8349 Courses

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Embark on a transformative journey into the world of Facilities Management with our comprehensive course designed to shape adept professionals in this dynamic field. 'Certificate in Facilities Management at QLS Level 3' is not just a course; it's your passport to becoming a maestro in orchestrating seamless, efficient, and sustainable spaces. From unraveling the intricacies of space management to delving into the nuances of sustainable practices, this course is your key to unlocking excellence in Facilities Management. In this unique learning odyssey, each module is a stepping stone towards mastery, covering essential aspects such as Human Resource and Contract Management, Health and Safety at Work, and Business Development. Imagine this course as your compass, guiding you through the complexities of Maintenance and Repairs, Project Management, and the art of Succession Planning. Join us, and let's redefine the future of Facilities Management together. Learning Outcomes Master the fundamentals of Facilities Management. Develop expertise in Space Management for optimal efficiency. Learn the intricacies of managing workplace services. Excel in Human Resource and Contract Management. Implement sustainable practices for eco-friendly facilities. Why choose this Certificate in Facilities Management at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Certificate in Facilities Management at QLS Level 3 course for? Aspiring Facilities Managers seeking comprehensive knowledge. Professionals in related fields aiming to expand their skill set. Individuals interested in sustainable and efficient space management. Business owners looking to enhance their workplace efficiency. Anyone passionate about mastering the art of Facilities Management. Career path Facilities Manager: £30,000 - £60,000 Space Planning Specialist: £25,000 - £50,000 Health and Safety Officer: £28,000 - £55,000 Project Manager: £35,000 - £70,000 Sustainability Consultant: £40,000 - £75,000 Business Development Executive: £32,000 - £65,000 Prerequisites This Certificate in Facilities Management at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Certificate in Facilities Management at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Facility Management Introduction to Facilities Management 00:26:00 Module 02: Space Management Space Management 00:22:00 Module 03: Managing Workplace Services Managing Workplace Services 00:31:00 Module 04: Human Resource and Contract Management Human Resource and Contract Management 00:23:00 Module 05: Lease Purchase and Vendor Management Lease Purchase and Vendor Management 00:25:00 Module 06: Health and Safety at Work Health and Safety at Work 00:24:00 Module 07: Sustainable Facility Management Sustainable Facilities Management 00:16:00 Module 08: Maintenance and Repairs Maintenance and Repairs 00:19:00 Module 09: Project Management Project Management 00:28:00 Module 10: Business Development and Succession Planning Business Development and Succession Planning 00:27:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Embark on a captivating journey through the meticulous art of quantity surveying and cost estimation. The 'Quantity Surveying and Cost Estimation Course' offers a panoramic view of the construction landscape, blending legal, technological, and managerial insights. From the intricacies of building laws and procurement to the finesse of cost management, this course illuminates the multifaceted role of a quantity surveyor. Grasp the science behind building pathology, adaptation, and the delicate art of report writing, all while setting a solid foundation for a bright career ahead. Learning Outcomes Understand the core principles of building laws and their applications. Navigate the realms of building procurement and effective contract administration. Gain insights into modern building technology and its nuances. Master the techniques of cost estimation and the myriad factors influencing it. Acquire the skills for effective cost management and material resource planning. Why choose this Quantity Surveying and Cost Estimation Level 3 at QLS course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Quantity Surveying and Cost Estimation Level 3 at QLS Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Quantity Surveying and Cost Estimation Level 3 at QLS course for? Aspiring quantity surveyors eager to kickstart their journey. Construction managers aiming to expand their expertise. Building professionals looking to refine their cost estimation skills. Legal professionals in the construction sector. Architects and designers keen on understanding project costs and management. Career path Quantity Surveyor: £30,000 - £50,000 Cost Engineer: £35,000 - £55,000 Construction Project Manager: £40,000 - £65,000 Building Estimator: £28,000 - £45,000 Contract Administrator: £32,000 - £48,000 Procurement Manager in Construction: £38,000 - £60,000 Prerequisites This Quantity Surveying and Cost Estimation Level 3 at QLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Quantity Surveying and Cost Estimation Level 3 at QLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Quantity Surveying and Cost Estimation Module 1: Building Law Principles 00:29:00 Module 2: Building Procurement and Contract Administration 00:51:00 Module 3: Building Technology 00:32:00 Module 4: Cost Estimation 00:34:00 Module 5: Elements and Factors influencing Cost Estimation 00:16:00 Module 6: Cost Management 00:19:00 Module 7: Management of Material for construction 00:20:00 Module 8: Building Pathology 00:23:00 Module 9: Building Adaption 00:37:00 Module 10: Report Writing 00:18:00 Module 11: Legal Aspects 00:18:00 Mock Exam Mock Exam - Quantity Surveying and Cost Estimation Level 3 at QLS 00:20:00 Final Exam Final Exam - Quantity Surveying and Cost Estimation Level 3 at QLS 00:20:00 Assignment Assignment - Quantity Surveying and Cost Estimation Level 3 at QLS 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

