Duration 2 Days 12 CPD hours This course is intended for The primary audiences for the course are as follows: Cisco technical customers (IT, telephony members, etc.) Cisco technology partners Cisco employees Overview Upon completing this course, the learner will be able to meet these overall objectives: Describe the CUIC High-Level Architecture and Deployment considerations Understanding Cisco Unified Intelligence Center Security, License Types and User Security Describe the installation and function of both the Controller Node Member Nodes. CUIC Configurations as well as how to upgrade the product is discussed. Managing Cisco Unified Intelligence Center Components Understanding Cisco Unified Intelligence Center Administration Describe what a Value List is and its function in CUIC Describe how Value Lists are created Describe what a Collection is and when you would use it when running reports Describe what are Report Definitions Describe the creation of Report Definitions and how to build a new Report using the new Report Definition The Cisco Unified Intelligence Center 11.6 for Advanced Users v1.1 (CUIC11.6AU v1.1) course is a 2-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to simplify the task of creating and modifying reports. It also can manage disparate data sources and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. Cisco Unified Intelligence Center Overview for the Advanced User Understanding Cisco Unified Intelligence Center Deployment Considerations Understanding Cisco Unified Intelligence Center Security, License Types and User Security Installing Cisco Unified Intelligence Managing Cisco Unified Intelligence Center Components Understanding Cisco Unified Intelligence Center Administration Using CUIC Value Lists and Collections as well as Report Definitions Using Value Lists and Collections Using Report Definitions
Duration 5 Days 30 CPD hours This course is intended for In order to be successful in this course you should have incoming hands-on experience with another programming language. This course is not for non-developers or new developers. Possible roles that may attend this course include: Software Developers: Professionals who have been working with other programming languages and want to expand their skillset by learning Java and its object-oriented features. Web Developers: Those who work on web applications and want to enhance their back-end development capabilities with Java. Mobile App Developers: Developers who wish to enter the world of Android app development, where Java is a widely used language for creating mobile applications. Overview This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in core OO coding and Java development skills, coupling the most current, effective techniques with the soundest industry practices. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Understand what OO programming is and what the advantages of OO are in today's world Work with objects, classes, and OO implementations Understand the basic concepts of OO such as encapsulation, inheritance, polymorphism, and abstraction Understand not only the fundamentals of the Java language, but also its importance, uses, strengths and weaknesses Understand the basics of the Java language and how?it relates to OO programming and the Object Model Learn to use Java exception handling Understand and use classes, inheritance and polymorphism Understand and use collections, generics, autoboxing, and enumerations Become familiar with the concept of functional programming using Lambda Expressions Process large amounts of data using the Stream API introduced in Java 8 Discover the new Date/Time API Use the JDBC API for database access Work with annotations Take advantage of the Java tooling that is available with the programming environment being used in the class Java 8 Features: Lambda Expressions, Method and Constructor references, The Streams API, Collectors, The Optional class Geared for experienced developers, Basic Java Programming for Developers New to OO, this hands-on, workshop-style course will provide you with an immersive learning experience that will expand your skillset and open doors to new opportunities within the ever-growing technology landscape. Mastering Java and its powerful capabilities will provide you with the competitive edge you need to stand out in today's fast-paced development world. Working in a hands-on learning environment led by our expert coach, you?ll thoroughly explore the foundations of the Java platform, essential programming concepts, and advanced topics, ensuring you acquire a strong understanding of the language and its ecosystem. The object-oriented programming principles taught in this course promote code reusability and maintainability, enabling you to streamline development processes and reduce long-term costs. As you progress through the course, you will also gain familiarity with using an IDE, enhancing your development workflow and collaboration with other Java developers, enabling you to integrate seamlessly into new projects and teams. You?ll also gain practical experience in applying the concepts and techniques learned, solidifying your newly acquired skills and facilitating their direct application in real-world scenarios. You?ll exit this course empowered to create robust, scalable, and efficient Java-based applications that drive innovation and growth for your organization The Java Platform The Java Platform Lifecycle of a Java Program Responsibilities of JVM Documentation and Code Reuse Using the JDK Explain the JDK?s file structure Use the command line compiler to compile a Java class Use the command line Java interpreter to run a Java application