Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.
5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access
5 QLS Endorsed Course With Certificates | 5-in-1 Bundle | CPD Accredited | Career Guided Program | Lifetime Access
NLP Diploma training & certification with Proactive NLP Ltd is your first step towards self-mastery. Start getting what you want from life.
Give a compliment to your career and take it to the next level. This Facebook Marketing: Maximising Your Business's Online Presence will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Facebook Marketing: Maximising Your Business's Online Presence will help you keep ahead of the pack. The Facebook Marketing: Maximising Your Business's Online Presence incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Facebook Marketing: Maximising Your Business's Online Presence will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Facebook Marketing: Maximising Your Business's Online Presence, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 01: Facebook Marketing Course 02: SEO - Search Engine Optimisation Level 5 Course 03: Content Management Course 04: Blogging Course 05: Touch Typing Essentials Course 06: Professional Photography Diploma Course 07: Video Editing Course 08: Basic Adobe Photoshop Course 09: Proofreading & Copyediting Course 10: Advanced Diploma in Copywriting Course 11: Decision Making and Critical Thinking As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Facebook Marketing: Maximising Your Business's Online Presence to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Facebook Marketing: Maximising Your Business's Online Presence: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Facebook Marketing Module 01: My Experience with Facebook Marketing Module 02: Basics Explained From Profiles to Groups and Pages Module 03: Strategy Forever Module 04: Best Free Strategy to Build Relationships without Having a Group or Page Module 05: Facebook Group Case Studies of Success and Failure Module 06: Managing Our Facebook Group Memberships and Considering the Need for a New Group Module 07: Group Creation, Url Setting, And Posting Permission Tutorial Module 08: Fast Group Cover Photo Creation At 1604 X 856 Pixels with Canva In 2019 Module 09: Creating rules for groups and managing moderation to limit self-promotion and conflict Module 10: Create Events in Groups for Weekly Voice Calls to Build Relationships Module 11: Editing the Group Description and Membership Requirements Course 02: SEO - Search Engine Optimisation Level 5 Section 1: Introduction Section 2: SEO: Core Concepts Section 3: On - Page Optimisation Section 4: Keyword Research & Optimisation Section 5: SEO Content Writing Section 6: Off Page SEO Section 7: Conclusion Decision Making and Critical Thinking CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Facebook Marketing: Maximising Your Business's Online Presence bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Facebook Marketing: Maximising Your Business's Online Presence is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Highlights of the Paediatric First Aid & Basic Life Support BLS Training Course Type: Online Learning Duration: 3 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about paediatric first aid training Understand its core competencies and principles Explore the various areas of paediatric first aid Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert paediatric first aider Paediatric First Aid & Basic Life Support BLS Training Master the skills you need to propel your career forward in Paediatric First Aid & Basic Life Support BLS Training. This course will equip you with the essential knowledge and skillset that will make you a confident paediatric first aider and take your career to the next level. This comprehensive paediatric first aid and BLS course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this paediatric first aid course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive Paediatric First Aid and BLS Training will teach you the theory of effective paediatric first aid training, practice and equip you with the essential skills, confidence and competence to assist you in the this industry. You'll gain a solid understanding of the core competencies required to drive a successful career in paediatric first aid training. This Paediatric First Aid course and Basic Life Support Training is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for paediatric first aider or for people who are aspiring to specialise in first aid training. Enrol in this paediatric first aid course and BLS training today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Paediatric First Aid & Basic Life Support BLS Training for? This comprehensive paediatric first aid course online and BLS training is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this paediatric first aid training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This paediatric first aid course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Module 1: Introduction 00:09:00 Principles & Role Of A First Aider Module 2: Principles & Role Of A First Aider 00:13:00 First Aid Basics Module 3: First Aid Basics 00:10:00 Managing An Emergency Module 