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The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Sports players put a lot of toll on their bodies. It is said that whenever a wrestler enters the squared circle, they basically put their bodies through a car crash. That is why it is of the utmost importance that individuals within the industry take proper care of their bodies, and now the secrets of it is revealed within this Certificate in Sports Massage. The course starts out with a basic introduction of sports massage as you learn what a therapist does, history and evolution of sports massage, how travel affects athletes and more. Following this you take a look into working as sports massage therapist and explore concepts of sports organizations, private practice, clinical process and focused vs. global approach. This course will further help you understand the human anatomy in order to tackle injuries better before moving onto different phases of injury. Furthermore you can expect to learn about using athlete history, different treatment modifications, focus on specific treatments and explore more options for further education. Providing these adjustments is a necessary aspect of the sports massage industry. So if you want to be a vital part of your favourite sports, then this might just be for you. Course Highlights Certificate in Sports Massage is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certificate in Sports Massage into 8 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certificate in Sports Massage Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certificate in Sports Massage is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certificate in Sports Massage is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Sports Massage Introduction to Sports Massage 01:00:00 Working as Sports Massage 00:30:00 Understanding Anatomy 00:30:00 Phases of Injury 00:30:00 Athlete History 01:00:00 Treatment Modification 01:00:00 Specific Treatments 00:15:00 Further Education 00:15:00 Mock Exam Mock Exam- Certificate in Sports Massage 00:20:00 Final Exam Final Exam- Certificate in Sports Massage 00:20:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Health And Fitness Masterclass: Beginner To Advanced Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Health And Fitness Masterclass: Beginner To Advanced Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Health And Fitness Masterclass: Beginner To Advanced Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Health And Fitness Masterclass: Beginner To Advanced Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Health And Fitness Masterclass: Beginner To Advanced? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Health And Fitness Masterclass: Beginner To Advanced there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Health And Fitness Masterclass: Beginner To Advanced course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Health And Fitness Masterclass: Beginner To Advanced does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Health And Fitness Masterclass: Beginner To Advanced was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Health And Fitness Masterclass: Beginner To Advanced is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction & What You Will Learn 00:04:00 Get To Know Your Instructor 00:04:00 Why Your Fitness Matters 00:03:00 The Perfect Fitness Diet: Meal Planning Basics Fitness Dieting Introduction 00:02:00 Meal Planning Explained 00:04:00 Calories Explained 00:04:00 Protein Explained 00:02:00 How Much Protein Should I Consume Per Day? 00:04:00 Fats Explained 00:03:00 How Much Fat Should I Consume Per Day? 00:04:00 Carbohydrates Explained 00:03:00 How Many Carbs Should I Consume Per Day? 00:03:00 Meal Timing Introduction 00:01:00 Protein Timing 00:04:00 Carb Timing 00:02:00 Fat Timing 00:01:00 The Ideal Pre-Workout Meal 00:04:00 The Ideal Post-Workout Meal 00:02:00 Food Composition Introduction 00:02:00 Protein Composition 00:02:00 Carbohydrate Composition 00:03:00 Fat Composition 00:01:00 Top 3 Beginner Supplements 00 00:04:00 Setting Up Your Fitness Diet Determining Your Daily Calorie Intake 00:03:00 Determining Your Ideal Protein Intake 00:01:00 Determining Your Ideal Carb Intake 00:02:00 Determining Your Ideal Fat Intake 00:01:00 Adjusting Your Diet For Muscle Gain 00:04:00 Adjusting Your Diet For Weight Loss 00:05:00 The Perfect Fitness Workout: Cardio What Makes Up A Complete Fitness Workout? 