class The IntelliJ Paradigm Introduce the IntelliJ IDE The Basics of the IntelliJ interface IntelliJ Projects and Modules Creating and running Java applications Writing a Simple Class Write a Java class that does not explicitly extend another class Define instance variables for a Java class Create object instances Primitives vs Object References Implement a main method to create an instance of the defined class Adding Methods to the Class Write a class with accessor methods to read and write instance variables Write a constructor to initialize an instance with data Write a constructor that calls other constructors of the class to benefit from code reuse Use the this keyword to distinguish local variables from instance variables Object-Oriented Programming Real-World Objects Classes and Objects Object Behavior Methods and Messages Inheritance, Abstraction, and Polymorphism Encapsulation Inheritance Method Overriding Polymorphism Essential Java Programming Essential Java Programming Language Statements Arithmetic operators Operators to increment and decrement numbers Comparison operators Logical operators Return type of comparison and logical operators Use for loops Switch Expressions Switch Expressions and yield Using Strings and Text Blocks Create an instance of the String class Test if two strings are equal Get the length of a string Parse a string for its token components Perform a case-insensitive equality test Build up a string using StringBuffer Contrast String, StringBuffer,and StringBuilder Compact Strings Text Blocks Specializing in a Subclass Constructing a class that extends another class Implementing equals and toString Writing constructors that pass initialization data to parent constructor Using instanceof to verify type of an object reference Pattern matching for instanceof Overriding subclass methods Safely casting references to a more refined type Fields and Variables Discuss Block Scoping Rules Distinguish between instance variables and method variables within a method Explain the difference between the terms field and variable List the default values for instance variables Final and Static fields and methods Local Variable type inference Using Arrays Declaring an array reference Allocating an array Initializing the entries in an array Writing methods with a variable number of arguments Records Data Objects in Java Introduce records as carrier of immutable data Defining records Java Packages and Visibility Use the package keyword to define a class within a specific package Discuss levels of accessibility/visibility Using the import keyword to declare references to classes in a specific package Using the standard type naming conventions Visibility in the Java Modular System Correctly executing a Java application class The Java modular system Defining Modules Inheritance and Polymorphism Write a subclass with a method that overrides a method in the superclass Group objects by their common supertype Utilize polymorphism Cast a supertype reference to a valid subtype reference Use the final keyword on methods and classes to prevent overriding Interfaces and Abstract Classes Define supertype contracts using abstract classes Implement concrete classes based on abstract classes Define supertype contracts using interfaces Implement concrete classes based on interfaces Explain advantage of interfaces over abstract classes Explain advantage of abstract classes over interfaces Static, default and private methods in interfaces Sealed classes Introduce Sealed classes The sealed and permits modifiers Sealed Interfaces Exception Handling Introduction to Exception Handling Introduce the Exception architecture Defining a try/catch blocks Checked vs Unchecked exceptions Exceptions Defining your own application exceptions Automatic closure of resources Suppressed exceptions Handling multiple exceptions in one catch Helpful Nullpointers Enhanced try-with-resources Java Developer's Toolbox Developing applications Introduce the wrapper classes Explain Autoboxing and Unboxing Converting String representations of primitive numbers into their primitive types Defining Enumerations Using static imports Deprecating methods Advanced Java Programming Introduction to Generics Generics and Subtyping Bounded Wildcards Generic Methods Legacy Calls To Generics When Generics Should Be Used Lambda Expressions and Functional Interface Understanding the concept of functional programming Writing lambda expressions Understanding functional interfaces Collections Provide an overview of the Collection API Review the different collection implementations (Set, List and Queue) Explore how generics are used with collections Examine iterators for working with collections Using Collections Collection Sorting Comparators Using the Right Collection Lambda expressions in Collections Bonus Topics: Time Permitting Streams Understanding the problem with collections in Java Thinking of program solutions in a declarative way Use the Stream API to process collections of data Understand the difference between intermediate and terminal stream operations Filtering elements from a Stream Finding element(s) within a Stream Collecting the elements from a Stream into a List takeWhile and dropWhile intermediate operations Collectors Using different ways to collect the items from a Stream Grouping elements within a stream Gathering statistics about numeric property of elements in a stream
Develop your pronunciation and fluency in speaking. Enrich your vocabulary. Become confident speakers in everyday life. Communicate effectively and interact socially in formal situations. Deal with situations when you travel to places where the language is spoken.
