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Knowledge is power and knowledge without application is wasted potential. We will guide you to self-examine your knowledge base and identify opportunities for development. Effective leaders need both depth and breadth of knowledge in order to set an appropriate direction other will follow. Learning Objectives Explain the importance of expert status as a leader, Describe the behaviors of expertise, Assess your leadership expertise Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

The prevalence of ill health is real. Become an expert practitioner in treating individuals using a truly holistic approach. A MESSAGE FROM THE AUTHOR The great need for practitioners is emphasised today, not only by the prevalence of well-established diseases, but also by the appearance of quite new conditions which are not necessarily regarded as being nutritional illnesses. In fact many students come to Nutritional Therapy after experiencing and their own health problems and seek to help others with similar difficulties. We know that nutrition lies at the very heart of these problems and it is our absolute intention to share that knowledge with you. Every person's nutritional needs differ and our courses teach students to recognise this at the outset - there is no haphazard approach. We are absolutely certain that you will find this a fascinating course as you train to become a practitioner of the highest degree. DR. LAWRENCE PLASKETT Course Duration 3 years Study Hours 3,000 hours Course Content 14 folders Course Fee £1,995 Course Overview The Plaskett Professional Diploma in Nutritional Therapy is the most scientific and advanced practitioner level course that we offer. Nutritional Therapy is a form of therapy that uses food, supplementary nutrients and cleansing procedures to alleviate or prevent chronic health problems and this course will train you to practise as a Nutritional Therapist of the highest degree. You will: Receive a training which is truly holistic in nature Be presented with the unique teachings of Dr. Lawrence Plaskett whose long experience working in the borderlands between nutrition and medicine enables him to offer a synthesis between many fields that are not often brought together: nutrition, pathology, biochemistry, toxicology, pharmacology, cell biology, naturopathy and homoeopathy Develop the professional skills and specific diagnostic insight to be able to apply nutrition to health effectively, a training for successful practice that should be applicable anywhere in the world Be trained to offer help with a wide range of conditions, the majority of which are not necessarily regarded in conventional medicine as being nutritional illnesses. These encompass an extremely wide range of chronic conditions, including most diseases and a vast array of symptoms - physical, emotional, mental - which can frequently be experienced outside the range of conventional medical diagnostic 'labels'. Develop the necessary expertise in nutrition which is often lacking in other fields of complementary or alternative medicine. Any programme of nutritional supplements and diet needs to be matched exactly to individual needs by a well-trained practitioner BREAKDOWN OF THE COURSE SECTIONS The Nutritional Therapy Diploma includes the following 14 folders: FOLDER 1 THE HOLISTIC MODEL OF HEALTH CARE This Folder starts with a suggested programme of study and some simple hints on how to make best use of your study time. It then teaches an understanding of basic principles that underpin your entire grasp of nutrition as a biological process. The naturopathic emphasis is upon freeing the body tissues of toxins and the damaged cell components that drag them down to the chronic level.  The Folder looks closely at the nature of toxins and their sources. It looks at their behaviour and effects when they enter the body, the character and mechanisms of the damage they do and, above all, the mechanisms by which they can be removed and the damage repaired.  These are no flights of fancy, as orthodoxy would often have us believe. Rather they are strongly supported by medical science, as the course material will demonstrate. In order to develop a grasp of these processes they have to be visualized as they really happen, on the cellular level.  A Side Book is included covering the structure and life of the cell. Areas Covered Study skills Looking after the body The Life Force Stopping the rot and starting to recover Movements of toxins within and around the body Our relationship to medical orthodoxy The nature of natural and unnatural chemical toxins The concept of toxin-free food Organic growing and water purification Free radicals and anti-oxidants Routes of toxin entry and elimination Damage caused by toxins lying in the tissues Detoxification The relationship between toxic burden and toxic damage The energy reserve role of fat The lipoproteins of the blood FOLDER 2 MINERALS AT WORK IN NUTRITION - PART 1 The minerals come forward as the strongest contenders for pride of place among the nutrient classes because they are so critically vulnerable to deficiency and imbalance in today’s western world.  “Get the minerals right before anything else” is a penetrating summary of their necessary priority. You will learn how the bulk minerals (those we need in greatest amount) depend upon each other and how the micro minerals cannot fulfil their function correctly without a correct balance of the bulk ones.  This Folder takes “first things first” by laying the soundest possible foundation for the study and management of the bulk metals – sodium, potassium, calcium, with magnesium to follow in Folder 5.  We believe that few course providers deal as thoroughly with this absolute cornerstone of nutrition as we do. The effects of these mineral balances permeate the entire subject of nutrition. You will look at many aspects of the subject that affect health. Areas Covered Composition of the human body Overview of macro minerals Sources of nutritional minerals Biological concentration of minerals Micro minerals as catalysts Toxic minerals Digestion, absorption and storage Mineral/mineral antagonisms Sodium and potassium balance Symptoms of sodium and potassium excess or deficiency The sodium pump Sodium and potassium in foods Potassium administration in therapy Calcium in the human skeleton and teeth Calcium in body fluids Hormonal control of calcium Osteoporosis and disputes over calcium requirements Calcium in foods Calcium “mishandling” Calcium in supplement Side Book: The Chemistry of Nutrition Whilst it is possible to teach nutrition to some degree without studying the chemical nature of the nutrients, it is much better that you have at least a superficial understanding. Folder Two therefore includes a side book on Chemistry for those who are new to the subject. However, no one expects you to become highly informed on chemical structures. Access to the facts and to an explanation is what is important. This side-book will free you, as a future practitioner, from the need to manipulate the nutrients without understanding them as many others try to do. Elements, compounds and molecules Valency Ions, acids and salts Combining proportions and moles Carbon compounds and functional groups Oxidation and reduction Calculating the vitamin or mineral content of supplements FOLDER 3 THE BULK NUTRIENTS – PROTEIN, CARBOHYDRATE, LIPIDS AND ENERGY These nutrients provide both the fuel and the building materials for the body. Orthodox nutrition teaches these topics very thoroughly. As to the structures of the compounds, we teach the same things they do.  However, all three main classes of bulk nutrients have their distinctive “wrinkles” when examined from an alternative viewpoint.  With the proteins this has to do with avoiding excesses and, to some degree eschewing animal sources for naturopathic and other reasons.  With the carbohydrates it involves recognizing at a sensitive level the long-term harm that can be done by free sugars and the crucial importance of blood sugar maintenance and control. Orthodox treatments may claim to do these things but there is a vast difference of emphasis and effect.  Among the lipids the “wrinkles” have to do with intricate management of the balance among the essential fatty acids and the importance of the phospholipids in the diet.  You will also learn about the propensity of fats to form toxins and the need to moderate fat intake. All of these so-called alternative “wrinkles” have weighty scientific support, which you will have explained for you.  The chemical nature of these bulk nutrients is fully presented for those who wish it, with a “faster track” through for those who do not. Areas covered Different kinds of proteins The amino acids in proteins The structure of proteins Proteins in foods The essential amino acids and protein quality Nitrogen balance and protein metabolism Proteins in therapeutic policy The simple sugars and sugar derivatives Di, tri and polysaccharides Transformations of carbohydrate Sugars and starch in diets Blood sugar control Metabolic energy The make-up of fats Different kinds of fatty acids Essentiality of omega 6 and omega 3 Lipids and coronary thrombosis Cholesterol, Inc. blood cholesterol levels Fats in western diets Toxins from fats by chemical damage Lecithin and other phospholipids Quantifying energy – units of measurement Energy content of foods and fuels Human expenditures of energy Basal metabolic rate FOLDER 4 FOODS AND FOOD CLASSES Properties, Composition and Naturopathic Effects The merits and disadvantages of wheat, milk and meat are carefully analysed and exposed from the standpoint of both scientific and also naturopathic considerations.  There will be much here to ponder, whilst the scientific evidence leaves little to doubt. You will look rather exhaustively at the merits, nature and composition of vegetables and fruits, not only as groups but also as sub-groups and down to the individual plants.  