9991 Courses

This course is about proactively working together with others in ways that will help you to communicate more efficiently as you work with them to understand and work with differences that lead to conflict. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Communication Skills Master Class . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Communication Skills Master Class is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Communication Skills Master Class has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Communication Skills Master Class , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Communication Skills Master Class? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Communication Skills Master Class there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Communication Skills Master Class is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Communication Skills Master Class does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication Skills Master Class was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Communication Skills Master Class is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:04:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Communication Skills Master Class 00:00:00

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that 1 in 10 children in the UK experience a mental health issue? If you work with children or young people, you may find yourself supporting those going through difficult times. This course bundle equips you with the knowledge and skills to navigate these situations effectively. Are you ready to make a positive impact on the lives of young people? This comprehensive Child Counselling & DBT bundle delves into the realms of child counselling, Dialectical Behaviour Therapy (DBT), cognitive Behavioural Therapy (CBT), and executive function development in children. You will learn about counselling approaches specifically designed for children and youth, addressing their emotional, behavioural, and developmental needs. Additionally, you'll gain insights into DBT and CBT, evidence-based therapies that can effectively treat a range of mental health conditions, including emotional dysregulation, anxiety, and depression. This Child Counselling & DBT Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Child Counselling Course 02: Diploma in Dialectical Behaviour Therapy (DBT) Course 03: Cognitive Behavioural Therapy Course Course 04: Executive Functions in Child Development Invest in your professional growth and embark on a career path that combines compassion, expertise, and a commitment to promoting positive mental health and well-being for the younger generation. Learning Outcomes of Child Counselling & DBT Develop expertise in child counselling techniques and youth interventions. Understand Dialectical Behaviour Therapy (DBT) and its applications. Learn Cognitive Behavioural Therapy (CBT) principles and practices. Gain insights into executive function development in children. Implement evidence-based therapies for mental health and behavioural challenges. Acquire essential skills for supporting child and adolescent well-being. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Child Counselling & DBT Get a free student ID card with Child Counselling & DBT Training program (£10 postal charge will be applicable for international delivery) The Child Counselling & DBT is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Child Counselling & DBT course materials The Child Counselling & DBT comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Child Counselling Module 01: Introduction To Counselling Module 02: Focusing Module 03: Assessment Module 04: Introduction To Child Psychology Module 05: Problems Of Childhood Module 06: Relationships Between Children And Parents Module 07: Understanding Between Children And Parents Module 08: Impacts Of Separation And Loss On Attachment Module 09: The Impact Of Child Neglect Module 10: Cyberbullying Module 11: Appropriate Questioning Module 12: Silence In Counselling Module 13: The Skill Of Confrontation Module 14: The Skill Of Simile And Metaphor Course 02: Diploma in Dialectical Behaviour Therapy (DBT) Introduction What Is Counselling & Psychotherapy About Dialectical Behaviour Therapy (DBT) DBT Strategies & 'Life Skills' Treatment By DBT DBT For Psychological Disorders Effectiveness Of DBT Course 03: Cognitive Behavioural Therapy Course Module 01: Introduction To CBT Module 02: CBT Theories And Principles Module 03: CBT Tools And Strategies Module 04: CBT Process Module 05: CBT For Personal Growth Module 06: Overcoming Anxiety And Depression Module 07: CBT For Children With Autism Course 04: Executive Functions in Child Development Introduction Part 1 Introduction Part 2 Lecture 1: Definition of Executive Lecture 2: Components of Executive Lecture 3.1: Development Of Executive Lecture 3.2: Affective Factors of Executive Functions Development Lecture 4: Importance of Executive Lecture 5: Assessment of Executive Lecture 6.1: Approaches that Import Lecture 6.2: Long-Term School-based Education Programs =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Teachers Counsellors Youth Workers Social Workers Parents Carers Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Child Therapist School Counsellor Educational Psychologist Social Worker Youth Worker Family Support Worker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

What important conversations are your team members avoiding? Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust. But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise. Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue. Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics. Who Should Attend? This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue. We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon. In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by: Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation Responding to emotional reactions using the skills: Pause, Don’t Panic Observe, Don’t Judge Ask, Don’t Assume Outcomes This module will help participants: Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs. Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track. Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.

At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure. Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following: Module OneSelf Awareness Attitude towards challenges - self-resilience Going into a challenging scenario - how to prepare Recognising the signs of contention Giving feedback constructively Module TwoHaving Difficult Conversations with Confidence Behaviour labelling - preparing the approach Assertiveness techniques Dealing with a difficult issue focussing on behaviour & consequences Keeping objective and professional throughout Module ThreeExamining Your Preferred Communication Style Recognising the different communication styles Analysing your preferred style - Paradigm FitIn Profiler review Identifying the most appropriate situations for each style Module FourHelpful Interpersonal Skills Effective questioning techniques Active listening Body language Recognising and dealing with behaviours Displaying and creating positive attitudes Remaining Assertive and in control

Master Angular and Dart (AngularDart) and build high-performance, flexible, and dynamic web apps

Postman is one of the hot topics in the API world. The usage of Postman has dramatically increased in recent times for API testing. This course will help you grasp the fundamentals of Postman, show you how you can issue HTTP requests, create automated API tests, and even document your API with Postman. Learn the core concepts from scratch in this course.

