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6444 Courses

Admin, Secretarial & PA

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Admin, Secretarial & PA
Delivered Online On Demand1 hour
£12

Admin, Secretarial & PA

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Admin, Secretarial & PA
Delivered Online On Demand1 hour
£12

Office Administration

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Office Administration
Delivered Online On Demand1 hour
£12

Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) with Admin, Secretarial & PA

5.0(1)

By Course Gate

This course is a great opportunity for you to learn new skills or enhance your existing ones in Microsoft Office skills with admin support. You will also gain valuable insights into secretarial and PA roles. Whether you want to advance your career or start a new one in office administration or support roles. This course will equip you with the knowledge and skills you need to succeed. Don't miss this chance to enrol today!

Microsoft Office Skills (Microsoft Excel, Word, PowerPoint) with Admin, Secretarial & PA
Delivered Online On Demand
£11.99

Mastering English Language and Grammar - Part 2

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description Enhance your skills in the global lingua franca with the Mastering English Language and Grammar - Part 2 course. The course is suitable for people who have prior or basic knowledge about the world's most used second language, English. The course will help you to increase your language expertise in speaking, reading, and writing. At first, the course teaches you the English spelling and make you're an intermediate level user of the language. Then you will learn the use of conditional sentences including zero conditionals, first conditions, etc. The course covers discussion on the demonstrative pronoun, adjectives, adjectives, adjective types - compound adjectives, kinds of adverbs, verbs, adverbs, prepositions, contractions, and more. Apart from these grammatical elements, the course also illustrates some of the real-life expressions and uses such as greeting people, use of ever, since, how, already, and more. To recapitulate, the course will enhance your English language skills and will make you an efficient speaker of the language. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Mastering English Language and Grammar - Part 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Mastering English Language and Grammar - Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction English Intermediate- Possession 00:17:00 English Intermediate- Spelling 00:11:00 English Intermediate- Zero conditional 00:08:00 English Intermediate- First conditional 00:07:00 English Intermediate- Demonstrative Pronoun and Adjective 00:10:00 English Intermediate- Contractions 00:17:00 English Intermediate- Exploring Adjectives 00:12:00 English Intermediate- Age 00:05:00 English Intermediate- Making offers and suggestions 00:07:00 English Intermediate- Making a request 00:05:00 English Intermediate- Want 00:09:00 English Intermediate- Expressing Time 00:07:00 English Intermediate- Like 00:08:00 English Intermediate- Phrasal Verbs 00:04:00 English Intermediate- Say and tell 00:06:00 English Intermediate- Adverbs of quantity 00:07:00 English Intermediate- Prepositions of place 00:07:00 English Intermediate- Prepositions of movement 00:06:00 English Intermediate- Verbs of the senses 00:08:00 English Intermediate- Have got 00:07:00 English Intermediate- Compound nouns 00:06:00 English Intermediate- Comparative and superlative adjectives 00:11:00 English Intermediate- Comparisons of equality 00:10:00 English Intermediate- Kinds of Adverbs 00:06:00 English Intermediate- So or such 00:07:00 English Intermediate- Question tags 00:09:00 English Intermediate- Enough 00:08:00 English Intermediate- Present perfect with since, for and just 00:05:00 English Intermediate- Already 00:05:00 English Intermediate- Ever and how long 00:04:00 English Intermediate- American and British English 00:08:00 English Intermediate- Past habit 00:04:00 English Intermediate- Recap of the Past Perfect 00:06:00 English Intermediate- Future Tense 00:06:00 English Intermediate- Past Tense 00:06:00 English Intermediate- Present Tense 00:07:00 Course Certification Order your Certificate 00:00:00

Mastering English Language and Grammar - Part 2
Delivered Online On Demand4 hours 36 minutes
£18

Blogging: Travel Blogger

By Online Training Academy

Learn about the realm of travel blogging - where every keystroke crafts narratives that transcend the ordinary. Unveil the secrets of the digital odyssey with our immersive course, exploring the enchanting universe of storytelling through the lens of a travel blogger. Picture yourself navigating the ethical and legal nuances of this captivating landscape, a digital pioneer charting territories with finesse. Key Features of This Blogging: Travel Blogger Course: This Blogging: Travel Blogger Course is CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Dive into the heart of the course as you learn the art of weaving compelling travel tales, turning mundane experiences into riveting narratives that captivate your audience. Picture-perfect moments come to life with our module on travel blogging and photography, where you'll master the fusion of words and visuals. Your journey doesn't end there - unlock the codes of branding and SEO wizardry to cast your blog into the limelight. The course unfolds like a captivating novel, revealing the intricacies of building an email fortress and conquering the social media sphere. As you traverse through the chapters, discover the alchemy of turning passion into profit, unlocking the gateway to affiliate partnerships, sponsored posts, and exhilarating paid press trips. Elevate your narrative prowess and take the leap into a world where every word penned is a ticket to destinations unexplored. Go on an amazing odyssey and redefine the way you share your travel tales with the world. Course Curriculum of Blogging: Travel Blogger course: Module 01: Blogging Fundamentals Module 02: Ethics and Legalities in Blogging Module 03: Exploring Travel Blogging Module 04: Crafting Compelling Travel Stories Module 05: Establishing Your Travel Blog Module 06: Integration of Photography in Travel Blogging Module 07: Branding and SEO Strategies Module 08: Developing Your Email Subscriber List Module 09: Social Media Marketing Strategies for Travel Bloggers Module 10: Revenue Generation and Blog Advertising Module 11: Affiliate Partnerships, Sponsored Content, and Paid Travel Opportunities Module 12: Strategies for Pitching Travel Blogging Opportunities Module 13: Expanding Your Income Opportunities Learning Outcomes: Analyse ethical implications, ensuring legal compliance in travel blogging content. Craft compelling travel stories with effective writing techniques and styles. Establish and customise a functional travel blog with Module 05 guidelines. Utilise photography to enhance travel blog aesthetics and engagement. Apply SEO strategies and branding principles to boost blog visibility. Implement monetization strategies, including affiliate partnering and sponsored content. Accreditation All of our courses, including this Blogging: Travel Blogger course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Blogging: Travel Blogger. CPD 10 CPD hours / points Accredited by CPD Quality Standards Blogging: Travel Blogger 1:58:00 1: Module 01: Blogging Fundamentals 11:00 2: Module 02: Ethics and Legalities in Blogging 08:00 3: Module 03: Exploring Travel Blogging 10:00 4: Module 04: Crafting Compelling Travel Stories 11:00 5: Module 05: Establishing Your Travel Blog 08:00 6: Module 06: Integration of Photography in Travel Blogging 10:00 7: Module 07: Branding and SEO Strategies 08:00 8: Module 08: Developing Your Email Subscriber List 10:00 9: Module 09: Social Media Marketing Strategies for Travel Bloggers 10:00 10: Module 10: Revenue Generation and Blog Advertising 07:00 11: Module 11: Affiliate Partnerships, Sponsored Content 10:00 12: Module 12: Strategies for Pitching Travel Blogging Opportunities 07:00 13: Module 13: Expanding Your Income Opportunities 07:00 14: CPD Certificate - Free 01:00 Who is this course for? This Blogging: Travel Blogger course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Blogging: Travel Blogger course is ideal for: Aspiring travel bloggers seeking comprehensive skills and knowledge. Writers passionate about travel with a desire to monetize content through blogging. Individuals aiming to build a strong online presence in travel blogging. Marketing enthusiasts interested in social media strategies for travel blogging. Bloggers eager to increase income through diverse monetization avenues. Requirements Learners do not require any prior qualifications to enrol on this Blogging: Travel Blogger course. You just need to have an interest in Blogging: Travel Blogger. Career path After completing this Blogging: Travel Blogger course you will have a variety of careers to choose from. The following job sectors of Blogging: Travel Blogger are: Travel Content Writer SEO Specialist for Travel Blogs Social Media Manager (Specialising in Travel) Branding Consultant for Travel Businesses Email Marketing Coordinator for Travel Industry Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Blogging: Travel Blogger
Delivered Online On Demand2 hours
£12

Diploma in Business Planning and Analysis

4.3(43)