Duration 5 Days 30 CPD hours This course is intended for Penetration Testers Microsoft Administrator Security Administrators Active Directory Administrators Anyone looking to learn more about security Overview The person who carries this certification should be able to analyze an organization's existing systems then plan and create an incident handling system that will prevent, detect, and respond to cyber attacks The Certified Incident Handling Engineer course, C)IHE, is designed to help Incident Handlers, System Administrators, and Security Engineers understand how to plan, create and utilize their systems. Prevent, detect and respond to attacks through the use of hands-on labs in our exclusive Cyber Range. With this in-depth training, you will learn to develop start to finish processes for establishing your Incident Handling team, strategizing for each type of attack, recovering from attacks and much more. Course Outline Incident Handling Explained Incident Response Policy, Plan and Procedure Creation Incident Response Team Structure Incident Response Team Services Incident Response Recommendations Preparation Detection and Analysis Containment, Eradication and Recovery GRR Rapid Response Request Tracker for Incident Response Post Incident Activity Incident Handling Checklist Incident Handling Recommendations Coordination and Information Sharing
Duration 3 Days 18 CPD hours This course is intended for This course is intended for Information workers, IT Professionals and Developers. Students should have an existing working knowledge of either Microsoft Dynamics 365 or Microsoft Dynamics CRM. Overview Understand the features and tools that exist in Microsoft Dynamics 365 for Customizers Be aware of integrating complimenting Microsoft products such as SharePoint, Skpe for Business and Exchange Undertake and carry out the initial setup and configuration required in a Microsoft Dynamics 365 deployment Design and configure a comprehensive Security model using the inbuilt tools in Microsoft Dynamics 365 Customize the Dynamics 365 schema by creating custom Entities, Fields and Relationships Design custom Information Forms, Quick View Forms, Quick Create Forms and System Views Create System Charts, Dashboards and Interactive Experience Dashboards Create and manage Business Rules using the Business Rule Designer Plan, design and implement best practice Workflow, Business Process Flows and Custom Actions Be able to apply best practice methodology using Unmanaged and Managed Solutions to deploy Microsoft Dynamics 365 customizations and patches This course provides students with a detailed hands-on experience of setting up, customizing, configuring and maintaining the CRM components of Microsoft Dynamics 365. Attendees of this course will gain an in-depth understanding of the Dynamics 365 security model, learn how to customize the Dynamics 365 framework, create and maintain powerful workflows and business process flows and use solutions to package and deploy customizations across multiple Dynamics 365 environments. The course applies to both Business and Enterprise Editions of Dynamics 365 as well as Online and On-premise deployments. Introduction Getting familiar with the versions of Microsoft Dynamics CRM\365 Get acquainted with the Dynamics 365 framework Review the Dynamics 365 interfaces, devices and apps Understand the tools for Dynamics 365 customizers A brief overview of Solutions Understand the differences between Dynamics 365 organisations and environments Review further reading and resources Set up the lab environment - Acme Enterprises Event Management Solution Initial Setup and Configuration An introduction to Dynamics 365 online setup An introduction to Dynamics 365 on premise setup Review the System Settings area Understand how to configure Auto Save Settings Understand how to configure Format Settings Understand how to configure Email Settings Understand how to configure Skype Integration Understand how to configure SharePoint Integration Security Design and configure Business Units Configure Security Roles Manage Users and Teams Implement Access Teams Configure Hierarchy Security Creating and Managing Entities Introduction to the Dynamics 365 schema Review the different Entity Types Create new Custom Entities Managing Entity Ownership Managing Entity Properties Custom Entity Security Review Entities and Solutions Customizing Fields Introduction to Field Customization Understand the different Field Types Review Field Formats Create a new Field Review Fields and Solutions Implement a Calculated Field Configure Field Level Security Customizing Relationships and Mappings Introduction to Relationships Review the different Relationship Types Create a Relationship Review Relationships and Solutions Understand Relationship Behavior Implement a Hierarchy Relationship Configure Field Mappings Customizing Forms, Views and Visualizations The process to create a new Form Review the different Form types Using the Form Designer Customizing the Main, Quick View and Quick Create Forms Configure Form Security Review the different View types Customizing System Views Customizing System Charts and Dashboards Workflows, Business Process Flows and Custom Actions Introduction to Processes Workflow Business Process Flows Custom Actions Solution Management An introduction to Solution Management How to add and administer components in a Solution The differences between unmanaged and managed Solutions How to export and import a Solution How to set Managed Properties for a Solution What happens when you delete a Solution How to Clone a Solution Patch How to Clone a Solution
