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7919 Courses

Accredited Career Development Skills Training

By iStudy UK

Do you want to improve your ability based on your career? Do you want to get promoted by showing expertise in your field? The course is designed for the people who want to develop their professional skills for their career enhancement. Course Description: Are you bored and burned off your work? This course will help you to get rid of the problem. The course teaches the way to gain skill about the respective area. In the course, you will learn the necessary skills about career development. The course will teach you the skill that you need for your career development. An assessment test for the chosen career will also be taken for your need analysis. Course Highlights Accredited Career Development Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Career Development Skills Training into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Career Development Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Career Development Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Career Development Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Career Basics Introduction 00:30:00 Basics to Career Advancement 00:30:00 How to Get Your Dream Job 01:00:00 Benefits of Meditation 00:30:00 How to Negotiate a Raise 01:00:00 Becoming a Leader 01:00:00 Skills in Career Development Introduction 00:15:00 Ways To Improve Your Performance At Work 00:30:00 Career Aptitude Tests And Career Assessments 00:30:00 Get Mentoring 01:00:00 Importance Of Online Courses 00:30:00 Advantages To Take Offline Courses 00:30:00 Benefits Of Life Lessons 00:30:00 Self Esteem 01:00:00 Mock Exam Final Exam

Accredited Career Development Skills Training
Delivered Online On Demand9 hours 15 minutes
£25

Child Guidance Counselor

4.7(160)

By Janets

Discover the vital role of a Child Guidance Counselor in supporting children's emotional well-being and academic success. Gain insight into their expertise in navigating developmental challenges and fostering healthy coping mechanisms. Learn how these professionals empower young minds to thrive in school and beyond.

Child Guidance Counselor
Delivered Online On Demand1 hour
£9.99

HR Management Course - Level 5

By Training Tale

Begin your career as an HR manager by enrolling in our HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. 8 COURSES BUNDLE INFO Main Course : HR Management Course *** Additional Courses*** Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 5 Diploma in Risk Management Course Course 03: Level 4 Time Management Course Course 04: HR and Payroll Management Course 05: Level 5 Report Writing Course Course 06: Workplace First Aid Training Course 07: Fire Safety Level 2 Course Curriculum *** HR Management Course - Level 5 *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the HR Management Course - Level 5 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this HR Management Course - Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? HR Management Course - Level 5 course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for HR Management Course - Level 5 course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management Course - Level 5 course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

HR Management Course - Level 5
Delivered Online On Demand48 hours
£24

Employability, Job Search Skills and Career Development

4.9(27)