This CompTIA Healthcare IT Technician Diploma ensures IT professionals have the knowledge and skills needed to succeed in installing, managing and troubleshooting IT systems in medical and clinical settings. Healthcare IT technicians are essential in maintaining a high quality of care to patients in hospitals nationwide. The Healthcare IT Technician certificate is a new credential for IT professionals entering the fast-growing field of Health Information Technology (HIT). It validates a fundamental grasp of healthcare regulatory requirements, healthcare and IT terminology, computer hardware & software, network topologies, and how to best apply these skills and knowledge in a modern medical practice. The Healthcare IT Technician certification exam also covers HIPPA compliance issues, code of conduct policies and best practices for storing, securing and backing up mission-critical data. Earning your CompTIA Healthcare IT Technician certificate is a distinctive step toward a career in healthcare information technology. And this course will help you to get it. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then CompTIA Healthcare IT Technician Diploma is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited qualification. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £30,000. The sky really is the limit. Course Curriculum Healthcare IT Fundamentals Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:04:00 Regulations, Standards, and Stakeholders 00:13:00 HIPAA Controls and Compliance 00:07:00 The Medical Environment Healthcare Organizations 00:14:00 Medical Terminology, Equipment, and Software 00:12:00 Medical Coding and Billing 00:05:00 Medical Computer Interfaces 00:06:00 Using IT in the Medical Workplace Roles and Responsibilities 00:09:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:02:00 Healthcare IT Technical Components Computing Essentials 00:05:00 Networking 00:32:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Providing Medical IT Support Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:19:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:07:00 Security Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:09:00 Manage Wireless Security 00:14:00 Perform Backups and Disaster Recovery 00:18:00 Mock Exam Mock Exam - CompTIA Healthcare IT Technician Diploma 00:20:00 Final Exam Final Exam - CompTIA Healthcare IT Technician Diploma 00:20:00

Fuel your career in automotive maintenance and technical trades with the Automotive Mechanic & Technical Training Mini Bundle. This bundle brings together essential, job-ready skills in Puwer, Bike Maintenance, Bicycle Maintenance, RIDDOR, and Welding—equipping you to meet employer demands in garages, workshops, manufacturing, and safety-critical environments. Whether you’re looking to maintain high standards or take on specialized technical roles, understanding Puwer and RIDDOR compliance alongside hands-on skills in Bike Maintenance, Bicycle Maintenance, and Welding sets you apart from the competition. Description The automotive industry values technicians who can combine mechanical know-how with health and safety compliance. This bundle delivers the full package. Puwer and RIDDOR training ensure you understand the essential workplace safety regulations, while Bike Maintenance, Bicycle Maintenance, and Welding provide practical skills needed for hands-on repairs and fabrication. Workshop owners and manufacturers are urgently seeking mechanics who bring both technical expertise and compliance confidence. This blend of skills means you’re not just fixing vehicles—you’re safeguarding operations. It’s a compelling combination that fast-tracks hiring decisions in automotive and related sectors. FAQ Which jobs does this bundle prepare me for? Automotive mechanic, bike technician, welder, workshop safety officer, and maintenance technician. Is health and safety training included? Yes—Puwer and RIDDOR focus on compliance with essential UK workplace safety regulations. Are these skills relevant beyond automotive? Absolutely. Skills like Welding and RIDDOR are valuable in manufacturing and industrial settings. Can I specialize in bike or bicycle maintenance? Yes. Both Bike Maintenance and Bicycle Maintenance skills are in demand in retail and service sectors. Is this bundle suitable for new entrants? Definitely. It offers a complete foundation to start or upgrade your career in automotive mechanics. How quickly can I expect to find work? Demand for qualified mechanics and technicians is strong; starting now puts you in prime position.

