3523 Courses

About this Virtual Instructor Led Training (VILT)  Conducted in an interactive manner, Exploration Project Management will include presentations by the course leader, syndicate and plenary exercises, and (optional) assessment of selected participants' projects. Industry case studies will be integrated into all the presentations. The course material will include a course manual (handout) and a course workbook (for exercises). Participants are requested to bring a mini-poster (two PowerPoint slides) as background material for discussion during the course. Training Objectives By the end of this Virtual Instructor Led Training (VILT), participants will be able to: Improve the evaluation, execution and delivery of exploration projects, measured in terms of successful bids for new acreage, increased success rate and volume delivery from exploration drilling, and more rapid progress in appraisal of discoveries. Describe concepts, simple processes, workflows and analysis tools for project execution. Tools include the expert course leader's proprietary project management framework, including project framing and after-action review methodologies, templates for strategy development, decision trees, decision quality frameworks. They also include customised Excel spreadsheets for portfolio modelling, project risk assessment (in new ventures and prospect maturation) and business planning. Understand their role in (a) delivering the company's strategy, (b) contributing data and assessments to key exploration decision makers, and (c) communicating project progress and results to senior management. Target Audience The Virtual Instructor Led Training (VILT) is aimed at exploration professionals with more than 5 to 10 years of experience in the business, who would like to develop their skills for managing exploration projects and presenting the goals and results of their project work to senior management. Exploration and engineering professionals who work in exploration project teams, across the spectrum from new ventures (exploration business development), prospect identification and maturation, and appraisal of discoveries Exploration project leaders Exploration managers The VILT will also benefit professionals from well engineering, petroleum engineering, finance and planning who support exploration activities. Participants are requested to bring a mini-poster (two PowerPoint slides, each printed on A3 paper) as background material for discussion during the course. Course Level Basic or Foundation Trainer Your expert course leader draws on more than 35 years of experience managing, reviewing and directing projects in all aspects of the exploration business: from exploration business development (new ventures), through prospect maturation and drilling, to the appraisal of discoveries. He has more than 30 years' experience with Shell International, followed by 10 years consulting to NOCs in Asia Pacific, Africa and South America and independent oil companies in the United Kingdom, continental Europe and North America. Other than delivering industry training, he has worked on projects for oil & gas companies of all sizes, including independents, national oil companies and (super)-majors, private equity firms, hedge funds and investment banks, and leading management consulting firms. He is an alumnus of Cambridge University. He has M.A and Ph.D. degrees in geology and is a Fellow of the Geological Society of London as well as a respected speaker on management panels at international conferences. Professional Experience Management consultancy & executive education: Advice to investment banks, businesses and major consulting firms. Specialist expertise in upstream oil & gas, with in depth experience in exploration strategy, portfolio valuation and risk assessment. Leadership: Managed and led teams and departments ranging from 3 - 60 in size. Provided technical leadership to a cadre of 800 explorationists in Shell worldwide. Member of the 12-person VP team leading global exploration in Shell, a $3 bln p.a. business and recognised as the most effective and successful among its industry peers. Accountability & decision-making: Accountable for bottom-line results: in a range of successful exploration ventures with budgets ranging from $10's million to $100's million. Made, or contributed to, complex business decisions / investments, taking into account strategic, technical, commercial, organisational and political considerations. Corporate governance: Served as non-executive director on the Boards of the South Rub al Khali Company (oversight of gas exploration studies and drilling in Saudi Arabia) and SEAPOS B.V. (exploration deep-water drilling and facilities management). Technical & operations: Skilled in exploration opportunity evaluation, the technical de risking of prospects, portfolio analysis and managing the interface between exploration and well engineering activities. Unparalleled knowledge of the oil and gas basins of the world, and of different operating regimes and contractual structures, ranging from Alaska, Gulf of Mexico and Brazil, through to the Middle East, former Soviet Union, Far East and Australia. Safety: Following an unsatisfactory audit, became accountable for safety performance in Shell's exploration new ventures. Through personal advocacy and leadership of a small team, delivered pragmatic and effective HSE systems, tools and staff training / engagement and a dramatically improved safety record. R&D: Experience in the 3 key roles in R&D: scientific researcher, research manager, and 'customer' for R&D products. After re-defining Shell's exploration R&D strategy, led the re-structuring of the R&D organization, its interface with 'the business' and approaches to deployment and commercialization. Strategy: Accomplished at formulating competitive strategies in business, R&D and technology deployment, translating them into actionable tactics and results. Defined the exploration strategy of PDO (a Shell subsidiary in Oman) and latterly of Shell's global exploration programme. Professional education, behavioural/motivational coaching: Experienced in organisational re-design, change management, leadership education and talent development. Commercial skills: Personally negotiated drilling compensation claims, educational contracts and E&P contracts, with values of $5 million to $100+ million. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Project Estimating and Scheduling Establishing realistic estimates and goals for projects that support business objectives and meet client expectations is one of the most challenging aspects of project planning. Delivering those results within the agreed-upon time, cost, and quality constraints is also challenging. Attempting to meet impossible deadlines with limited budgets often leads to unplanned product shortfalls, causing long-term support and utilization problems. We have all anguished about this recurring problem, but without having the skills or knowledge to take action, we are unable to break the cycle! The goal of this course is for you to be able to support business objectives and meet client expectations by selecting the right planning approach for realistic and cost effective schedules, as well as project budgets. To achieve that, you will focus on gaining the necessary knowledge, skills, and techniques. What You Will Learn At the end of this program, you will be able to: Use the work breakdown structure (WBS) as the basis for effective estimating of project resources Estimate effort and duration using a variety of techniques Develop preliminary schedules using the critical path method Apply a variety of optimization techniques to refine preliminary schedules Establish realistic schedule and cost baselines, with appropriate contingency reserves Explain how earned value management (EVM) contributes to control time and cost performance Foundation Concepts Project management basic definitions and concepts PES Key driver: competing constraints PES Process and success factors Project Definition and the WBS Project definition overview Work Breakdown Structure (WBS) Decomposition: WBS development technique Resource Planning Resource planning overview Identifying resource requirements Identifying and filling resource gaps Applying resource planning tools Effort and Duration Estimating Estimating overview Estimating perspectives and approaches Estimating techniques Effort and duration estimating best practices Project Scheduling Overview of project scheduling Dependencies and the project network diagram Critical path method (CPM) Optimizing the schedule Budget, Risk, and Contingency Planning Overview of budget, risk, and contingency planning Estimating costs Determining the budget Project risk management processes Planning contingency reserves Project Baseline and Control Overview of project baseline Negotiating and the project baseline Earned value management (EVM) Project variances and actions Project control

Microsoft® Project White Belt® 2016: Virtual In-House Training This workshop serves as an introduction to the interface and features of Microsoft® Project. This workshop serves as an introduction to the interface and features of Microsoft® Project. It is kept up to date with the framework outlined by Project Management Institute's A Guide to the Project Management Body of Knowledge (PMBOK® Guide). This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work. What you Will Learn You'll learn how to: Define key scheduling concepts and terms Effectively navigate the user interface and interpret common views Configure essential elements of a new schedule Enter and modify a task list Set dependencies between tasks Create a basic resource list and generate assignments Format targeted areas of the Gantt Chart view Prepare the schedule for printing Getting Started Introductions Course objectives Course outline Navigating the User Interface and Views The ribbon The Quick Access Toolbar General and display options Major elements on the Project screen The Gantt chart, calendar, and network diagram views The help Setting up a New Schedule New schedules from blank, templates or other files The project starting date and forward scheduling The project standard calendar and exception days Entering, Modifying, and Outlining Task Data Task entering options and edition Unscheduled tasks Duration estimates for a single task or multiple tasks Tasks organization Multi-level outline Notes to detail tasks Creating Dependencies by Setting Links The critical path Critical path calculation in Project Dynamic schedules and dependencies Link tasks in Project Displaying the critical path Entering and Assigning Resources Resource planning Resource list Resource assignments Formatting Gantt Chart View Format options for text and Gantt charts Print options

***24 Hour Limited Time Flash Sale*** Operation Management and Project Management - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Get ready to redefine your professional career with our exclusive Operation Management and Project Management at QLS 7 bundle. This distinct collection combines two QLS-endorsed courses, namely Operations Management - Level 7 and Project Management, paving your way to becoming a savvy strategist and a dynamic project manager. Complementing this duo are five highly relevant CPD QS accredited courses: Business Management, Business Analysis, Business Law, Diploma in Lean Process and Six Sigma, and Commercial Management. These courses take a deep dive into operational processes, project planning, business strategy, data interpretation, legal principles, lean methodologies, and commercial management skills. Imagine the depth and breadth of knowledge you'll possess upon completion! What's more? With each of the two QLS-endorsed courses, you'll receive a hardcopy certificate-a testament to your expanded skill set and unwavering commitment to professional growth. Propel your career forward with this bundle, garnering insights from top-quality theoretical course content. Empower yourself with the tools to succeed in operations and project management. Act now, invest in your future today with the Operation Management and Project Management at QLS 7 bundle. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Advanced Diploma in Project Management at QLS Level 7 Course 02: Diploma in Operations Management at QLS Level 5 CPD QS Accredited Courses: Course 03: Advanced Diploma in Business Management at QLS Level 7 Course 04: Diploma in Business Analysis at QLS Level 5 Course 05: Diploma in Business Law at QLS Level 5 Course 06: Diploma in Lean Process and Six Sigma Course 07: Diploma in Commercial Management at QLS Level 5 Learning Outcomes: By the end of this Operation Management and Project Management bundle course, learners will be able to: Develop a comprehensive understanding of the principles and techniques of operations and project management. Gain an in-depth understanding of business management and business analysis strategies. Understand the principles of business law and how it impacts business operations. Learn the methodologies of Lean Process and Six Sigma to streamline operations and improve quality. Gain proficiency in commercial management and its real-world application. Understand how to effectively strategise and plan for business operations. Develop skills to manage, lead, and succeed in project-oriented roles. Understand the concepts of risk management and quality control in project management. Our Operation Management and Project Management at QLS 7 bundle offers you a unique opportunity to dive into the realms of operations management, project management, business analysis, business law, lean process, six sigma, and commercial management. With these courses, you'll understand how businesses strategize, plan, operate, and analyze their way to success. This bundle uniquely positions you to tackle real-world challenges, improve operational efficiency, manage projects with finesse, and strategies for business success. Each course in this bundle is meticulously designed to provide you with a theoretical understanding of the topic. Learn the principles of business law, explore lean methodologies to streamline operations, understand the nuances of commercial management, and master the techniques of project management. In essence, this bundle equips you with the skills to conquer the world of business and project management. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Operation Management and Project Management bundle course is ideal for: Aspiring operations and project managers seeking theoretical knowledge. Professionals aiming to enhance their understanding of business strategies, analysis, and law. Lean Six Sigma enthusiasts seeking theoretical training. Individuals interested in commercial management. Career path Operations Manager - £45,000 to £65,000 Project Manager - £45,000 to £70,000 Business Analyst - £35,000 to £55,000 Commercial Manager - £50,000 to £75,000 Six Sigma Black Belt - £50,000 to £80,000 Business Lawyer (non-practicing) - £40,000 to £65,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

This course provides an in-depth overview of the roles and responsibilities of a project manager. Students will learn how to plan, execute, and close projects successfully, as well as how to manage project stakeholders, budgets, and schedules. Additionally, the course covers project risk management, communication, and leadership skills needed to be an effective project manager. This project management course offers students a comprehensive understanding of the roles and responsibilities of a project manager. Students will gain valuable insights on how to plan, execute, and close projects successfully, as well as how to manage project stakeholders, budgets, and schedules. After the successful completion of the course, you will be able to learn about the following; Evaluate the importance of effective project management for organizational success. Describe the role of communication in project management. Develop a project plan that incorporates stakeholder needs and expectations. Analyze and mitigate project risks. Evaluate project performance using appropriate metrics and tools. This project management course offers students a comprehensive understanding of the roles and responsibilities of a project manager. Learners will gain valuable insights on how to plan, execute, and close projects successfully, as well as how to manage project stakeholders, budgets, and schedules. The course also focuses on project risk management, communication, and leadership skills that are crucial to being an effective project manager. Effective communication is a key factor in project management, and this course emphasizes the importance of clear and timely communication with project stakeholders, team members, and other relevant parties. Leadership is another crucial skill for a project manager, and this course provides insights into the qualities of an effective leader, including how to inspire and motivate team members, facilitate decision-making, and maintain a positive team culture. By taking this course, Learners will gain valuable knowledge and skills to successfully manage projects from start to finish, and to become effective leaders and communicators in project management roles. