55609 Courses

Duration 2 Days 12 CPD hours This course is intended for Die Zertifizierung EXIN Information Security Foundation based on ISO/IEC 27001 richtet sich an alle in der Datenverarbeitung tätigen Mitarbeiter. Das Modul eignet sich auch für kleine und mittelständische Unternehmer, die ein bestimmtes Grundwissen im Bereich der Informationssicherheit benötigen. Für Fachkräfte, die neu auf dem Gebiet der Informationssicherheit sind, ist dieses Modul ein guter Anfang. Overview Anwendungsbereich Mit einer Zertifizierung EXIN Information Security Foundation based on ISO/IEC 27001 können Professionals ihr Wissen in folgenden Bereichen nachweisen: Information und Sicherheit: der Begriff, der Wert, die Bedeutung und die Informationssicherheit Bedrohungen und Risiken: die Begriffe Bedrohung und Risiko und wie diese mit der Zuverlässigkeit von Informationen in Beziehung stehen Verfahren und Organisation: Sicherheitsrichtlinie und Sicherheitsorganisation einschließlich der Bestandteile der Sicherheitsorganisation sowie der Umgang mit (Sicherheits)vorfällen Maßnahmen: die Bedeutung von Sicherheitsmaßnahmen wie zum Beispiel physischen, technischen und organisatorischen Maßnahmen Gesetze und Vorschriften: die Bedeutung und Auswirkung von Gesetzen und Vorschriften ie EXIN-Module zum Thema Informationssicherheitsmanagement definieren Informationssicherheit wie folgt: Bei dem Informationssicherheitsmanagement geht es um die Definition, Umsetzung, Aufrechterhaltung, Einhaltung und Bewertung von koh„renten Kontrollen (Maánahmen), die die Verfgbarkeit, Integrit„t, und Vertraulichkeit der (manuellen und automatisierten) Informationsverarbeitung sichern. Das Modul EXIN Information Security Foundation based on ISO/IEC 27001 prft die Grundbegriffe der Informationssicherheit und ihre Beziehungen zueinander. Eine der Zielsetzungen des Moduls ist das Bewusstsein fr den Wert von Informationen zu wecken und ein Verst„ndnis fr die Schwachstellen der Informationsverarbeitung zu vermitteln, um zu verstehen, welche Maánahmen zum Schutz von Informationen notwendig sind. Information und Sicherheit Der Begriff Information Der Wert von Informationen Aspekte der Zuverl„ssigkeit Bedrohungen und Risiken Bedrohungen und Risiken Verfahren und Organisation Sicherheitsrichtlinie und Sicherheitsorganisation Bestandteile Incident Management Maánahmen Bedeutung von Maánahmen Physische Maánahmen Technische Maánahmen Organisatorische Maánahmen Gesetzgbeung und Vorschriften Gesetzgebung und Vorschriften

Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Managers or consultants involved in Environmental Management, Expert advisors seeking to master the implementation of an Environmental Management System, Individuals responsible for maintaining conformance with EMS requirements , EMS team members Overview Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an EMS Learn how to interpret the ISO 14001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an EMS Acquire the expertise to advise an organization in implementing Environmental Management System best practices ISO 14001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Environmental Management System (EMS) based on ISO 14001. During this training course, you will also gain a thorough understanding of the best practices of Environmental Management Systems, consequently reducing an organization?s negative environmental impacts and improving its overall performance and efficiency Introduction to ISO 14001 and initiation of an EMS Course objective and structure Standard and regulatory framework Environmental Management System (EMS) Fundamental principles of environmental management Initiating the EMS implementation Understanding the organization and clarifying the environmental objectives Analysis of the existing management system Plan the implementation of the EMS Leadership and approval of the EMS project EMS scope Policies for environmental management Risk assessment Definition of the organizational structure of environmental management Implementation of an EMS Definition of the document management process Design of controls and drafting of specific policies & procedures Communication plan Training and awareness plan Implementation of controls Incident Management Operations Management EMS monitoring, measurement, continuous improvement and preparation for certification audit Monitoring, measurement, analysis and evaluation Internal audit Management review Treatment of problems and non-conformities Continual improvement Preparing for the certification audit Competence and evaluation of implementers Closing the training