The Insurance and VAT Essentials Course offers a clear and insightful introduction to two critical areas for professionals navigating today’s financial and regulatory environment. This course breaks down the fundamentals of the insurance industry, from understanding its principles to exploring specific sectors such as personal, commercial, and life insurance. Participants will also gain valuable knowledge about underwriting and recognising insurance fraud, giving a well-rounded foundation in insurance essentials. Alongside this, the course thoroughly covers VAT, guiding learners through the mechanics of VAT calculation, registration, and rates, as well as the practicalities of invoicing, record-keeping, and VAT returns. Designed for those seeking a solid grounding without the need for physical attendance, this course delivers content that is both relevant and up to date with UK standards. Whether you are looking to refresh your knowledge or expand your professional toolkit, the modules are structured to provide clear, accessible insights into the workings of insurance and VAT. Perfectly suited to individuals working in finance, administration, or business management, this course ensures you understand the key concepts and processes, helping you confidently handle insurance and VAT matters in a professional setting. Insurance and VAT Essentials Combo Training Included: Course 01: Insurance Course 02: Introduction to VAT Key Features CPD Accredited Insurance and VAT Essentials courses Instant 2 PDF certificate Fully online, interactive Insurance and VAT Essentials course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Insurance and VAT Essentials course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Insurance and VAT Essentials training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Insurance and VAT Essentials course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Curriculum Course 01: Insurance Module 01: Insurance Industry Module 02: The UK Insurance Industry Module 03: Principles of Insurance Module 04: General Insurance Module 05: Personal Lines Insurance Module 06: Commercial Lines Insurance Module 07: Liability Insurance Module 08: Life Insurance Module 09: Insurance Fraud Module 10: Underwriting Process Course 02: Introduction to VAT Module 01: Understanding VAT Module 02: VAT Terminology and Calculation Module 03: VAT Taxable Persons Module 04: VAT Registration Module 05: VAT Rates Module 06: Invoicing and Records Module 07: VAT Application in Goods, Services and Vehicles Module 08: Supply Module 09: The VAT Return Module 10: Tips on VAT Compliance Module 11: VAT Exemptions and Zero-Rated VAT Module 12: Miscellaneous VAT Issues and Penalties Module 13: Making Tax Digital Accreditation All of our courses are fully accredited, including this Insurance and VAT Essentials course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Insurance and VAT Essentials course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about AX and Pension basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion Digital certificate - Included

Royal College of Chiropractors and First Aid for Life specialist chiropractor first aid course covering specific medical emergencies in a chiropractic setting (3 hours verifiable CPD) This RCC first Aid and 3 hours verifiable CPD for chiropractors course is a specialist first aid course covering specific medical emergencies in a chiropractic setting. Including topics such as recognising a stroke or pneumothorax, fainting (syncope), head injuries, diabetes and hypoglycaemia, managing spinal injuries in an emergency situation and much more. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. The RCC first Aid and 3 hours verifiable CPD for chiropractors course is equivalent to 3 hours of verifiable CPD and you will have continuous access to the course for 12 months. This course fulfils the criteria for Appointed Person first aid training, however a more comprehensive practical course is required in order to be a full First Aider. This training does not seek to replace a practical first aid course and practical training is strongly recommended in order to prepare fully for medical emergencies and to experience the force required for CPR and learn exactly how to roll someone into the recovery position and other practical skills.  It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Keep yourself safe Priorities of Treatment Preparing for an emergency Helpful information What to put in your First Aid kit Information to give the Emergency Services Role of the First Aider The Primary Survey – How to help in an Emergency Danger Response Airway Breathing Chest Wounds Collapsed Lung or a sucking chest wound Flail Chest Fainting Head Injuries What to look for and what to do Suspected brain injury Compression and concussion Skull Fracture Strokes and Trans Ischaemic Attacks Spinal Injuries Log rolling someone into recovery position Diabetic emergencies Useful advice Final Lesson & quiz