Duration 2 Days 12 CPD hours This course is intended for Attending students should be new to Jira (this is NOT for experienced users), and are required to have a background in basic Enterprise application development Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment guided by our expert Jira practitioner, students will explore: Getting started with JIRA Using JIRA for Business Projects Using JIRA for Agile Projects Issue Management Field Management Screen Management Workflows and Business Process Searching and Filtering Tracking issues is a critical component of any project management strategy. JIRA provides a web based single repository for creating, tracking and reporting on feature requests, bugs reported, or managing workflow. JumpStart to Jira for End Users is a two-day, lab-intensive course for participants new to Jira, that provides them with a hands-on Jira instance to ?learn by doing?. This course provides essential understanding in the practical use of the Jira in an Agile context, with an emphasis on Best Practices and practical job-ready skills. Getting started with JIRA JIRA Overview Core concepts Terminology Infrastructure Users and Groups JIRA roles Using JIRA for Business Projects Overview of Projects Project types Project screens Tasks and task management Project Management Process Management Using JIRA for Agile Projects Overview of Agile with JIRA (very brief) Kanban overview Running a project with Kanban Configuring agile screen resolving an issue Issue Management Overview of Issues Working with issues Issue cloning Time tracking Issues and comments Tasks and subtasks Field Management Overview of Fields Built-in fields Custom fields Searching Configuring JIRA for fields Screen Management Overview of JIRA screens Working with screens Using screen tabs Issue type screens associating an issue type screen a with a project Customizing JIRA screens Workflow and Business Process Overview of Workflow Mapping business processes Managing workflows Authoring a workflow Updating an existing workflow Workflow schemes Applying a workflow to a project Searching and Reporting Overview of Searching Search screens Basic search Advanced search with JQL Working with search results Reports Dashboards Filters Gadgets Charts Summary and Best Practices Looking back at the ?Big Picture? JIRA Administration Overview Where JIRA fits into the Agile perspective JIRA End-User best practices
Duration 2 Days 12 CPD hours This course is intended for New Account Executives Overview Ramp-up on Systems, CRM, LMS and Sales Model Training New Hire Training New Hire Training
Duration 5 Days 30 CPD hours This course is intended for Experienced Programmers and Systems Administrators. Overview Throughout the course students will be led through a series of progressively advanced topics, where each topic consists of lecture, group discussion, comprehensive hands-on lab exercises, and lab review. This course is ?skills-centric?, designed to train attendees in core Python and web development skills beyond an intermediate level, coupling the most current, effective techniques with best practices. Working within in an engaging, hands-on learning environment, guided by our expert Python practitioner, students will learn to: ? Create working Python scripts following best practices ? Use python data types appropriately ? Read and write files with both text and binary data ? Search and replace text with regular expressions ? Get familiar with the standard library and its work-saving modules ? Use lesser-known but powerful Python data types ? Create 'real-world', professional Python applications ? Work with dates, times, and calendars ? Know when to use collections such as lists, dictionaries, and sets ? Understand Pythonic features such as comprehensions and iterators ? Write robust code using exception handling An introductory and beyond-level practical, hands-on Python training course that leads the student from the basics of writing and running Python scripts to more advanced features. An Overview of Python What is python? 1 -- An overview of Python What is python? Python Timeline Advantages/Disadvantages of Python Getting help with pydoc The Python Environment Starting Python Using the interpreter Running a Python script Python scripts on Unix/Windows Editors and IDEs Getting Started Using variables Built-in functions Strings Numbers Converting among types Writing to the screen Command line parameters Flow Control About flow control White space Conditional expressions Relational and Boolean operators While loops Alternate loop exits Sequences About sequences Lists and list methods Tuples Indexing and slicing Iterating through a sequence Sequence functions, keywords, and operators List comprehensions Generator Expressions Nested sequences Working with files File overview Opening a text file Reading a text file Writing to a text file Reading and writing raw (binary) data Converting binary data with struct Dictionaries and Sets About dictionaries Creating dictionaries Iterating through a dictionary About sets Creating sets Working with sets Functions Defining functions Parameters Global and local scope Nested functions Returning values Sorting The sorted() function Alternate keys Lambda functions Sorting collections Using operator.itemgetter() Reverse sorting Errors and Exception Handling Syntax errors Exceptions Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages