7763 Courses

Course Overview You can either dwell in anger, resentment and revenge, or you can choose to forgive and find peace within yourself. The Forgiveness Coaching Therapy course is here to help you understand the importance of forgiving and bringing out a better version of yourself. In this Forgiveness Coaching Therapy course, you will be able to recognize the power of forgiving. The course will help you understand different aspects of love. From the engaging modules, you will learn the universal laws of karma. This course will also provide you with valuable life coaching skills. In addition, you will grasp the techniques of energy healing therapy. This Forgiveness Coaching Therapy course also includes lessons on deep breathing and spiritual instincts. This Forgiveness Coaching Therapy course is the perfect opportunity to acquire the strength to forgive. It will help you in personal development and assist you in pursuing a career in the relevant industry. So, enroll today! Learning Outcomes Understand the true power of forgiveness Build the essential skills for life coaching Educate yourself on the concept of karma and life after death Familiarize yourself with the idea of energy healing therapy Grasp the correct techniques of deep breathing Deepen your understanding of primal and spiritual instincts Who is this course for? The Forgiveness Coaching Therapy course is for people who wish to discover the power of forgiveness.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Forgiveness Coaching Therapy course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Therapist Life Coach Motivational Speaker Module 1 - Introduction Program Overview 00:05:00 Module 2 - Forgiveness and Unconditional Love The Power of Forgiveness 00:12:00 Different Aspects of Love 00:12:00 Module 3 - Expanding Your knowledge As A Instructor Improving your coaching skills 00:08:00 True Story on The Power of Forgiveness! 00:10:00 The Age of Your Soul 00:16:00 The Universal Law of karma 00:20:00 Life After Death 00:30:00 Module 4 - Guided Meditation/Visualization for Forgiveness Instructions For Forgiveness Meditation 00:01:00 Guided Meditation on Forgiveness and Love 00:14:00 Module 5 - Energy Healing Therapy Energy Healing Therapy For Forgiveness (Important) 00:02:00 Explanation of Energy Healing 00:07:00 Forgiveness Exercise Using Energy Healing 00:01:00 Module 6 - Distant Energy Healing The Power of Distant Healing! 00:01:00 Distant Energy 00:04:00 Setting up a distant healing session 00:01:00 Module 7- Deep Breathing Proper Deep Breathing Technique 00:01:00 Deep Breathing 00:07:00 Module 8 - The Sacred Contract The Sacred Contract 00:10:00 Module 9 - Primal and Spiritual Instincts Becoming aware of our Spiritual Instincts 00:01:00 Primal and Spiritual Instincts 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Learning both time and priority management at the same time is very practical since they are both related. This is an example of exercising time and priority management. In this course, not only you would not waste time, but it will maximize your efforts to know about how to manage your time and priorities wisely. This would help you figure out how to do priority management for yourself and your company or organization as well. Since this course could provide you with all of these, then you don't have to think about it and register now to start. This course will provide you with the skills, knowledge and information of effective time and priority management.  Who is the course for? Anyone is interested in learning about time and priority management. People who have an interest in knowing how managing time and priority works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Time and Priority Management is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Management Consultant Top Executive. Managing Time Module One - Getting Started 00:30:00 Module Two - Setting SMART Goals 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Level 3 Diploma in Time Management- Activities 00:00:00 Priority Management Identify Your Priorities 01:00:00 The Difference Between Wants And Needs 01:00:00 Hot to Get Spending Under Control 01:00:00 You Have To Pay Yourself 00:30:00 Tips To Budgeting 01:00:00 Managing Time & Priority Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Mock Exam Mock Exam - Advanced Diploma in Time Priority Management 00:20:00 Final Exam Final Exam - Advanced Diploma in Time Priority Management 00:20:00

