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'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills Training will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills Training course. ******Courses are included in this Level 5 Negotiation Skills Training Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Level 5 Negotiation Skills Training course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Level 5 Negotiation Skills Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills Training could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Online Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills Online Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills Online Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills Online Course. ******Courses are included in this Online Bundle Course: Course 01: Negotiation Skills Online Course Course 02: Level 2 Diploma in Business Administration Course 03: Level 2 Certificate in Business Management ******Others included in this Negotiation Skills Online bundle course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills Online Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Negotiation Skills Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills Online Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills Online Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this Negotiation Skills Online Course course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Negotiation Skills Online Course course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Learn core Apache Kafka features along with creating Java, Node.js and Python producers and consumers

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Event and Hospitality Management will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Event and Hospitality Management will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Event and Hospitality Management and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Event and Hospitality Management is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Event and Hospitality Management. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Event and Hospitality Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Event Planner Event Planning 01:33:00 Steps for Planning an Event 02:24:00 Invitations, Greetings, and Dress Code 01:09:00 Table Manners and Table Settings 01:51:00 The Event 01:09:00 What is Event Management 01:48:00 Types of Events 01:57:00 Hospitality Management Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

To succeed in any business or manage any work properly, understanding finance is crucial. Learn how you can conduct a financial investigation for any task or project from this Financial Investigator course and boost your financial skills. This course will help you to understand financial management and the investigation process properly. This comprehensive Financial Investigator course is developed by industry experts with the utmost care and thorough research. All the topics are broken down into simply digestible bite-sized modules, allowing our students to understand each lesson quickly. After completing the Financial Investigator course, you will build up accurate knowledge and skills with proper confidence to enrich yourself. These skills will brighten up your career in the relevant job market. Our Financial Investigator course is the most effective way to obtain a thorough understanding of this subject. You will receive an e-certificate immediately after completing the Financial Investigator course, which will help you find work in the sector and will boost your CV. Enrol in this Financial Investigator course from Course Gate if you want to learn more about this skill and become competent in this area. Learning Objectives Understand the purpose of financial investigation Be able to understand the steps of financial investigation Manage your finance better Learn how financial documentation works Be able to sort and analyse your data properly Help your organisation grow using proper financial management Learn about the roles and responsibilities of a financial investigator Who is this Course for? This introductory Financial Investigator course is ideal for aspiring Financial Investigators who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of Financial Investigation or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Financial Investigator course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Financial Managers Finance Advisors Financial Investigators Managers Accountants Bookkeepers Course Curriculum Module 1: Introduction to Financial Investigator Introduction to Financial Investigator 00:21:00 Module 2: Introduction to Financial Investigation Introduction to Financial Investigation 00:12:00 Module 3: Characteristics of Financial Crimes Characteristics of Financial Crimes 00:13:00 Module 4: Categories of Financial Crimes Categories of Financial Crimes 00:20:00 Module 5: Financial Crime Response Plan Financial Crime Response Plan 00:18:00 Module 6: Collecting, Preserving and Gathering Evidence Collecting, Preserving and Gathering Evidence 00:13:00 Module 7: Laws against Financial Fraud Laws against Financial Fraud 00:18:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

