1343 Courses

Register on the Call Centre Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Call Centre Training course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Call Centre Training course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Call Centre Training course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Clinical Training for Nurses and Carers - Catheterisation today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Clinical Training for Nurses and Carers - Catheterisation is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Clinical Training for Nurses and Carers - Catheterisation Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Clinical Training for Nurses and Carers - Catheterisation, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Clinical Training for Nurses and Carers - Catheterisation Introduction to Urinary Catheterisation 00:20:00 The Urinary System 00:15:00 Patients' Guide for Catheterisation 00:35:00 Guidance for Nursing and Care Staff 00:30:00 Protocol for Female Catheterisation 00:15:00 Protocol for Male Catheterisation 00:10:00 Protocol for Handling Catheter & Catheter Bags 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the CBT for Children and Adults with Role Playing today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The CBT for Children and Adults with Role Playing is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The CBT for Children and Adults with Role Playing Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the CBT for Children and Adults with Role Playing, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: CBT Introduction for Children What is Cognitive Behavioral Therapy (CBT)? How Does CBT for Children Work? 00:05:00 ADHD, Anxiety, Mood Disorders, Autism Spectrum Disorder, Trauma and PTSD 00:04:00 Is CBT an Effective Form of Therapy for Children? Eating Disorder, Defiant 00:10:00 Substance Misuse, Researching on Using CBT 00:04:00 Benefits of Using Cognitive Emotional Therapy 00:06:00 Effectiveness of CBT in 3-7 years old Anxious Children 00:05:00 Section 02: What is Cognitive Behavioral Therapy (CBT)? What is Cognitive Behavioral Therapy (CBT)? Epictetus, Areas of CBT App. 2 00:01:00 What is Cognitive Behavioral Therapy (CBT)? Epictetus, Areas of CBT App. 2 00:25:00 Interventions, Cognitive Restructuring, Exposure, Relapse Prevention, Factors! 00:24:00 What are case conceptualization and treatment planning? 00:12:00 Orienting the Patient to Brief CBT, Initial Sessions, Patient Expectations 00:26:00 Problem Solving, Strategies, PMR (Progressive Muscle Relaxation), Deep Breathing, Ä°magery 00:25:00 Section 03: Role Plays: Psychologist and Client Interview 1: Clarification (00.00-00.43 Minutes) and Paraphrasing and Reflection 00:02:00 Interview 2: Explaining Automatic Thoughts to Your Patient 00:01:00 Interview 3: Automatic Thoughts in Session 00:01:00 Interview 4: Automatic Thoughts between Sessions 00:01:00 Interview 5: What is behavioral activation, and why is it important? 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Course Overview Conflicts are responsible for wasting valuable time, creating a toxic work environment and disrupting relationships. That's why it is important to address the issues before they get out of hand. Learn how to resolve conflict and establish a peaceful environment in the workplace with our Conflict Resolution Skills Training course. Through the engaging modules of this course, you will gain a deep understanding of the principles of conflict resolution. Here, you will learn how to manage negative views and emotions. Then the course will focus on conflict resolution methods. Furthermore, the course will also teach you the strategies for using meditation for conflict resolution. So, if you want to add a valuable skill set to your resume and boost your employability, enrol now! Course Sneak Peek Learning Outcomes Learn the definition of conflict and how conflict sparks Know how to handle negative emotions and opinions Understand the process of looking at the situation from a broader point of view. Familiarise yourself with effective conflict resolution methods Learn how to use meditation in resolving conflicts Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Conflict management Problem-solving Team building Who Should Take this Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Who Should Take This Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this Conflict Resolution Skills Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Conflict Resolution Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing and passing the Conflict Resolution Skills Training  successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in Hard Copy at £39 or in PDF format at £24. Career Path This exclusive Conflict Resolution Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive HR Executive Course Curriculum Module 01: Understanding Conflict and How it Begins Understanding Conflict and How it Begins 00:07:00 Module 02: Dealing with Emotions and Decisions During Conflict Dealing with Emotions and Decisions During Conflict 00:07:00 Module 03: Standing Back and Reaching Better Outcomes Dealing with Emotions and Decisions During Conflict 00:07:00 Module 04: Effective Conflict Resolution Methods Effective Conflict Resolution Methods 00:08:00 Module 05: What to Look for in Mediation What to Look for in Mediation 00:09:00 Module 06: Aftermath of a Conflict Aftermath of a Conflict 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Learn professional office skills and become prepared for a successful career in the corporate world. This course will teach you all the office skills you need to become a shining star employee in any job. Being good at your job means more than just knowing how to do one thing; it means being well-organised, well-put-together, well-spoken and well-skilled at using the fundamental tools and software the business world relies upon. So having mastery over things like the MS Office suite, knowing how to organise meetings properly, understanding how to communicate with colleagues professionally and managing time effectively all fall under the office skills category. From this course, you will learn all of that plus some more. The course will give you the fundamental skills that every employer looks for in employees- no matter the industry. So, gain some evergreen skills and earn a certificate that'll help you get your foot in the door to new jobs and opportunities; enrol in the course now, and we'll see you in class. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Decision Making and Critical Thinking - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Decision Making and Critical Thinking - CPD Accredited training.