You will find yourself in a position, when it comes to prescribing, to be directive when necessary about which individual fruits and vegetables it will be best to use.  The groups of pulses, nuts, seeds, fish, shellfish and other seafood’s, as well as beverages, will be closely examined for their composition and suitability for prescription in treatment diets.  Acidity and alkalinity in foods is carefully examined. This Folder is “all about food” but it is also food for thought from beginning to end. Areas covered The wheat grain and its milled fractions Types of bread Nutritional problems of wheat and wheat allergy Sprouted wheat and wheat grass Barley, oats and rye The composition of milks Milk as infant feed The variety of dairy products Nutritional and health problems associated with milk Milk allergy and intolerance Hidden milk in foods Vegetable mineral content and vitality Eliminatory effect of vegetables Composition of 49 different vegetables Potential hazards of plant foods Composition and nature of pulses, nuts and seeds The composition of different meats Naturopathic negatives associated with meat The composition of different fish types Fish as an omega 3 source Shell fish and crustacea Nutritional problems of tea and coffee The composition of fruits Strongly eliminative properties in fruits Acid and alkali-forming foods Using the food composition tables FOLDER 5 MINERALS AT WORK IN NUTRITION - PART 2 Each and every member of the micro minerals group will prove a fascinating area of study and will face you at times almost with disbelief that such minute amounts of substance can exert such extraordinarily powerful effects upon the way the body works and therefore upon health.  Each micro mineral displays its own particular pattern of effects arising from either deficiency or excess. This is almost like a personal signature of the mineral. These will be learnt now but employed later in diagnosis to help determine the likely patterns of micro mineral imbalances in your patients. The role of all-important magnesium is examined together with the principles of using magnesium in therapy. This element plays a key macro mineral role and exerts decisive control over naturopathic elimination.  Areas covered Iron, zinc, copper, manganese, selenium, chromium, molybdenum, iodine, silicon, fluorine, vanadium For each of the microminerals where appropriate: Body content; physiology functions; effects of deficiency or excess; toxicity; factors promoting retention or loss; occurrence in foods; different chemical forms; associated diseases; the use of the appropriate supplements Roles of magnesium in the body Magnesium in foods Effects, diseases and symptoms of magnesium deficiency Naturopathic expectations from magnesium therapy FOLDER 6 THE VITAMINS AT WORK IN NUTRITION The vitamins are mostly micro catalysts just as the micro minerals are. Sixteen of them are the subjects of this Folder.  We first explain their known effects in the body and then go on to set out the ways that they may be used, either for direct therapeutic effect, or in support of other components of nutritional therapy.  As in the cases of all the other nutrients, there will be both scientific and naturopathic evidence presented. Good reference material will be provided. Areas covered For each of the vitamins and vitamin-like substances where appropriate: Body content; precursors; physiology functions; effects of deficiency or excess; toxicity; factors promoting retention or loss; occurrence in foods; different chemical forms; associated diseases; the use of the appropriate supplements. Vitamin A; beta-carotene; Vitamins B: thiamine, riboflavin, niacin, pyridoxine, B12, folic acid, choline, inositol; Vitamin C, Vitamins D1 and D2; tocopherols (Vitamin E); Vitamin K. FOLDER 7 BOWEL FLORA AND THE MAINTENANCE OF HEALTH It is possible to manage and manipulate the bowel flora – the bacteria that inhabit the intestines – so as to produce optimal benefits to health.  Antibiotics and certain dietary errors appear to work in the opposite direction and encourage a flora that will generate more toxins. This Folder deals with both scientific and naturopathic facts and technique and explains how to harness the potential that resides here for bringing better health or maintaining health. It is a crucially important area of nutritional management. Every case you will treat will need the possible prescription of bowel flora products to be reviewed. The other part of this Folder is about the maintenance of health. We provide a general round-up of this pre-clinical part of the course with an overview of nutritional requirements and wise practice in the design of those diets that may be intended to be “healthy” but not necessarily therapeutic.  It includes examination of the special needs of vulnerable groups. You can expect, of course, to meet patients of all ages and conditions and, often enough, you will be asked merely to provide guidance upon what type of diet will best maintain their health.  