An Accredited CPD-Certified Training Seminar for Employers, HR Managers, and Team Leaders Workshop Host Julie Johns MBE Format: Live Teams Session Duration: 1 hour Cost: £79.00 per person “1 in 4 women and 1 in 7 men will experience domestic abuse in their lifetime.” (Source: Office for National Statistics) Domestic abuse is a workplace issue—whether it occurs inside or outside the home. This session provides a valuable introduction for employees in developing and embedding policies that protect staff, promote wellbeing, and fulfill legal and ethical responsibilities. Workplaces play a vital role in recognising, responding to, and supporting employees affected by domestic abuse. Having an effective Domestic Abuse Policy and Procedures will ensure your workplace is ‘A Safe Space to Work.’ What You'll Gain By attending this 1 hour live Teams Session, you will: Learn the main components of an effective workplace domestic abuse policy Learn how to embed procedures that support impacted employees safely and sensitively Clarify the legal, health and safeguarding responsibilities of employers Explore how to respond appropriately to disclosures of domestic abuse Learn the next steps for implementation within the workplace Why Attend? This seminar is ideal for organisations developing internal domestic abuse policies and procedures. The session offers practical steps to align with best practice, legal requirements, and trauma-informed approaches—supporting both compliance and compassion. By the end of the session, attendees will feel confident in: Drafting or refining a domestic abuse policy Creating a safe environment in which to disclose Building internal response plan that includes HR, line managers and support services Additional Benefits CPD credits awarded with certificate Printable handouts and policy templates provided Certificates of attendance available on request FREE Domestic Abuse Policy FREE 30 minute consultation This seminar serves as a strong introduction to domestic abuse policies and procedures and sets out clear actions to take to ensure your workplace is a ‘Safe Space to Work’. Group Bookings available. Please contact julie@safespaceconsultancy.org with your request and to discuss fee.

One in six adults in the UK face abuse or neglect. A chilling statistic, right? But what if you could be the voice they need to be heard? This Level 5 Diploma in Safeguarding Vulnerable Adults Training equips you with the knowledge and safeguarding adults skills to become a saviour, protecting those who can't protect themselves and building a safer world. This comprehensive safeguarding adults program unravels the intricacies of safeguarding legislation, from understanding different types of abuse to recognising the roles and safeguarding adults' responsibilities of everyone involved. You can confidently identify signs of abuse, navigate complex safeguarding policies, and report concerns effectively, ensuring no vulnerable voice is ever silenced. Learn how to communicate effectively, build trust, and respond with empathy and clarity to any disclosure, safeguarding adults at every step. Don't wait for another silent scream to go unheard. Enrol now and together, we can build a world where every vulnerable adult is heard, protected, and empowered to thrive. Package Details Gain comprehensive knowledge and skills to safeguard vulnerable adults, ensuring their safety and well-being. Develop effective safeguarding strategies and interventions. Study at your own pace and schedule, with 24/7 access to course materials and dedicated support from safeguarding experts. Learn from any smart device, anytime, anywhere, making safeguarding knowledge readily available. Equip yourself with the skills and knowledge to make a positive impact on the lives of vulnerable adults, contributing to a safer and more supportive society. Learning Outcomes Understand the risks & vulnerabilities faced. Create safe & supportive environments. Identify & report safeguarding concerns. Promote well-being & protect vulnerable adults. Become a champion for safeguarding best practices. Level 5 Diploma in Safeguarding Vulnerable Adults Training Module 01: An Introduction to Safeguarding of Vulnerable Adults Module 02: Safeguarding Legislations Module 03: Understanding Abuse and Neglect Module 04: Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities Module 05: Understanding the Importance of Communication in Care Module 06: Sharing Information and Responding To a Disclosure Module 07: Reporting Your Concern Certificate of Achievement CPD Accredited Certificate This CPD-accredited certificate equips you with the knowledge and safeguarding adult skills to recognise, report, and prevent abuse. Create safe environments, empower others, and make a difference in your community. Invest in your ethical responsibility with your £4.79 instant PDF download or £9.99 hard copy certificate. Be a voice for those who need it most. Endorsed Certificate of Achievement from the Quality Licence Scheme Get an endorsed certificate of achievement from the QLS, recognising your commitment to safeguarding