Overview We live in an era where data, data and data surround us. You need to share something one way or another to use most of the services around you; just name it. Whether it is about reading a blog post, visiting a website, surveying for a service, seeing any social media post, or looking for offers, you must share some data, if not anything, and your email, at least.But do you ever realise why, in all these situations, you need to share your data? Because your data is oxygen in this world. Companies want to know what you are thinking or what you are about to do before you even think or are about to do it. Sounds crazy, right? Don't be.It is a new branch of knowledge and profession. A data analyst gathers, cleans, and evaluates data sets to find an explanation or resolve an issue. The most common tool for doing these is Microsoft Excel. Our Data Analysis in Microsoft Excel Complete Training course will prepare you to use Microsft Excel in data analysis. What Can You Expect To Achieve By Completing This Course? Proficiency in modifying and organising data within Excel worksheets. Skills in working with lists and effectively analysing data. Ability to create visual representations of data using charts and graphs. Competence in using PivotTables and PivotCharts for data summarisation and analysis. Command in managing multiple worksheets, workbooks, and advanced Excel functions for data manipulation and forecasting. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Data Analysis in Microsoft Excel Complete Training. It is available to all students, of all academic backgrounds. Requirements Our Data Analysis in Microsoft Excel Complete Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 31 lectures • 04:46:00 total length •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Sort Data: 00:10:00 •Filter Data: 00:10:00 •Query Data with Database Functions: 00:09:00 •Outline and Subtotal Data: 00:09:00 •Apply Intermediate Conditional Formatting: 00:07:00 •Apply Advanced Conditional Formatting: 00:05:00 •Create Charts: 00:13:00 •Modify and Format Charts: 00:12:00 •Use Advanced Chart Features: 00:12:00 •Create a PivotTable: 00:13:00 •Analyze PivotTable Data: 00:12:00 •Present Data with PivotCharts: 00:07:00 •Filter Data by Using Timelines and Slicers: 00:11:00 •Use Links and External References: 00:12:00 •Use 3-D References: 00:06:00 •Consolidate Data: 00:10:00 •Use Lookup Functions: 00:12:00 •Trace Cells: 00:05:00 •Watch and Evaluate Formulas: 00:10:00 •Apply Data Validation: 00:13:00 •Search for Invalid Data and Formulas with Errors: 00:04:00 •Work with Macros: 00:18:00 •Create Sparklines: 00:07:00 •MapData: 00:07:00 •Determine Potential Outcomes Using Data Tables: 00:08:00 •Determine Potential Outcomes Using Scenarios: 00:09:00 •Use the Goal Seek Feature: 00:04:00 •Forecasting Data Trends: 00:05:00

Have you ever wondered why your cat enjoys purring and scratching? Or why is your dog constantly chewing on your shoes? Whatever pet issue you have, this Animal care course will help you solve it. Gain a better understanding of your animal companions by training with this exclusive Animal care course. Completing this Animal care course will assist you in developing a solid understanding of animal care and the veterinary industry. The Animal care course will assist you in successfully learning the techniques of communicating with animals. Through this Animal care course you will gain a thorough understanding of animal anatomy and physiology, animal first aid, animal grooming, animal welfare and much more. We are committed to providing you with the best educational experience possible. This Animal care course has been designed by industry experts to enable you to learn quickly and efficiently, at your own pace and convenience. This Animal care course will assist you in becoming an expert in a relevant field. Our world-class tutors will assist you in mastering Animal Care by answering any questions you may have along the way. So, add this Animal care course to your cart - master the sought-after skills and pave the way for your next breakthrough! Learning Outcomes: After completing this Animal care course, learner will be able to: Understand animal anatomy & physiology Understand animal behaviour Understand animal welfare Understand basics of animal health Understand hygiene Understand nutrition Gain primary knowledge about animal first aid Understand animal grooming Why Choose Animal care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Animal care Course Course 01: Level 5 Animal Care & Nutrition Course 02: Animal Care and Psychology Course 03: Pet Nutrition Diploma Course 04: Entry Level Award in Dog Training and Husbandry (Entry 3) ***Other Benefits of this Course Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Animal care course] Course Curriculum of- *** Animal Care : Animal Care Course *** Course Curriculum Module 1: Animal Anatomy & Physiology Module 2: Animal Behaviour Module 3: Animal Welfare Module 4: Basics of Animal Health Module 5: Hygiene In Animal-Care Module 6: Nutrition In Animal-Care Module 7: The Primary Knowledge About Animal First Aid Module 8: Introduction to Animal Grooming Assessment Method After completing each of Animal care course module, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Animal care course is ideal for anyone interested in Animal care. People with below mentioned professions will find the course extremely beneficial: Animal First Aider Pet Owners Pet Sitters Animal-Care Workers Veterinary Care Assistants Pet Care Associates Requirements Students who intend to enrol in this Animal care course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Completing this Animal care course results in a wide range of opportunities. Such as: Animal Trainer Dog Walker Pet Groomer The average salaries for these job opportunities are usually £15,000 - £30,000 per year.