Duration 4 Days 24 CPD hours This course is intended for This course is aimed at IT professionals who support Windows 11 desktops, devices, users, and associated network and security resources. The secondary audience for this course is Desktop/Device Support Technicians (DSTs) who provide Tier 2 support to users with computers that are running the Windows 11 operating system (OS) in a on-premises environment. Overview After completing this course, you will be able to: Install and configure Windows 11 desktops and devices in a Windows Server domain corporate environment Install and customize Windows 11 operating systems and apps Configure local and remote network connectivity and storage Configure data security, device security, and network security Maintain, update, and recover Windows 11. This is a 4-day ILT course designed to provide you with the knowledge and skills required to install and configure Windows 11 desktops and devices in an on-premises Windows Server Active Directory domain environment. Module 1: Installing Windows 11 Introducing Windows 11 Installing Windows 11 Module 2: Upgrading and updating Windows 11 Upgrading to Windows 11 Migrating user state Managing Windows 11 updates Module 3: Configuring Windows 11 devices Local configuration tools in Windows 11 Using Windows Admin Center Using Windows PowerShell Implementing Remote Management Module 4: Configuring network connectivity Configuring network connectivity Implementing name resolution Implementing remote access Module 5: Managing storage Overview of storage options Managing local storage Managing Storage Spaces Module 6: Managing resources Configuring and managing file access Configuring and managing shared folders Implementing Work Folders Managing printers Module 7: Managing apps in Windows 11 Deploying apps Managing access to the Microsoft Store Configuring Microsoft Edge Module 8: Implementing and managing security Managing user and group accounts Configuring User Account Control Implementing BitLocker Implementing Windows 11 security features Securing against network threats Module 9: Monitoring Windows 11 Monitoring Windows 11 Optimizing Windows 11 performance Module 10: Troubleshooting Windows 11 Managing Windows 11 startup Recovering Windows 11 Managing devices and drivers Understanding the registry Recovering files

Duration 5 Days 30 CPD hours This course is intended for This course is intended for both novice and experienced programmers. Some experience in C++, C# or Java is helpful. Overview After completing this course, you will be able to: Write and test JavaScript code in modern browsers. Understand and work with the browser's Document Object Model (DOM). Work DOM objects and write code to respond to events. Add jQuery to their projects and use jQuery to manipulate the DOM and to make Ajax calls. Understand Ajax and Web Services, including HTTP Verbs and asynchronous Ajax calls. Work with XML and JSON data formats. Understand and use RESTful Web Services including ODATA queries. Work with Anonymous Functions, Self-Invoking Functions and Closures. Understand the role of the Window and Navigator objects. Describe and understand variables, 'variable hoisting', and JavaScript objects. This course is an in depth hands-on study of JavaScript. The course includes detailed hands-on labs and Q&A labs. The labs include multiple projects that update an existing web site. This course is similar to the retired Course 20480: Programming in HTML5 with JavaScript and CSS3. Module 1: Basic Scripting JavaScript Basics JavaScript or ECMAScript? Which Version of JavaScript am I Using? Shims, Shivs, and Polyfills Writing and Testing JavaScript Editors and the F12 Tools Key Parts of a Script Module 2: The Document Object Model The DOM Accessing Objects from the DOM Responding to Events Adding Elements to the DOM Module 3: Introduction to jQuery jQuery Downloading the jQuery Library jQuery Versions Linking to the Library Selecting Elements using jQuery Working with the Data Returned by jQuery Setting CSS Properties Running a Function Against the jQuery Return Set Module 4: Ajax and Web Services Web Services HTTP Verbs Data Formats ? XML and JSON Ajax RESTful Web Services OData OData Queries OData Updates Module 5: Diving in Deeper Is JavaScript Compiled? Data Types and Objects Extending Data Types Variables, Scopes and Hoisting Functions The ?this? Keyword Errors Recursion

