovery models and backup strategies Backup and Restore SQL Server databases Automate database management Configure security for the SQL Server agent Manage alerts and notifications Managing SQL Server using PowerShell Trace access to SQL Server Monitor a SQL Server infrastructure Troubleshoot a SQL Server infrastructure Import and export data This course will provide training in how to administer and maintain SQL Server, Azure SQL Database and other cloud-based SQL Server databases. IT professionals who work in environments where databases play a key role in their job will find this material useful. By using demonstrations and hands-on lab exercises, students will learn to carry out these important tasks. This course covers content that was in retired Microsoft Course 20764: Administering a SQL Database Infrastructure. 1 - Creating advanced functions Lesson 1: Converting a command into an advanced function Lesson 2: Creating a script module Lesson 3: Defining parameter attributes and input validation Lesson 4: Writing functions that accept pipeline input Lesson 5: Producing complex pipeline output Lesson 6: Using comment-based Help Lesson 7: Using Whatif and Confirm parameters 2 - Using Microsoft .NET Framework and REST API in Windows PowerShell Lesson 1: Using .NET Framework in PowerShell Lesson 2: Using REST API in PowerShell 3 - Writing controller scripts Lesson 1: Understanding controller scripts Lesson 2: Writing controller scripts with a user interface Lesson 3: Writing controller scripts that create reports 4 - Handling script errors Lesson 1: Understanding error handling Lesson 2: Handling errors in a script 5 - Using XML, JSON, and custom-formatted data Lesson 1: Working with XML formatted data Lesson 2: Working with JSON formatted data Lesson 3: Working with custom-formatted data 6 - Enhancing server management with Desired State Configuration and Just Enough Administration Lesson 1: Implementing Desired State Configuration Lesson 2: Implementing Just Enough Administration 7 - Analyzing and debugging scripts Lesson 1: Debugging in Windows PowerShell Lesson 2: Analyzing and debugging an existing script 8 - Understanding Windows PowerShell Workflow Lesson 1: Understanding Windows PowerShell Workflows Lesson 2: Running Windows PowerShell Workflows

Duration 3 Days 18 CPD hours This course is intended for This course is intended for: Solutions architects Developers Cost-optimization leads System administrators Overview In this course, you will learn to: Explain the cost of core AWS services Determine and predict costs associated with current and future cloud workloads Use strategies and best practices to reduce AWS costs Use AWS tools to manage, monitor, alert, and optimize your AWS spend Apply strategies to monitor service costs and usage Implement governance standards, including resource tagging, account structure, provisioning,permissions, and access This course is for individuals who seek an understanding of how to manage, optimize, and predict costs as you run workloads on AWS. You learn how to implement architectural best practices, explore cost optimization strategies, and design patterns to help you architect cost-efficient solutions on AWS. Module 0: Couse Overview Course introduction Module 1: Introduction to Cloud Financial Management Introduction to Cloud Financial Management Four pillars of Cloud Financial Management Module 2: Resource Tagging Tagging resources Hands-On Lab: Cost optimization: Control Resource Consumption Using Tagging and AWS Config Module 3: Pricing and Cost Fundamentals of pricing AWS Free Tier Volume discounts Savings plans and Reserved Instances Demonstration: AWS Pricing Calculator Module 4: AWS Billing, Reporting, and Monitoring Understanding AWS invoices Reporting and planning AWS Cost Explorer AWS Budgets Demonstration: AWS Billing Console Demonstration: AWS Cost Explorer Demonstration: Trusted Advisor Hands-On Lab: Cost optimization: Deploy Ephemeral Environments Using Amazon EC2 Auto Scaling Module 5: Architecting for Cost: Compute Evolution of compute efficiency Amazon EC2 right-sizing Purchasing options Architect for Amazon EC2 Spot Instance Impact of software licensing Demonstration: Compute Optimizer Demonstration: Spot Instance Advisor Hands-On Lab: Cost optimization: Right Size Amazon EC2 Instances Using Amazon CloudWatch Metrics Module 6: Architecting for Cost: Networking Data transfer costs Understand data costs for different services How to triage network costs Hands-On Lab: Cost optimization: Reduce Data Transfer Costs Using Amazon CloudFront and Endpoints Module 7: Architecting for Cost: Storage Amazon EBS cost, pricing, and best practices Amazon S3 cost, pricing, and best practices Amazon EFS cost, pricing, and best practices Hands-On Lab: Cost optimization: Reduce Storage Costs Using Amazon S3 Lifecycle Management Module 8: Architecting for Cost: Databases Amazon RDS cost, pricing, and best practices Amazon Aurora cost, pricing, and best practices Amazon DynamoDB cost, pricing, and best practices Amazon ElastiCache cost, pricing, and best practices Amazon Redshift cost, pricing, and best practices Module 9: Cost Governance Setting up AWS Organizations AWS Systems Manager Hands-On Lab: Cost optimization: Reduce Compute Costs Using AWS Instance Scheduler Module 10: Course Summary Course review

Duration 0.625 Days 3.75 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge of Windows 10 and Microsoft Office. Course Outline Introduction to the Windows 10 Desktop Managing Files and Folders in Windows 10 Word 2016 Ribbon and Navigation Excel 2016 Ribbon and Navigation PowerPoint 2016 Ribbon and Navigation Outlook 2016 Email/Calendar/Contacts Basics (lecture/demo only)