It also reviews the production of toxin-free food and the hazards posed by the industrialization of food. Finally, there is an approach to the use of supplements for health maintenance and a discussion of strategies for on-going cleansing and toxin avoidance so as to assist in maintaining good health. Areas covered The naturopathic view of the benefits of bowel flora Effect of diet on the bowel flora The putrefactive bacteria Balancing lactose fermenters with other types Toxic amines Benefits of the acid producing species Negatives associated with antibiotics Breast feeding and the bowel bacteria Bowel flora products Overview of the British diet Nutrient requirements for the population Higher requirements for the health conscious Special needs of children and the elderly Special needs of vegetarians and vegans The requirements of pregnancy and lactation Organic growing Industrial food processing and food additives Maintenance supplements Maintenance cleansing FOLDER 8 DIAGNOSIS This Folder is divided into two parts. The first gives a detailed understanding of the basis of diagnosis, while the second gives direct instruction in performing diagnoses.  These two parts, taken together, comprise a major step in your induction as a naturopathic nutritionist. The induction into technique and approach is an essential step, but even more than that, the moulding of your thought process is so very important.  You have to move into the particular “observer” position, mentally, from which the diagnosis is best carried out. The first part of the Folder both provides the “nuts and bolts” of nutritional diagnosis but it also provides the mental positioning to enable you to carry it out with confidence and expertise.  The diagnosis requires understanding of the “constitution”, defined both naturopathically and genetically. An optional side book covers both the miasms and the Chinese 5 elements in respect of their bearing upon diagnosis within nutritional therapy. Fundamental to the practical aspect is the technique for taking case histories and then interpreting them along combined naturopathic and scientific lines.  This logically leads onto the next stage – treatment – in a rational sequence. This Folder contains five “demonstration” case histories. FOLDER 9 TREATMENT This is in many ways the crux of the whole course.  However, being released into nutritional treatments – with their full power – without having made the most thorough preparation, would be most unwise.  Absolutely every topic that has been covered before is required in one way or another at this point. It is here that the interpretation of the case history becomes translated into a prescription of diet and supplements that is honed in a sensitive way to the patient as an individual.  We outline a number of “levels” of the diagnosis that feed into the treatment decisions. There is a “whole person” level, a “weak organ” level, a “metabolic imbalances” level, a “nutritional deficiencies” level and, finally, the lowest in the hierarchy, a “named diseases” level. We also introduce here the profound concepts of intensity, direction and level as they apply to the very basis of Nutritional Therapy prescriptions. All these contributions must converge to provide the best overall treatment.  The focus at this point is on defining the dietary guidelines and the careful orchestration of the essential minerals and vitamins that are to be used.  However, this is also the point at which various named treatments are considered, including bowel cleansing procedures, bowel flora treatment and some of the contributions towards Candida treatment.  These options are set out here and then developed more in the later Folders of Part Two. Special approaches such as the liver cleanse are also considered here along with amino acid therapy, antioxidant therapy and the anti-inflammatory prescription.  We also provide guidelines on how detailed analysis of the composition of diets, and the design of special diets based on such analysis, can contribute to treatment. This Folder provides the “core” of all this, with various modulations and variations being available from the subsequent Folders for “fine tuning”. FOLDER 10 STUDY OF CASE HISTORIES There is nothing quite like practice where case histories are concerned. To be able to study them with great facility and insight and then discern the routes by which they lead towards exact treatment – that is to be your aim here. The Folder provides the challenge of “interpreting” a number of case histories, with help and with feedback. This is an approach that can lead you towards confidence and competence in this task, which is at the centre of practitioners’ daily work. Approaches and solutions are presented. This Folder gives 11 abridged case histories and 20 fully detailed case histories for analysis by the student, 31 case histories in all. These are selected to provide a variety of different types of treatment situation including some that are special or unusual. FOLDER 11 ADDED OR SPECIAL NUTRIENTS AND HERBS In covering the prescribing of supplement programmes in Folder 9, you will have been focused primarily upon those that rank in orthodox nutrition as “essential nutrients”, particularly minerals and vitamins.  