By Apex Learning

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Save Up To £5,206 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Employability Skills and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Employability Skills bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Employability Skills course that will enhance your skills and prepare you for the competitive job market. Also, our Employability Skills experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Employability Skills, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Employability Skills Bundle Consists of the following Premium courses: Course 01: Diploma in Becoming Career Smart Course 02: Interpersonal Skills in Management Course 03: Leadership and Management Training Course Course 04: Assertiveness and Self Confidence Development Course 05: Personal and Networking Skills Course 06: Cross-Cultural Awareness Training Course 07: Business English Perfection Course Course 08: Level 2 Microsoft Office Essentials Course 09: Office Skills and Administration Management Diploma Course 10: Decision Making and Critical Thinking Course 11: People Management Skills Level 3 Course 12: Workplace Confidentiality Course 13: UK Employment Law and Employee Rights Diploma Course 14: Performance Management Benefits you'll get choosing Apex Learning for this Employability Skills: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Employability Skills Bundle Course 01: Diploma in Becoming Career Smart Understanding the Talk Getting Prepared to Make the Call Creative Openings Making Your Pitch Handling Objections Sealing the Deal Following Up Setting Goals Managing Your Data Using a Prospect Board Course 02: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 03: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals Course 04: Assertiveness and Self Confidence Development Self Confidence Introduction Ways to Find Yourself Positive Mindset vs Negative Mindset Do it, Feel it and Achieve it Believe it and Achieve it ESTEEM SELF ANALYSIS STILL STRUGGLING TO FIND AND TO BE CONFIDENT Course 05: Personal and Networking Skills Why Is Networking Powerful? Networking Paradigm Shifts You've Got To GIVE To GET The Power Of 'Likeability' Making The Connection Great Places To Network The Power Of Mentors Course 06: Cross-Cultural Awareness Training Introduction to Cross-Cultural Awareness Cross-Cultural Communication Corporate Cross-Cultural Awareness Cross-Cultural Design Cross-Cultural Competency Cultural Values Working with and Managing a Culturally Diverse Team Course 07: Business English Perfection Course Introduction Greetings Management Speak Debate Applying for a Job Job Interviews Emails Recap Course 08: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 09: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 10: Decision Making and Critical Thinking Introduction to Critical Thinking Critical Thinking and the Judgment of Claims Benefits and Barriers of Critical Thinking Importance of Critical Thinking Recognising a Critical Thinker What Are the Critical Thinking Steps? Critical Thinking Strategies Problem-Solving Through Critical Thinking Decision Making with Critical Thinking Course 11: Creativity and Problem Solving Skills Getting Started The Problem Solving Method Information Gathering Problem Definition Preparing for Brainstorming Generating Solutions (I) Generating Solutions (II) Analyzing Solutions Selecting a Solution Planning Your Next Steps Recording Lessons Learned Course 12: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 13: UK Employment Law and Employee Rights Diploma Basic of Employment Law Legal Recruitment Process Employment Contracts Employee Handbook Disciplinary Procedure National Minimum Wage & National Living Wage Parental Right, Sick Pay & Pension Scheme Discrimination in the Workplace Health & Safety at Work Dismissal, Grievances and Employment Tribunals Workplace Monitoring & Data Protection Course 14: Work Area Organisation for Increased Office Productivity Introduction Purge Redistributing Fences Software Create Work Spaces Proximity Label What You Can Move to Digital Clean Your Desk Off Multiple Inboxes Mailings Discard Dates Magazines File Weekly CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Employability Skills bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Employability Skills is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of Completion (e-Certificate) Digital certificate - Included You will get the PDF Certificate for the title course (Diploma in Becoming Career Smart) absolutely Free! Certificate of Completion (Hard Copy) Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Becoming Career Smart) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Employability, Job Search Skills and Career Development
Delivered Online On Demand
£79

Network and Cyber Security

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Network and Cyber Security will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Network and Cyber Security will help you keep ahead of the pack. The Network and Cyber Security incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Network and Cyber Security will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Network and Cyber Security, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Network and Cyber Security course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Network and Cyber Security? Course 1: CompTIA Networking - Level 4 Course 2: Level 3 Cyber Security Course 3: Secure Programming of Web Applications Course 4: Linux for Absolute Beginners! Course 5: Ethical Hacking Course 6: Functional Skills IT Course 7: Complete Windows 10 Troubleshooting for IT HelpDesk Course 8: Information Management Course 9: GDPR Data Protection Level 5 Course 10: Decision Making and Critical Thinking As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Network and Cyber Security to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Network and Cyber Security: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum Course 1: Network Security Level 2 Security and Risk Management Asset Security Security Engineering Communication and Network Security Identity and Access Management Security Assessment and Testing Security Operations Software Development Security Course 2: CompTIA Networking - Level 4 Course 3: Level 3 Cyber Security FUNDAMENTALS OF NETWORKING GETTING STARTED WITH CYBER SECURITY LET'S BEGIN - THE FUNDAMENTALS OF CYBER SECURITY DIVING DEEP INTO CYBER SECURITY TYPES OF ACTORS, ATTACKS, MALWARE AND RESOURCES FIREWALLS AND ANTIVIRUS KEY SECURITY CONCEPTS Course 4: Secure Programming of Web Applications Section 01: Introduction Section 02: Well-known Vulnerabilities and Secure Programming Section 03: Conclusion and Summary Course 5: Linux for Absolute Beginners! Introduction to Linux Linux Installation Linux Command Line Interface (CLI) Essentials Advanced CLI Usage Linux Development Tools Web Development Project Web Server Setup, Host Cofiguration and App Deployment Linux User Management Linux Network Administration Course 6: Ethical Hacking Introduction to Ethical Hacking Reconnaissance - Surveying the Attack Surface Scanning and Enumeration - Getting Down to Business Network Presence Attacking Web Hacking Social Engineering - Hacking Humans Course 7: Functional Skills IT Section 1: Introduction Section 2: Information Technology Section 3: Components of IT Section 4: Hardware Section 5: Operating System Section 6: Application/Software Section 7: Networking Section 8: Security Section 9: Traffic Flow & Enterprise Level IT Components Section 10: Storage Section 11: Database Section 12: Virtualisation & Cloud Section 13: Management & Other IT Jobs Course 8: Complete Windows 10 Troubleshooting for IT HelpDesk Section 01: Course Introduction Section 02: Prepare Virtual Test Lab Section 03: Installing Windows OS with Multiple Media Section 04: System Troubleshooting without Reboot Section 05: Optimize System Performance (Fix Slowness Issue) Section 06: Active Directory Server Setup (Optional) Section 07: Active Directory Introduction Section 08: File System Related Troubleshooting Course 9: Information Management Module 01: Introduction to Information Management Module 02: Information Management Strategy Module 03: Databases and Information Management Module 04: Management Information Systems (MIS) Module 05: Auditing Information Systems Module 06: Ethical and Social Issues and Data Protection Course 10: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking CPD 125 CPD hours / points Accredited by CPD Quality Standards Requirements There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Network and Cyber Security
Delivered Online On Demand
£53