To many, breakfast seems incomplete without bread making it a part and parcel in the breakfast everyday. Learn how you can make bread based on your preferences and flavour from this Bread Making course. This course will teach you the techniques of making healthy and delicious bread that will add another set of skills in your cooking skill. This comprehensive Bread Making course is developed by Industry experts with the utmost care and thorough research. All the topics are broken down into simply digestible bite-sized modules, allowing our students to understand each lesson quickly. Our Bread Making course is the most effective way to obtain a thorough understanding of this subject. After completing the Bread Making course, you will build up accurate knowledge and skills with proper confidence to enrich yourself. These skills will brighten up your career in the relevant job market. Get a certificate fast and boost your career as a baker or other relevant job sectors with our Bread Making Course prepared by qualified professionals. You will receive an e-certificate immediately after completing the Bread Making course, which will help you find work in the sector and will boost your CV. Enrol in this Bread Making from Course Gate if you want to learn more about this skill and become an excellent baker. Learning Objectives Learn about the basics of bread making Understand the steps of baking and making bread Familiarise with various ingredients Know about different types of bread Learn how to preserve bread and keep them safe Be able to bake high-quality bread Understand the laws and regulations of baking and establishing your baking business Who is this Course for? This introductory Bread Making course is ideal for aspiring bread and pastry makers who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of Bread Making or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Bread Making course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Bakers Bread Makers Pastry Makers Cooks Chefs Course Curriculum Module 01: Introduction to Bread Making Introduction to Bread Making 00:12:00 Module 02: Equipment Equipment 00:19:00 Module 03: Basics of Baking Basics of Baking 00:12:00 Module 04: Basic Techniques Basic Techniques 00:14:00 Module 05: Make Your Own Sourdough Make Your Own Sourdough 00:17:00 Module 06: Making Bread Using Straight Dough Making Bread Using Straight Dough 00:13:00 Module 07: More Recipes More Recipes 00:31:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Description:  Home decorating is the process of styling and redesigning a home to make it more presentable. To make a home better, garden can also be styled based on the preferences of the owner. Knowing how to do home decorations and gardening will give you an advantage. Clients will prefer to have someone who knows more than one skills to avoid the hassle of hiring different people. This course will help you learn the skills on home decorating and gardening to help you in your career advancement. Who is the course for? Professionals who have an experience in Interior Designing Beginners who have an interest in learning how to have an interior designing career. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Home Decorating, Improving and Gardening Course will be very beneficial and helpful to: Creative Design Maker Designer Design Company Owner Gardener Interior Designer. Module 1: Home Decorating HOW TO REARRANGE A ROOM 02:00:00 HOW TO ANALYZE A ROOM AS PROFESSIONALS DO BEFORE YOU 01:00:00 HOW TO CREATE A ROOM 02:00:00 HOW TO DETERMINE CHARACTERS OF HANGINGS AND FURNITURES-COVERING FOR A GIVEN ROOM 01:00:00 CANDLESTICKS, LAMPS, FIXTURES FOR GAS AND ELECTRICITY, AND SHADES 01:00:00 WINDOW SHADES AND AWNINGS 00:30:00 TREATMENT OF PICTURES AND PICTURE FRAMES 01:00:00 TREATMENT OF PIANO CASES 00:15:00 TREATMENT OF DINING-ROOM BUFFETS AND DRESSING-TABLES 00:15:00 TREATMENT OF WORK TABLES, BIRD CAGES, DOG BASKETS AND FISH GLOBES 00:30:00 TREATMENT OF FIREPLACES 00:30:00 TREATMENT OF BATHROOMS 01:00:00 PERIOD ROOMS 01:00:00 PERIODS IN FURNITURE 01:00:00 CONTINUATION OF PERIODS IN FURNITURE 01:00:00 THE GOTHIC PERIOD 00:30:00 THE RENAISSANCE 01:00:00 FRENCH FURNITURE 01:00:00 THE PERIODS OF THE THREE LOUIS 01:00:00 THE MAHOGANY PERIOD 02:00:00 THE COLONIAL PERIOD 00:30:00 THE REVIVAL OF DIRECTOIRE AND EMPIRE FURNITURE 00:30:00 THE VICTORIAN PERIOD 00:30:00 PAINTED FURNITURE 00:30:00 TREATMENT OF AN INEXPENSIVE BEDROOM 01:00:00 TREATMENT OF A GUEST ROOM (Where economy is not an item of importance) 01:00:00 A MODERN HOUSE IN WHICH GENUINE JACOBEAN FURNITURE IS APPROPRIATELY SET 00:30:00 UNCONVENTIONAL BREAKFAST-ROOMS AND SPORTS BALCONIES 01:00:00 SUN-ROOMS 01:00:00 TREATMENT OF A WOMAN'S DRESSING-ROOM 00:30:00 THE TREATMENT OF CLOSETS 00:30:00 TREATMENT OF A NARROW HALL 00:15:00 TREATMENT OF A VERY SHADED LIVING-ROOM 00:15:00 SERVANTS' ROOMS 00:15:00 THE BABY'S ROOMS: THE DAY ROOM, THE NIGHT ROOM 01:00:00 ROOMS FOR THE ELDERLY 01:00:00 A YOUNG GIRL'S ROOM 01:00:00 THE YOUNG BOY'S ROOM 00:30:00 TABLE DECORATION 01:00:00 WHAT TO AVOID IN INTERIOR DECORATION: RULES FOR BEGINNERS 01:00:00 FADS IN COLLECTING 01:00:00 WEDGWOOD POTTERY; OLD AND MODERN 01:00:00 ITALIAN POTTERY 00:15:00 VENETIAN GLASS, OLD AND MODERN 00:30:00 CONCLUSION 00:15:00 Module 2: Home Improvement Choosing A Contractor 01:00:00 Pollution and Remodeling 00:30:00 Do It Yourself Bathroom Remodeling 00:30:00 Tips for Installing Leak-proof Showers 00:30:00 Do It Yourself Kitchen Remodeling 00:30:00 Installing Kitchen Cabinets 00:30:00 Choosing Countertops 00:30:00 Adding A Bedroom 00:30:00 Basement Problems Turned Around 00:30:00 Options for Lighting Your Home 00:30:00 How To Lay Indoor-Outdoor Carpet 00:30:00 Tips for Installing A Tile Floor 00:30:00 How To Prepare to Install Moulding 01:00:00 TV Stand Design Ideas 00:30:00 Home Air Conditioning Maintenance Made Easy 01:00:00 How To Diagnose Central Heating Systems 00:30:00 Insulation 00:30:00 Fixing Your Sink 00:30:00 Fixing Clogged Pipes and Drains 00:30:00 Replacing Screens 00:30:00 Replacing Doors 01:00:00 Six Tips For Decks Built to Last 00:30:00 Three Steps To Refinish Your Decks 00:30:00 Installing Your Hot Tub 00:30:00 Low Hassle Exterior Painting 00:30:00 Low Hassle Roof Repair 00:30:00 Gardens for Profit and Beauty 01:00:00 Judging Construction - Ground and Walls 00:30:00 Judging Construction - Ground and Walls 00:30:00 Choosing An Alarm System, Hardware AND People 00:30:00 Module 3: Gardening Organic Gardening Basics 00:30:00 Having a Plan 00:30:00 Having the Right Tools 01:00:00 Making your Own Mulch 01:00:00 Natural Pest Control 00:30:00 Organic Fertilizer 01:00:00 Planting 01:00:00 Harvesting 01:00:00 What to Avoid 01:00:00 Benefits of Organic Gardening 01:00:00 Mock Exam Mock Exam- Home Decorating, Improving and Gardening Course 00:30:00 Final Exam Final Exam- Home Decorating, Improving and Gardening Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00