00:03:00 Aerobic Exercise Overview 00:01:00 Traditional Cardio Explained 00:03:00 HIIT Cardio Explained 00:07:00 Sample HIIT Workout 00:05:00 The Perfect Fitness Workout: Bodyweight Training The Fundamentals Of Resistance Training 00:01:00 Bodyweight vs. Weight Training 00:02:00 Bodyweight Training Fundamentals 00:02:00 The Muscle Building Formula 00:09:00 Bodyweight Beginner Workout 00:07:00 Push Ups 00:01:00 Pull Ups 00:01:00 Bodyweight Squats 00:01:00 Lunges 00:01:00 The Perfect Fitness Workout: Weight Training Weight Training Fundamentals 00:03:00 Weight Training Beginner Workout 00:06:00 Bench Press 00:01:00 Squat 00:01:00 Deadlift 00:01:00 Military Press 00:01:00 Flexibility Introduction 00:01:00 Most Common Stretching Mistakes 00:04:00 Static vs. Dynamic Stretching 00:05:00 Your Daily Stretching Routine 00:03:00 How To Warm Up Correctly 00:02:00 Putting Everything Together: Your Weekly Training Schedule 00:01:00 The Right Fitness Mindset Fitness Mindset Introduction 00:01:00 How To Master Willpower 00:02:00 The Modern Problem 00:02:00 The Role Of Stress In Motivation 00:02:00 Motivation & Goal Setting 00:04:00 More Tips To Staying Motivated 00:01:00 5 Steps To Long Term Improvements 00:05:00 How To Track Your Progress 00 00:04:00 Visualizing Your Ideal Body 00:02:00 How To Avoid The 'What The Hell Effect' 00:01:00 Coaching Tools Bonus Lecture Extra Section 0 course promo 00:02:00 12 - The Different Types of carbs copy 00:05:00 20 - What about the anabolic window copy 00:01:00 25 - Supplement intro copy 00:01:00 27 - HOW TO USE PROTEIN POWDER_ WHEN, HOW MUCH & WITH WHAT copy 00:06:00 28 - HOW TO USE CREATINE_ WHEN, HOW MUCH & WITH WHAT copy 00:04:00 29 - Other Supplements to consider copy 00:05:00 34 - Determining Meal Structure copy 00:03:00 37 - Cheat days and cheat meals copy 00:05:00 43 how to progress with your hiit workouts copy 00:02:00 55 Progressive Overload copy 00:03:00 60 Barbell Row (Overhand) copy 00:01:00 61 Pull-Up copy 00:01:00

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Selling Skills for Professionals: Part 2 Making the Sale   Course Description   Copyright Ross Maynard 2021   Course Description Welcome to Selling Skills for Professionals: Part 2 Making the Sale.   In Part 1 of Selling Skills for Professionals I covered prospecting, that is identifying potential future clients and making the initial approach. In this course, Part 2 of Selling Skills for Professionals, I cover the sales process – converting a prospect into a client. In Selling Skills for Professionals: Part 2 Making the Sale, I look at the skills you need for selling professional services and how to create a series of webinars to build prospects’ interest. I then cover a five-step sales process in detail: Understand the current situation Surface the pain points Exploring the impacts of the pain points Shape the future state Close the sale   The course also covers why people buy professional services, and why they might not buy; and it shows how to deal with objections.   Selling professional services is not like selling a car, or solar panels. It’s about building a relationship with a prospect as a professional advisor; coaching them through the challenges facing them; and offering services tailored to their needs which will help the prospect make tangible improvements.   If you want to know how to sell professional services successfully, this is the course for you.   I hope you enjoy the course.     Key Learning Points  On completion of the course, delegates will be able to: Describe a five-stage sales process for professional services Identify the core skillset needed for selling professional services Deploy best practice when creating webinars to engage prospects Explore a prospect’s current situation on an online video call Identify a prospect’s pain points and explore their root causes and impacts Coach a prospect to visualise the future state they would like to get to be resolving the problems identified Handle objections surfaced as the prospect moves towards closing the sale Understand why people buy professional services, and why they don’t buy Reduce buyer’s remorse and plan to develop the client relationship after the sale     Curriculum Module 1: The Foundations for Selling Professional Services Lesson 1: The Purpose of Prospecting Lesson 2: The Selling Professional Services Skillset Lesson 3: Moving Beyond Prospecting Lesson 4: Script for the Webinar Follow-Up Call   Module 2: Building a Case for the Sale Lesson 5: No Pain No Gain Lesson 6: Building a Case: Initial Diagnosis Lesson 7: Building a Case: Root Causes Lesson 8: Building a Case: Impacts Lesson 9: Building a Case: Shaping the Future State Lesson 10: Building a Case: The Gap   Module 3: Closing the Sale Lesson 11: Selling is about Change Lesson 12: A Time to Close  Lesson 13: Closing (At Last)   Module 4: Evasion and Objections Lesson 14: Evasion Lesson 15: Handling Objections Lesson 16: Specific Example of Objections Part 1 Lesson 17: Specific Example of Objections Part 2   Module 5: After the Sale Lesson 18: Aftercare Lesson 19: Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