The import statement Module search path Creating Modules Using packages Function and Module aliases Classes About o-o programming Defining classes Constructors Methods Instance data Properties Class methods and data Regular Expressions RE syntax overview RE Objects Searching and matching Compilation flags Groups and special groups Replacing text Splitting strings The standard library The sys module Launching external programs Math functions Random numbers The string module Reading CSV data Dates and times Working with dates and times Translating timestamps Parsing dates from text Formatting dates Calendar data Working with the file system Paths, directories, and filenames Checking for existence Permissions and other file attributes Walking directory trees Creating filters with fileinput Using shutil for file operations 17 ? Advanced data handling Defaultdict and Counter Prettyprinting data structures Compressed archives (zip, gzip, tar, etc.) Persistent data Advanced data handling Defaultdict and Counter Prettyprinting data structures Compressed archives (zip, gzip, tar, etc.) Persistent data Network services Grabbing web content Sending email Using SSH for remote access Using FTP Writing real-life applications Parsing command-line options Detecting the current platform Trapping signals Implementing logging Python Timeline Advantages/Disadvantages of Python Getting help with pydoc
Duration 5 Days 30 CPD hours This course is intended for This class is ideal for experienced Salesforce Administrators, business analysts, and implementation specialists looking to gain a greater technical understanding of Salesforce CPQ Administration. It's also designed for experienced administrators, solution architects, implementation consultants, and developers looking to understand the full capabilities of Salesforce CPQ in order to formulate solutions for their business. This class is also a great foundation builder for anyone looking to earn the Salesforce CPQ Specialist credential. Overview When you complete this course, you'll be able to: Set Up Products, Bundles, and Product Rules Build Price Rules to Automatically Populate Field Values While Quoting or Configuring a Bundle Set Up Appropriate System Discounts and Pricing Methods Configure Dynamic Output Document Generation Manage Subscription Products (Including the Processes for Renewing and/or Amending Them) Formulate Sound Solutions to Common CPQ Business Requirements Make Significant Progress in Preparing for the Salesforce Certified CPQ Specialist Exam Discover how to configure an end-to-end Salesforce CPQ solution with out-of-the-box functionality. In this 5-day class, our CPQ experts will give you an in-depth look at Salesforce CPQ and its applications. You?ll learn how to set up and manage products, configure discount and pricing methods, create and manage subscriptions, and formulate solutions to meet common CPQ business requirements so you can successfully implement a Salesforce CPQ solution for your company. Course Introduction Review Course Objectives Set Learner Expectations Review Housekeeping Rules Explore Additional Course Resources Review Exam Quick Facts Introduction to CPQ Understand the Business Case for CPQ Watch an End-to-End Solution Demo Build a Quote Object Model Foundations Get Familiar with Products, Price Books, and Price Book Entries Review Product Fields Integral to Basic Salesforce CPQ Functionality Product Selection Modify Out-of-the-Box Button Behavior for Product Selection Review Guided Selling Bundle Configuration Define and Build Product Bundles Enforce Business Logic with Product Features Option Selection Guidelines Enforce Business Logic with Option Constraints Product Rules Define Product Rules Enforce Business Logic with Product Rules (Including Validation Rules, Alert Rules, Selection Rules, and Dynamic Bundles) Build Product Rules Using Supporting Objects (Including Error Conditions, Product Actions, Summary Variables, Configuration Rules, and Configuration Attributes) Pricing Methods Discover Pricing Waterfall Default Flows Review List Pricing, Cost Plus Markup, and Block Pricing Use Contracted Pricing for Negotiated Prices Subscription Pricing Configure Subscription and Proration Pricing Methods Understand How Subscription Pricing Methods Affect List and Regular Price Discounting Compare Discounting Strategies Build a Discount Schedule Price Rules Set Values for Quote and Quote Line Fields Declaratively Review CPQ Advanced Quote Calculator Calculation Events and Conditions Understand Price Action Sources (Including Static Values, Summary Variables, Formulas, and Lookup Tables) Create Lookup Queries to Outsource Evaluation to a Lookup Object Advanced Approvals Compare and Contrast the Advanced Approval Package Versus Native Approvals Define Approvers, Approval Chains, Approval Variables, and Approval Rules to Meet Specific Business Requirements Quote Templates Generate Dynamic Output Documents Create Conditional Template Content Localization and Multicurrency Make Accommodations for Localization Define Localization and How It Works in CPQ Orders Review Business Purposes of an Order Define the Data Model for Orders Define Data Requirements to Generate Orders Contracts, Renewals, and Amendments Generate New Contracts to Manage Active Subscriptions Related to an Account Review Amendment and Renewal Processes Review Renewal Pricing Methods Capstone Class Project: Troubleshoot Common Scenarios in Salesforce CPQ Design a Solution