However, Nutritional Therapy is enormously enriched by a wide range of other biochemicals that cannot be classified as “essential”. Life does not stop without them, yet they can be extremely helpful, especially to individuals with compromised health.  These are more often metabolic intermediates than recognised nutrients, but they can be extraordinarily valuable for organ-directed therapy. Many of these involve up-to-the minute discoveries.  We teach about phytonutrients in foods (eg carotenoids, flavonoids, proanthocyanidins, isothiocyanates, organic sulphides and curcuminoids) and about the possibilities, when necessary, to provide them in supplement form. Herbs are covered too in their special role of support-therapy to Nutritional Therapy, usually in an organ-directed or system-directed role. Echinacea, silymarin, aloe, ginkgo, bromelain and St John’s Wort are just examples of these herbs.  We also teach the use of herbal combinations for specific purposes. This wide choice of “extra” items is the subject of specific instruction in this Folder. FOLDER 12 TREATING NAMED MEDICAL CONDITIONS - PART 1 Folder 9 makes it plain that, because this is a holistic discipline, the named medical condition is generally low on the hierarchy of treatment criteria.  Although that is generally the case, the extent to which it holds good may depend upon how advanced is the particular disease condition. At all events, the practitioner does need a degree of disease-related training, which is provided in this Folder and the next.  Some 180 different medical conditions or classes of conditions, mostly chronic, are addressed. Special space is provided to cover fully selected topics that are of key importance in an alternative medicine practice, such as obesity, alcoholism, allergies and the menopause.  We also provide you with specific treatment guidance with the proviso that whole-person treatments and organ-system related treatments either take priority or are provided alongside.  Where appropriate some insights are given into the prior allopathic treatments and environmental and social conditions that may cause or exacerbate the listed conditions.  This provides for the patient’s circumstances and lifestyle to be adjusted in rather specifically apt directions. The main categories in this Folder are: circulatory, rheumatic and digestive diseases, along with obesity, alcoholism and immunity states including autoimmunity and allergies.  All the disease conditions addressed are closely studied from the standpoint of orthodox pathology as well as their Nutritional Therapy treatment.  Hence Folders 12 and 13 in their own right amount to a course in the medical science of pathology and this represents a substantial expansion over earlier versions of the course.  These Folders will constitute invaluable reference material for use when you have set up in practice. FOLDER 13 TREATING NAMED MEDICAL CONDITIONS - PART 2 This Folder continues the work started in Folder 12.  Here included are diseases of the nervous system and brain, skin, reproductive system, urinary system, endocrine system, liver/gallbladder, respiratory system, eye, ear, mouth, nose and bone. Also included are psychological and systemic diseases (including ME), infectious diseases and some directly nutritional diseases. The detailed attention to pathology is maintained throughout. During the course of Folders 10-14 inclusive, students undertake no less than 12 cases on their own, covering full data-collection, analysis and interpretation, with prescription of diet and supplements.  Together with the 36 case histories studied in earlier Folders this gives 48 case histories studied FOLDER 14 MONITORING TREATMENT, THE THERAPEUTIC RELATIONSHIP AND PRACTICE MANAGEMENT Having got the treatment going, there is a need for specific instruction in the on-going task of monitoring the patient’s condition and reacting accordingly with adjustments to the therapy.  Patient and practitioner alike have to be aware that the first prescription is likely to be just the start of a process. Reading the signs of change looms large in this instruction and familiarization. Responding to them is the second part. Here there is a need to understand the terms “intensity” and “direction” in therapy. “Intensity” refers to the degree of healing and naturopathic pressure being applied and “direction” refers to the aims of the particular choice of treatment being applied.  You will learn to distinguish between situations that call only for a change of “level” and those that call upon you to rethink and change “direction” when the patient’s progress levels off as this may then initiate a new burst of healing changes.  Another way to break out from the “plateau” situation is to assess the exact nutrient composition of the whole diet – an action that is too detailed and time-consuming to do with every patient and usually not needed.  