In today's dynamic world, Sports Therapy plays a pivotal role in maintaining peak physical performance and aiding in recovery from sports injuries. The Hydrotherapy & Electrotherapy course is a crucial component of this field, equipping you with essential skills to manage and treat injuries effectively. Learning these techniques not only enhances your ability to provide immediate relief and long-term rehabilitation to athletes but also prepares you to handle various sports-related health challenges. This expertise is highly sought-after in the UK job market, where sports therapy professionals are in demand across sports clubs, rehabilitation centers, and healthcare facilities. Salaries in this field are competitive, reflecting the specialized knowledge and skills acquired through such training. The advantages of pursuing this course are substantial, with the sector witnessing a steady increase in demand for qualified professionals. By mastering Hydrotherapy & Electrotherapy alongside other modules like Anatomy, Sports Nutrition, and Rehabilitation Exercise, you position yourself for a rewarding career in Sports Therapy, contributing significantly to athletes' well-being and performance enhancement. Key Features: CPD Certified Sports Therapy Course Free Certificate from Reed CIQ Approved Sports Therapy Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Sports Therapy Module 02: Anatomy & Kinesiology Module 03: Assessment of Sports Injuries Module 04: Common Sports Injuries Module 05: Sports Massage Treatments Module 06: Hydrotherapy & Electrotherapy Module 07: Rehabilitation Exercise Module 08: Sports Nutrition Module 09: First Aid Treatment Module 10: Professionalism and Ethics of Sports Therapy Module 11: Sports Injuries Depending on Sports Profile Module 12: Major Sports Injury Module 13: The Effects of Drugs and Alcohol upon the Reliability of Testimony Interrogation Learning Outcomes: Understand key concepts in sports therapy and its application in practice. Identify anatomical structures and explain their relevance to kinesiology. Assess sports injuries using appropriate diagnostic techniques and methods. Apply sports massage treatments effectively for injury prevention and recovery. Demonstrate knowledge of hydrotherapy and electrotherapy principles in therapeutic settings. Design rehabilitation exercise programs tailored to specific sports injury types. CPD 10 CPD hours / points Accredited by CPD Quality Standards Sports Therapy:Hydrotherapy & Electrotherapy 2:42:55 1: Module 01: Introduction to Sports Therapy Preview 09:43 2: Module 02: Anatomy & Kinesiology 09:36 3: Module 03: Assessment of Sports Injuries 18:34 4: Module 04: Common Sports Injuries 18:15 5: Module 05: Sports Massage Treatments 10:20 6: Module 06: Hydrotherapy & Electrotherapy 08:03 7: Module 07: Rehabilitation Exercise 08:41 8: Module 08: Sports Nutrition 08:05 9: Module 09: First Aid Treatment 18:04 10: Module 10: Professionalism and Ethics of Sports Therapy 09:42 11: Module 11: Sports Injuries Depending on Sports Profile 12:47 12: Module 12: Major Sports Injury 19:28 13: Module 13: Drugs, Alcohol, and Testimony Reliability 10:37 14: CPD Certificate - Free 01:00 Who is this course for? This Sports Therapy course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Sports Therapy. Moreover, this course is ideal for: Sports enthusiasts seeking therapy knowledge Healthcare professionals expanding into sports therapy Individuals considering careers in sports injury management Physiotherapists interested in sports rehabilitation techniques Fitness trainers looking to enhance injury management skills Requirements There are no requirements needed to enrol into this Sports Therapy course. We welcome individuals from all backgrounds and levels of experience to enrol into this Sports Therapy course. Career path After finishing this Sports Therapy course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Sports Therapy are: Sports Therapist Physiotherapy Assistant Rehabilitation Specialist Sports Massage Therapist Athletic Trainer Sports Nutritionist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