 Supervising others is a skill that has undergone a change in the information age and globalisation. Increase your skills, knowledge and information of professional supervision with this course! Description: Supervising others is considered to be one of the toughest occupations. Between dealing with your own time and activities, helping your colleagues take care of issues and finish assignments, and helping different managers, your day can fill up before you know it. This course will enable managers to end up being more productive. They will likewise turn out to be more capable of assigning, managing time, setting goals and desires (for themselves as well as other people), provide feedback, resolve conflicts, and regulate discipline. Who is this course for? New supervisors or anyone who is interested in a supervisory position. Team leaders. Part time supervisors. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Professional Supervisor Training Course will be very beneficial and helpful, especially to the following professionals: Supervisor at different workplaces. Counselor. Social Worker. Teacher. Instructor. Human Resources. Management. Supervisor Module One - Getting Started 01:00:00 Module Two - Setting Expectations 01:00:00 Module Three - Setting Goals 00:30:00 Module Four - Assigning Work 01:00:00 Module Five - Degrees of Delegation 01:00:00 Module Six - Implementing Delegation 00:30:00 Module Seven - Providing Feedback 00:30:00 Module Eight - Managing Your Time 00:30:00 Module Nine - Resolving Conflict 00:30:00 Module Ten - Tips for Special Situations 00:30:00 Module Eleven - A Survival Guide for the New Supervisor 00:30:00 Module Twelve - Wrapping Up 00:30:00 Supervisor Skills Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Active Listening Techniques 00:15:00 Communication Skills 00:30:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Activities Professional Supervisor Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Professional Supervisor Training Course 00:20:00 Final Exam Final Exam- Professional Supervisor Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Time management is the ability to know how to plan your time and how to utilise it well. Knowing about time management is very important to everyone, especially to professionals. This course in time management is specifically designed for sales entrepreneurs who want to know how to manage their time well. Learning about time management is essential to avoid wasting time for unnecessary things. You can learn and improve your time management skills through this course and become the best time manager and sales entrepreneur at the same time. Who is the course for? Entrepreneurs who are interested in learning about time management. People who have an interest in knowing how time management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Course would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Management Consultant Sales Entrepreneur Top Executive. Time Management 1: Module One - Getting Started 00:30:00 Module Two - Setting SMART Goals 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Level 3 Diploma in Time Management- Activities 00:00:00 Time Management 2: Introduction 00:15:00 What Is Time Management? 01:00:00 Why Do I Need to Manage My Time Effectively Anyway? 00:30:00 What Happens When We Don't Manage Our Time Effectively? 00:30:00 How Do I Get Started With Good Time Management? 01:00:00 Refining the Process of Time Management 01:00:00 Can Time Management Become An Obsession? 00:30:00 So How Do I Stop Obsessing And Get Back On Track? 01:00:00 Keeping It Real - Setting Realistic Goals With Your Time Management 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Accredited Time Management Skills Training 00:30:00 Final Exam Final Exam- Accredited Time Management Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you know what business ethics are? Want to learn how to have a good business reputation? Want to learn the details about business ethics? Want to find out how to apply them in your business? If yes, then this is the ideal course for you, enroll now and get the required knowledge of this course. Description: Every companies reputation is determined by its ethics. For a long term success maintaining good values is essential. Developing good ethics might be time-consuming, but by doing so you will help your business to improve in a unexpectable manner, and it will also change lives. Ethical obligations should be applied to employees, shareholders and investors and a list of other individuals related to the company. In this course you will learn about how can you deal equally with working in the enterprise at different posts, how can you provide their basic rights and how to handle conflict social responsibilities. Running an ethical organization or business has many rewards. Through this course, you will learn about the benefits of managing ethics within your business in details and reasons behind them. Implementing ethics at workplace might be difficult at first but and the end of the day, your business will be the one benefiting from