A part of the Folder is about drugs, when and when not to encourage their use, and how to manage the drug-dependent patient. You need to acquire at least a passing familiarity with the main classes of prescription drugs, which are explained in this Folder. This Folder also provides information on Laboratory testing procedures that may be recommended to patients. Finally we offer subjects of crucial importance to working practitioners, namely a study of “The Therapeutic Relationship” and “Practice Management – Running The Practice as a Business”. TESTIMONIALS Here's what students have to say about the course Grace Kingswell, Nutritional Therapist UK "I was recommended Plaskett by my own functional medicine practitioner. I knew that if she was recommending it, it would be worthwhile. I wanted a full body overview and not a “match the supplement to the symptom” approach, and that is certainly what the Plaskett Dip;oma in Nutritional Medicine course delivered. I wanted to be qualified to run my own business as a practitioner afterwards, and it is the most complete and highest level course that the Plaskett College offer. My knowledge of naturopathy and nutritional medicine was pretty solid before I started due to personal experience, but I’ve really built on this now and feel confident that I know how to help others. I’ve also learnt a lot more of the biochemistry behind the science too. The study experience was really good, but it’s a lot of self-motivation, and if you don’t have that then it might be touch to finish it, as it’s completely self-driven". Ben C Alberts, Director South African Institute of Behavioural Nutrition South Africa The Plaskett Nutritional Therapy Diploma was one of the most rewarding programmes of my life. Apart from the media hype around healthy living it is only after the completion of a proper programme that one truly start to understand the intricacy of the human body and what healthy living really is. Within the Plaskett programme the combination of nutrition, pure science and a naturopathic view provided me with a completely new perspective on health management. Against a fairly orthodox background it took me some time within the programme to understand the true principles, and once realized fundamentally changed the way I view personal health management. Throughout the programme the support from my tutor was phenomenal with concise and very valued feedback, and certainly at exceptional detail. The course content was of a high standard and must not be underestimated in both volume and complexity. For me personally, the programme delivered immense value and I will recommend it to any of my peers and clients. Diane Brough, Nutritional Therapist Canada When I first started thinking about taking a course in nutrition, I was living in Botswana, in Africa. I was looking for a college that would offer me the support and guidance that is so important for long distance learning. I’m probably one of the college’s longest registered students because my family moved to five different countries during my studies! I am very thankful for the college’s patience and continued support. Plaskett College impressed me with their personal approach to the course and the fact that all modules were composed by Dr. Lawrence Plaskett, a medical research biochemist and the college’s Founder and Principal. I studied the Diploma in Nutritional Medicine because my plan was to have my own practice. I practised at a herbal clinic as a Nutritional Therapist and Iridologist after I completed my diploma, but then decided to study massage therapy, so put my practice aside while at school. I recently established Revitalife Therapeutics and offer massage therapy, manual lymphatic drainage, nutritional therapy and iridology. Vittoria Viglietti, Nutritional Therapist & Founder of Nutriwild Namibia I chose Plaskett College because I really wanted to make a difference where natural medicine was concerned. After losing my father to Cancer, and experiencing malpractice with all the orthodox medicine we followed, this pushed me even more to pursue an in-depth education in nutritional medicine. I chose Plaskett College’s, Nutritional Medicine Course, because I found this to be very informative for anyone interested in perusing a future in the field of Natural medicine and Nutritional Therapy. My studies have been such a memorable journey for me. I started studying just over 2 months, after losing my father. A very difficult time in my life. The course I chose to do with Plaskett would take me 4 years to complete. I am in my 5th year (nearly my 6th year), doing this particular course and I have only experienced encouragement, understanding of my situation and support from the college to continue to complete the course in my time. I could not show more gratitude towards them for this. I did not expect that after losing my father my life would hit lots unforeseen hurdles, causing my study time to suffer greatly. Yet, through all this, Plaskett College only showed me more support and encouragement to persist with my studies.