PRINCE2 Agile® Foundation Passport: On-Demand PRINCE2 Agile® Foundation Passport is your route to achieving PRINCE2 Agile® certification at your own pace. This on-demand course is accredited by AXELOS to support self-study distance learning for the PRINCE2 Agile® Foundation exam. This is SPOCE's award winning online route to becoming accredited in PRINCE2 Agile® Foundation. It is a straightforward and self-paced route. This is an accredited course eligible for CPDs / PDUs and prepares you for a qualification in PRINCE2 Agile® Project Management. What You Will Learn At the end of this program, you will be able to: Explain the basic concepts of common agile ways of working Describe the purpose and context for combining PRINCE2® and the agile way of working Apply and evaluate the focus areas to a project in an agile context Fix and flex the six aspects of a project in an agile context Apply or tailor the PRINCE2® principles, themes, processes, and management products to a project in an agile context Become immediately productive as a member of an agile / project environment Prepare you for Foundation level qualification in PRINCE2 Agile® Project Management Introduction to PRINCE2 Agile® Configuring PRINCE2 with Agile Agile Explained Common Agile Approaches Core Concepts of Lean StartUp Use of Hexagon - Fix and Flex The Five Targets that Underpin the Use of the Hexagon 5 PRINCE2 Agile® Behaviors The Rationale for Blending PRINCE2® with Agile Processes - DP, SU, and IP Tailoring Principles and Themes The Agilometer Directing a Project Benefits and Defining Value Cynefin Requirements How Requirements Prioritization is Used User Stories Rich Communication Starting Up a Project and Initiating a Project Agile Contracts Themes and PRINCE2 Agile® Servant Leadership and Adjusting Typical Agile and PRINCE2® Roles PRINCE2 Agile® Single and Multiple Team Structures Working Agreements PRINCE2 Agile® Guidance for the Business Case Theme PRINCE2 Agile® Guidance for the Quality Theme PRINCE2 Agile® Guidance for the Plans Theme Agile Estimation Techniques PRINCE2 Agile® Guidance for the Progress Theme PRINCE2 Agile® Guidance for the Change Theme PRINCE2 Agile® Guidance for the Risk Theme Processes - SB, CS, and MP Managing a Stage Boundary from an Agile Perspective Controlling a Stage from a PRINCE2 Agile® Perspective A Closer Look at Retrospectives Managing Product Delivery from a PRINCE2 Agile® Perspective Kanban in Detail More Kanban SCRUM in Detail CP and Summarizing PRINCE2 Agile® Closing a PRINCE2 Agile® Project The PRINCE2 Agile® Health Check Transitioning to Agile The Fundamental Values and Principles of Agile Advice for the Project Manager Using Agile

This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans

Wanna be the next superstar football agent, representing top talents like Cristiano Ronaldo, José Mourinho, Saka, and Kane? Look no further! This is the perfect place to kickstart your journey and learn the skills and strategies needed to manage the careers of sporting legends. Our comprehensive course on Sports Agent Course will assist you in producing the best possible outcome by mastering the Sports Agent Course skills. Learning outcomes of the Accredited Sports Agent Course course: Understand sports agents' roles and responsibilities. Assess the significance of hiring a sports agent. Identify educational requirements for sports agent careers. Recognize key qualities of successful sports agents. Gain practical experience and apply for sports agent positions. Develop negotiation skills for the role of a sports agent. Why would you choose the Accredited Sports Agent Course course from Compliance Central: Lifetime access to Sports Agent Course materials Full tutor support is available from Monday to Friday with the Sports Agent Course Learn Sports Agent Course skills at your own pace from the comfort of your home Gain a complete understanding of Sports Agent Course Accessible, informative Sports Agent Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sports Agent Course Study Sports Agent Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Sports Agent Course Improve your chance of gaining in demand skills and better earning potential by completing the Sports Agent Course Accredited Sports Agent Course Curriculum Breakdown of the Accredited Sports Agent Course Module 01: Introduction to Sports Agents Module 02: Hiring a Sports Agent Module 03: Educational Requirements Module 04: Qualities Agents Need to Possess Module 05: How to Gain Experience and Apply for Jobs Module 06: How to Negotiate as a Sports Agent CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sports Agent Course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sports Agent Course. It is also great for professionals who are already working in Sports Agent Course and want to get promoted at work. Requirements To enrol in this Accredited Sports Agent Course, all you need is a basic understanding of the English Language and an internet connection. Career path The Accredited Sports Agent Course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Sports Agent Course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans