55897 Courses

Learn how to effectively manage data breaches under GDPR regulations. Discover essential steps, from establishing a response plan to leveraging GDPR Data Protection Consultancy and gap analysis services. Ensure compliance and protect your organization.

Let's gather for a drink and a nibble after the working day is over! Share your experiences around facilitation, bring a success to celebrate, or a challenge to chew over... while enjoying a well deserved post work refreshment of your choice. Free for all to attend, and open to members of IAF World and non members alike. No need to book (but if do you'll get handy reminders via email!), it's ok to turn up on the day. Find us in Bonnie & Wild in Edinburgh's St James Centre - we’ll have an IAF sign at our table. Bonnie & Wild has many restaurants and bars around a central seating area, so you can have a bite to eat, or join us for a beverage of your choice! For more information email chair@iaf-scotland.org.

Join me on Wednesday 18th May to discuss Staff Retention: We will share ideas and hopefully learn new ideas. We will explore the most effective ways to connect your team. Lets look at how leading in an emotionally Intelligent way can help retain staff.

78, 79, 88 and 99 series Handsets & Voicemail Cisco Call Manager (CCM) & Self Care Portal Jabber WebEx Meetings WebEx Training Centre WebEx Events Centre Attendant Console Standard and Advanced Console (ARC) UCCX/UCCE and Finesse Agent & Supervisor CUIC Reporting

Supervision CPD planning reflective hour

All i-series handsets & 90 series handsets and Voicemail UCE/UCS Softphone UCE/UCS Mobile Apps iOS & Android iPECS ONE Softphone & Mobile Apps iOS & Android Phonelink User Web Portals (Cloud and UCP) Cloud Manager Web Portal/UCP Admin tool Cloud and UCP Attendant Consoles iCalls (Tollring) Call Centre product

Handset Training on Yealink & Fanvil handsets 3CX Web Client User Training 3CX Phone App iOS & Android Mobile Apps Voicemail User Receptionist/Switchboard Supervisor/Agent 3CX Web Client Admin Training (FREE/SMB/STARTUP) 3CX Management Console Admin Training (PRO/ENT) 3CX CFD (Call Flow Designer) **Coming soon! XIMA CCAAS on 3CX Agent, Realtime, Recording and Reporting

Full Stack Development encompasses the complete creation of end-to-end development of both the front-end and back-end of an application. LSET Bridges The Gap Between Education And Employment

Supervisor professional developement reflective journal/workbook

GCSE & IGCSE one-to-one tuition