4: Managing An Emergency 00:21:00 Unresponsive Infant/Child Module 5: Unresponsive Infant/Child 00:09:00 Allergic Reaction Module 6: Allergic Reaction 00:12:00 Asthma: 'Shortness of Breath' Module 7: Asthma: 'Shortness Of Breath' 00:11:00 Burns & Scalds Module 8: Burns & Scalds 00:07:00 Cuts & Wounds, Bleeding & Shock Module 9: Cuts & Wounds, Bleeding & Shock 00:13:00 Choking Module 10: Choking 00:08:00 Diabetes Module 11: Diabetes 00:04:00 Insect Bites & Rashes Module 12: Insect Bites & Rashes 00:07:00 Eye Injury & Foreign Body Module 13: Eye Injury & Foreign Body 00:11:00 Head & Bone Injuries Module 14: Head & Bone Injuries 00:17:00 Near Drowning Module 15: Near Drowning 00:07:00 Poisoning Module 16: Poisoning 00:09:00 Seizure Module 17: Seizure 00:11:00 Spinal Injuries Module 18: Spinal Injuries 00:11:00 BLS Assessment Module 2: BLS Assessment 00:11:00 Basic Life Support Legislations Module 3: Basic Life Support Legislations 00:15:00 The Recovery Position and CPR Module 4: The Recovery Position and CPR 00:23:00 Paediatric BLS Module 5: Paediatric BLS 00:25:00 Administering BLS to Adults Module 6: Administering BLS to Adults 00:14:00 Managing Other Emergencies Module 7: Managing Other Emergencies 00:15:00 Conclusion BLS Conclusion BLS 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Embark on a transformative journey with the Sustainable Farming: Dive into Aquaponics Course, a pivotal step towards addressing pressing environmental concerns in the modern world. This course offers invaluable insights into the revolutionary practice of aquaponics, where sustainable farming meets innovative technology. As global populations surge and traditional agricultural methods strain finite resources, sustainable farming practices like aquaponics emerge as crucial solutions. Learning aquaponics is essential not only to mitigate environmental degradation but also to meet the escalating food demands of a growing population. In the UK, where sustainability is a national priority, mastering aquaponics unlocks a multitude of job opportunities in the agricultural sector. With an average annual salary ranging from £25,000 to £35,000, professionals equipped with aquaponics expertise are highly sought after. Furthermore, this course provides distinct advantages, fostering self-reliance, promoting resource efficiency, and ensuring year-round crop production. By mastering aquaponics through this course, individuals not only contribute to sustainable farming practices but also secure promising career prospects in the burgeoning agricultural landscape of the UK Key Features This Sustainable Farming: Dive into Aquaponics Course Includes: This Sustainable Farming Course is CPD QS Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Sustainable Farming: Dive into Aquaponics Module 01: Introduction to Aquaponics Module 02: The Science Behind Aquaponics Module 03: Aquatic Life in Aquaponics Module 04: Hydroponic Plant Culture Module 05: Designing Your Aquaponic System Module 06: Achieving Symbiotic Balance Module 07: Managing Water Quality Module 08: Applications and Beyond Learning Outcomes: After completing this Sustainable Farming Course, you will be able to: Grasp the science underpinning aquaponics for sustainable farming innovations. Acquire expertise in hydroponic plant culture, enhancing agricultural efficiency. Design bespoke aquaponic systems, tailored to specific ecological requirements. Attain mastery in achieving symbiotic balance for optimal aquatic and plant health. Hone skills in managing water quality, ensuring a sustainable and balanced environment. Explore diverse applications of aquaponics, unlocking innovative farming potentials. CPD 10 CPD hours / points Accredited by CPD Quality Standards (CPD QS) Who is this course for? This Sustainable Farming: Dive into Aquaponics course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Sustainable Farming: Dive into Aquaponics. Moreover, this course is ideal for: Sustainable agriculture enthusiasts seeking eco-friendly farming methods. Hydroponic enthusiasts aiming for a deeper understanding of symbiotic ecosystems. Individuals interested in designing and managing bespoke aquaponic systems. Farmers keen on improving water management practices for a sustainable future. Innovators exploring diverse applications of aquaponics for agricultural advancements. Requirements There are no requirements needed to enrol into this Sustainable Farming: Dive into Aquaponics course. We welcome individuals from all backgrounds and levels of experience to enrol into this Sustainable Farming: Dive into Aquaponics course. Career path After finishing this Sustainable Farming course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Sustainable Farming are: Aquaponics Farmer - £20K to £35K/year. Sustainable Agriculture Consultant - £25K to £50K/year. Hydroponics Technician - £22K to £40K/year. Aquaculture Manager - £28K to £45K Agricultural Research Scientist - £30K to £55K Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Do you want to set the reminder for your next meeting? Or want to store files with One Drive? The course is for all types of learners who want to gain mastery over Microsoft Outlook to increase her skill in the