Aviation Operations Management

5.0(5)

By Online Training Academy

Gaining expertise in Aviation Operations Management can be a strategic move, particularly in the UK where the aviation sector is experiencing significant expansion. With a surge of 20% in air traffic and a 15% rise in aviation-related activities nationwide, the demand for skilled professionals in Aviation Operations Management has skyrocketed. Embracing this field not only offers a pathway to a fulfilling career but also presents ample opportunities for personal and professional growth. With an average annual salary ranges from £25,000 to £60,000, investing in learning Aviation Operations Management can pave the way for a secure and prosperous future. Seize the chance to contribute to the dynamic aviation industry and carve out a stable and lucrative path for yourself. Key Features: This Aviation Operations Management Course Includes: This Aviation Operations Management Course is CPD Certified. Developed by Specialist Lifetime Access Course Curriculum Aviation Operations Management: Module 01: Introduction to Aviation Management Module 02: Airline Operations and Management Module 03: Airport Management Module 04: Safety, Security, and Risk Management Module 05: Regulatory Framework and Compliance Module 06: Future Trends and Challenges in Aviation Management Learning Outcomes Aviation Operations Management Course: Evaluate aviation management principles for effective industry navigation. Analyse airline operations strategies to enhance overall efficiency and performance. Implement airport management techniques for optimal facility functionality. Assess safety, security, and risk management protocols within aviation contexts. Interpret and adhere to regulatory frameworks governing aviation operations. Anticipate and strategise for future trends and challenges in aviation management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Aviation Operations Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Aviation Operations Management. Moreover, this course is ideal for: Aviation enthusiasts seeking in-depth industry knowledge and insights. Professionals aspiring to advance their careers within aviation management roles. Individuals keen on understanding the complexities of airline and airport operations. Those committed to mastering safety, security, and risk management in aviation. Individuals with a keen interest in staying abreast of regulatory frameworks. Requirements There are no requirements needed to enrol into this Aviation Operations Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Aviation Operations Management course. Career path After finishing this Aviation Operations course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Aviation Operations are: Airport Facilities Coordinator - £40K to £70K/year Aviation Industry Trend Analyst - £35K to £60K/year Aviation Manager - £30K to £50K/year Aviation Safety Officer - £40K to £70K/year Aviation Consultant - £45K to £80K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Aviation Operations Management
Delivered Online On Demand3 hours
£10

Call Centre & Customer Service Training

5.0(5)