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Unlock a world of opportunities and accelerate your career growth with Line Management Mastery! 🚀 Course Curriculum Module 1 Introduction to Line Management Introduction to Line Management. 00:00 Module 2 Effective Communication for Line Managers Effective Communication for Line Managers 00:00 Module 3 Performance Management and Goal Setting Performance Management and Goal Setting 00:00 Module 4 Time Management and Prioritization Time Management and Prioritization 00:00 Module 5 Delegation and Empowerment Delegation and Empowerment 00:00 Module 6 Conflict Resolution and Effective Communication Conflict Resolution and Effective Communication 00:00 Module 7 Employee Development and Coaching Employee Development and Coaching 00:00

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Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Description: There is a set of right strategies in life and it makes no difference when it comes to real estate investments.If you are new in this industry, this course will give you a great insight of how this kind of investment really works.This course is for the Real Estate business enthusiast and it is a well-designed preparation package for the real estate business. You will learn what exactly it means to invest in real estate. This course covers various aspects of real estate business including the important strategies, techniques, challenges, risks and qualities involved in the business. It gives a review of the law, examination and business, and a more inside and out investigation of offers operator standards and practices. Now that you are already decided that you want to become an expert in Real Estate, however, you still require a bit of assistance to start creating one. The good news is that this course will surely help you in that. It is difficult to begin a new line of business especially with a new one, yet it doesn't need to be excessively impossible either. All you truly need is the correct counsel to help you make sense of where to begin. That is the reason this course has been made for. This diploma course is for you as you will be able to take in the skills and knowledge required in real estate business and to become successful.This will be your guide for your own and/or run a successful real estate business. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become successful in real estate People who have an interest in Real Estate and how to become successful on this Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Real Estate Business Course will be very beneficial and helpful, especially to the following careers: Businessman Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Top Executives And Much More! Real Estate What Is Real Estate Investing? 00:30:00 Basic Rental Properties 00:30:00 Why invest in property? 00:30:00 Investment After Brexit 00:15:00 Recent Housing Market Developments 00:15:00 Managing Client Expectation 00:15:00 Best Practices of Customer Service 00:15:00 Customer Life Cycle 00:15:00 Tenant Retention 00:30:00 Real Estate Marketing 00:30:00 Real Estate Business The Art of Real Estate Investments 00:45:00 Things to Consider Before Investing in Real Estate 00:45:00 Simple Techniques of Investing in Real Estate 01:30:00 Risks Involved in Real Estate Investment 00:45:00 The Main Challenges Facing Real Estate Investors 00:30:00 Qualities of Successful Real Estate Investors 00:45:00 How to Succeed in Real Estate Investments 01:00:00 Wrapping Up 00:15:00 Legal System & Real Estate UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Commercial Leases 00:15:00 Title & Registration 00:15:00 Finance in Real Estate 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Land Usage 00:15:00 Planning & Environment 00:15:00 Investment Structure & Key Legislations 00:15:00 Mock Exam Mock Exam- Diploma in Real Estate Business 00:20:00 Final Exam Final Exam- Diploma in Real Estate Business 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a transformative journey through the dynamic world of realty with our comprehensive course, 'Estate Agent, Property Management and Related Regulations Training.' Picture yourself as the pivotal bridge between dream homes and prospective dwellers, wielding the skills that mould the property market's future. The first breath of the course enlightens you with a thorough introduction to the estate agency, delving into the rich tapestry of agent types and the art of commencing your role with zeal. Discover the secrets of property listings, valuations, and negotiations, all while learning to master the dance of salesmanship that attracts buyers and satisfies sellers. As you delve deeper, the course narrative unfolds the layers of property management, entwining responsibilities with practical marketing strategies. Learners will navigate the intricacies of the letting process, craft enduring tenancy agreements, and embrace the stewardship of managing properties with finesse. Regulatory frameworks and their evolution in the UK property market punctuate the modules, arming you with the foresight to seize opportunities and navigate the sector's ebb and flow with astute compliance. Learning Outcomes Acquire a deep understanding of estate agency operations and property management. Master the techniques of property valuation and negotiation. Develop