adults and their well-being. This free-to-receive certificate (international postage £10) equips you with the knowledge and skills to identify, report, and prevent abuse. Create safe environments, empower others, and make a lasting difference in your community. Endorsement Become a champion for vulnerable adults with this QLS-endorsed Level 5 Diploma. The QLS acknowledges this course's commitment to high-quality training, equipping you with the knowledge and skills to identify, report, and prevent abuse. Create safe environments, empower others, and make a lasting difference in your community with this respected endorsement. Who is this course for? Level 5 Diploma in Safeguarding Vulnerable Adults Training Social workers and care workers Nurses and healthcare professionals Teachers and educators Police officers and law enforcement Volunteers and community workers Requirements Level 5 Diploma in Safeguarding Vulnerable Adults Training To enrol in this Level 7 Advanced Diploma in Microsoft Power BI, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Safeguarding Vulnerable Adults Training Adult Social Worker: £28,000 to £40,000 per year Safeguarding Officer: £25,000 to £35,000 per year Community Outreach Coordinator: £22,000 to £30,000 per year Care Home Manager: £30,000 to £45,000 per year Advocacy Worker: £20,000 to £28,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In a heart-pounding moment during a fire hazard, screams fill the air, flames flicker in the corner, and panic threatens to grip everyone. This is where you, the fearless Fire Warden, step up. This Level 5 Diploma in Fire Warden Training equips you with the knowledge and skills to be cool-headed amid chaos, ensuring the safe and swift evacuation of everyone in your care. This fire warden course helps to turn you into a leader in action. The fire warden training program teaches you about the Fire Triangle that fuels any blaze. You'll master risk assessments, becoming a fire warden for potential hazards lurking in every corner. Learn to decipher fire plans and safety arrangements, understanding your role as a Fire Warden like never before. Become the beacon of hope in a fiery crisis. Be more than just an employee, but a life-saver, a strategist, a Fire Warden. Enrol now and become the fire warden that makes a difference! Package Details Specialised Fire Warden training modules in an online format. Dynamic, user-friendly online learning environment. Constant access to fire warden materials and learner assistance. Learn using any smart device, adaptable to your lifestyle. Designed for future safety managers and interested students. Commitment to an engaging fire warden educational experience. Learning Outcomes Master skills in fire warden and safety procedures. Competent to initiate your fire warden safety consultancy. Teach others about fire safety, fostering community awareness. The fire warden certificate adds significant value to your profile. Elevate your fire warden career in safety management. Level 5 Diploma in Fire Warden Training Module 01: Fire Warden Safety An Introduction Module 02: Understanding Fires - The Fire Triangle Module 03: Risk Assessments Module 04: The Fire Plan and Safety Arrangements Module 05: Fire Evacuation Procedures and Strategies Module 06: Personal Emergency Evacuation Plans Certificate of Achievement CPD Accredited Certificate Upon finishing the Fire Warden Training course, receive a CPD Accredited Certificate. Options include an instant PDF for £4.79 or a physical copy for £9.99. We ensure our fire warden course stays relevant and up-to-date, and recommend annual updates even though the certificate does not expire. Endorsed Certificate of Achievement from the Quality Licence Scheme Graduates of the Fire Warden Training course will be awarded an endorsed Certificate of Achievement from the Quality Licence Scheme. To celebrate your success, this fire warden certificate can be ordered for free and mailed to you. A postage charge of £10 is required for international deliveries. Endorsement The Fire Warden Training course has earned the endorsement of the Quality Licence Scheme for its outstanding non-regulated educational content and training standards. As a UK authority on training quality, the QLS confirms that this course meets rigorous educational criteria in fire safety training. Who is this course for? Level 5 Diploma in Fire Warden Training Facility Managers Safety Officers Building Managers Corporate Professionals Health and Safety Representatives Event Organisers Emergency Response Teams Requirements Level 5 Diploma in Fire Warden Training To enrol in this Level 7 Advanced Diploma in Microsoft Power BI, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 5 Diploma in Fire Warden Training Fire Safety Officer: £25,000 to £40,000 per year Health and Safety Manager (with a focus on fire safety): £30,000 to £50,000 per year Emergency Response Coordinator: £28,000 to £45,000 per year Fire Prevention Specialist: £30,000 to £45,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each