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£10

Sports Counselling & Risk Prevention

By Compliance Central

Incredible Things Originate from a Little Bundle Special Price Cut Offer Are you looking to enhance your Sports Counselling & Risk Prevention skills? If yes, then you have come to the right place. Our comprehensive courses on Sports Counselling & Risk Prevention will assist you in producing the best possible outcome by mastering the Sports Counselling & Risk Prevention skills. Get 6 CPD Accredited Courses for only £41! Offer Valid for a Limited Time!! Hurry Up and Enrol Now!!! Course 01: Sports Coaching Diploma Course 02: Health & Safety: First Aid Course 03: Sports Therapy Course 04: Hydrotherapy Course 05: Physiology & Pain Management Course 06: Sports Nutrition for Sports and Fitness The Sports Counselling & Risk Prevention bundle is for those who want to be successful. In the Sports Counselling & Risk Prevention bundle, you will learn the essential knowledge needed to become well versed in Sports Counselling & Risk Prevention. Our Sports Counselling & Risk Prevention bundle starts with the basics of Sports Counselling & Risk Prevention and gradually progresses towards advanced topics. Therefore, each lesson of this Sports Counselling & Risk Prevention course is intuitive and easy to understand. Why would you choose the Sports Counselling & Risk Prevention course from Compliance Central: Lifetime access to Sports Counselling & Risk Prevention courses materials Full tutor support is available from Monday to Friday with the Sports Counselling & Risk Prevention course Learn Sports Counselling & Risk Prevention skills at your own pace from the comfort of your home Gain a complete understanding of Sports Counselling & Risk Prevention course Accessible, informative Sports Counselling & Risk Prevention learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Sports Counselling & Risk Prevention bundle Sports Counselling & Risk Prevention Curriculum Breakdown of the Sports Counselling & Risk Prevention Bundle Sports Coaching Diploma Module 01: Introduction to Sports Coaching Module 02: Psychological, Motivational, and Behavioural Training for Sports Module 03: Techniques for Sports Coaching Module 04: Physical Fitness and Training Module 05: Management Skills for a Sports Coach Module 06: Coaching for Popular Sports Module 07: Nutrition Concerns for Athletes Module 08: Sports Injury Prevention and Rehabilitation Module 09: Children and Parent in Sports Module 10: Women Coaches Module 11: Coaching and Ethical Practice Health & Safety: First Aid Module 01: Basic First-Aid Techniques Module 02: Dealing with Minor Injuries at the Workplace Module 03: Call for an Emergency Sports Therapy Module 01: Introduction to Sports Therapy Module 02: Professionalism and Ethics of Sports Therapy Module 03:Anatomy & Kinesiology Module 04: Assessment of Sports Injuries Module 05: Sports Injuries Depend on Sports Profile Module 06: Common Sports Injuries Module 07: Major Sports Injure Module 08: First Aid Treatment Module 09: Sports Nutrition Module 10: Rehabilitation Exercise Module 11: Sports Massage Treatments Module 12: Hydrotherapy & Electrotherapy Hydrotherapy Module 01: Introduction to Hydrotherapy Module 02: Anatomy and Physiology Review Module 03: Types of Hydrotherapy Module 04: Effects of Hydrotherapy Module 05: Common Conditions Treated with Hydrotherapy Module 06: Hydrotherapy for Shoulder and Lower Limb Module 07: Hydrotherapy for Animals Physiology & Pain Management Module 01: Introducing Pain Management Module 02: Pain Theories Module 03: Types of Pain Module 04: Physiology and Psychology of Acute Pain Module 05: Pain as a Long-term Condition Module 06: Back and Neck Pain Module 07: Headache Module 08: Neuropathic Pain and Its Management Module 09: Cancer Pain Module 10: Assessment of Pain Module 11: Relaxation for Pain Management Sports Nutrition for Sports and Fitness Module 01: Introduction to Nutrition Module 02: Nutrients for Life - Macronutrients Module 03:Micronutrients Module 04: Nutrition Requirements from Pregnancy to Teenage Module 05: Nutrition Requirements for Adults and Various Groups Module 06: Healthy Dieting Module 07: Eating Disorders Module 08: Diet and Nutrition Related Diseases Module 09: Use of Nutrition in Different Illnesses/Diseases Module 10: Weight Control Management Module 11: Weight Loss Management Module 12: Basics of Ketogenic Diet Module 13: The Role of Nutritionist CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sports Counselling & Risk Prevention bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Sports Counselling & Risk Prevention. It is also great for professionals who are already working in Sports Counselling & Risk Prevention and want to get promoted at work. Requirements To enrol in this Sports Counselling & Risk Prevention course, all you need is a basic understanding of the English Language and an internet connection. Career path The Sports Counselling & Risk Prevention bundle will enhance your knowledge and improve your confidence. Sports Psychologist: £30,000 to £70,000 per year Performance Analyst: £25,000 to £45,000 per year Sports Counsellor: £25,000 to £45,000 per year Risk Management Specialist (in Sports): £30,000 to £60,000 per year Athlete Development Officer: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate for Free Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Sports Counselling & Risk Prevention
Delivered Online On Demand19 hours
£41