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to gain basic introductory knowledge of working of OLL. Overview Upon successful completion of this course, students will be able to attend class in the OLL environment without difficulties. In this course, students will learn to navigate and work in the OLL environment. Intro to OLL Environment Participation buttons Working in the lab environment Basic Windows 7 Skills Managing working with multiple program Task Bar/Start Bar Files & Folders Copy Files to New Folders Search Basic Word 2010 Skills Word 2010 Interface (Ribbon, Quick Access Toolbar, Different Views, Zoom, and Navigating a document) Create a new document Format a document Edit a document Save and Print Basic Excel 2010 Skills Excel 2010 Interface (Ribbon, Quick Access Toolbar, Different Views, Zoom, And Navagating a document) Create a new workbook Enter and edit data Basic Formulas and Functions save and Print

Duration 3 Days 18 CPD hours This course is intended for Project team members In this course, students learn how to successfully set up functions and customizing settings for pricing in Sales and Distribution. Course Outline Condition technique for definition and maintenance of prices, surcharges and discounts Creating condition tables, access sequences, and condition types Using prices and other conditions in sales documents Promotions and sales deals Introduction to rebate processing

Duration 5 Days 30 CPD hours This course is intended for Technology Consultants Overview Enables you to implement and maintain SAP BW powered by SAP HANA.Outlines advantages of the new SAP 'In-Memory' database foundation for SAP BW.Explains HANA specific features as well as optimized existing as well as new data models and functions of SAP BW.Introduces the new SAP architecture framework of LSA++ and provides guidelines on how to convert your existing EDW-architecture into this new concept.Explains native HANA modeling and how both, HANA information views as well as BW InfoProviders, can complement each other in so-called 'mixed scenarios'. In this course, students gain the knowledge to enable themselves to implement and maintain SAP BW powered by SAP HANA. The course explains HANA specific features as well as optimized existing as well as new data models and functions of SAP BW. Getting Started SAP HANA Basics SAP BW Basics SAP HANA BW Modeling Tools SAP HANA Native Modeling Migration to SAP BW on HANA Migration Strategies and Tools SAP BW Migration Cockpit BW on HANA Data Management Multi-Temperature Data Management Optimizing BW Data Management based on Dynamic Tiering and Non- Active Concept Optimizing BW Data Management based on Nearline-Storage Optimization Areas in BW on HANA HANA-Optimized Data Modeling: InfoCubes HANA-Optimized Data Modeling: Advanced DataStore-Objects HANA-Optimized Data Modeling: CompositeProviders HANA-Optimized Data Staging HANA-Optimized Analytic Manager HANA-Optimized Analysis Processes Modeling with SAPïs Reference Architecture LSA++ Review of Layered Scalable Architecture (LSA) From LSA to LSA++: Streamline Core Layers LSA++: Open Operational Data Store Layer (Open ODS Views) LSA++: Agile Data Mart & BW Workspace Layer Hybrid Modeling in Mixed Scenarios Generation of HANA-Views of BW InfoProviders Mixed Scenarios SAP HANA Live HANA-Optimized BI Content Data Provisioning into SAP HANA and SAP BW Overview of Data Provisioning Methods to SAP HANA SLT Replication into SAP HANA SLT Replication into SAP BW Operational Data Provisioning into SAP BW DB-Connect and Open Hub Destination Additional Enhancements of BW 7.40 InfoObject Enhancements Authorization Enhancements Process Chain Monitoring HANA-Optimized BW Search HANA-Optimized BW Planning Obsolete BW Object Types Mobile Enablement Enhancements SAP HANA vs. BW Accelerator Summary & Outlook New Transactions and BW on HANA Roadmap Additional course details: Nexus Humans BW362 SAP BW on SAP HANA training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BW362 SAP BW on SAP HANA course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with business analysts Overview Learn about the components of Strategic Business Analysis. Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before choosing the solution. Shortcutting the pre-analysis work discussed in this course often results in delivering solutions that are misaligned to the enterprise strategy and to the expectations and needs of the business. Learn how to avoid the pitfall of jumping to a solution prior to a solid understanding of the opportunity or problem needing to be addressed. This course is aimed for experienced practitioners who desire a clear understanding of Strategic Business Analysis, who would like to understand what comprises this work, and the objectives for performing it. Foundational Concepts Components of business analysis Business analysis competencies IIBA/PMI and the goals of a professional association Purpose for having a BA standard Exercise: Review the case study Introduction to Strategy Analysis Definition and purpose of Strategy Analysis The timing of Strategy Analysis Identifying stakeholders and the business need Discussions: Strategy analysis in your organization, When business needs are not clearly defined, and Strategy Analysis and the business analyst Exercises: Describe Strategy Analysis, Identify Roles/Responsibilities, and Identify the business need Analyze the Current State environment The importance of analyzing Current State Understanding Business Architecture Techniques for analyzing Current State Define the Future State Future State description Assessing impacts to business architecture Determining Solution Scope Discussions: Managing expectations with stakeholders, Capturing current capabilities, and How to approach acquiring capabilities Assess Risks Identifying risks Risk Tolerance/Categories/risk responses The concept of positive risk Techniques for identifying risks Discussions: Who is responsible for identifying risks? Who captures positive risks today? Exercise: Identify Risks Define the Change Strategy Defining change strategy Components of change strategy Solution scope, enterprise readiness and change Techniques for defining a change strategy Developing a Business Case The purpose of a business case Business case components Building a convincing business case Determining the Recommended Solution Packaging the business case Reviewing the business case with stakeholders Discussions: Evaluating project proposals and anticipating questions for the business case review Exercise: Create a business case Additional Resources Helpful links for obtaining additional business analysis information Additional course details: Nexus Humans BA02 - Strategic Business Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA02 - Strategic Business Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.