professional arena. Course Description: Microsoft outlook is widely used software that comes with many features. The program offers email service, calendar service, One Note (places for sharing and gathering information), Sway (a digital story telling app that helps to create presentation), MSN ( web portal), OneDrive ( for storing files), etc. As a result, you can organise and complete many works quickly if you have a complete knowledge of Microsoft Outlook. The course offers an extensive curriculum that will fulfil the necessary information about Microsoft Outlook with a particular focus to Microsoft outlook 2013.The course teaches you how to use email, calendars, task management and how to communicate with people for professional purposes. Course Highlights Microsoft Outlook Complete Course - Beginners, Intermediate & Advanced is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Outlook Complete Course - Beginners, Intermediate & Advanced into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 11 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Outlook Complete Course - Beginners, Intermediate & Advanced Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professionals, Business people, or individuals who want to know the features of Microsoft Outlook. Microsoft Outlook Complete Course - Beginners, Intermediate & Advanced is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Outlook Complete Course - Beginners, Intermediate & Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Outlook for Beginners Module One - Getting Started FREE 00:30:00 Module Two - Opening and Closing Outlook FREE 01:00:00 Module Three - Understanding the Interface 01:00:00 Module Four - Working with the Message List and the Reading Pane 01:00:00 Module Five - Using Message List Commands 01:00:00 Module Six - Creating a New Email 01:00:00 Module Seven - Managing Email 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Accredited Microsoft Outlook for Beginners 00:00:00 Microsoft Outlook Intermediate Level Module One - Getting Started 01:00:00 Module Two - Working with the Outlook Environment 01:00:00 Module Three - Working with Quick Steps 01:00:00 Module Four - Working with Rules 01:00:00 Module Five - Working with Messages 01:00:00 Module Six - Manipulating Message Properties and Options 01:00:00 Module Seven - Formatting Messages 01:00:00 Module Eight - Managing Automatic Content 01:00:00 Module Nine - Working with the Calendar, Appointments, and Meetings 01:00:00 Module Ten - Working with Contacts and Contact Groups 01:00:00 Module Eleven - Working with Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Outlook Intermediate Level 00:00:00 Microsoft Outlook Advanced Level Module One - Getting Started 00:30:00 Module Two - Working with Messages 01:00:00 Module Three - Customizing Your Profile 01:00:00 Module Four - Advanced Email Tasks 01:00:00 Module Five - Managing Junk Mail 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More With Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Printing 01:00:00 Module Eleven - Managing Outlook Data 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities- Accredited Microsoft Outlook Advanced 00:00:00 Mock Exam Mock Exam- Microsoft Outlook Complete Course - Beginners, Intermediate, Advanced 00:30:00 Final Exam Final Exam- Microsoft Outlook Complete Course - Beginners, Intermediate, Advanced 00:30:00
Give a compliment to your career and take it to the next level. This Accountancy, AML, Financial Investigator bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Payroll, Employment Law & Business Administration bundle will help you stay ahead of the pack. Throughout the Accountancy, AML, Financial Investigator programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Accountancy, AML, Financial Investigator course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Accountancy, AML, Financial Investigator Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Accounting and Tax Course 03: Diploma in Quickbooks Bookkeeping Course 04: Microsoft Excel Level 3 Course 05: Team Management Course 06: Level 3 Xero Training Course 07: Effective Communication Skills Diploma Course 08: Decision-Making Course 09: Applied Business Analysis Diploma Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Financial Investigator Enrol now in Accountancy, AML, Financial Investigator to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Accountancy, AML, Financial Investigator Bundle Course 01: Accountancy Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course 02: Accounting and Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 03: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 04: Microsoft Excel Level 3 Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates Course 06: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 07: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 08: Decision-Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 09: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 11: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy, AML, Financial Investigator bundle. Requirements This Accountancy, AML, Financial Investigator course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included