CERTIFICATE IN CAVITY WALL SURVEYING, EXTRACTION &/OR INSPECTION OCCUPATIONS

By Oscar Onsite

REFERENCE CODE 603/4678/4 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This is a work-based learning qualification for those involved in cavity wall surveys/inspections and/or clearance. The qualification has been developed at the request of and in partnership with OSCAR OSNITE https://oscaronsite.co.uk The OSCAR and this qualification are recognised by a number of UKAS Certification bodies, industry bodies, Local Authorities and industry stakeholders. Prior to registering on this qualification, individuals must be registered with OSCAR. The clearance pathway enables individuals to carry out the extraction of cavity wall insulation to create a clear cavity that can be reinsulated or insulated if the system has been used to remove debris only. Candidates must also prove knowledge and competence to create a clear cavity to be able to facilitate External Rendering and External Wall Insulation complying with current Building Regulations. All work must be completed following safe working practices, relevant legislation, and comply with contract information and the allocated timescales. The surveyor/inspection pathway requires candidates to demonstrate the skills and knowledge required to interpret information to be able to carry out a Cavity Clearance survey in accordance with the job specifications, following safe working practices and within the allocated time. The Surveyor must also understand how to communicate with others to ensure work is carried out effectively. This pathway includes identifying and selecting the correct quality of equipment, additionally candidates must understand how to calculate quantity, area and wastage. To achieve this pathway unit the survey work must be carried out in ways that will minimise the risk of damage to the work and surrounding area and using and maintaining equipment effectively. This qualification is made up of 3 mandatory units and 2 pathways. Candidates must complete the mandatory units and one or both of the pathways. The minimum credit value of this qualification is 24 credits. There is also an entirely optional additional unit, if achieved this will appear on the qualification certificate but does not count towards the minimum credit value of the qualification. Qualifications are now required to indicate the total qualification time (TQT), this is to show the typical time it will take someone to attain the required skills and knowledge to meet the qualification criteria, this qualification has a TQT of 240 hours. Qualifications are also required to indicate the number of hours of teaching someone would normally need to gain the skills and knowledge to achieve the qualification. These are referred to as Guided Learning Hours (GLH). The GLH for this qualification is 84. Mandatory Units Level Credit Conforming to General Health, Safety and Welfare in the Workplace Conforming to Productive Working Practices in the Workplace Handling and Storing Resources in the Workplace 2 5 Pathway 1 Cavity Wall Clearance Cavity wall clearance in the workplace CWC1 Pathway 2 – Cavity Extraction Specialist Surveyor/Inspector Surveying/Inspection of Cavity wall clearance in the workplace Summary of the: GQA NVQ LEVEL 2 CERTIFICATE IN CAVITY WALL EXTRACTION OCCUPATIONS SICW1 Additional Unit Erecting and Dismantling Access/Working Platforms in the Workplace Achieving the combination of Mandatory units and the correct choice of Optional credits will mean the qualification has been completed and GQA will provide the qualification title. Where a candidate has completed additional credits, the qualification will list these as “additional credits”, in cases where the candidate has not completed the full qualification and will not go on to do so, a Certificate of credit can be issued for the credits achieved. Assessment guidance: Evidence should show that you can complete all of the learning outcomes for each unit being taken. Types of evidence: Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated in the workplace only, unless indicated under potential sources of evidence (see below). Evidence of knowledge can be demonstrated though performance or by responding to questions. Quantity of evidence: Evidence should show that you can meet the requirements of the units in a way that demonstrates that the standards can be achieved consistently over an appropriate period of time. Potential sources of evidence: The main source of evidence for each unit will be observation of the candidate’s performance and knowledge demonstrated during the completion of the unit. This can be supplemented by the following types of physical or documentary evidence: Accident book/reporting systems Photo/video evidence Safety records Work diaries Training records Timesheets Audio records Telephone Logs Job specifications and documentation Meeting records Delivery Records Records of toolbox talks Witness testimonies Equipment Correspondence with customers Prepared materials and sites Notes and memos Completed work Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for GQA qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy

CERTIFICATE IN CAVITY WALL SURVEYING, EXTRACTION &/OR INSPECTION OCCUPATIONS
Delivered In-Person in Manchester or UK WideFlexible Dates
Price on Enquiry

WordPress Training Course

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 6 Hours 34 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about WordPress development Understand the core competencies and principles of WordPress development Explore the various areas of WordPress development Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert WordPress developer WordPress Training Course Course Master the skills you need to propel your career forward in WordPress development. This course will equip you with the essential knowledge and skillset that will make you a confident WordPress developer and take your career to the next level. This comprehensive WordPress training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this WordPress training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective WordPress development practice and equip you with the essential skills, confidence and competence to assist you in the WordPress development industry. You'll gain a solid understanding of the core competencies required to drive a successful career in WordPress development. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for WordPress developer or for people who are aspiring to specialise in WordPress development. Enrol in this WordPress training course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive WordPress training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this WordPress development can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This WordPress training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This WordPress training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This WordPress training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Wordpress Complete Website MasterClass Introduction WordPress Complete Website MasterClass Promo 00:01:00 WordPress MasterClass Outline 00:01:00 WordPress MasterClass Resources & Assets 00:01:00 Website's Domain & Wordpress Installation & customization WordPress Website Hosting & website domain 00:07:00 Installing WordPress 00:04:00 WordPress tour 00:04:00 Creating WordPress website pages& Gutenberg tour 00:05:00 Creating website's Menus & static page 00:05:00 Installing WordPress Astra theme 00:04:00 Wordpress Page Builder Brizy Installing WordPress Plugin: Brizy 00:08:00 Brizy quick tour (pt1) 00:15:00 14 Brizy quick tour (pt2) 00:06:00 Wordpress Home Page Design Home page design outline & Blisk browser 00:03:00 Website's First Block design (Hero Block) 00:23:00 Business Brand Block design (2nd section) 00:10:00 Overlapping block Design in WordPress Brizy 00:23:00 Testimonials block design 00:02:00 email opt-in form using both WordPress Brizy 00:12:00 Map & contact Block design 00:04:00 WordPress Website's Header Area (Brizy pro) 00:06:00 WordPress Website Footer Area (Brizy pro) 00:07:00 Header Area (WordPress Theme's customizer - Free Brizy version) 00:08:00 Footer Area (WordPress theme's customizer - Brizy free version) 00:06:00 Wordpress Website Responsiveness WordPress Website Responsiveness for tablets 00:09:00 WordPress Website Responsiveness for Mobiles 00:12:00 About us, Contact Us Page & Wordpress Icon Site Icon WordPress Website's About us page design 00:22:00 WordPress website Contact page design 00:13:00 WordPress Site Icon & Astra theme's customizer 00:04:00 Establishing Blog on our Wordpress website Creating WordPress blog page & posts (free & pro Brizy users) 00:11:00 Blog post template (Brizy pro) 00:11:00 Establishing Ecommerce Store on our Wordpress Website Installing WordPress Woocommerce Plugin 00:06:00 Creating Woocommerce Simple Product 00:12:00 ecommerce store visuals (WordPress theme's customizer) 00:06:00 Creating Woocommerce variable products 00:06:00 Creating Discount Coupons & WordPress Wocommerce purchasing cycle 00:06:00 WordPress Woocommerce settings,tax,payment,emails explained 00:08:00 Adding Products&categories to our webpages (using WordPress brizy plugin) 00:08:00 Wordpress Website Optimizations & Technicals WordPress Website Performance optimization 00:10:00 WordPress website back up, transfer & restore 00:08:00 Website official email (domain email & device setup) 00:04:00 Understanding subdomains 00:06:00 Opt2:Alternative method using Cloudflare for WordPress Performance optimization 00:12:00 Optimizing images & creative images Art directions 00:11:00 Facebook Ads - Marketing your Wordpress Website's Products Creating Facebook business account & Creating Store's Page 00:03:00 Integrating facebook pixel 00:03:00 Creating Facebook Ads (campaigns) 00:03:00 Creating Facebook Ads (Ads) 00:02:00 Creating Facebook Ads ( Ad sets) 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

WordPress Training Course
Delivered Online On Demand
£19