Duration 2 Days 12 CPD hours This course is intended for Network engineers, technical support personnel, reseller support engineers, and others responsible for implementing and/or maintaining the Juniper Networks products covered in this course. This course benefits individuals responsible for implementing, monitoring, and troubleshooting multicast components in a service provider's network. Overview Identify the components of IP multicast Explain how IP multicast addressing works Identify the need for reverse path forwarding (RPF) in multicast Explain the role of IGMP and describe the available IGMP versions Configure and monitor IGMP Explain the differences between dense-mode and sparse-mode protocols Describe rendezvous point (RP) discovery options Configure and monitor PIM dense and sparse modes Configure and monitor rendezvous point discovery mechanisms Explain the purpose and operation of MSDP Describe the usage of MSDP within a single PIM domain with Anycast RP Describe the usage of MSDP across multiple PIM domains Configure and monitor MSDP Compare the any-source multicast (ASM) and source-specific multicast (SSM) service models Describe the basic requirements, benefits, and caveats of SSM List the address ranges used for SSM Illustrate the role of IGMPv3 and PIM-SM in an SSM implementation Configure and monitor SSM Describe the default PIM sparse mode information distribution Explain how routing policies alter PIM message traffic Describe how MSDP advertises messages to established peers Identify the role of a policy in controlling MSDP message advertisement Explain how you can use a policy to scope multicast groups This two-day course is designed to provide students with detailed coverage of multicast protocol. Course IntroductionIntroduction to Multicast Overview of Multicast Multicast Addresses Reverse Path Forwarding Internet Group Management Protocol Multicast Routing Protocols Overview of Multicast Routing Protocols PIM-DM PIM-SM MSDP MSDP Anycast RP Source-Specific Multicast Overview of SSM Operation SSM Addresses IGMPv3 and SSM PIM-SM and SSM SSM Case Study Multicast and Policy Multicast and Policy Overview Controlling PIM Join and Register Messages Controlling BSR Messages Controlling MSDP SA Messages Implementing Multicast Scoping

Duration 1 Days 6 CPD hours This course is intended for This course is intended for students who want to use more advanced functionalities in Word, including image manipulation, collaboration and revision tracking, cross-referencing and linking, document security, forms, and process automation through macros. Overview In this course, you will learn to use the advanced capabilities of Word 2021. You will: Use images in a document. Create custom graphic elements. Collaborate on documents. Add reference marks and notes. Secure a document. Create and manipulate forms. Create macros to automate tasks. Microsoft© Word enables you to do far more than simple word processing. Word includes advanced image manipulation tools, collaboration features, cross-referencing and linking tools, entry forms and data collection, security features, and tools to automate document production. This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Word Associate (Office 365 and Office 2021): Exam MO-100 and Word Expert (Office 365 and Office 2021): Exam MO-101 certifications. Manipulating Images Topic A: Integrate Pictures and Text Topic B: Adjust Image Appearance Topic C: Insert Other Media Elements Using Custom Graphic Elements Topic A: Create Text Boxes and Pull Quotes Topic B: Add WordArt and Other Text Effects Topic C: Draw Shapes Topic D: Create Complex Illustrations with SmartArt Collaborating on Documents Topic A: Prepare a Document for Collaboration Topic B: Mark Up a Document Topic C: Review Markups Topic D: Merge Changes from Other Documents Adding Document References and Links Topic A: Add Captions Topic B: Add Cross-References Topic C: Add Bookmarks Topic D: Add Hyperlinks Topic E: Insert Footnotes and Endnotes Topic F: Add Citations and a Bibliography Securing a Document Topic A: Suppress Information Topic B: Set Formatting and Editing Restrictions Topic C: Restrict Document Access Topic D: Add a Digital Signature to a Document Using Forms to Manage Content Topic A: Create Forms Topic B: Modify Forms Automating Repetitive Tasks with Macros Topic A: Automate Tasks by Using Macros Topic B: Create a Macro

Duration 5 Days 30 CPD hours This course is intended for Test Programme Managers, Test Managers, and anyone else wishing to take the ISTQB© Certified Tester Advanced Level Test Manager examination. Overview Whilst this course is focused on the syllabus, giving participants the maximum chance of passing the examination, it also contains many real world practical examples. On completion of this course, attendees will have an advanced understanding of test design techniques and will be fully prepared to take the ISTQB© Certified Tester Advanced Level Test Manager examination. ISTQB© is the standard for international qualifications in software testing at an advanced level. The course thoroughly prepares attendees for the ISTQB© Certified Tester Advanced Level Test Manager examination. Testing Process The fundamental test process Test levels and test types Test planning, monitoring and control Test analysis Test design Test implementation Test execution Evaluating exit criteria and reporting Test closure activities Test Management Test management in context Risk-based testing and other approaches for test prioritization and effort allocation Test documentation and other work products Project risk management Other test work products Test estimation Defining and using test metrics Business value of testing Distributed, outsourced, and insourced testing Managing the application of industry standards Reviews Management reviews and audits Managing reviews Metrics for reviews Managing formal reviews Defect Management The defect lifecycle and the software development lifecycle Cross-functional defect management Defect report information Assessing process capability with defect report information Improving the Testing Process Introduction Test improvement process Improving the testing process Improving the testing process with TMMI Improving the testing process with TPI Next Improving the testing process with CTP Improving the testing process with STEP Test Tools and Automation Tool selection Return on investment (ROI) Selection process Tool lifecycle Tool metrics People Skills ? Team Composition Individual skills Test team dynamics Fitting testing within an organization Motivation Communication