By John Academy

Do you have ideas or thinking of plans to have a business but don't know how where to start? Having a business plan is the first step in organising these ideas and this course will be perfect for you to learn more about business analysis and the secrets behind developing a successful business plan in this course! Description: Are you someone who wants to start a business? Or are you currently struggling with your business and you don't have any references how to solve this? Then it's the time you need to learn how to make a successful business plan. Generally, the Business Plan contains the information and strategies of a business and how to implement it. Business Plan is an essential document that contains the business analysis needed for the development of your business. Learning how to do it right will surely help you and your business move forward. There are key areas in business planning that you should understand and learn how to analyze that you may never even heard of. This includes the market analysis by providing a summary of the trends of customers, listing competitors, market size and the expected growth of your business. Also, it is important to have a section dedicated to the strategies and its implications to elaborate how to sell your products and how these plans will be put into action. All of these will be covered in this course.  Who is the course for? Businessmen and people who work with the business management team that wants to learn more about business analysis and how to create a successful business plan. People who have an interest in business and wants to pursue creating new business. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, a sound educational background and experience in business will be an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Business Planning and Analysis is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Development Specialist Business Development Manager Business Statistician Economist And much more! Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:15:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Making the Change 00:15:00 How Does It Look? 00:15:00 Getting There 00:15:00 Writing a Business Plan What is a Business Plan For? 00:15:00 A General Business Plan Framework 00:15:00 Identifying Your Audience 00:15:00 Gathering and Analyzing Information 00:30:00 Defining Your Company 00:15:00 Getting to Work 00:05:00 Creating a Marketing Strategy 01:00:00 Creating the Sales Plan 00:15:00 Developing Financial Projections 00:30:00 Putting It All Together 00:15:00 Reference Books Hurdle Business Planning 00:00:00 Guide to Business Planning 00:00:00 Mock Exam Mock Exam- Diploma in Business Planning and Analysis 00:20:00 Final Exam Final Exam- Diploma in Business Planning and Analysis 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Business Planning and Analysis
Delivered Online On Demand12 hours 15 minutes
£25

Job Search Skill Training Course

By Online Training Academy

Are you tired of sending out countless resumes and never hearing back? Frustrated by interviews that lead nowhere? It's time to transform your job search journey from daunting to dazzling! Imagine walking into an interview with confidence, knowing you have the skills to impress any employer. Transform your job search and land the job you deserve with our Job Search Skill Training course. Your dream job is waiting-let's find it together! Don't let another opportunity slip away. Invest in yourself today and watch your career take off. Enrol in our Job Search Skill Training course and turn your job search into a success story. Key Features: CPD Certified Job Search Skill Training course Free Certificate from Reed CIQ Approved Job Search Skill Training course Developed by Job Search Skill Training Specialist Lifetime Access Why Choose Our Course? Choosing our Job Search Skill course is a smart investment in your professional future. Our Job Search Skill course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Job Search Skill course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Job Search Skill course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Module 1: Navigating the UK Job Market Landscape Module 2: Crafting a Powerful Curriculum Vitae (CV) Module 3: Strategic Job Search Techniques in the UK Module 4: Harnessing the Power of LinkedIn for Job Hunt Module 5: Mastering Job Applications and Crafting Impactful Cover Letters Module 6: UK-Specific Interview Preparation Techniques Module 7: Post-Interview Etiquette, Follow-up, and Effective Negotiation Learning Outcomes: Understand the UK job market landscape and refine your job search skills. Craft a powerful CV using advanced job search skills. Apply strategic job search skills to find opportunities in the UK. Utilize LinkedIn effectively with refined job search skills. Master job applications and cover letters using targeted job search skills. Prepare for UK interviews with specialised job search skills. Practice post-interview etiquette, follow-up, and negotiation with confident job search skills. CPD 10 CPD hours / points Accredited by CPD Quality Standards Job Search Skill Training Course 1:39:02 1: Module 1: Navigating the UK Job Market Landscape 10:51 2: Module 2: Crafting a Powerful Curriculum Vitae (CV) 13:28 3: Module 3: Strategic Job Search Techniques in the UK 15:30 4: Module 4: Harnessing the Power of LinkedIn for Job Hunt 15:32 5: Module 5: Mastering Job Applications and Crafting Impactful Cover Letters 14:04 6: Module 6: UK-Specific Interview Preparation Techniques 14:57 7: Module 7: Post-Interview Etiquette, Follow-up, and Effective Negotiation 13:40 8: CPD Certificate - Free 01:00 Who is this course for? This Job Search Skill Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Job Search Skill Training. Moreover, this course is ideal for: Job seekers looking to enhance their job search skills. Recent graduates entering the UK job market. Professionals seeking career transitions or advancement in the UK. Individuals returning to the job market after a hiatus. International professionals aiming to navigate the UK job landscape. Requirements There are no requirements needed to enrol into this Job Search Skill Trainingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Job Search Skill Training course. Career path After finishing this Job Search Skill Trainingcourse you will have multiple job opportunities waiting for you. Some of the following Job sectors of Job Search Skill Training are: Job Seeker/Job Applicant CV Writer/Editor LinkedIn Specialist Interview Coach Recruitment Consultant Career Advisor/Coach Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Job Search Skill Training Course
Delivered Online On Demand1 hour 42 minutes
£12