it. In this course, you will learn about the different methods that will make it easier for you to implement ethics within the workplace. Organizations are legally bound to give a protected workplace to the majority of their employees as the primary concern of any employer is to have a safe working place, where there is no gender, religion, age and nationality discrimination and much more. In this course, you will also learn about how to keep your workplace safe for all the employees by issuing anti-harassment policies and also how to provide harassment training. You will learn much more through this course with our expert and well-experienced tutors. Who is the course for? Employees. Business owners. Individuals who have an interest in learning about business ethics. Individuals who desire to get acquainted with the ethical aspects of running a business. Managers. Corporate Trainers. Organizational Leaders. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Business Ethics is a useful qualification to possess, and would be beneficial for the following professionals: Business manager. Business consultant. Director, Ethics, and Compliance. Business operation and analyst. Strategy analyst, business strategy. Business Ethics Course Module One- Getting Started 00:30:00 Module Two - What is Ethics 01:00:00 Module Three - Implementing Ethics in the Workplace 00:30:00 Module Four- Employer/Employee Rights 00:30:00 Module Five- Business & Social Responsibilities 00:15:00 Module Six- Ethical Decisions 00:30:00 Module Seven Whistle Blowing 00:30:00 Module Eight Managerial Ethics 00:30:00 Module Nine Unethical Behavior 00:30:00 Module Ten - Ethics in Business (I) 01:00:00 Module Eleven Ethics in Business (II) 00:30:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Business Ethics Course 00:20:00 Final Exam Final Exam- Business Ethics Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: After Effects is the go-to Adobe application for creating both simple and complex animations. However, for those users that either don't have the time to learn an entire new application or simply don't own a copy of After Effects, Photoshop has incorporated very similar, albeit scaled back, functionality. The Animation Designing Certificate Course is designed to teach animation and video rotoscoping techniques to create powerful multimedia projects ranging from laughably simple (think stick figures waving) to more sophisticated and complex. So, if you are interested to become an animator and want to learn to create stunning animations and video/animation combos, you shouldn't miss the chance to grab this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Who is this Course for? Animation Designing Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Animation Designing Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Welcome Introduction to Animate in Photoshop! 00:02:00 Why Use Photoshop to Animate? How I Use Photoshop in Multimedia. A Case Study 00:02:00 Setting Up to Animate in Photoshop: Tools and Resources Royalty-Free and Public Domain Video Resources 00:03:00 Setting Up to Animate in Photoshop: Windows and Tools 00:09:00 Importing Your Video and Working With Different Video Formats 00:06:00 Make a Quick & Dirty Stop Motion Animation By Adjusting Your Frames Per Second 00:06:00 Animating in Photoshop: Some Techniques You Can Try Drawing Right Over Your Video and Making a Simple Frame By Frame Animation 00:04:00 Using the Onion Skin Options to Make More Decisive Drawings (Frame By Frame) 00:04:00 Use the 'Wiggle' Technique to Get More Mileage Out of Your Drawings (Looping) 00:09:00 Let's Have Photoshop Animate For Us (Position, Scaling, Opacity, Rotation, etc.) 00:11:00 Rotoscoping and Animating the Frame By Frame Way (*The Essence of How I Work 00:12:00 Adding Filters and Other Special Effects to Your Video (For Good or For Evil) 00:06:00 Turning a Video Into an Animated Painting With Brushes 00:06:00 Exporting the Final Video From Photoshop 00:03:00 New: Make Animated Gifs in Photoshop for Your Site or Social Media Pages How to Create a Simple Animated Gif in Photoshop 00:11:00 How to Create a Quick & Dirty (But Beautiful) Animated Gif Slideshow 00:09:00 Resources and Conclusion Top Social Media Platforms and Websites For Filmmakers and Animators 00:06:00 Mock Exam Final Exam Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This course will provide you with the necessary skills, knowledge and information about anger management whether you wish to manage your own anger issues or someone else's? Are you someone who helps people with their anger issues and concerns? If you want to improve your coaching skills especially with anger management, then this course is meant for you. Description: Anger Management is essential as anger issues can