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Time Management 1 Day Training in Cirencester

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Time Management 1 Day Training in Exeter

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Are you fascinated by the world of science and healthcare? Do you dream of a career where you can significantly impact patient care and medical research? If so, our Lab Technician courses are tailor-made for you. These comprehensive courses offer a golden opportunity to embark on a rewarding journey in the field of laboratory science and healthcare. Our Lab Technician courses cover a wide range of essential topics, from laboratory techniques and medical terminology to infection prevention and human anatomy. By enrolling in these courses, you'll gain valuable knowledge and skills that are in high demand in the healthcare industry. Whether you aspire to work as a Medical Laboratory Assistant, Phlebotomist, or Lab Analyst, our courses provide the expertise and certification you need to excel in these roles. Moreover, with additional training in First Aid, COSHH, Fire Safety, and Stress Management, you'll be well-prepared to ensure safety in the laboratory environment and manage high-stress situations effectively. Invest in your future today and open the doors to a promising career in healthcare with our Lab Technician courses. This Laboratory Technician Bundle Consists of the following Premium courses: Course 01: Laboratory Technician and Services Advanced Diploma Course 02: Phlebotomy Diploma Course 03: Medical Laboratory Assistant Training Level 3 Course 04: Lab Analyst and Laboratory Skills Level 5 Course 05: Infection Prevention Training Course 06: Human Anatomy and Physiology Course 07: Diploma in Substance Misuse Course 08: First Aid at Work Course 09: COSHH Training and Safety - Level 2 Course 10: Fire Safety Awareness Level 2 Course 11: Stress Management Training Learning Outcomes Upon completion of this bundle, you should be able to: Demonstrate proficiency in maintaining laboratory equipment and instruments. Analyse complex laboratory data and interpret results accurately. Implement effective infection control measures in healthcare settings. Understand the Control of Substances Hazardous to Health (COSHH) regulations. Recognise fire hazards and understand fire safety procedures Embark on an enriching journey into the world of healthcare and laboratory sciences with our comprehensive Laboratory Technician programme. This programme is a well-crafted blend of diverse courses that equip learners with the essential skills and knowledge to excel in the field. In Laboratory Technician and Services Advanced Diploma, you will delve deep into laboratory techniques and services, mastering the art of maintaining laboratory equipment and ensuring top-notch quality control. A Phlebotomy Diploma hones your skills in blood collection, emphasising the significance of patient care and safety. Further, Medical Laboratory Assistant Training Level 3 prepares you for a crucial role in medical labs, teaching you to assist in sample processing and follow rigorous safety protocols. Lab Analyst and Laboratory Skills Level 5 and Infection Prevention Training, respectively, empower you to analyse complex data, interpret results, and become champions of infection control. The Laboratory Technician programme is an investment in your future, as it opens doors to a wide array of career opportunities in the healthcare and laboratory sectors. Whether you aspire to work as a Laboratory Technician, Phlebotomist, Medical Laboratory Assistant, or even pursue a career in substance misuse intervention, these courses provide the essential knowledge and certifications you need. Moreover, including safety training and stress management equips you with skills that are universally valuable in any workplace. By enrolling in this programme, you'll gain the expertise to excel in your chosen field and contribute to creating safer and healthier environments for both patients and colleagues. Don't miss out on the chance to become a well-rounded professional in the healthcare and laboratory domain - enrol today and take the first step towards a fulfilling career. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is tailored for: Aspiring Laboratory Technicians Lab Analysts in Training Healthcare Professionals Focusing on Infection Control Anatomy and Physiology Enthusiasts etc. Requirements No requirements to enrol this Laboratory Technician course. Career path Upon completion, various career opportunities include: Entry-Level Laboratory Technician (Starting Salary: £18,000 - £25,000 per year) Phlebotomist (Starting Salary: £20,000 - £27,000 per year) Medical Laboratory Assistant (Starting Salary: £20,000 - £28,000 per year) Laboratory Analyst (Starting Salary: £25,000 - £35,000 per year) Laboratory Manager (Starting Salary: £40,000 - £60,000 per year) Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Laboratory Technician and Services Advanced Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.