Building a Freelance Translation Business

By NextGen Learning

Are you someone who has always had a passion for language and a love for words? Do you find yourself constantly fascinated by the power of communication and the ways in which different languages can bridge cultures and communities? If so, then our Translation: Freelance Translator course may be just what you've been looking for. Become a successful freelance translator with our comprehensive course covering everything from an overview of translation to setting up a home office. Learn how to find clients, manage your work, use CAT tools, and maintain professional ethics, ensuring the highest quality of translations. Start your journey to a successful translation career today. Learning Outcomes: Understand the fundamentals of translation and the role of a freelance translator. Develop effective strategies for finding clients and managing your work. Gain knowledge and proficiency in CAT tools for efficient translations. Establish a professional code of ethics to ensure quality work. Learn how to get paid for your work and set up a home office. Become proficient in marketing strategies to help grow your translation business. Our course includes modules on setting up a home office, using CAT tools, and ensuring quality work by adhering to professional ethics. We will also cover strategies for getting paid for your work and managing your time efficiently. By the end of the course, you will have a solid understanding of the translation industry and be equipped with the knowledge and skills necessary to succeed as a freelance translator. Whether you're a seasoned translator looking to expand your client base or someone who's just starting out, our course has something for everyone. From finding clients to managing your workload, we'll guide you through every step of the process. Plus, with our focus on ethics and quality assurance, you can be sure that you're learning best practices that will set you apart from the competition. So why wait? Take the first step towards your dream career today and enrol in our Translation: Freelance Translator course. You never know where your love for language might take you. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Language enthusiasts who want to pursue a career as a freelance translator. Experienced translators looking to improve their skills and expand their client base. Individuals interested in starting their own translation business. Professionals looking to switch to a career in translation. Career path Junior Translator: £18,000 - £22,000 Freelance Translator: £25,000 - £50,000 Senior Translator: £35,000 - £70,000 Translation Manager: £50,000 - £90,000 Translation Director: £80,000 - £120,000 Localization Manager: £80,000 - £140,000

Building a Freelance Translation Business
Delivered Online On Demand6 hours
£15

Telephone Skills Training

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Telephone Skills Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Telephone Skills Training will help you keep ahead of the pack. The Telephone Skills Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Telephone Skills Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Telephone Skills Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Telephone Skills Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Telephone Skills Training? Course 1: Telesales Executive Training Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 3: Customer Relationship Management Course 4: Sales: Psychology of Customers Course 5: Office Skills Course 6: Dealing With Difficult People Training Course Course 7: Workplace Confidentiality Course 8: Learning Computers and Internet Level 2 Course 9: Level 2 Microsoft Office Essentials Course 10: Stress Management Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Telephone Skills Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Telephone Skills Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructor Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Professional Telephone Receptionist Course Module One: Core Skills Required Module Two: Self-Management (I) Module Three: Self-Management (II) Module Four: Time Management (I) Module Five: Time Management (II) Module Six: Organizing and Planning (I) Module Seven: Organizing and Planning (II) Module Eight: Communication (I) Module Nine: Communication (II) Module Ten: Additional Challenges Course 2: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 4: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Office Skills Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 7: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 8: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Learning Computers and Internet Level 2 Module 01 : Computer Operating and Troubleshooting Module 02 : Internet and Computing - Key Applications Module 03 : Internet and Computing - Tools & Networking Module 04 : Windows 8 for PC Module 05 : Windows 10 - New Developments Module 06 : Cyber Security Awareness Course 10: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Telephone Skills Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Telephone Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Telephone Skills Training
Delivered Online On Demand
£53