Duration 3 Days 18 CPD hours This course is intended for Any IT specialist eager to become an industry recognized expert on Veeam software solutions. Overview This certification is an excellent investment for an IT professional looking to increase productivity, reduce operating costs, increase potential for personal career advancement and gain recognition from the employer and customers. By completing the Veeam Certified Engineer (VMCE) course you should be able to: Get more functionality out of Veeam solutions Identify and resolve issues more efficiently Gain a distinction from your peers The Veeam Certified Engineer (VMCE) course is a 3-day technical deep-dive focused on teaching engineers to architect, implement, optimize and troubleshoot the Veeam software solution. Module 1 Introduction Module 2 Veeam Products Veeam Availability Suite Key Concepts Module 3 Auto Discovery of Backup and Virtual Infrastructure Business Categorization Pre-Defined Alerting Unattended Monitoring Reporting and Dashboards Agentless Data Gathering Hyper-V Specific Features Veeam One Deployment Veeam One Assessment Tool Module 4 Core Components and Their Interaction Optional Components Deployment Scenarios Prerequisites Upgrading Veeam Backup & Replication Module 5 Adding Servers Adding a VMware Backup Proxy Adding a Hyper-V Off-host Backup Proxy Adding Backup Repositories Performing Configuration Backup and Restore Managing Network Traffic Global Notification Settings Getting to Know User Interface Module 6 Creating Backup Jobs Creating Restore Points with VeeamZIP and Quick Backup Backup Copy Replication Creating VM/File Copy Jobs Module 7 SureBackup Recovery Verification SureReplica Module 8 Data Recovery Working with Veeam Backup & Replication Utilities Insight into Recovery from Replica Module 9 Item-Level Recovery Guest OS File Recovery Module 10 Tape Device Support SAN Storage Systems Support Support for Deduplicating Storage Systems Veeam Cloud Connect Veeam Backup Enterprise Manager vCloud Director Support Module 11 Product Editions Comparison Full and Free Functionality Modes Module 12 How to Identify the Problem How to review and analyze the issue Search for additional information Veeam Support

Duration 3 Days 18 CPD hours This course is intended for Any IT specialist eager to become an industry recognized expert on Veeam software solutions. Overview This certification is an excellent investment for an IT professional looking to increase productivity, reduce operating costs, increase potential for personal career advancement and gain recognition from the employer and customers. By completing the Veeam Certified Engineer (VMCE) course you should be able to:Get more functionality out of Veeam solutionsIdentify and resolve issues more efficientlyGain a distinction from your peers The Veeam Certified Engineer (VMCE) course is a 3-day technical deep-dive focused on teaching engineers to architect, implement, optimize and troubleshoot the Veeam software solution. Module 1 Introduction Module 2 Veeam Products Veeam Availability Suite Key Concepts Module 3 Auto Discovery of Backup and Virtual Infrastructure Business Categorization Pre-Defined Alerting Unattended Monitoring Reporting and Dashboards Agentless Data Gathering Hyper-V Specific Features Veeam One Deployment Veeam One Assessment Tool Module 4 Core Components and Their Interaction Optional Components Deployment Scenarios Prerequisites Upgrading Veeam Backup & Replication Module 5 Adding Servers Adding a VMware Backup Proxy Adding a Hyper-V Off-host Backup Proxy Adding Backup Repositories Performing Configuration Backup and Restore Managing Network Traffic Global Notification Settings Getting to Know User Interface Module 6 Creating Backup Jobs Creating Restore Points with VeeamZIP and Quick Backup Backup Copy Replication Creating VM/File Copy Jobs Module 7 SureBackup Recovery Verification SureReplica Module 8 Data Recovery Working with Veeam Backup & Replication Utilities Insight into Recovery from Replica Module 9 Item-Level Recovery Guest OS File Recovery Module 10 Tape Device Support SAN Storage Systems Support Support for Deduplicating Storage Systems Veeam Cloud Connect Veeam Backup Enterprise Manager vCloud Director Support Module 11 Product Editions Comparison Full and Free Functionality Modes Module 12 How to Identify the Problem How to review and analyze the issue Search for additional information Veeam Support