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Roles and Responsibilities of a Project Manager - N Self-paced pre-recorded learning content on this topic. Roles and Responsibilities of a Project Manager Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Are you looking forward to Project Management training, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! A project management training course is an intensive training program that teaches managers how to effectively manage projects and people. Managers must understand the various elements of a project, as well as the different skills and qualities required to effectively lead projects. Most training programs are taught by project managers who have completed their own training courses and earned certifications. You will get 4 FREE CPD Accredited Course to make your career more magnificence! FREE Courses includes: Course 01: Agile Scrum Master Course 02: Team Management Course 03: Time Management Course 04: Office Skills Project Management course Basic Learning Outcomes: Upon successful completion of this highly appreciated Project Manager Course, you'll be a skilled professional, besides- Recognise what project management entails. Examine the advantages of learning project management techniques. Determine the life-cycle phases of a project. To divide a project into clearly manageable segments, use a simple lifecycle. List the different project planning instruments. Talk about the significance of finishing projects on schedule. You have the peace of mind that Project Manager course provides the top of the range content in the market. So, stand out in the job market by completing the course. Get CPD accredited certificate and add it to your resume to impress your employers. Key Highlights for Project Manager Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced course modules Course Curriculum: Unit 01: Introduction Unit 02: Project Management Framework Unit 03: Integration Management Unit 04: Stakeholder Management Unit 05: Project Scope Management Unit 06: Schedule Management Unit 07: How Much/Many of the Project Unit 08: Where in the Project Unit 09: How Things are Done on a Project? Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Project Manager course. Besides, this course is ideal for- Office Manager Office Administrator Management Leader Requirements To enrol in this Project Manager course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Project Manager, such as- Project Management Office Manager Project Management Lead Project Management Administrator Certificates CPD Accredited PDF Certificate Digital certificate - Included 4 CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

AgilePM® Practitioner: On-Demand This course offers preparation for the Practitioner-level examination to gain the APMG-International™ / Agile Project Management Practitioner Certification. Agile Project Management (AgilePM) is the result of collaboration between APMG-International and The DSDM Consortium. DSDM (Dynamic Systems Development Method) is the longest-established Agile method, launched in 1995, and is the only Agile method to focus on the management of Agile projects. The method has evolved over the years and the DSDM Agile Project Framework is the latest version of which AgilePM is a subset. DSDM has always operated predominantly in the corporate environment and has consistently demonstrated its ability to successfully work with and complement existing corporate processes. APMG-International is a global Examination Institute accredited by The APM Group Ltd. It is one of the Examination Institutes accredited by AXELOS. APMG-International has regional offices located in Australia, China, Denmark, Germany, the Netherlands, Malaysia, the United States, and the United Kingdom. Their portfolio of qualifications includes the Best Practice qualifications of ITIL®, PRINCE2®, MSP®, M_o_R®, and P3O®. AgilePM is one of their specialist management qualifications, which also include Change Management and Service Catalogue. The course covers all the Practitioner elements of the AgilePM Handbook v2 with: Clear explanations of the method and practical examples provided by your course tutor Sample exam paper for the Practitioner-level exams to enrich your knowledge and understanding A case study to allow you to practice the application of the method to an agile project The Traditional Classroom option includes the Practitioner exam to provide you with the right opportunity to verify your new skill set by way of a professional qualification The Virtual Classroom option includes a Practitioner exam voucher to allow you to choose the date and time of your online exam to verify your new skill set by way of a professional qualification What You Will Learn You will learn how to: Identify and apply the concepts, tools, and techniques described in Section 2 (Digging Deeper) of the APMG-International's Agile Project Management Handbook (v2.0) to agile projects Tailor and customize AgilePM to suit the needs of different projects Use AgilePM in conjunction with other project management methods such as PRINCE2® Prepare yourself for the Practitioner exam in AgilePM Roles and Responsibilities - The PM View The roles Key project manager relationships Agile Project Management - Through the Lifecycle The DSDM process and the project lifecycle Project management focus phase by phase The Effective Use of Products The products Deliver on Time - Combining MoSCoW & Timeboxing Ensuring effective prioritisation Bringing MoSCoW and timeboxing together People, Teams, and Interactions Effective communication Collaboration Requirements and User Stories What is a requirement? User stories Estimating - How and When Coping with uncertainty Estimating through the lifecycle Project Planning through the Lifecycle Planning in a DSDM project Planning activities phase by phase Quality - Never Compromise Quality What do we mean by quality? Solution and process quality Risk Management Project risk How DSDM helps mitigate project risk Tailoring the Approach The project approach questionnaire Summary and Next Steps