affect anyone's life and career. If you are someone who helps people with their anger issues, then you will need to be learning more about anger management and this advanced course has been designed for you. You will understand the dynamics regarding anger cycle. Learn about the common anger myths and understand the helpful and unhelpful ways of dealing with anger. Through this course, you will know the techniques in controlling anger that will help your clients with their anger issues. You will also learn the best perspective of anger management and practice it in this course. This course will provide you with the necessary skills, knowledge and information about anger management whether you wish to manage your own anger issues or someone else's?  Who is the course for? Professionals like who help people with their anger issues. People who have an open mind to know about anger management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Anger Management is a useful qualification to possess, and would be beneficial for the following careers: Consultant Counsellor Life Coach Mental Health Instructor Mentor Therapist. Introduction to Anger Management What is Anger? 00:15:00 Costs and Pay-Offs 00:15:00 The Anger Process 00:30:00 How Does Anger Affect Our Thinking? 00:15:00 Understanding Behavior Types 00:15:00 Managing Anger 00:15:00 Communication Tips and Tricks 00:30:00 Anger Management Module One - Getting Started 01:00:00 Module Two - Understanding Anger 00:30:00 Module Three - Do's and Don'ts 01:00:00 Module Four - Gaining Control 01:00:00 Module Five - Separate the People from the Problem 00:30:00 Module Six - Working on the Problem 01:00:00 Module Seven - Solving the Problem 01:00:00 Module Eight - A Personal Plan 01:00:00 Module Nine - The Triple A Approach 02:00:00 Module Ten - Dealing with Angry People 01:00:00 Module Eleven - Pulling It All Together 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Advanced Diploma in Anger Management- Activities 00:00:00 Mock Exam Mock Exam-Advanced Diploma in Anger Management 00:20:00 Final Exam Final Exam-Advanced Diploma in Anger Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Relationship Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Risk Management is to evaluate financial risks by identifying the process or system to minimize their negative impacts. This is essential for any businesses to develop and succeed. Knowing the risks and possible consequences will help you evaluate the safety of your business. It is also important to consider the health and safety at your workplace. Avoiding risks and its consequences will also help you avoid liabilities for your business. In this course you will learn the necessary skills, knowledge and information of Risk Management.  Who is the course for? Risks Assessment or any management-related professionals who want to know about risk assessment and management for their business or organization. People who have an interest in knowing how risk management works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Risk Management Course is a useful qualification to possess, and would be beneficial for the following careers: Project Manager Project Coordinator Risk Analyst Risk Assessment Manager Risk Management Assessor. Risk Assessment Module One - Getting Started 00:30:00 Module Two - Identifying Hazards and Risks 01:00:00 Module Three - Seeking Out Problems Before They Happen (I) 01:00:00 Module Four - Seeking Out Problems Before They Happen (II) 01:00:00 Module Five - Everyone's Responsibility 01:00:00 Module Six - Tracking and Updating Control Measures 01:00:00 Module Seven - Risk Management Techniques 01:00:00 Module Eight - General Office Safety and Reporting 01:00:00 Module Nine - Business Impact Analysis 01:00:00 Module Ten - Disaster Recovery Plan 01:00:00 Module Eleven - Summary of Risk Assessment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Risk Assessment and Management in Care Diploma 00:00:00 Health and Safety at workplace Why Workplace Health & Safety are Important 01:00:00 It Takes Team Effort! 01:00:00 Some Rules are Compulsory 00:30:00 Rewarding Compliance 00:30:00 You Need a Backup Plan Always 01:00:00 Dealing with Issues and Concerns 00:30:00 How to Deal with Noncompliance 00:15:00 Remember What the Workplace is for 01:00:00 Make Your Workplace a Good Place 00:30:00 Conflict Resolution 00:30:00 Are Dress Codes Appropriate? 00:30:00 Minimizing Distractions 01:00:00 People Who Work After Hours 01:00:00 Your Fire Safety Plan 01:00:00 Being Organized 00:30:00 Plan for Emergencies 00:30:00 Promoting a Safe Environment 00:30:00 Do You Need Security Guards? 00:15:00 Mock Exam Mock Exam- Risk Management Course 00:30:00 Final Exam Final Exam- Risk Management Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00