Recruitment remains a vital function within any organisation, shaping the workforce and driving success. This course offers a clear and structured insight into the recruitment process, covering essential models and effective methods used by professionals today. Participants will explore key aspects of human resource management, gaining an understanding of how recruitment fits into wider organisational goals. The course also highlights contemporary challenges and vital skills necessary to attract, assess, and select the right candidates with confidence. With a focus on modern recruitment techniques, this course includes a detailed look at virtual interviewing, reflecting the growing trend towards digital hiring practices. Additionally, it addresses effective employee on-boarding to ensure new hires settle smoothly and contribute quickly. Delivered entirely online, this course provides a flexible, accessible way to enhance recruitment knowledge and capabilities, making it ideal for HR professionals, hiring managers, or anyone involved in talent acquisition looking to refine their approach and improve outcomes. Course Curriculum: Module 01: Introduction to Recruitment Process Model Module 02: Recruitment Method Module 03: Human Resource Management Module 04: Key Skills and Issues in Recruitment Module 05: Virtual Interviewing Module 06: Employee On-Boarding Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Recruitment - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment - CPD Accredited training.

1 in 4 people in the UK suffer from some type of mental health disorder each year. Depression is the most common mental health illness along with anxiety, and its symptoms can vary greatly. In the Fundamentals in Depression course, you will learn all about depression and its impact on mental health, as well as deepen your knowledge of the science behind depression. Through this course, you will also gain a greater understanding of the different types of neurotransmitter disorders, and how depression affects gut health. It will show you how the mind and body work together and impact each other, to help you keep the mind and body in balance. If you suffer from depression, are a psychology student, or are looking to kickstart a career in counselling, then this course is perfect for you. This best selling Fundamentals in Depression has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Fundamentals in Depression is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Fundamentals in Depression is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Fundamentals in Depression is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Fundamentals in Depression, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Fundamentals in Depression will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Fundamentals in Depression to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Call Centre Training is a comprehensive course designed to provide you with the skills and knowledge to thrive in a customer-centric environment. The course explores the fundamentals of call centre operations and the nuances of the agent-customer relationship. It offers in-depth insights into telephone etiquette, effective communication strategies and negotiation techniques. Call Centre Training also covers the management of difficult customers and introduces key performance indicators essential for benchmarking performance. With a unique blend of theoretical knowledge, this course sets the stage for you to excel in the dynamic world of call centres.

Child Psychology & Child Care Essentials Certificate Help in Early Childhood Development With Child Psychology & Child Care Essentials Certificate In the critical first year of a child's life, every moment is a foundation for their development. This Child Psychology & Child Care Essentials Certificate course offers an expert insight into the fascinating journey of a child's early stages. Our comprehensive course, crafted by experienced professionals, dives deep into the crucial aspects of social, emotional, and linguistic development in babies from birth to one year.  Whether you are a childcare professional, a parent, or simply fascinated by child psychology, this course will help you to learn about the vital world of early childhood development. Understanding the language of babies is more than just a skill, it's an art. This Child Psychology & Child Care Essentials Certificate course teaches communication, exploring pre-linguistic forms, active and passive communication, and the significant role of body language. It's structured to not only educate but also to equip you with practical skills, transforming theoretical knowledge into real-world application. From bonding techniques to interpreting the subtle cues of body language, the course provides a holistic approach to child care. The course doesn't end with learning only! It also includes a mock exam and a final exam, ensuring that you are thoroughly prepared and confident in your newfound knowledge. By the end of this course, you will have valuable insights and a credible certification that can open doors to numerous career opportunities in the field of child care and psychology. So what are you waiting for? Enrol today! What Will You Learn? Upon completion of the Child Psychology & Child Care Essentials Certificate, you should be able to: Grasp the vital importance of bonding in the early stages of a child's life. Understand social and emotional development from birth to one year. Decode the innate reflexes of newborn babies and their meanings. Appreciate the benefits of monitoring developmental 'milestones'. Explore various forms of communication in early childhood. Learn about 'pre-linguistic' forms of communication and their impact. Differentiate between active and passive communication. Recognise the significance of body language in child development. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Babies from Birth to One Year About the Course and your Tutor 00:02:00 The Importance of Bonding 00:08:00 The Social and Emotional Development: from Birth to 1 Year 00:06:00 The Innate Reflexes of Newborn Babies 00:07:00 The Benefits of Testing at 'Milestones' 00:07:00 Language and Linguistic Skills Development Forms of Communication 00:05:00 What is 'Pre-linguistic' form of Communication 00:05:00 The Active and the Passive Communication 00:06:00 The Importance of Opportunities in Development of the Skills 00:05:00 The Importance of Body Language 00:06:00 Mock Exam Mock Exam - Child Psychology & Child Care Essentials Certificate 00:20:00 Final Exam Final Exam - Child Psychology & Child Care Essentials Certificate 00:20:00

Overview Workplace Confidentiality Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Workplace Confidentiality Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: The Importance of Workplace Confidentiality The Importance of Workplace Confidentiality 00:11:00 Module 02: Making Confidentiality Matter in Business Making Confidentiality Matter in Business 00:12:00 Module 03: Keeping Confidentiality with Colleagues Keeping Confidentiality with Colleagues 00:11:00 Module 04: Preventing Breaches of Confidentiality Preventing Breaches of Confidentiality 00:11:00 Module 05: Organisational Responsibilities Regarding Confidentiality Organisational Responsibilities Regarding Confidentiality 00:11:00 Module 06: UK Government Guidelines for Confidentiality UK Government Guidelines for Confidentiality 00:12:00