Unlock a realm of transformative learning where historical strides have converged into a tapestry of methodologies that drive efficiency and excellence. This comprehensive "Six Sigma, Project Management Lean Process" bundle encapsulates the essence of industries reshaped by innovative breakthroughs. Through a harmonious fusion of strategies, you'll be equipped to refine processes, invigorate project dynamics, and cultivate leaner, more agile operations. Seamlessly integrating principles that underpin profound changes, this "Six Sigma, Project Management Lean Process" bundle package empowers you with a competitive edge. Propel your career with the potent amalgamation of this synergy, shaping your professional future with our' Six Sigma, Project Management Lean Process" bundle. 8 Digital Certificates Are Included With This Bundle Course 1: Diploma in Lean Process and Six Sigma Course 2: Advance Lean Six Sigma Black Belt Course Course 3: Lean Six Sigma: Toolkit Course 4: Project Management Course 5: Team Management Level 5 Course 6: Fundamentals of Quality Management Course 7: Process Improvement Course 8: Process Mapping: Toolkit Learning outcome Master Three Key Methodologies Optimise Operational Efficiency Lead Successful Projects Elevate Quality Standards Make Data-Driven Decisions Hone Comprehensive Problem-Solving Board on a transformative voyage into business excellence with the 'Six Sigma, Project Management Lean Process bundle. This comprehensive package empowers you with a powerhouse of methodologies that have shaped industries and revolutionised operational paradigms. Unveil the secrets of 'Six Sigma, Project Management Lean Process', a dynamic approach that synergises to propel your professional journey. Dive into the depths of Six Sigma's data-driven precision, Project Management's strategic finesse, and Lean Process's streamlined efficiency. In a rapidly evolving business landscape, mastering 'Six Sigma, Project Management Lean Process is not just an option but a necessity. The fusion of these methodologies empowers you to drive innovation, cut wastage, enhance quality, and lead projects to success while maintaining the highest standards of efficiency and excellence. Engage with real-world case studies, interactive simulations, process optimisation, project leadership, and data-driven decision-making. This transformative journey is available to you from anywhere in the world. You only need an internet connection to access the engaging content, collaborate with peers, and interact with expert instructors. Start your journey towards mastery at your own pace. The flexible nature of the Six Sigma, Project Management Lean Process bundle allows you to balance your learning with your existing commitments. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring project managers Quality Control Professionals Business Innovators Process Improvement Specialists Data-Driven Decision Makers Career Advancers Career path Graduates of the 'Six Sigma, Project Management Lean Process bundle are equipped with a versatile skill set that opens doors to various career paths across industries. Some of which are in the following Project Coordinator Quality Assurance Analyst Process Improvement Specialist Project Manager: Responsibilities Operations Manager Lean Six Sigma Black Belt Professional Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Course Overview The innovative Mastering Project Management Skills for Technical Writer has been compiled with the assistance and expertise of industry professionals. It has been carefully crafted to meet the business requirements needed for an outstanding contribution to this role and the career path beyond it. By enrolling in this tutorial, a significant advantage can be gained by the student for securing their dream job and building an excellent reputation in this sector. This popular Mastering Project Management Skills for Technical Writer has been designed to help dedicated individuals train to become the absolute best in this business field. Many other entrepreneurs and talented students have already completed this course, and others like it, empowering them to move onto satisfying and rewarding careers. This unique Mastering Project Management Skills for Technical Writer course is perfectly suited for those dedicated and ambitious individuals who are committed to genuinely becoming the best in the business. The Mastering Project Management Skills for Technical Writer is recognised and accredited by CPD standards, so all contents are guaranteed to be accurate and reputable, adding valuable competencies and qualifications to a CV, making anyone stand out from other potential candidates or business rivals. For added convenience, the Mastering Project Management Skills for Technical Writer consists of a range of educational modules that allow study sessions to be organised at any time and any place When the final assessment of the Mastering Project Management Skills for Technical Writer has been completed, a certificate of completion is supplied to evidence newly acquired skills and knowledge. This will provide a significant boost for job-seeking or entry into a new and exciting career path. The valuable qualification from the Mastering Project Management Skills for Technical Writer course can help to make all the difference in a dynamic employment sector and can also be validated on our website. We are aware that a student's lifestyles and work ethics may not allow much time for a dedicated study session, so the Mastering Project Management Skills for Technical Writer has been specifically designed to be taken at a personally selected pace, and the hours that are suited to each individual. Full access is immediately available after registration, and this can be achieved via any online device, and at any global location you are sighted at. Our fully-trained tutors are committed to helping you throughout the course, and will instantly respond to any queries that are sent to them via email.

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support