effective property listing and marketing methods. Comprehend the tenancy agreement process and tenant retention strategies. Gain knowledge of the regulatory environment affecting estate agents and property managers. Why choose this Estate Agent, Property Management and Related Regulations Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Estate Agent, Property Management and Related Regulations Training course for? Individuals aiming to initiate a career in estate agency or property management. Professionals within the sector looking to update and refine their knowledge. Entrepreneurs seeking to establish a foothold in the property market. Legal practitioners focusing on property law and regulations. Investors interested in gaining insights into the UK property landscape. Career path Estate Agent: £18,000 - £30,000 Property Manager: £20,000 - £40,000 Lettings Negotiator: £15,000 - £25,000 Property Valuer: £20,000 - £35,000 Property Marketing Consultant: £22,000 - £37,000 Compliance Officer: £25,000 - £45,000 Prerequisites This Estate Agent, Property Management and Related Regulations Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Estate Agent, Property Management and Related Regulations Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Estate Agent Introduction to the Course - Estate Agent 00:03:00 Estate Agent: An Introduction 00:24:00 Different Types of Estate Agents 00:18:00 Getting Started on the Job 00:19:00 Listing Property: Finding the Sellers 00:27:00 Valuation Process 00:24:00 Negotiating as Estate Agent 00:15:00 Selling Property: Finding the Buyers 00:26:00 Letting Property 00:34:00 Technology for Estate Agents 00:24:00 Regulation of Estate Agents 00:16:00 Final Recap to the Course 00:00:00 Property Management and Related Regulations Module 01 - Introduction to Property Management 00:12:00 Module 02 - The Role and Responsibilities of a Property Manager 00:11:00 Module 03 - Listing Properties and Marketing 00:25:00 Module 04 - The Letting Process and Tenancy Agreement 00:32:00 Module 05 - The Property Management Process 00:32:00 Module 06 - Keeping Tenants Long Term 00:10:00 Module 07 - Regulations of Property Management 00:11:00 Module 08 - Changes in the UK Property Market: An Opportunity 00:13:00 Mock Exam Mock Exam - Estate Agent, Property Management and Related Regulations Training 00:20:00 Final Exam Final Exam - Estate Agent, Property Management and Related Regulations Training 00:20:00

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Talent Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Talent Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 02 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 1: Introduction Unit 1: Welcome to the Course 00:05:00 Unit 2: Highlights of this Course 00:02:00 Unit 3: Little Activity Before We Begin 00:01:00 Section 2: Core Concepts of Talent Management Unit 1: What is Talent Management 00:03:00 Unit 2: Responsibilities of Talent Management Manager & Professionals 00:02:00 Unit 3: Talent Management - The Pillar of Successful Business 00:03:00 Unit 4: Benefits of Talent Management: How Your Business Can Benefit From it 00:02:00 Section 3: Top Reasons Why Employees Leave an Organisation Unit 1: Top 5 Reasons Why Employees Leave an Organisation 00:04:00 Unit 2: Reasons of Employee Resignation 00:03:00 Section 4: Understanding the Needs and Mindset of Employee Unit 1: The Most Useful Technique to Understand Employee's Needs 00:04:00 Unit 2: Practical, Real Life Example of Retaining Top Employees & Keeping Them Engaged 00:06:00 Section 5: Steps to Create an Effective Talent Management Plan Unit 1: Steps in Talent Management Process 00:02:00 Section 6: Talent Acquisition Unit 1: What is Talent Acquisition and How it is Different from Recruitment 00:02:00 Unit 2: Steps for Talent Acquisition 00:05:00 Unit 3: Top Selection Tests to Check Candidate's Potential 00:04:00 Unit 4: Manpower Estimation Template 00:01:00 Section 7: How to Develop High Potential Employees Unit 1: Creating a High Performance Workforce 00:05:00 Unit 2: Understanding the Difference Between Training & Development 00:02:00 Unit 3: Why Talent Development Process is Important for Employees 00:02:00 Unit 4: How Talent Development Helps in Running the Business Smoothly 00:03:00 Unit 5: Steps in Developing the Talent 00:02:00 Section 8: Evaluating Performance Unit 1: Performance Management 00:02:00 Unit 2: Performance Appraisal 00:01:00 Unit 3: Tools for Performance Appraisal 00:06:00 Section 9: "SMR" - How You Can Retain the Employees Using This Formula Unit 1: 'SMR' - How You Can Retain the Employees Using This Formula 00:04:00 Section 10: How to Retain High Potential Employees Unit 1: Employee Retention Programs 00:02:00 Unit 2: Onboarding Correctly 00:06:00 Unit 3: Career Planning & Development 00:04:00 Unit 4: Job Promotions 00:05:00 Unit 5: Using Motivators (Financial & Non- Financial Incentives) 00:05:00 Unit 6: Maintaining Work-Life Balance 00:02:00 Section 11: Bonus Section: Achieving Business Goals with Talent Management Strategy Unit 1: Return on Investment (ROI) on Talent Management 00:03:00 Unit 2: Achieving Business Goals with The Help of Talented Workforce 00:04:00 Unit 3: Little Activity Before We Began - Here's What You Learnt 00:02:00 Section 12: Conclusion Unit 1: Conclusion 00:01:00 Resources Resources - Talent Management Level 3 00:00:00